I was so excited to find the salon who stated they do gel-X nails. I've had a hard time finding a quality salon that can consistently do a good job with these types of nails. I made an appointment for noon. I showed up, logged into the system, and was asked what I was there for. After advising I had an appointment at noon for Gel Xs nails & having a seat, I hear the sweet girl asked a co-worker who does Gel-X? (What?? I made an appointment yesterday..... They should certainly have someone here who can do my nails, if I made an appt ahead of time, right??) A tecjnician who was busy with another client said she or someone else could do them and that was that. I was sitting in the chair and nothing else was said to me. I waited 30 minutes then got up and left. I made the appointment at noon, so my nails would be done before the rest of my errands and appointments I had for today. Waiting longer would have caused me to be late or miss every other appointment I had lined up for the day. Now I have wasted over an hour traveling here to get my nails done and having to leave with absolutely no service of any kind. I'm very disappointed with this as their ratings seem pretty solid. I was really looking forward to finding a salon I could rely on. My search continues and I am very upset, as I could have spent this time getting my nails done at a salon that honored their appointments. To be honest I can't even grant them one star because I have no idea how their services are, and I don't think a business deserves a star for just acknowledging that you walked in the door. I'd love to say give them a shot anyway just make an appointment but I did that and I received non-existent service. If you got nothing better to do go ahead and make an appointment and see if maybe you have better luck gettung your nails done. read more