Kept me posted about the progess of my repairs via text and photos and suggested some additional…read moremaintenance items but I declined them at this time. Very resonable repair bill compared to dealer (Lexus) costs. Will be taking my vehicle back for recommended maintenance items.

Over charged me for services that I didn't necessarily need done to my car. Did a brake flush that…read morewasn't necessarily needed at the time. Left with a very high bill and still issues with my car so I'm very unimpressed with the cost and unnecessary maintain done at this service.

Excellent diagnosis and repair of my 1983 Chevy C20 to get it to pass DEQ. Highly recommended for…read moreservice of such carburetor vehicles. Also fixed longstanding issues with electric windows, ignition switch, and side view mirrors. This the place to take your older vehicles to keep them running!

A mechanic you should avoid…read more I was referred to this mechanic shop by a friend who owns a car dealership in Hillsboro. I was told he has extensive experience with the electrical systems of older cars. As I was restoring a 1959 Mercedes 190SL, this morning on July 11th, I naturally visited this place. The job I had was relatively small and manageable. It was only to remove the fuse box and two additional connections, each with only four wires connected to them, from my old wiring harness and replace it with a new, identical harness, one with the same color-coded wiring. I drove over 25 miles and arrived at this shop 10 minutes past 9 in the morning, where I was greeted by one of the workers. He said the owner isn't there yet and will come in about 30 minutes, and I replied, ' Okay, I will be back around 10 O'clock. Meanwhile, a truck arrived, and I was informed that it belonged to the owner. Rob came, and I, with a smile on my face, said good morning to him. His answer was, "Why are you here?" We open at 10 AM. I said, 'If you want, I can come back at 10?' He asked why I was there. I explained and acknowledged that this should be a tiny and easy job for him. At the same time, I told him that, as a restaurateur and chef, one of my former customers who has a dealership in Hillsboro had recommended him. He spoke in a coarse voice and angrily looked at me, saying, 'No, it's not a small and easy job. You grab a few ingredients and put them on top of each other, and then you call yourself a chef.' It is a tremendous job. And at the same time, he said we are not working on any car older than the 1980s. I told him that, less than a month ago, someone on your Google Business page reviewed that you worked on his 1970 Chevelle Malibu. This time, he said to write down what car I have so he will find me another mechanic. I told him what my car was, and this time he came to the door and asked me to leave, repeating that he would find another person for me and contact me. I wondered and asked how he would do it without knowing who I am or my phone number. Anyway, I left and the only impression I got from this place and Rob is that the color of your skin, your hair, and your accent play an essential role in whether he accepts you as a new customer and does business with you or not. If Rob had been honest and refused to do my job because it was small or he was swamped, rather than the way he acted, I would have thanked him and left without giving him any bad reviews. However, he decided otherwise. If I knew that, I would never go to this rundown mechanic shop.

I normally don't leave reviews, however I am so offended by the lack of customer service and…read morecomplete rudeness from the staff here. We originally had my vehicle towed to Dufresnes because it was close to our house and we thought a small local business with good reviews would take care of us. What started as a $3,500 repair quickly snowballed into an $8,500 repair with "one more issue" popping up every few days. The process moved painfully slow, included delays from wrong parts being received, and took nearly 3 weeks from start to finish. During that time I was given a loaner car that was absolutely disgusting. Stains on the seats, dirt and dust covering every surface, debris everywhere, and an old air freshener literally adhered to the center console. I called the same day because honestly I assumed they would be mortified they handed a customer a vehicle in that condition. Instead I was told, "well it's free." No apology, no concern, nothing. I was also told they were short staffed and someone had broken their leg/foot, and that if I brought it in she would vacuum it herself. I wasn't going to bring a filthy car back and have an older woman vacuum it herself. I ended up cleaning the car myself and moved on because I was just happy to finally get my vehicle back. Then one of the brand new tires they installed went completely flat. I dropped it off for repair and was told they would call me when it was ready. The next morning I saw I had missed a call with no voicemail, so I called and said, "Hi, I dropped my tire off yesterday and I saw I missed a call so I was just checking for an update." Before I could even finish, the woman cut me off to argue that they "ALWAYS leave a voicemail." That wasn't even the point. I simply missed the call and was calling back. When I asked, "Ma'am, can you hear me?" because I thought maybe the phone was cutting out, she snapped, "I'M TALKING, DON'T INTERRUPT ME." She then started talking to me slowly and condescendingly like I was a child. When I arrived at the shop, nobody greeted me. As always, they just stared at me in silence. The woman with red hair walked over and silently held her hand out with no explanation. I handed her the tire lock, but she kept her hand out and expected me to somehow know she also wanted my keys. No "can I grab your keys?" No basic communication whatsoever. When I brought up how rude the phone call was, management immediately became defensive instead of apologizing or taking accountability. They AGAIN kept circling back to how they "always leave a voicemail," completely ignoring the actual issue, which was how disrespectfully I was spoken to. Then they flat out admitted the attitude toward me stemmed from when I called months ago about the condition of the loaner vehicle. So instead of being embarrassed they handed a customer a filthy car, they chose to hold a grudge over it and treat me poorly afterward. I have never experienced this level of hostility, defensiveness, and lack of professionalism from a business charging people thousands of dollars for repairs. The women who work here, including management, are some of the most miserable and unpleasant people I've ever dealt with in a customer service setting. Every interaction is met with defensiveness, attitude, and complete inability to take accountability. I'm sure they'll respond to this review the same way they respond to every negative review -- claiming the customer was "rude" while completely ignoring their own behavior. I did not start out rude. I became frustrated after being repeatedly spoken to with disrespect, condescension, and hostility over very reasonable concerns. If your business cannot handle polite customer feedback without holding grudges against paying customers months later, you should not be working in customer service.

Last year my Impreza with 2.5 NA engine was hesitating quite bad and this independent shop was…read morewithin walking distance of where I live and so I had the work done there. Turned out the car just needed new spark plugs and ignition coils. For that I was charged over $1k! Later through googling I realized typical price for this type of work should range between about $300-400, so they charged me about THREE TIMES the normal cost. I thought a neighborhood shop like this could be trusted to be honest, but I guess its a hard lesson learned.

Took my Jeep in because there was an issue with the transfer case. Carlos was smiling, friendly…read more and inviting- not qualities you typically find in the auto repair business! Turned out to be a simple fix for him and he was honest about it and didn't even charge me for his time! Thats all i need to know- He has earned my trust and any and all of my work from now on. Jim A

My cars been there for over a month and they have "fixed" everything else besides the actual…read moreproblem. Honestly wouldnt waste any time coming here I'm still waiting to recieve my car from them. Not done in a timely manner whatsoever honestly very disappointed.

Our experience with Tim has been absolutely stellar. I valued his candor, knowledge, expertise, and…read moreadvice. He went above and beyond to help us in our particular circumstances. I cannot recommend Tim's AATCO Transmission service enough.

I have a 29 year old car with 190,000 miles. The trans was slipping, and Tim took a look at it,…read moredetermining not only that there was a fixable leak, but also that the trans was in very good shape for the mileage. He repaired the leak and did a full trans service for a very reasonable price. Almost any other trans place would have insisted that I replace the trans. I appreciate Tim for being one of the few repair shops who does what is best for the customer. Thank you again, Tim

I recently had to replace both my headlights on my 2002 Ford Mustang…read more After I was done, I noticed that they weren't focused in the proper direction so one day at work I decided to take the car to Total upgrade (across the street from my place of employment, O'Reilly Auto Parts). Chris said he would do it for me and he would drop the car off in the O'Reilly parking lot after he was done (which is exactly what he did). I walked over to him and asked him how much I owed & he said nothing! NADA, Zilch! Wow, he did the work (headlight alignment) for free!

Worst experience I've had in my entire life. We found this mechanic, based off good reviews and one…read moreof the lower prices we were quoted we thought it was a slam dunk. Came in for a new transmission, broken AC and a leaking tire. Was told it would be a week, which sounds good as that was every time line we were told from other places we called. A week goes by and the parts still weren't in, again I mean that's just shipping and it happens, can't really blame the shop. After a week and a half they install the new transmission, but said there was something wrong so they kept working on it. Another week goes by and they say they need to order ANOTHER trans. At this point we are very frustrated as we needed this vehicle back 3 weeks ago. But I mean who knows what is really going on so we just hang tight. Finally, a MONTH later, we get a text that the trans was replaced and good to go but they didn't have time to fully fix the ac. Didn't have time? You had it for a month and decided until the last day to look at the AC. They replaced the blower motor but said they would have to take the whole thing out and didn't have time for it, so it was ultimately a temporary fix for a full charge. After asking for a price break down he gave us $150 off. Woopie after a $7,500 ordeal that didn't feel sufficient. They then charged our card for the second half of our bill after we explicitly said "we do not authorize this charge" and we also don't remember saying they could save the card on file..... if that wasn't all enough to make us never come back we then find out the tire was never fixed after it went flat on the road a few days later. To which the guy says "looks like I forgot" !!! Now the AC stopped working because again it was never actually fixed in the first place. Truly unacceptable from start to finish. They clearly do not care about doing a good job and just want your money. He asked us multiple times to pay the remaining balance before we even picked up the vehicle or had any work done. Avoid at all costs.

Hang up the phone when I ask for the price if it's fix price. That's really unprofessional…read morebusiness. I change my mind for sure not gonna use his services. Bad personality, good things he show his bad attitude before I bring my car there. Definitely I'm not recommending this mechanic to anyone.

Excellent service, near-miraculous in replacing the input manifold gasket in my 1993 Aerostar!…read more Quite expensive, but they are the best I've found.

Honest and you won't go broke every time you walk through the door. They do not invent problems to…read morefix.

After calling several Mechanic shops, I found this shop to do a transmission fluid change and they…read morewere actually able to do it the same day which was a deal breaker for me. When I called the customer service was great. I spoke with Lance S. He was super thorough and communicated well. Will definitely be coming back.!