Great Service, Great Prices available for repair on a…read moreholiday, texted me that they were available to come a little earlier than scheduled. Technician was great (Raphael). Repair completed amazingly quick.

The company provided a quick reply to my inquiry and set up an appointment for a technician to come…read moretake a look at my appliance within two days. The technician was on time, polite, and knowledgeable. He was able to quickly identify the problem and provide me with my options. Highly recommend the service!

Nadir responded quickly and fixed our front load washer within 2 days! He was very professional…read moreand the machine works perfectly after the torn gasket was replaced. Fair prices and very reliable!! Highly recommend!!!

Excellent service. Great prices and dependable. Very reasonable and reliable. Gennaro was our…read moretechnician

The technician showed up on time. He was very thorough and diagnosed the problem. Gave good advice…read moreabout how to avoid problem in the future. He was also polite and friendly as well as professional.

We had issues with our washer. I went on yelp and looked for someone. Good reviews so decided to…read moretry . Glad we did . The repair was done the next day no issues. A follow up call was made to make sure that we were satisfied. Will definitely use again.

I really wanted to share my appreciation for the excellent service we received from Scott who went…read moreabove and beyond to solve the issue we had with our espresso machine. He helped us all along the way, took the time to identify the issue through advice and picture. Most helpful indeed! Thanks Scott!

the technician delayed for more than 2 days.Most the food in the fridge are gone bad. It's very…read morebad they did not show up and they didn't even call if they are not going to show up

Service was extremely punctual and repair done quickly and as promised. Very friendly telephone…read morestaff and get-the job done right attitude:))))))

I would've put zero but I couldn't I had a horrible experience with this company from the moment I…read morecalled I'm sorry I didn't check the reviews because they have one star out of five my bad from the time I phone call told they would be there and they were the had no clue what he was doing he said it was a motor I paid them the 165 service call and then I got a call on Monday from Cassie who said it's the motor we're gonna come and fix it do you want to do it it was 646-165 when can you be kid came I asked for the old motor and he just kind of fluffed me off come to find out it wasn't the motor it was the timer and the on off switch I called Kathy to find out what was going on she told me it was a motor the kid who came and said it wasn't he had to come back for the third time with the parts assured me that she would call me back the same day she didn't I left her a message she didn't I left her another message she didn't up paying almost as much for a new motor because it was $400 for the for the labor that's ridiculous he was here four minutes to put the stuff in and a total of about 40 minutes to diagnose it wrong OK I needed my dryer so I paid it but I would say to anybody who's reading this don't use they don't know how to tell the truth and look at their ratings it's one star I waited a couple days before I wrote this because I didn't wanna be upset when I wrote it but I'm still upset and everybody should know what this company's all about

TOTAL RIP-OFF: Avoid Raynor Appliance Repair! Do yourself a favor and read the bad reviews first…read more While the receptionists, Jane and Kathy, were polite when taking my credit card info for the $165 service fee, the actual service was an absolute nightmare.Bait and Switch Pricing: Jane told me the service fee would be deducted from the total repair. Not only did they overcharge my card ($179 showed up on my statement instead of $165), but they completely went back on their word.Rude Behavior: The owner was extremely rude to me over the phone during troubleshooting and gave my wife a terrible attitude in person during the initial visit.Insane Labor Rates: They sent a second tech, Kevin, to install a dryer maintenance kit. He admitted the job would only take 30 minutes, but then handed us a bill for $375 plus tax.Shady Billing: Kevin refused to give me an itemized breakdown. When I called the office, Kathy admitted the part was only $40. That means they charged me $335 for 30 minutes of labor!This business uses predatory, dishonest pricing. Save your sanity and your wallet--hire someone else. I will never use them again.

Rude and nasty customer service! Thankfully it didnt go pass the initial call for appointment.read more

5 Stars right off the back for OUTSTANDING customer service in a worldwide emergency! Truly a 24 hr…read morebusiness! Last night around 8:30pm my son was washing his work clothes. Washing Machine stopped midstream and wouldn't drain or turn. So I went to Yelp and put in a repair quote for my appliance guy Pete who I've used several times with outstanding service. He immediately replied that he was closed because of Covid 19. But I also received an immediate response from Billy of Island Appliance who said Connie was in the office and to giver her a call to set up an Appt. So I did. Connie indeed was in the office at 9pm and said her technician was out on a call in Huntington. She contacted him and got back to me within 10 mins. He gave me the choice of coming by after he finished the Huntington job or tomorrow. In this crazy times of Covid 19 I was able to get immediate service. He or should I say they SHOWED UP AT 11:30pm?! YES that's exactly what I said!! 11:30pm! Appliance angels! He had the parts (Drain Pump & bearings) & fixed my washer promptly. Not sure but I think it was his son with him. He was teaching while fixing. Both were Very friendly. This truly meant the world to me because fortunately both me & my son are still working so we need to be able to wash our things in the short span of time that we are home. Being without it would've been a hardship. Thank you Billy & Connie for your stupendous workmanship & prompt, clean & courteous service! Much appreciated! 4-4-20

Although Bill is very nice. Connie takes forever to return calls when there is a problem. Bottom…read moreline I spent almost 500 bucks on dryer repair and it was still not working. I was promised I'd get a call the next day after their last visit and never heard from Connie once again. Wasted my money and had to go to PC Richard to get a new dryer. Very disappointed to say the least.

Cinch assigned my freezer repair to your company Tuesday 3/3/26. Arrival window 8-5. Received a…read morejumbled vm and when I replied with a text was asked if I wanted to cancel!? I replied, no. Needless to say no one showed up or returned any of the emails I left. Second chances? Cinch assigned another job to you for my refrigerator, this time your tech, Martin showed up. Checked it out, diagnosed it took pictures but was having trouble transmitting the info to Cinch. Told me not to worry, he would make sure it got done. To call him if I did not hear back by noon next day. 1:00 call lvm, 5:00 call lvm, next morning the same. POOF GONE UNRELIABLE AGAIN - TWO STRIKES AND YOU ARE OUT THANKS FOR NOTHING MARTIN - DAY 14 NO REFRIGERATOR

they are the worst company ever. They came to my house the first time which I had to takeoff work…read moregave me a window from 8am to 5pm , they show up take pictures told me they had to order apart and they have to research my problem with my icemaker. They were there for 10 minutes. And then I had to call them in reference of them coming back because the part was sent to them. They scheduled me for another day from 12 to 2 which once again I had to takeoff for work and I have not heard from them and I'm still waiting on them. I have called left messages. No one's picking up a phone. They are the worst company ever. they didn't even have the decency to call me to tell me that they're late and I had this contract through Sears and Sears like I said they don't even have the decency to call me to tell me that they're running late

What a wonderful place. After getting the run-around from SearsPartsDirect for several days and…read morelosing ALL the food in my fridge as a result of Sear's neglect, I called and spoke with Eddie @ Appliance Parts Plus. I told him of my situation and that I needed to find a part right away that I could pick up locally. He was honest enough to tell me, he didn't have the part in stock; and took it a step further by searching and finding the part at a competitor, and referred me to them. If that's not a stand-up, genuine, kind thing to do, I don't know what is! I will forever, go to Appliance Parts Plus in the future... where Plus must also stand for, wonderful, caring staff. Regardless of the outcome, Thank you Eddie! I'll be back! Naomi K.