They did a great job, informing me of problem and took care of it. Friendly staff. Thank youread more

I've had my car there 3 times for service since they first opened their doors a few months ago. In…read moreeach case, I was totally satisfied with the quality of the work done. The first time, I had a coolant leak and the mechanic actually SHOWED me where it was leaking. Actually seeing the problem with my own eyes when the car was on the lift immediately made me feel that they can be trusted. They fixed that problem, did some other overdue maintenance work, and the car's been running much better now, zero problems. The only minor problem I had was that I asked for the parts to be returned to me, and they weren't. That really wasn't a big deal since my driveway isn't full of coolant spots any more. I thought the price for this repair was entirely fair. The second time was a problem that couldn't be duplicated when I was driving it while the tech was in the car with me. Ah well... They didn't charge me for that visit. The most recent visit was exceptional. I managed to get the end of a gas funnel stuck in the neck of my gas tank. This caused all kinds of problems when I'd fill up with gas at Kwik Trip. I tried to fish it out myself, but couldn't. I brought it to the dealership, and they told me they couldn't see it or get it out after allegedly scoping it out. The dealership charged me for that visit. I know they have bills to pay, so I was OK with that. On a whim, I brought it to the new Meineke (formerly Pope Autoworx). I told them what happened and that I wanted them to try to get it out, but I'd pay for an hour of time, no matter what. I told them that I wanted to save the part so I could see it. Well... THEY GOT IT OUT!!!!! The dedication, time and effort that they showed me in actually FIXING this problem impressed the hell out of me. I do my own oil changes and brake jobs, but for nearly everything else, this Meineke garage will be my first call.

I arrived for an oil change, but sat in the parking lot for a couple of minutes while I was on the…read morephone. One of the techs came to my window just to make sure I was OK, I assumed that they were annoyed that I was just sitting there, but they weren't at all. Mari helped me and she was extremely professional, kind and quick. Thank you, you made my day so much brighter.

I waited at most 30 mins with 4 cars a head of me. The mechanics were so nice and helpful.read more

I moved out of state, but had a horrible problem. The skid plate on my car came loose and it was…read moredragging down the freeway for 2 hours getting more damaged. I dropped it off on a Sunday night and put my keys in a note in the slot and got a text within 15 minutes of the store opening Monday that they managed to fix my problem. That sort of emergency customer service when I only had a couple hours in town was absolutely priceless. I love this place. You get a lot of bang for your buck.

This was the closest place to me for the eternally annoying emissions test that isn't saving the…read moreplanet and more of an inconvenience. I had some repairs done to my car the the day of getting the dreaded letter for renewal and not knowing that the computer has to drive for a while for systems to pass tests I was failed the next day and they were very nice to me with a failed test report with some educational materials for a return visit. A week later they were still very nice to me after wasting their time even though I didn't have my repairs done with them, weird coincidence and worlds colliding. I know these emissions pay very little but they were still very helpful to me with friendly service.

Quick easy oil change. Both young men that work there were nice and got the job done.read more

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Franklin.

Waited until the last day to get an emission test; they were prompt, courteous, were able to renew…read moreonsite, and put the sticker on for me. The young man who assisted me was very nice and efficient! I haven't received auto service here but will definitely use them for that in the future!

I had a flat on 108th and National, and I was in desperate need of a repair before I traveled to…read morethe Upper Peninsula later that afternoon. I called Hale Park Automotive and they were able to squeeze me in later that morning. The tire was repaired and the car was back out to me in less than 25 minutes. In addition, they have a solid collection of throwback prints of the Brewers hung on the walls of the front office. Great experience with Hale Park Automotive!

I purchased my tires from Firestone. They offer a lifetime…read morerotation of the tires . First time I went in and got my tires rotated. Everything was fine. Took my car in Friday to get my tires rotated . I noticed I was missing a valve stem cap off one of my tires. Then, as I was driving, something seem to be off . The car is Pulling to the right . I never had issues before this particular tire rotation appointment. I proceeded to call and ask in which direction they rotated my tires. They referred me to purchase an alignment. and told me that I needed to have an alignment done. Instead of offering for me to bring the car back in to see if the tires were rotated properly .Nina said I needed an alignment and kept giving me price quotes to get an alignment done. Nina kept cutting me off as I was talking. She keep trying to talk over me.and not let me explain the problem. I will no longer be purchasing tires or rotations or oil changes or any car repair done with Firestone . Poor service and poor customer service .

Avoid this place at all costs. This was the quote I received - printed and all! For 4 tires and…read moretheir 12 month financing. After I completely signed up I was about to pay the "due today" and it turns out they were actually going to charge me well over $1000! Consultant wasn't even going to say anything! He was obviously hoping I wouldn't notice. When I asked if he'd honor the price he quoted and I had in (his) writing he said no! I got on the phone with Farm and Fleet and was quoted a much lower price. Asked if he would beat that price and he said he would match but not go lower at all. He could have, but didn't care to go the extra mile for a customer he just wasted over an hour of their day for. Overall a shady place, plus the guy came off extremely pretentious. It's crystal clear after talking to him for a mere 5 minutes he was trying to pull one over on me. Especially if you're a woman-- DO NOT GO HERE.

Hi my name is Marlene, I came in today it get a tire put on a rim for a spare tire use and I wanted…read moreto make sure the rim did fit, the guy was nice enough to check that out for me but unfortunately I was not to add a tire. He explained why and how it works, he was also able to inform me of some auto salvage yards that will have a whole spare tire for my car. I called that had one I went and got it. Was able to return the rim I had bought. Everthing turned out great because of his patients, knowledge and amazing recommendation. Thank you so much for your help! I'm so happy to be done with this issue and have my spare tire for emergency use. If I need anything else I will feel comfortable coming to this company

Been here a couple of times. Always a great experience. The place is small, and everyone is…read morehardworking. All of the folks I dealt with seemed to be providing the best possible service. This time I needed a new tire for one that had sidewall damage. It's a special tire, but they were able to locate one and have it delivered and installed in a couple of days. When picking it up, I was running late and they said, "No worries, we'll be around a little longer -- stop by as soon as you can." I really appreciate their focus on the customer, setting realistic expectations, and getting the work done as promised. I've only had them do tire work, but I'm considering using them for other repairs.