To set the context, I'm particularly picky about my haircuts and have made the trek down to…read moreChinatown to get them for more than a decade. In this particular instance though, I was a bit desperate. I needed to get a haircut before a trip I was taking to meet some professional clients and did not have time to drive all the way to Chicago to get one before I left. I saw that this salon had just opened up fairly close to me, had some good reviews, and that being new (though I think they actually were just in a different location), they would know how to cut more contemporary styles. Overall, I've been to this location 4 times now and here's a breakdown of my experience: 1st haircut = 5 stars 2nd haircut = 5 stars 3rd haircut = 3 stars (4th time was to fix what I considered a really uneven haircut) My 1st haircut exceeded my expectations. I was really impressed by how close to what I wanted my hair stylist Yana was able to cut my hair. I showed her a picture, described a few things I wanted, and it felt as though she put in a lot of care and detail to each part of my haircut. My 2nd haircut a month later was essentially the same as the 1st and I was really happy to have found a place to get my haircut that was only 20 minutes away instead of an hour plus. My 3rd haircut though was a huge bummer. In part, it might have been the circumstances because they had a walk-in come in at the same exact time I had scheduled my appointment and they initially confused the walk-in as the person who booked the appointment, and so perhaps it had something to do with the divided attention (she would switch off cutting each of our hair during the shampooing the hair phase - you can opt to do it before or after the haircut). When I got home, my wife remarked at how unevenly cut my hair was. When I compared it to the pictures I took the 1st two times, it felt like a different haircut even though I asked for the exact same thing each time. I called them the next day to ask if I could come in for a fix and after a bit of confusion on the phone, I scheduled something for two days later, a Friday (Yana doesn't go in on Thursdays). To set some additional context, the salon's usual patrons are usually all Korean and are able to speak Korean with the stylists. I bring that up because while I observed that, it wasn't very clear to me how much English was or wasn't understood (since I don't speak Korean nor am I Korean). I just assumed they knew enough to get my haircut done the way I wanted. When making my follow-up appointment for the fix, the confusion became more apparent that it was a language obstacle. When I got there on Friday, I knew something was off because it felt like Yana went through an entire haircut with me. I expected to only spend about 5 minutes getting my hair fixed but it ended up being the usual 25ish minutes with shampoo and everything. It was only after the haircut when this other lady told me the cost, that I had to explain to them I had just come for a fix. I thought Yana would recognize me since I had just gotten a haircut earlier that week but that didn't seem to be the case at the end. To their credit, when they realized the misunderstanding, they were super nice about it and didn't charge me anything and so it ended up with me getting a shorter version of the haircut I initially came for (at least it was even). In the end, I have some mixed feelings. On one hand, I have gotten very good haircuts here in the past and intend on going at least once more to see how it goes, especially because I'm intending to do the same style I've done the past few times. On the other hand, I also recognize that there exists a communication barrier if you're not a Korean speaker, which means if you're asking for a style that is different from what they're used to cutting, things may get lost in translation. I do believe that they will do their best to understand and to accommodate. If in doubt, Google Translate is your friend.

Great service. They were short staffed the day we went. There's a small drink/snack section next to…read morethe sitting area. Also, Netflix playing in the background. Yuna did a fantastic job on my daughter's highlights and cut. She was detailed and took her time. I would say to be patient when short staffed. She is a wonder-woman taking care of multiple clients at a time. She was even answering phones. There is an assistant that was very helpful too. We will definitely be back!

I've been going to Arturo since I moved to Vernon Hills, and he's honestly the only reason I keep…read moregoing to Andreas Hogue. He's super detail-oriented, always has a great attitude, and really takes his time with my hair. Half the time I don't even know what I want, so I just ask what he thinks, and somehow his ideas always turn out better than what I had in mind. At this point, I completely trust him with my hair. If he ever moves to another salon, I'm following him there Definitely recommend Arturo.

i loved my appointment w lorenzo. he knew just what i wanted and needed definitely booked my next…read moreappointment

I was recommended to go to Madison Reed for hair color, since they do not use ammonia in their hair…read morecolor. The first experience was nice. The salon is clean, and does not smell of product. My first colorist was very nice. I liked the color. My only complaint was I had roots showing within a couple of days. I had joined the pro level subscription, which meant I could get my roots done as often as I wanted. This is where it went downhill. When I went to try to get my roots done, I was told there was nothing wrong with them, and it must be the lighting. For a company who says you can come in as many times as you'd like for root touch ups at the pro level, they certainly do not want you to. The tech did my roots. The next day, I dried my hair, and my roots were showing!! I used the powder they sold me, and waited two weeks. I went back for another root touch up. The same thing happened. I washed my hair, with appropriate products, and my roots appeared. Whatever they had been using since my first trip was not permanent. I now had well over a half an inch of roots. We come to today. The tech asked if I used demi-permanent or permanent dye. I said "Permanent dye." I was getting an all over dye color, hoping this would color all of my roots. I was shampooed. I dried my hair, and left. Imagine my shock and dismay when I looked in the mirror and saw my roots!! What products are they using over there? No, it's not the lighting. No, it's not an "ashy" color. I went home and my son noticed right away. My husband noticed when he came home. I am very disappointed. I have cancelled my membership.

The employees do not to seem to have beauty training. They slap some color on you and then hide in…read morethe back room without checking on you. The color person smelled like cigarettes The price is high and you have to blow dry and style your own hair They also try to upsell you. It is like a corporate experience and hardly a pleasure. Will not be back! I have no reason to respond to mgt. There was no care or concern for the client and I never saw the cigarette smelling color person again. She hid until the shampoo lady called me over and the shampoo lady even had to ring up my bill. These people obviously have no training. People were walking out of the salon with dripping hair. It was awful. Charging $80 is outrageous when you can do the same service at home for $10!

After several crappy haircuts where I spend 6 months growing out the disaster, I came here at the…read morerecommendation of three of my coworkers. I'm glad I did. Sam cut my hair and did a great job. I explained to her that far too often when I ask for 2 inches cut off, many people interpret 2 inches as 4-5 inches. Noooo!!! Sam understood very well that I liked my length but I wanted some simply layers and overall clean up. I'm very pleased with my haircut and I would definitely return!!

I arrived a little bit early for my appointment at 6 and was given a quick tour of the salon. It's…read moresuper hip inside and looks more like it belongs in Logan Square. They offer you coffee or tea from a local business in Libertyville which I thought was awesome and there's also cucumber-lemon water too. Patty came out to get me around 6:15-6:20 and patiently listened to my thoughts on what I wanted to do with my hair. She was super friendly and really helpful with offering advice every time I told her about my hair problems. Too dry, too frizzy, too damaged, everything! Believe me when I say my hair has been through a lot over the last decade and more. Patty washed my hair with an amazing minty shampoo and also a very light, non-creamy conditioner which I specifically asked for (yes!). Then she also showed me a leave-in conditioner and thermal protection spray that she thought would be best for my hair. What I most appreciated was that at no point did she ever try to sell me any of their products. She simply talked to me as if she was recommending something for a friend. The haircut turned out to be pretty good. My bangs were cut a little too short than what I would've liked though but luckily it grows out fast so it's not that big of a deal. She took off about 6+ inches of hair in the back so it ended up at the length that I wanted. Other random points: The Hair Fetish uses a lot of Paul Mitchell and Davines products. It's also a huge bonus that they do a free trim of your bangs if you come in the next 3 weeks after your haircut!

This was my first time here. I bought a $30 Groupon for a haircut and deep condition. Monse was the…read moreabsolute BEST. She was kind, very friendly, and not afraid to give me recommendations. I brought in an inspo picture and she was very straight forward in saying my hair type (pin-straight Asian hair) wasn't going to show volume like the photo unless styled regularly. I told her that was too much effort for me because I'm a wash-and-wear kind of girl. She made recommendations to address my concerns of recent hair loss, dead ends, and needing more shape. It's hard to find someone honest who will tell you like it is (in a respectful manner of course). She has gained my trust as an ongoing client :)

This is the place for all those curly girls who can't find someone to cut their hair - and at a…read morereasonable price. Natasha has cut my hair twice and this last time, she also colored it. I'm obsessed. Best kept secret in the northern burbs!

I have been coming to Mario Tricoci for 20 years and consistently see the same amazing hair and…read morecolor specialists--they truly never disappoint! On Friday, I decided to try out their nail services for the first time before attending a wedding, and I was so impressed. The nails turned out great, and they had a fantastic selection of fun colors to choose from. The layout of the salon is nice and separated, with the nail salon located upstairs and the hair stations downstairs. While the front desk staff can sometimes be a bit hit-or-miss during the check-in process, my overall experience here has always been wonderful. To top off my visit, when I was checking out, they unexpectedly gave me a free gift to try as a thank you for being a loyal customer. It was such a sweet touch! Highly recommend them for both hair and nails.

It's been a 3-peat of more than lackluster results…read more Service-wise, people are nice-ish. This last time was the won't have not grwat experiences. Tricoci, overall isn't good for quality service, but trims and such, fine. We had a particularly scammy experience tonight where I booked online for a specific service. Specific bc it was extensions for my daughter (bangs), which I noted in the submission form before completing and updating my card on file for their mandatory down payment. We got to the appointment at 4:43 (13 minutes late, on me/traffic) but the reception was nice-ish. New girl at desk, fine enough, a dude manager (or obviously he was to me, clearly not friendly- take notes from other salons, just say hi to your customers, smile; not hard. Anyways, the lady that came out to "consult" batel looked at her and was like 'we don't actually do bangs' Tricoci had over 7 hours to alert me to this. Give a girl a call.. email, text, whatever.... Charge me and my daughter, after loving our whole day around, nevermind a 23 yo girls Hopes on absolutel BS to get $25 (plus the $200 on products.. mark my words that's the last time)... shameful corp whatever negligent behavior and your associates could use training but I would start with the manager... This location is the worst one yet. I need to stop trying with this place. It's awful enough for a grown woman, but it can't even do a child's trim (today and a couple months ago.

Hidden gem! I don't know how I haven't seen or been to this place and it's been around for three…read moreyears! Online booking is a huge bonus when ur super busy like me. They have lots of options for times of day and amazing stylists which makes it super convenient. Got a haircut with, Sisi, and she was amazing! She listened to what I wanted and took the time to help me make a good decision. The style I want is going to take a few haircuts to get there and Sisi did a great job making me feel comfortable with our plan! And I still loved this haircut!

if you need a new stylist and colorist , I highly recommend Trin and Jen!…read moreTrini will listen to your ideas and offer real and honest opinions that will translate into a beautiful hair cut and style. You will leave "styled" not just with a haircut. She is patient and kind, a true artist! For hair color I hig recommend Jen! She blends magic in her mixing bowls that will leave you looking and feeling beautiful and confident. She listens and will also offer advice and guidance if you are not sure in what direction you want to go with your hair color. The salon is beautifully appointed, modern with a very comfy and relaxing environment!

Hospitable and talented stylists who keep notes on my favorite styles. Easy to book online and a…read moreconvenient location.

Save your money - go to a real salon! Didn't do what I…read moreasked for at all. Asked for pinned blowout curls, and got tight curls with a 1 in curler.. tried to correct it when I saw the direction it was going and she continued with the curler. Go somewhere more professional.

Britts the best colorist I've had! I had gone to a previous salon that messed up hair and she…read moretransformed it into something truly beautiful! Every stylist at noggin is great and welcoming! I've gotten my hair done at many places in the libertyville area but nothing beats this place!

I love going to Noggin- I feel so seen and heard here- the vibe is just really comforting but…read moreprofessional. I had been going to a well known chain salon for years but the service started to really decline- and then one day I tried Noggin, which turned out to be a true gift. Britt is the BEST colorist and stylist I have ever had. She not only skilled and truly amazing at her job- she is intuitive, and gives amazing recommendations with so much kindness and precision. I have since sent my mom and daughter to see her, and they have been just as happy as I have. If anyone ever asks me what they should do with their hair- I tell them to go see Britt! That being said, any interactions that I have had with others like Micah and Melanie are super friendly and helpful. When you walk in, you really feel welcomed and taken care of! I have been to quite a few salons around Lake County, but Noggin really is the best. GO SEE BRITT TODAY!

Sasha S has been cutting and styling my hair for several years now. She is truly AMAZING. She has a…read morelot of attention to detail, very professional, experienced and friendly. She has created a style for me that is both professional and stylish. I get complements on her cut frequently from people just walking by me!

Such a disappointment. Loved Galina, but need to switch salons now. No privacy for pedicures. All…read morepolish was choppy. Not her fault. Won't be coming back. Salon did not feel clean. Awkward set up.