Lorie is always so professional and prompt. If there's ever a problem, she thoroughly researches it…read moreand gets to the bottom of it. Excellent customer service!

I brought a brand new never worn $300 dress to be laundered. I picked it up and left it in the…read morepackaging for a few days until i was ready to wear it. Pulled it out of the plastic and it smelled to high heaven like MILDEW! I immediately took it back and got attitude from the cashier about my unhappiness which i expressed in a calm manner. Today, the day before Thanksgiving I am here to pick it up and it is 3 hours before close and an employee is standing at the door and will not let me in. If you don't want your garment back on time or care about keeping the integrity of your new garment then by all means use Zips. I however will not return or ever recommend them to anyone. Your garments are not safe here.

relaxing place to do your clothes, blankets and anything that needs washing. Very clean and…read morespacious, lots of machines, all sizes. A pleasant attendant is there to help you and also there is a deop off service. Best Landramat Ive been to in years!

I had to use their service on a weekly basis, the first time I did they delivered my shirts all…read moreWRINKLED and packed inside a plastic bag. I called and NOBODY returned my call, everything had to be done via email. They came back the next day and had them fix their mistake by redoing my shirts and asking them to deliver using HANGERS to avoid wrinkles. I placed 2 orders and it seemed that everything was fine until yesterday when they did it again, my shirts were delivered WRINKLED and packed inside a bag. I called their customer service number twice yesterday and once today and nobody has called me back, HORRIBLE CUSTOMER SERVICE if I had a different choice while I'm in Austin I would definitely use that and not this company.

What a great business. Very local friendly. Reasonably priced. My son's slacks were pressed…read moreperfectly! Will be back. Try them out if you need dry cleaning services!

Super $$$$ No hours…read moreposted on Yelp Good location Plenty of parking Lots of alteration services

I've been using Rick's for years and I've never had anything but good service. Always fast, on…read moretime, never lost or damage any clothing and reasonable price. I take allot of laundry and dry cleaning to ricks and always good.

AWFUL CUSTOMER SERVICE EVERY TIME…read more I have been using Ricks Cleaners since April 2024 and have consistently experienced hostility from the employees. Although I usually try to overlook it due to infrequent interactions, the most recent experiences have compelled me to stop using any Ricks Cleaners in the Austin area. For instance, my husband had his tuxedo shirt dry cleaned for our WEDDING, and when he received it back, it was covered in stains on the back that Ricks attempted to conceal. Additionally, they often quote incorrect prices over the phone and require you to drive to the shop, only to find the price is three times higher than what was initially stated. If the staff were pleasant and accommodating, I might be more forgiving, but I've reached my limit at this point. I strongly recommend you avoid any Ricks Cleaners.

This place is a gem! & GLORIA!!! Thank you so much for being such a bubbly, happy, woman. Very…read morehelpful. I'd never been to a laundry place before & was confused by everything. I had 4, 4 load washing machines ready when I walked in and by the time they were done I had 4 dryers ready! I spent $50 and used 5 huge washers and 5 dryers total. So much clothes.... 2 hours of folding. Smells very good inside, they open doors and spray air freshener when people bring in stinky stuff. The floors were swept every 20 mins by another staff member. Trash cans available at the ends of every row Will be coming back & no need to search for any other place. Even when my washing machine is repaired I still want to come here anyways! They offer load & leave services and much more! I'm so shocked by how great my experience was and I'm disappointed this place doesn't have better reviews. The 1 star reviews I've read must be old or different employees because I disagree with them all.

Came in to do a load of laundry. Lots of washers and dryers. The person working was very sweet and…read morehelpful! The washers take coins or you can pay with cash or card up front. $3.50 for the top loader, $4.75 for double front loader, and $5.75 for triple front loader. Overall, very clean and efficient.

I have taken clothes to Rick's Cleaners for years. I have been very pleased by their services. The…read moreladies who handle services are wonderful!

I recently visited Rick's for the first time. I had 3 pair of dress pants for pressing only. I…read moreremarked to the clerk at the time that I was impressed with the very reasonable pricing. After I returned home with my trousers I quickly realized how they keep their pricing low. They apparently don't spend any money on training or quality control. As anyone would know, dress pants should be pressed with the creases in the front and back not the sides. Mine were all pressed side to side which resulted in me actually paying double after taking them elsewhere for proper service. Live and learn but I'd steer clear if I were you.

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

The woman at the counter is super rude..and has caused me not to return to this business…read more This was my second time experience with this company, I was recommended through a friend of mine who stated they were quick and efficient. I had a dress dry cleaned which cost me a total of $50.06 after tax. My first time experience was the same as my second. This woman had a very mean mug on her face ... she asked me questions I didn't know the answer too as I'm not familiar with clothing products & how they're supposed to be washed and became frustrated with me. I decided that it would be best to leave the dress there as I needed it for an event the following weekend. Upon pickup I was greeted by a different woman who was much more bubbly, kind, and made me feel like a welcome customer. I paid, analyzed the dress and was super happy. I decided to leave the bad taste of the woman behind as I understand people have their days.. I went in again as I needed two shirts dry cleaned.. I was again greeted by the woman with the mug on her face, I kindly asked how much it would cost me to have the shirts dry cleaned and she told me $28 a piece, I was fine with that but she was demanding that I now pay upfront... (I was in a different car so I didn't have my wallet - fully aware that's my fault.) I began to mention how I had just recently gotten dress dry cleaned and that I could pay upon pickup and she because super aggressive stating that if "I can't afford to pay now there will be no service." I kindly grabbed my shirts and left. I had no problem running home grabbing my wallet and returning but after being spoken too like that I decided I didn't wanna spend my money here again. It saddens me that all it takes is one bad apple to ruin the whole experience.

Have been using eco clean since 2012. We have always had great service and love their pick up…read moreoption.

PSA BRIDES: I strongly recommend against taking your wedding dress here for cleaning…read more I dropped off my wedding dress in September 2025 and paid $350 for cleaning. I was told it would be ready for pickup in November. After following up in December, I was told they needed a few additional weeks due to extra cleaning required. As mid-January 2026 approached, I reached out again for an update and contacted them 4 separate times with no response. I eventually went to the store in person, where they told me it would be "a few more weeks." In February 2026, I finally picked up my dress -- and it had the exact same stains as when I dropped it off, plus new rust stains that were not there before. I immediately pointed this out. The cashier told me, "it's because you only paid for cleaning." I responded that the dress clearly wasn't clean and I didn't understand how it could look worse after being in their possession for nearly five months. I was then brushed off so they could help the next customer, denied a refund, and not allowed to speak with a supervisor. Terrible experience. Please learn from my mistake and avoid this business. Based on other reviews, I'm clearly not the only one who has had issues with their poor service and communication.

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did

Great place, great staff! I originally planned on going there just a couple of times until we…read morepurchased a new washer and dryer for our remodeled home out in the country we had just moved into. But, in those two trips I thought why in the world would I wash clothes any other way now? With a huge king blanket, sheets, lots of clothes and towels each week it takes about 2 to 2.5 hours there of washing, drying and folding as opposed to....,probably 8 to 9 hours of being stuck at home over the weekend waiting on the one washer and dryer to finish. Not only that, but most of the time we're in a drought situation and with a well, we have to be more conservative with water use. It has now been over two years that I've been going there. Depending on which day I'm there I can always count on seeing the same really sweet and helpful people. It's easy to go in, load the card given to you with $ and start washing. Love the oversized washers and dryers available too.

Came here since my washer was out-of-order…read more I almost forgot how convenient it was to use multiple washers and dryers at the same time. The staff was very friendly and helpful