Many, if not most, high end convalescing and physical therapy facilities considered five star care…read moreresidences pre-COVID went under during the lockdowns, and were bought out by the same Venture Capitalists currently ravaging the elder care industry. Subacute at Autumn Lake is no exception. We discovered this in 2025 after a family member experienced a traumatic injury requiring residential PT. The opulent ambiance and crystal chandeliers? Only there to lure your business. The attractive dietary menus? You'll take that tiny grey hot dog for your Sunday dinner and you'll damn well like it. Daily PT? Not in this lifetime. Lucky if twice weekly. Clean sheets? Only if you complain loud enough. Caring experienced nurses? Better get used to non-English speaking "assistants" assigned to ten patients at a time supervised by an invisible administrative nurse. The "Family Meeting" to address grievances involving abuse or lapses in care? Pre-scripted and choreographed to shut you down. Recommend you take a professional advocate along. If you find yourself in need of serious post-hospitalization PT or convalescing care, I would direct you to only the facilities associated with established, wealthy retirement communities that still offer the pre-Covid levels of care no longer available at former standalone facilities. Places like Subacute Autumn Lake have been converted into storage bed facilities for impoverished dying elderly Medicaid patients who've overstayed their hospital authorizations. If you have good private insurance, stay way clear of this place if you care at all about your loved one.

The nurses and nurse aids are very compassionate and made sure my family members stay was a…read morepositive experience. If I had a problem, it was addressed immediately. Doctor very knowledgeable. Social work made sure my Mother in law had all the equipment and after care services she needed. Would bring family here again.

Things here are really laid back, and great!!! level of care is top notch... they really keep you…read moreupdated on things pertaining aftercare.

From the owner: If you have been looking for help from drugs or alcohol and want it now we are here to help. Our…read moreaddiction center offers private quality treatment that you wont find in a large addiction center. Our clinical team has small caseloads that allows us to provide you with the most. We offer MAT, Suboxone and Vivitrol.

WOW!!! Is the very first word that comes to my mind with New Vision's level of service, immediate…read moreaction taken, and understanding, caring and supportive staff! All it takes is for you to make the call that you need help and New Vision makes it happen!! You are immediately assigned an admission date in a regular hospital stay for a 3-day detox. New Vision also set you up with an after care plan to help you stay on track with your sobriety so when you are discharged you will never feel vulnerable and alone without the support you need. It's an AWESOME place to go!! The doctors, nurses and tech treat you with so much respect, explains your level of care that is needed, the meds needed and why, and, they too also makes sure your after plan is in place. The food is delicious, always fresh and hot. Your room is always super clean, you can control the thermostat to the room temperature that you want and the nurses respond to the call button in a very timely manner. YES!!! I do recommend New Vision to my family, friends, friends of friends and, NOW, the World too!!

From the owner: New Vision™ is a medically supervised, hospital-based service for adults experiencing impending or…read moreactive withdrawal from alcohol, opioids including prescription medications and heroin, and/or certain other drugs.

So this power back which is also Genesis rehab here in Millville New Jersey has to be the worst…read moreexperience i I have ever had pain medication is dulled out late for pain management so you're paying never gets resolved you ask questions they don't like they will turn around and walk away I'm 53 years old here for physical rehab on her feet total shoulder replacement but yet I feel like I'm in a nursing home with minimal rehab equipment only doing rehab 30 minutes to an hour the entire day the rest of the time doing nothing including the weekends the food is doled out at a sales Pace they feed you everyday a scoop of cold eggs and a piece of toast lunch and dinner is not much different I can't believe this location here in Millville Genesis which is our power back is still open and running

From the a moment we Walked In. Ughhhh. I wasn't Greeted. The older woman was Really RUDE and…read moregave me a Very hard time. Not the Best way to greet someone from their First visit I called earlier and they said me bringing in service dogs would be fine. When I got into the Lobby and the young lady was pleasant but the older woman had major issues with me. Not to mention, I was juggling my mom and two service animals and to have more of a Hard time, was disheartening. My animals are registered and fully vaccinated and have their vests and proof but they wanted vet records. I asked for a card or Fax number and she wouldn't give it to me. She insisted on me physically bringing the paperwork to them. I'm about 35-40 minutes away and it is a BIG inconvenience. Do better and stop Being Rude and giving me a Hard time when I wanted to cheer up my good friend Who is Your patient there.... Disgusted and frustrated and Aggravated. If I ever Need Rehab. Power back or Promedica Won't Be My choice.

This facility was a horror show and this is putting it lightly. My mom was mistakenly placed in…read morethis facility recently from the hospital when no other rehab had an opening. Unfortunately since we needed a rehab and there was no where to place her, she was placed here. Huge mistake on our part. She was there approximately two weeks ago for only two days total and it was two days too many. The building looks like converted Section 8 and that is an insult to Section 8. It's clear that it is run by the slum lords of nursing care. The minute you step in the vestibule there are random old boxes and packages thrown about. The supposed refreshed lobby looks rundown, dim, and not secure. I'm not sure I saw one security person in the multiple trips I made nor an administrative figurehead. The elevators look like something out of a horror movie and do not appear to have ever been wiped in the entirety of their operation. My mother, who is immune compromised, was on the 5th floor, which contained their COVID unit, which consists of a plastic sheeting separating one side of the floor from another and that's it. But more on that later. Upon stepping off the elevator you are smacked with a smell of rancid urine and feces, which only gets stronger when you enter a patient's room. The walls are an off white as they haven't been painted and minimally cleaned. The floors look dirty. The day room looks sad and depressing. There is NOTHING for the residents to do; the furniture is falling apart; and the scant books clearly have never been cycled out. I never saw anyone come in to clean the rooms. Only someone to collect the tiny wastebasket that is in each patients' room, which are not private. Btw, there are no biohazard large closed lid baskets to be found in any of the patients' room or out on the floors so it was concerning to understand what they were doing with the medical waste. The rooms looked disgusting. My moms sidetable still had the food contents inside from the prior patient. The baseboards had all kinds of disgusting buildup. Regarding care, it was subpar to nonexistent. My mom was wheeled in from the hospital and the sheeting and padding from the hospital, including diaper was still there the next day (nearly over 24 hours). That means they left her sitting in her own mess for that length of time. Mind you my mom was hospitalized with a urinary tract infection and now they were about to create a new one. We had to complain that they hadn't check her since intake and they still didn't come in for over another hour and a half from our complaint. In that timeframe my sister and I change our mother ourselves. Multiple times we asked to speak to the doctor but couldn't because he wasn't there. It seems the facility only has one doctor for the entire facility and he may not even be there sometimes. Similarly they only have one RN so good luck getting any seasoned care. Each floor has appears to be two LPNs or someone with less training and they are handling a significant number of patients each. We we complain that our mother had be changed the one LPN told us they were short staffed as if that's an excuse for neglecting patients. That's a administrative issue and it needs to be addressed as patients cannot be expected to get sick, injured or die because the administration has determined to cut corners. My moms condition continued to deteriorate in the two days there as we could not get the facility to get the doctor in on the weekend to look at her meds and care so she wound up with another infection and we unilaterally called the ambulance and thankfully got her out of that hell, back in the hospital and working on a better placement. If you love your family, do not put them in this facility and, if they are there, do everything in your power to get them out. No good can come of them being warehoused in this place.

I recently visited a loved one in the Voorhees Care and Rehabilitation center and I was extremely…read moreimpressed by the amazing care and respect the staff gave to my family member. I found everyone to be pleasant and very kind.

Mark is a great guy to work with. He is very fair and very professional. I enjoyed meeting him and…read morehe gave me a fair price on my things and appraisal for others. What a great guy! I would definitely work with him again! Sue D

The nurse and aids get about 75% outstanding and 25% should not be working in patient care…read more I spent about 8 days here after having my ankle fused because I could not take care of myself. I was very weak. Mostly I got plenty of help when needed. Got meds and food on time. Got a little tired of kosher food after a week but it was ok. THE BIG PROBLEM WAS THE BED. IT WAS BEYOND UNCOMFORTABLE, IT CAUSED DAMAGE TO MY lower BACK THAT I STILL HAVEN'T RECOVERED FROM. Same beds as at Cambridge rehab. Again I doubt anyone checked these bed out before buying them for the entire facility. My back got so bad, I would just sit on it and cry all night. The nurses tried to help. Lidocaine patches, extra medication but the pain was as bad as my ankle. I couldn't wait to go home. Shame on hospital suppliers who sell beds that have a hard rod running horizontally across the bed right where you lumbar spine meets you sacroiliac. How do they expect us to recover.

My mother is currently at laurel manor. The entire staff including the administrator and assistant…read moreadministrator have been wonderful and they all treat her like a human being and they do not take her dignity away. They don't just plop her in a chair and pretend to be helping her. They the physical therapist coming for real. They have a great team to how to get her back home to us. She absolutely loves it there. They are patient with me as well. I know I can be a bulldog when it comes to my mom. But I have not had to be that way. I have never had such a wonderful experience in rehabilitation facilities till now. I highly recommend this lovely place. The only con is the parking. But as for care it is top notch.

I'd give negative stars if I could!!! Employees are negative & hate their jobs an take it out on…read morethe patients. The owner is clueless.. The cleaning staff doesn't work!!! They don't clean shit!! The laundry staff drinks on the job & smells like alcohol!!! The seniors rarely get there clothes back once they are TAKEN TO BE WASHED! Wash their clothes for them please!!!! My Grandfather died here!!! I also worked here after to see the care they give & there is NO CARE besides the receptionist & maintenance they are nice (Dawn & Russ) I don't know how that place is still open!!! Poor care & poor quality workers!!!! Ask any of the seniors there they will say the same thing!!! PLEASE DO NOT LEAVE YOUR FAMILY HERE!!

I live at Arbor Terrace in Middletown, New Jersey. FOX Rehabilitation is the in-house…read moreoccupational and physical therapy company here. I have been in P/T and O/T many times in my life and this has been my best experience. They never take it easy on you but rather meet you where you are and establish goals to get you to the next level. I am far stronger and mobile than I was when arrived. Truly a delightful group of therapists to work with. I've witnessed them build one on one relationships with each patient and all resulting in positive results- emotionally and physically. Physical therapy and occupational therapy becomes part of the weekday To look forward to - not one that is dreaded. I could not put it more simply than that.

DO NOT APPLY TO WORK HERE REMOTE I was contacted by Lisa…read moreAlbro the "chief people officer" for a job position remote, I was offered the job. They sent me fake checks my bank account is now closed and I am under investigation because of theses people. DON'T APPLY

to move out at the end of last year because the prices were staggering, and it went through my…read moresavings so quickly. It sounded good that I was going to get the different things. They said they offered and the dinner meal, which ended up being subpar, child sized portions of the main entrée, some your choices were a sandwich or another kind of sandwich the only meal I enjoyed was Sunday brunch with their great omelette station. was the only meal of Sunday. And bingo and other activities like cornhole, Or horse racing were fun, but No one really participated in the other things offered There's a beautiful pool table in there that nobody ever uses. So I am now in a bigger apartment with rent half of what I paid there. It is twice as big and even though I pay my own electric now I am saving so much money that I wish I had decided that three years ago before the Fountains drained my bank account!

Once you move here, you are completely on your own. After 8pm on weekdays,there is no one answering…read morephone. Today Saturday, you get answering machine.this is about all I care to say. Try it yourself if you're looking for a bargain monthly rate.