I wish I could give negative stars. AVOID AT ALL COSTS…read more 1. My doctor was essentially a drug dealer. The answer to everything was a shot or a drug. Fine. But even then he was incapable of correctly ordering a prescription correctly. 2. As a result of my doctor's mistakes I had to keep calling for 3 days to get anyone's attention in order to get premature refills on the now lifelong medication I would be on. You CANNOT get an immediate answer for ANYTHING. You have to go through a voicemail box to talk to anyone and good luck getting a response the same day. The receptionists that are on the phones are the only ones that you can actually talk to and they are not going to be helping you. When I finally got a response it was claimed that they tried contacting me but couldn't get through. Yeah, sure. 3. They are scam artists. They put a boot on my foot without explaining the costs. In fact, the medical assistant explicitly said that insurance would pay for the boot. They charged my insurance $400 for a boot that costs them about $10-$20 tops. In turn my insurance charged me for most of it. In fact the out of pocket cost for this boot was more than my entire visit. When I called their billing to question it, they lied and said there was nothing they could do. As someone who has managed medical billing departments before, there was plenty that they could do, but they just refused. 4. The apathy of this practice towards their patients has made the last few weeks of my life a living hell. Not only do I have to live with my affliction but I have to pay these crooks for the privilege of being ripped off. AVOID AVOID AVOID

You do not realize how many things you use your hand and elbow for, until you injure them. At…read moreleast, for me, I took it for granted. When I ended up at Shady Grove hospital they recommended Shady Grove Orthopedics. I was so impressed with the smooth running, well organized office. I could do most of the paperwork on the computer at home before my appointment. That is great, especially for one handed patients. Then, there is Dr. Shrout, who is outstanding! He specializes in hands, wrists, and elbows. He is kind, thorough and professional. He listens and takes the patient into consideration. He gives great advice. I highly recommend him. So, great office(Germantown) and fabulous doctor. A win, win situation. Now, if the hand would just get better !

I have to say, the actual physical therapy was fine. They are very attentive and professional. But…read morethey're billing department leaves a lot to be desired. I finally paid their bill, although they could never show me an accounting that showed the $10 payment I made at every appointment. I was just supposed to take their word for it that it was applied to my bill. Since I had more than 20 visits, and I paid that $10 each time, I think they actually owe ME money...but I paid them $200 after they turned it over to a collection agency to save my credit score. Without looking at the amount, I sent them $200 even. I just noticed that the total was $200.49. I'll just let them send me another bill for it...knowing that it'll cost them more than 49 cents to produce it and send it to me. I'll pay that bill promptly.

I set up an appointment with MD Orthopedic Specialists in Germantown for 3 specific issues: ankle,…read moreshoulder, and elbow. I explained the issues and booked an appointment. Everything was looking good. At my appointment, I met with a technician and again explained my ailments, the technician was great. Spectacular. I felt I was in good hands. I got a few X-rays and waited for Dr. Raffo. Dr. Raffo came in, glanced at an ankle x-ray and made a diagnosis which had nothing to do with the area of concern - he was looking at old injury not even close to the problem area. Did he not get all the notes that explained to the technician? With some guidance, he looked at the correct area, but mentioned that they had an ankle specialist that was better equipped to help. It would have been helpful to know this in advance. So not much help with my ankle. Anyway, on to my shoulder. He looked at my shoulder, was very helpful, and gave me some advice. I asked about my elbow. He said, "Sorry, only two body parts per appointment." This caught me off guard, I said, "I explained my concerns before my appointment, I said there were three issues--" He said: "We can only bill for 2 body parts. You need to make another appointment." Shocking to say the least. Fast forward a few weeks, which is after I wrote Yelp review (I gave them 2 stars explaining what I wrote above). Interestingly, after my review, I got a call from the office manager who was apologetic (and very professional) and suggested another appointment with a different doctor (including the ankle specialist) and they would not charge the co-pay. Great! I like a business who wants to correct their mistakes. But keep in mind their offer isn't as generous as it sounds, because it meant more time for me, a visit to a different office farther away, and they were going to bill my insurance company AGAIN for something that should have been covered with the first visit. Anyway, I wanted to better understand my issues. There would be no co-pay. I agreed. At the second visit, the doctors were very good. I feel I got quality care. Before I left, Dr. Feldman (the ankle specialist) asked that I take down the yelp review - it makes sense from a business perspective, but it was off-putting, and a bit crass. As if the "body part" thing wasn't dehumanizing enough, now, not a breath away from competent service and they are after the yelp review? Not the most classy move. Since my follow-up appointment, I have been harassed endlessly for payment of my co-pay, which they promised would not be charged. I have consistently told them I was not supposed to be charged, but they persist. Now they are harassing my wife about the co-pay. This business is not to be trusted. They represent the worst of our medical system. My advice to patients: stay away. And Management, I gave you a second chance and it turns out you are as bad as I originally thought. You have no comprehension of patient care, no human touch. Not Dr. Raffo. Not Dr. Feldman. Not your office management.

Best PT I have ever experienced. The staff takes a personal interest in solving your issue with a…read moregentle caring attitude. Scheduling is a breeze and the women running the desk exemplify the same caring attitude of the whole office. I have experienced great improvement for some difficult issues. Still not finished but I actually enjoy going.

Outstanding facility and wonderful staff. After multiple concussions over many years, my balance…read morewas really awful. After a few sessions I did see improvement. Today was my last session as I have improved greatly. Many thanks to Taylor who challenged me and lead me to a better place. Jarret was also very instrumental with his knowledge. One thing I would like to note; Natalie and Jasmine were always extremely pleasant as they greeted me each visit warmly.

I have been going to Dr Rosen for about 15 years. My once a month visits help keep me on track and…read moreyou feel so much better after he works on you. He offers sound advice and often gives you exercises to do at home. They are always willing to work with you if you need to change your appointment or if you need to come in sooner. Dr. Rosen and the ladies in the office feel like family at this point. I wish he could be my primary care physician. I am always recommending Dr. Rosen to friends and coworkers.

From the owner: Rehab and Sports Medicine Associates improves the quality of life for people with disabilities,…read moresports rehab/ athletic injuries, chronic pain management, encouraging self care and independence, minimizing reliance on medications/opioid alternatives, and places a strong emphasis on Osteopathic Manipulative Treatment (OMT). You will always receive 1 on 1 care with Dr. Rosen with 60 minute initial visits and 30 minute follow-ups. You will be treated like a family member and will appreciate the casual, non-clinical office atmosphere. We believe in a team approach for optimal care and always do what is in the best interest of our patients. Dr. Brad Rosen has been helping people in the DC Metro community live better since 1995.

I went to Pivot in October 2024 after a full left hip replacement. Bez was so very nice but firm…read more All the staff was that way. They have a job to do and someitmes you may not like it but that is what you need. They respected my intial limitations but pushed me enough to get me working. I came in using a cane and could not lift my leg onto the table and left (after 1.5 months) practically dancing. At this point, you can not tell (nor can I) that I had a hip replaced. I attribute that to my doctor (cudos Dr Joseph Hana of the Centers for Advanced Orthopedics. 301-215-0282 ) and the Pivot therapy group.

Physical therapy for my foot was super easy here. The staff listened for my needs, pushed me to…read morehealing and understood when it was too difficult. Early am and after work hours made appointments easy. Very friendly front staff.

Dr Petruccelli took the time to clearly explain my injury and course and of action. He also is…read moreamazing at giving injections.

Dr Gabriel Petruccelli is one of the best Ortho surgeons around and he has a great bedside manner…read morewhich is rare in surgeons! He shows you the X-rays , educates you and follows up diligently so you can see what is happening. He is always available to answer all questions. I also had a friend (over 60) who had a complete shoulder replacement. My friend showed me the X-rays and demonstrated how his shoulder works now - truly a miracle! He has completely recovered and has full use of his shoulder so he can do what he wants to do again. He followed through with all physical therapy but attributes the success to Dr. Petruccelli's skill as a surgeon.

+ Able to make an appointment the next day + Easily found…read moreparking right out front of the building - Waited 40 minutes before getting called back to a room + Xrays and intake taken right when we go to the room + Doctor came shortly after Xrays were taken - Bed side manner not great. Quick in and out interaction with little explanation when questions are asked

Today, I was here to check on my foot and make sure the fracture was healing properly…read more I saw Dr. Reddy and he was very nice and professional. He was also knowledgeable in his field. The office was very nice in making my appointment. The staff seemed very kind and helpful. The only issue I had was waiting for the doctor, waiting for the X-ray technician, and waiting for the results. I know it is a very busy doctor's office, so if they could trim some of that time off, I would definitely give them 5 stars. Thank you, Dr. Reddy for your expertise and kindness.

Disreputable, unprofessional, and undependable. I waited 3 months for an appointment made with Dr…read more Kim. Called the day prior to confirm and they cancelled it without letting me know. What a waste of my time. Don't let this happen to you. Go someplace more reliable!

I suffered from pain for 3 years after surgery. I also was diagnosed with a slipped vertebrae in…read moremy neck and more surgery was recommended. After seeing Dr. Kim and Logan Cooper for 6-8 months, I was completely mobile again and free from pain. It was a wonderful experience and made me realize that avoiding more surgery was the best thing. I highly recommend this conservative approach for back pain.

Dr Litt and Dr Olga Gonzalez are both excellent! Genuinely caring about their patients and taking…read moretime to hear my concerns. However, front desk staff and company administrator are horrible. They are very disrespectful and do not keep their word. The company administrator feels he has the right to talk down to patients and not help with our needs. If it wasnt for loving the doctors, I would definitely find a new practice.

My daughter has been going to physical therapy at the Germantown location. The staff have been…read moreamazing. They are very helpful at the front desk and we have never had to wait more than 5 minutes for her appointment. The PT that we work with (Blessing) is so knowledgeable and patient with my daughter. She makes sure to listen to her when something is painful and adjusts her approach. I would highly recommend this practice.

I've been to NRH two times. The first time for my ankle when I fell and most recently for a…read moreherniated disk that was causing me tremendous pain shooting from my shoulder to my fingers. Neurosurgeon recommended PT instead of surgery and I'm grateful he did. I worked with PT Sammie Nguyen. Sammie was great at communicating with me and helping me understand what I needed to do to heal. He was patient and knowledgeable and also very nice. After 14 treatments, I left pain behind and I'm very grateful to him. Also thanks to Patrick, Blessing, Henry, Karen, Chelsea and the reception desk. The whole team provided awesome care and a great place to heal. Thank you!!