this company I have seen many times go above and beyond for customers , they always have someone there to answer the phone to answer whatever questions you may have, (unlike some of the bigger guys) I highly recommend them. I recommend that you give them a try you will not be disappointed., no trash companies is perfect, but they definitely try their darndest to make sure they customers stay happy read more

Reliable?? More like unreliable. The owner, his wife, and daughter are absolutely rude and disrespectful. When it comes to calling people names, getting in customers faces, and throwing a fit about doing their job, they get an A+ rating. There is so much to say, but so little room. I do not recommend them to ANYONE! Unless you want to be belittled , screamed at, or just disrespected. Just an insane and unreliable business 0/10. read more

We moved to Mount Holly last year and had a hard time getting trash service companies recommended by friends to call us back about starting service. It's a good thing, though, because Reliable is one of the most affordable in the area! Mrs Melanie at Reliable got service set up for us the day before pickup! She always has a good attitude, too. They pick up as expected. You do need to put your can out the night before, because sometimes they start pickup at midnight, but that has never been an issue for us. They've never left our can on it's side or in the ditch like other companies we've had. We appreciate the great service and affordable rates! read more

Reliable... when their truck isn't broken down. Customer service has been lacking lately. I think they used to be good, now? No.

Would have gave o stars but wouldn't allow,service is terrible customer Service is horrible.switch to another company within a week after dealing with Melony read more

Family owned and run. Hard working, reliable, and easy to work with. They understand real life situations, all you have to do is call!

Not so reliable!! Very poor service! Didn't come this week because we were out of town for a couple of weeks due to family emergencies. This has happened before and they refuse to come back. Didn't realize we had to contact our sanitation service regarding our schedule even though we pay for full service each week. read more

ZERO STARS!!! Try Unreliable Sanitation. For three weeks my trash has not been picked up. It sits at the top of my driveway well before pick up time yet every time I come home, there it is, still not picked up. I have had to take my own trash to a recycling center out of my way because their service. When trying to call the office it rings and rings and then goes to the machine. Today I was finally able to get a hold of someone, she said she was owner. She had the worst customer service I've experienced. Blatantly saying I didn't put my trash out soon enough. Also saying they changed their times but there was no notice. Then said two different pickups times. She tried to say the come at 1am! Never have they came earlier than 1pm at my house! I've literally seen them pull up and not pick my trash up. Her and the other owner start arguing with me calling me a liar. I will be switching my trash pickup and never would recommend this company unless you want to pay to take your own trash to a dump and get called a liar! ZEROS STARS!!! read more