ZIPS Cleaners

relaxing place to do your clothes, blankets and anything that needs washing. Very clean and…read morespacious, lots of machines, all sizes. A pleasant attendant is there to help you and also there is a deop off service. Best Landramat Ive been to in years!

I had to use their service on a weekly basis, the first time I did they delivered my shirts all…read moreWRINKLED and packed inside a plastic bag. I called and NOBODY returned my call, everything had to be done via email. They came back the next day and had them fix their mistake by redoing my shirts and asking them to deliver using HANGERS to avoid wrinkles. I placed 2 orders and it seemed that everything was fine until yesterday when they did it again, my shirts were delivered WRINKLED and packed inside a bag. I called their customer service number twice yesterday and once today and nobody has called me back, HORRIBLE CUSTOMER SERVICE if I had a different choice while I'm in Austin I would definitely use that and not this company.

Reid's Cleaners & Laundry

2.6

(21 reviews)

Reid's Cleaners is fantastic! The team gives amazing attention to detail and always remembers my…read morename, which makes every visit feel personal and welcoming. Reliable, friendly, and top-notch service--highly recommend.

I'm extremely disappointed in this location and the staff. I brought a piece in for dry cleaning…read moreafter wearing the item one time, and pointed out a small stain that I was hoping to have treated. Since it was dry clean only, i did not pretreat it. When i brought it in, the gentlemen behind the counter told me that next time I should pre treat it myself, since it's a white skirt. So after only the second time wearing this piece, i pre treated it and brought it in for dry cleaning. As soon as I mentioned that to the female employee, she told me that I should've have done that and it probably wasn't going to come out because I treated it. I told her that I followed the exact advice from an employee on this exact piece. She told me he's no longer working here and basically just shrugged her shoulders. My piece is now ruined and unwearable after only two wears because this idiot employee told me to pretreat my item. These people shouldn't give advice on treating articles of clothing if they don't know what they're talking about. I've given this location my business but after this I will go elsewhere. Brand new skirt down the drain because of incompetent employees.

Capitol Cleaners & Tailors

3.2

(29 reviews)

What a great business. Very local friendly. Reasonably priced. My son's slacks were pressed…read moreperfectly! Will be back. Try them out if you need dry cleaning services!

THEY RUINED MY DRESS. I am in a wedding this weekend. I got my dress back and it is a literal hack…read morejob. for $100. Theres stains on it, there's what appears to be BLOOD? on it, the zipper bubbles up in the back so it looks terrible on. this dress was $200 retail price. I am SO UPSET and disgusted that this is the type of work they do. I will be going in person tomorrow but there is nothing they can do to fix it. I am SO BEYOND MAD.

Rick's Cleaners

2.7

(66 reviews)

I've been using Rick's for years and I've never had anything but good service. Always fast, on…read moretime, never lost or damage any clothing and reasonable price. I take allot of laundry and dry cleaning to ricks and always good.

AWFUL CUSTOMER SERVICE EVERY TIME…read more I have been using Ricks Cleaners since April 2024 and have consistently experienced hostility from the employees. Although I usually try to overlook it due to infrequent interactions, the most recent experiences have compelled me to stop using any Ricks Cleaners in the Austin area. For instance, my husband had his tuxedo shirt dry cleaned for our WEDDING, and when he received it back, it was covered in stains on the back that Ricks attempted to conceal. Additionally, they often quote incorrect prices over the phone and require you to drive to the shop, only to find the price is three times higher than what was initially stated. If the staff were pleasant and accommodating, I might be more forgiving, but I've reached my limit at this point. I strongly recommend you avoid any Ricks Cleaners.

Wash Day Laundry

4.0

(61 reviews)

This place is a gem! & GLORIA!!! Thank you so much for being such a bubbly, happy, woman. Very…read morehelpful. I'd never been to a laundry place before & was confused by everything. I had 4, 4 load washing machines ready when I walked in and by the time they were done I had 4 dryers ready! I spent $50 and used 5 huge washers and 5 dryers total. So much clothes.... 2 hours of folding. Smells very good inside, they open doors and spray air freshener when people bring in stinky stuff. The floors were swept every 20 mins by another staff member. Trash cans available at the ends of every row Will be coming back & no need to search for any other place. Even when my washing machine is repaired I still want to come here anyways! They offer load & leave services and much more! I'm so shocked by how great my experience was and I'm disappointed this place doesn't have better reviews. The 1 star reviews I've read must be old or different employees because I disagree with them all.

This is the best laundry service I have ever used. I will bring them 25 to 30 pounds of laundry on…read moreMonday and I pick it up on Tuesday folded and bagged., Including king-size fitted sheets. Everything is folded so nicely. It seems to have been ironed. Highly recommended

Rick's Cleaners

3.7

(46 reviews)

I have taken clothes to Rick's Cleaners for years. I have been very pleased by their services. The…read moreladies who handle services are wonderful!

I dropped off a few items last week. During that process, I was not given a cost…read moreestimate/receipt/breakdown of the cost. The woman who was working told me a receipt would be sent via text message shortly, so I left. Later that day, I realized I had never received a text. I checked my credit card statement and saw I had a pending charge from Rick's for $183.96. I immediately went to their website to see if they listed their prices (they do). I dropped off two clothing items (2 x 5.99) and four pillow covers (4 x 8.39) for a grand total of $45.54 + tax. I then called the store since this is obviously a huge discrepancy. Someone answered the phone and said I had reach a different store because the store I was trying to call did not have a working telephone. She told me I would have to go into the store and speak to someone. So I drive over to the store and speak to whoever is working (different employee that I had seen earlier that day). I began to explain what was going on and she immediately became defensive. She told me that the manager was gone and she couldn't help me. At this point I am pretty frustrated because this is becoming much more difficult than I needed to be. I told her to give me all of my items back and to cancel the transaction. She gave me the pillow covers back but then said she didn't know where the clothing items were and wasn't going to go looking for them. I said that was unacceptable. Then she calls someone with her personal cell. The woman she was speaking to (I believe her name was Anna(?) and I am assuming she is a manager and is the person I had interacted with earlier that day) was also very defensive from the start. After some back and forth, she handed me the cell phone to talk to her myself. She told me that she entered the pillow covers as couch cushions which are significantly more expensive. I find it hard to believe that she would have mistaken some standard sized pillow covers (20x20") for couch cushions - that's a huge difference in size. She was incredibly rude and defensive on the phone and completely unapologetic. I mentioned how I did not receive a text receipt to which she basically accused me of lying because she insisted that she sent it. I told her I never received it - so either she didn't send it or there was some sort of technical glitch. She also had the audacity to tell me that I "should've come back to the store before 3:15pm" - when she was leaving for the day. As if I am supposed to know her work schedule??? In this situation I would have expected her to apologize for the mistake and inconvenience and fix the issue. Instead she stated: "I'll change the price to the pillow covers, but you're going to pay an extra $8.00 each for pet hair". Really? These are *slubby* linen pillow covers - barely any pet hair. At this point I was really upset and told her to give me everything back. She told me that they won't be giving me the clothing items back since it was too much work to look for them. I made it clear that I wanted them to return the two clothing items and refund the whole order. I told her that if she wasn't going to return the clothing items that she still needed to refund the order since I was requesting them to give them back but she was too lazy to locate them. After more back and forth between the employee that was there and the one on the phone (Anna?), they finally agreed to refund the order and still send off the clothing items for cleaning. I cannot believe how rude the manager was through this whole process. I am not upset about the pricing - nor would I have been upset about a small/reasonable uncharge for the slubby fabric, but the attitude of the manager was unacceptable. It honestly seems like she was trying to up charge me in hopes that I wouldn't notice. I wonder how many times this happens? Pretty seedy behavior from "The Best of Austin."

Tailor Fit Cleaners

(60 reviews)

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

I would never go to any others cleaners in the Pflugerville area. Tailor Fit is absolutely the…read morebest. The business is a bit tricky to find but well worth the treasure hunt. Sunny is the best. It is obvious she knows her trade. She is so sweet and personable. She follows all requests and gives advice when needed. I find her pricing comparable if not better for services rendered. Thank you Sunny for being the best!

EcoClean Green Dry Cleaner & Laundry

3.1

(96 reviews)

A special suit jacket that belongs to my husband sustained some water stains while traveling. I…read morebrought it to a local cleaners in Austin & they were able to remove some of the stain. They also said it's probably ruined and that they could keep trying, but would likely not get it all & could further damage it with stain removal products. It was disheartening, as this is the jacket he wore when we got married. So it's extra special & I didn't want to give up. My daughter researched local Austin cleaners who specialize in stain removal. She discovered EcoClean. They reassured me that they would get the stain out without causing further damage and sure enough, they did! They are specialists! I'm so appreciative. Not to mention the cost was comparable to other cleaners. So there's another reason to return to them from now on!

PSA BRIDES: I strongly recommend against taking your wedding dress here for cleaning…read more I dropped off my wedding dress in September 2025 and paid $350 for cleaning. I was told it would be ready for pickup in November. After following up in December, I was told they needed a few additional weeks due to extra cleaning required. As mid-January 2026 approached, I reached out again for an update and contacted them 4 separate times with no response. I eventually went to the store in person, where they told me it would be "a few more weeks." In February 2026, I finally picked up my dress -- and it had the exact same stains as when I dropped it off, plus new rust stains that were not there before. I immediately pointed this out. The cashier told me, "it's because you only paid for cleaning." I responded that the dress clearly wasn't clean and I didn't understand how it could look worse after being in their possession for nearly five months. I was then brushed off so they could help the next customer, denied a refund, and not allowed to speak with a supervisor. Terrible experience. Please learn from my mistake and avoid this business. Based on other reviews, I'm clearly not the only one who has had issues with their poor service and communication.

Ian's Dry Cleaning & Laundry Delivery

4.3

(74 reviews)

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did

Wash Day Laundry-OH

4.4

(80 reviews)

Came here since my washer was out-of-order…read more I almost forgot how convenient it was to use multiple washers and dryers at the same time. The staff was very friendly and helpful

some of the workers there are nice, but some of them have very bad attitudes and are rude. The…read moreplace seems like it should be more for large companies because every time you go almost all of the washers are being used up by the workers there who were working on full service orders companies have came and dropped off for full service. it feels like those orders are more important than the individuals who come for self service. It can be hard at times to get a washer available and sometimes it's very busy. And you have to fight to get a washer other than that the place is always clean the washers and dryers are never broken down so they're winning on that part.

Michael A Laundromat

4.9

(322 reviews)

I've used them several times over the past few weeks, and the service has consistently been fast,…read morereliable, and convenient. Their same-day wash-and-fold service is a huge plus, and they even managed to get the lingering sulfur smell out of my clothes after I'd been struggling with it through several washes. Adel is also extremely personable and makes the whole experience feel welcoming. Highly recommend.

Best laundromat option in the area, hands down. No frills and small, but the machines work and it's…read moreclean inside. They also offer wash & fold services which I used for my heavyweight comforter set and it was only $25! Well worth the saving on time and hassle. Owner is very responsive and kind.

Sara Tailoring & Alterations

4.8

(115 reviews)

Went in to have my measurements taken for a wedding. The service was quick and friendly.read more

I have taken a lot of alterations to Sara. She is very responsive since the beginning when I…read morerequested a quote through Yelp. Friendly and fast service and her work is excellent. The latest one we brought in was my daughter's prom dress. She was able to squeeze us in for a consult and to have the dress hemmed in time for prom. She even gave my daughter a little handmade candle as a prom gift (I saw her hand a rose candle to a bride as well :) Her handmade candles are also available for purchase there. Highly recommend!

Ian's Dry Cleaning & Laundry Delivery

4.3

(74 reviews)

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did

Gassane Tailors

4.7

(221 reviews)

Very professional and quick service! You can see inside from all the photos how many trusted…read morecustomers they have acquired over the years! Had to come in to take in the sides of a long dress and the whole experience took less than 10 minutes. Price wasn't bad either. Definitely will be back for future tailoring needs!

Love this place, Gassane Tailors is a true Austin gem. It is a husband and wife team, and you can…read morefeel the care and pride they put into their work the second you walk in. Alterations are always spot on, clean, precise, and exactly how I pictured the fit. They even fixed the length on a pair of my Paige jeans perfectly, which is not easy to get just right. Turnaround time is solid, pricing is fair, and they treat you like a regular even on your first visit. I trust them with my best pieces every time, highly recommend.

The Laundry Spot

(120 reviews)

Friendly staff! But COIN ONLY, just a heads up! :-) yelp is making me say more to fulfill the 85…read morecharacter requirement...

this used to be a great laundromat but it was sold to someone new in the past year. things don't…read moreget fixed......the restroom has been out of service for 3 months!! so not only do the customers not have a restroom to use while washing and drying their clothes, but the employees don't have a restroom to use! they work 8 hour shifts! the a/c has been broken for at least 3 days and it has been over 100 degrees for a week or more. ridiculous! poor ownership and poor management!

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

2 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Charlene W.

689

9

1

1 year ago

Love Zips! Competitive rates, fast turn around on orders, and always had the best customer service. I tend to take a large load and Laurie always offers to help me out to my car with my order. Highly recommend Zips William Cannon & Brodie. And of course 5 stars to Laurie read more

Tunde K.

0

2

0

4 months ago

THE WORST EVER! Just do yourself a favor do not waste your time to go there! I would give them negative 10 if I could.

ZIPS Cleaners - dryclean - Updated August 2026

People who viewed ZIPS Cleaners also viewed

Capitol Cleaners & Tailors

3.2

(29 reviews)

What a great business. Very local friendly. Reasonably priced. My son's slacks were pressed…read moreperfectly! Will be back. Try them out if you need dry cleaning services!

THEY RUINED MY DRESS. I am in a wedding this weekend. I got my dress back and it is a literal hack…read morejob. for $100. Theres stains on it, there's what appears to be BLOOD? on it, the zipper bubbles up in the back so it looks terrible on. this dress was $200 retail price. I am SO UPSET and disgusted that this is the type of work they do. I will be going in person tomorrow but there is nothing they can do to fix it. I am SO BEYOND MAD.

Capitol Cleaners & Tailors

3.8

(52 reviews)

The Capitol Cleaners team is the absolute best, they are quick, friendly, and do amazing work!…read moreHIGHLY recommend.

Initially after bringing a gown here I had an issue with a steam stain and a hook and eye missing…read more I wrote an email to the store and the owner Eddie called me right away. He was apologetic and so quick to fix the issue. When i picked the dress up for the second time it was all fixed and good as new. I feel comfortable and confident taking my items back in here due to the fantastic customer service i received!

Sequins Alterations

4.4

(12 reviews)

Reasonable and done pretty quickly....easy in and out as far as parking…read moreI plan on using them again

between me and my parents we have visited this place about four times in total now. each time there…read morehas been the same lady at the front desk helping us out and she has been rude every single time without doubt. the last time i visited was today and she was arguing with me (a 15 year old) for absolutely no reason and had a slight smile on her face while doing so. not a likeable lady, pls get someone else to take her place.

Quik Wash Laundry

(119 reviews)

Had some oversized comforters and bedding that needing to be washed. Next day turn around…read more Reasonably priced and nice service.

Great laundromat friendly helpful staff pretty straightforward the owners invested in quality…read moremachines that aren't always busted so you should only need to ask them for change or soap unless your dropping off your laundry for them to wash but they are very busy with that especially early in the week not overpriced like all the ones more inner city and the east side where you gotta worry about getting stabbed, robbed, or your car broken into VERY CLEAN place new machines and staff that's cool and welcoming in this rapidly growing city places like this are pretty rare definitely an old Austin vibe

J&B Alterations and Cleaners