I bought the fridge I was looking for an awesome price! The…read moresalespersons were busy with other customers but they were very helpful with all people in the store. Great customer service. Also, my refrigerator was delivered same day!!!

Maribel is absolutely AMAZING!!! She was very welcoming, had probably the best customer service…read moreskills I've seen a very long time, quick and was extremely knowledgeable about all the appliances we had any questions on. My husband and I definitely recommend this place if you're looking for quality items for a fraction of the cost. You may see a few dings or scratches here or there, but it's still brand new and in very good condition! We'll definitely be back again and recommend to anyone loving for new appliances.

I am not a stranger to purchasing "dinged or scratched appliances." In the past I have gotten great…read moredeals this way when I lived in CA and wondered if I could do the same here in TX. I happened upon Sparks Appliance after spending time shopping down the road at NFM. NFM had a large selection but I was less than excited about their prices. While at NFM, I looked for other appliance sellers on Google and found Sparks. They were close by so I decided to see what they had to offer. The owners Shanon and Tatiana were friendly, down-to-earth, and helpful. They had the most recent version of the LG washer I previously had and Shanon let me know they had matching dryers at their warehouse. The washer had a few scratches on the top but that was it - no other issues. He offered to let us come back and inspect & approve the dryer before delivery and that's what we did. The dryer ended up having a bump in the back and that was it. Both blemish issues were not a big deal to me because I store my laundry baskets on top of my units. We saved more than 50% off retail by purchasing at Sparks. They tested the units prior to delivery and make sure they work and also tested them again in our home. We are completely happy with our purchase!

I've never had a repair service show up on time. He was punctual, knowledgeable, very respectful…read moreand got the job done quickly and efficiently. He was so honest too! He could have told me anything was wrong and I would have not known any different, but he showed me the baby sock that was stopping up my washer and got it out and running even better than before! Seriously, call him for any of your appliance repairs, he's the best! I will only use his service from now on.

I was sick or trying to start my old gas edger and strings breaking completely off on my string…read moretrimmer. I went to Plano Power to talk with someone knowledgeable (something I could not get at the big box stores and clearly not via Amazon). Robert Martin took the time to listen to me, discuss what I wanted and advise based on his experiences. He spent the time I needed and made sure I knew about the free battery offer. He was absolutely great and I could not ask for anything more. Thank you, Robert.

What an incredibly disappointing experience I've had with PPE. I've gone there for years for…read morerepairs on my lawn equipment. Last year I bought a Honda push mower from them for ~$1000. I figured, "Wow, that's about 3x what I've paid for my last couple mowers from Home Depot or Lowes, but it'll be worth because they'll stand behind what they sell!" About thirty mowings later, the mower died at the exact instant I'd accidentally bumped it into my truck. I didn't crash into my truck at a dead sprint, I simply bumped it when the self-propelled wheels got away from me a bit. It had been starting and running flawlessly before that. Well of course it wouldn't start for love or money afterwards, so I took it in to PPE. Googling "why did my Honda HRX die when I bumped it into my truck?" yielded the answer, "likely the bump broke the flywheel key, which is a safety feature designed to kill the engine to prevent it from damaging itself when the mower hits a hard object". That seemed reasonable, and easy to fix. But after holding onto the mower for weeks I finally got a call stating that they couldn't figure out what was wrong, that they were waiting to hear back from Honda to see if they would provide parts under warranty, and that they saw evidence of dirt ingestion and scoring of the piston and cylinder and low oil. Ok. Why there would be dirt ingestion I don't know. I never ran it without an air filter. I topped up the oil at the beginning of the season. It's a BRAND NEW MOWER that's been used to mow about a quarter acre around 25-30 times. How worn out could the oil be?? And even with dirt ingestion and scoring, that is NOT what made it go from starting and running flawlessly to an instantaneous kill during a bump. So I go to pick it up today after receiving a call out of the blue yesterday saying that it was "ready". Lol, not so much. Apparently they just wanted it out of the repair shop, because for a $200 labor fee what I got back was an almost entirely disassembled engine on a mower deck. Wth am I supposed to do with that?? My 2 cents: you could buy THREE mowers from HD for what I paid PPE for a mower that lasted 30 mows. Oh, and here's the best part: it seems they were aware Honda was getting out of small engines when they sold me mine. Thanks for standing behind your products, Plano Power Equipment!!

Great experiences both times I've been to Best Appliances. Prices were always reasonable and they…read moreare willing to negotiate a bit even! Edwin was at our house delivering the appliances within 2; hours and does a great job. Please go see them!!

I can't say enough good things. They were at my house within 30 min. Diagnosed the problem, full…read moredisclosure price for fixing it but not pushy at all. I highly recommend them!

He has serviced every machine I've had so well, they come back like new! Pfaff, a long-arm, and a…read moremulti-needle embroidery machine - when they are finished they sew like they just came out of the box.

They did a great job on my machine I'd recommend them to…read moreanyone It's such a lost art My machine is now perfect Thank you for what you do

First time here, from a recommendation of a friend that lives in Garland. We needed to pick up a…read morenewer refrigerator to put into a condo. The selection is not extensive but VERY reasonable prices and the one we selected was a great buy. What makes this place worth 5 stars is the family that run the business. They are so genuine and accomodating. We got the refrigerator delivered the same day & on a weekend too. Would highly recommend!

This company is not responsible for their job. Horrible customer service…read more Tech named Mike came to fix our fridge and said if anything happens we can just call him back. I called so many times requesting a call back from him. He ignored and after 4 days he called back and yelled at me that he was busy. He told me that he has no records nor remember my fridge models and that he has many jobs to do... very irresponsible guy. Charged $85 for service call and got nothing done for us. It just happened to us today. Just to let everyone know so you can make a right choice and the right service.

I have purchased several appliances from them over a few years and they never disappoint with…read moreexcellent customer service. They go above and beyond making sure you are satisfied with each purchase. Kelly Snead

We came here from Shreveport Louisiana, this was the 3rd place we tried. The other places did not…read morehave the things they advertised. We got what we needed and were looking for, here. The young man helping us was very knowledgeable and very patient. The price were also as cheap as advertised. I highly recommend looking here for your appliance needs. The store sells open box and refurbished items with a 30 day warranty, so the prices are very reasonable.

This place has awesome customer service and we ended up buying a Sebo vacuum cleaner from them at a…read moregood price. They were knowledgeable and didn't use any high-pressure sales tactics at all. I would highly recommend this place to anyone for either vacuum repair or if you are looking to buy a new vacuum.

This is one of those places where you never knew they've been around for a while but you're glad…read morethey have been. Busted a small screw on our Tineco that they were nice enough to fix & pop back into place free of charge. Jay was very knowledgeable, even guiding us on which colors as we nerded out over the different vacuum types. Finally decided on the Sebo. Store traffic was quite steady for a rainy day weekend & we were glad to be a part of that to support a long standing local business.