This is a convenient and professional business. They are easy to access and packages go out same…read moreday if dropped off early enough. They will help you decide the most cost effective way to ship, will weigh your package and also have packing supplies available. I highly recommend this shipping business. Located 75th Ave and Indian school in the strip mall behind the Jack n the Box.

Terrible! I just wanted to drop off an Amazon return …read more When I arrived, there were people standing out in front of a locked door. Sign on door "Back in 30 minutes ". My first thought was "30 minutes from when?" People there had been waiting over a half hour already with no one there to reopen. Waste of my time and gas driving over there. If you are short handed, hire more people. If you can't get employees, pay more. You sure charge enough. After I get this return done, I will never use this location again. I have spend a lot of money there before. Shame on you. I wish I could give zero stars.

Good service It went a lot faster easier and cheaper than I thought I would recommend itread more

Old place was awesome. Seems like the newer location is the same. Way to go!!…read moreHot Wheels and other die cast honey hole. And I guess postal services are available as well?

I needed to get my fingerprints done, I was in and out of this place within 10 minutes of my…read moreappointment! Very kind people and great to work with.

stopped by The Mail Shop yesterday and had a great experience. The lady working there was super…read morenice, printed my shipping label for me, and got my package dropped off quick and easy. Whole process was easy peasy. Definitely going to start coming here moving forward instead of ups store

The box I received was a single box the clock was wrapped in a double layer of extremely thin…read morebubble wrap and the clock was in the box lying diagonally with nothing to support it(eg. no packing peanuts to cushion it). Thus it was damaged in shipping.

I don't have 1 issue with the employees work ethics , it is with their driving skills. I honestly…read morethought Amazon had the worst drivers but now I'm not sure .You need to start putting your driver's in ugo or chevy bolt Their driving skills are horrendous at best.

They repeatedly mis-deliver packages to other residences and lose packages in route and provide no…read moremethod to fix anything. They are completely impossible to contact. Their "chat" feature is a useless AI that does not answer questions or lead to a human. Their phone number doesn't answer; just leaves callers on hold permanently. I've now lost 3 packages and have to try to get refunded from the sellers even though it is not their fault Fed Ex won't deliver.

Was able to get in and out and ship what I needed without any extra hassle or fees quite a simple…read moreand easy process. Staff were friendly and helpful as well

This is the terminal that John said he worked out of, so this is the location I am reviewing. John…read morewas picking up at the CVS on 19th Ave & Indian School yesterday afternoon. When I walked in to the shop, the CVS employee told me I just missed him by a few mins. I remembered seeing a UPS truck when I pulled into the CVS driveway, so I quickly exited the store to see if I could catch him. John was about ready to pull away but I yelled loudly and obnoxiously as I'm walking towards him (because let's face it, some of us are not really built to run fast). He waited and was able to take my package for me. He said he tracking might not show up right away because he had scanned all the packages that CVS had for him, so he'd have to scan it at the next pick up stop. I was fine with that. As long as he got it in his truck for that day's pick up, I was good. He was patient with me and waited, again, despite my obnoxious yelling in the parking lot. John deserves a raise.

I returned AT&T equipment at this UPS Store location and later was informed by AT&T that they never…read morereceived the equipment. When I contacted the store for assistance, I specifically requested a duplicate receipt, and staff refused, stating they were unable to provide one. I was also told they could not verify that I dropped the equipment off, and that they have no records to confirm the transaction beyond the single receipt originally given at the counter. Being denied a duplicate receipt and told there is no internal tracking or proof of drop‑off is extremely concerning. With today's technology, a business handling customer returns should have some form of record or verification system. The lack of accountability here puts customers at risk when returning carrier equipment.

I had one of the worst customer service experiences at UPS today. I arrived at 2:58 PM, knowing the…read morestore closes at 3:00 PM. As I approached the door, an employee named Adriana looked at me and closed the door in my face. There were still two minutes before closing time. I understand businesses have closing procedures, but locking a customer out before the posted closing time -- without any explanation -- is extremely unprofessional and rude. It felt dismissive and disrespectful. I am very disappointed in how this was handled. I hope management takes this matter seriously, reviews their closing policies with staff, and ensures customers are treated with basic courtesy and respect. No customer should be treated this way.

We use this store for Fedx overnight documents and shipping services…read more It's conveniently located and has a helpful crew to answer your questions and ships quickly. Parking is shared in a very busy shopping center full of restaurants and IMAX Theater reducing my score.

With an excellent staff and prompt service, it is always a pleasure to visit! The store also has…read moremany extras like greeting cards. Helen V

Always friendly. Offer a lot of services.. mailbox rentals…read more love that they have multiple carrier shipping like DHL & FedEx. They have a notary and gift cards. Etc Check them out.

I hate to share my little secret with all of you but this is a one-stop shop and a real find! I am…read morea little surprised that I havent reviewed it before. I love the fact that they are always so helpful. I mail everything from here! (Actually, come to think of it, I frequent this place A LOT). It saves me so much time because they do it all I don't have to worry about sorting packages for diffferent mail carriers because they do them all here. It is so easy. No brainer. They also offer many other services like shredding and PO boxes. This is a find! The only place I go for all of my mailing needs.