I recently had to replace both my headlights on my 2002 Ford Mustang. After I was done, I noticed that they weren't focused in the proper direction so one day at work I decided to take the car to Total upgrade (across the street from my place of employment, O'Reilly Auto Parts). Chris said he would do it for me and he would drop the car off in the O'Reilly parking lot after he was done (which is exactly what he did). I walked over to him and asked him how much I owed & he said nothing! NADA, Zilch! Wow, he did the work (headlight alignment) for free! read more

Worst experience I've had in my entire life. We found this mechanic, based off good reviews and one of the lower prices we were quoted we thought it was a slam dunk. Came in for a new transmission, broken AC and a leaking tire. Was told it would be a week, which sounds good as that was every time line we were told from other places we called. A week goes by and the parts still weren't in, again I mean that's just shipping and it happens, can't really blame the shop. After a week and a half they install the new transmission, but said there was something wrong so they kept working on it. Another week goes by and they say they need to order ANOTHER trans. At this point we are very frustrated as we needed this vehicle back 3 weeks ago. But I mean who knows what is really going on so we just hang tight. Finally, a MONTH later, we get a text that the trans was replaced and good to go but they didn't have time to fully fix the ac. Didn't have time? You had it for a month and decided until the last day to look at the AC. They replaced the blower motor but said they would have to take the whole thing out and didn't have time for it, so it was ultimately a temporary fix for a full charge. After asking for a price break down he gave us $150 off. Woopie after a $7,500 ordeal that didn't feel sufficient. They then charged our card for the second half of our bill after we explicitly said "we do not authorize this charge" and we also don't remember saying they could save the card on file..... if that wasn't all enough to make us never come back we then find out the tire was never fixed after it went flat on the road a few days later. To which the guy says "looks like I forgot" !!! Now the AC stopped working because again it was never actually fixed in the first place. Truly unacceptable from start to finish. They clearly do not care about doing a good job and just want your money. He asked us multiple times to pay the remaining balance before we even picked up the vehicle or had any work done. Avoid at all costs. read more

Out of 7 places I messaged concerning getting my car serviced, they where the only ones who responded (within 15 minutes even). That tells me they actually care about getting customers and treating them with respect. Other companies should take notice. Highly recommended. read more

They got me in quickly and did exactly what I asked. Quoted price was the same as the actual cost so no surprises.

This place is a Christmas miracle! The starter on my Tundra went out the week of Christmas and of course my normal mechanic was closed. I scrambled to find someone who was open and ran across Total Upgrade. I called while waiting for a tow and was surprised they could squeeze me in. I was impressed with great customer service, a transparent and timely cost estimate, and a new starter installed the same day (no small feat for a 2010 tundra due to its location)! Good mechanics are hard to find, especially on short notice. I will definitely be coming back. read more

I thought my transmission went out but it turned out it was only the linkage. Total Upgrade contacted the Ford dealership and found out it was a recall! They didn't even charge me for looking at my vehicle! Totally honest business, I'll be bringing my other vehicles here!! read more

These guys changed out both catilac converters, water pump, etc. Pump is leaking water, sout is leaking out the gaskets. I took it back, they set back codes and said it's done. Guy said he works on Ferraris, yet, can't use a Torque wrench? Not a satisfied customer read more

The team at Total Upgrade Automotive are absolutely amazing! Any time that I need to make an appointment, it is a very easy and smooth process, not to mention how quickly the services are completed. They are very knowledgable and are able to answer any and all questions. There was a time where I was looking to get my windows tinted (a service that they don't provide unfortunately) but I gave them a call to ask if they could recommend a place. They gave me a call back within 5 minutes with a recommendation. I highly recommend this team and will be back for any future services needed for my car! read more

I brought my Nissan truck in and it needed a ton of work! They ended up putting in a new rebuilt plus a new clutch, a new a/c unit, Also a new starter! These guys do it all and for an incredibly affordable price. Dylan is a champion! Thank you TUA! read more

Go here for whatever you need and you'll be treated with friendly, honest service and fair pricing. Got a great deal on an oil change today, and as a bonus perk, I got to meet Gracie - the best shop dog ever! read more

I heard about them through a cousin who got her car serviced here. I thought I'd check it out since I needed an oil change and I work around the area. I stopped by and was shocked by how fast and friendly they were! Their price is also very reasonable. The service there is exceptional! Everyone is very friendly and service is a lot faster than taking your car to the dealership. The owner Dillon and his team are very knowledgable about cars and will give you an honest opinion. They do a very thorough job at checking my car and making sure it is good and safe for the road. Did I mention they have dogs? Where can you find a mechanic that's friendly and have pets at the shop? NO WHERE! The next time you need your car serviced, bring it here and I promise you will not be disappointed with the service or the pricing!! read more

My daughter got a "new" starter from these guys. About a week and a half later her car gave out and stopped working. It's still parked at her work. We have had 2 mechanics come look at it who say it's the starter. When we explain that it's a new starter they tell us it's not. Also when they put in the new starter they also put in a new battery when it didn't need it nor did they ask. It DIDNT need a new battery. They tried to make us pay for it and I wasn't going to pay for the new battery because it was done without permission so they took it off. I would like this to be rectified. And for my child's car to work again. She is on chemo and doesn't need the added stress. read more

Looking for reliable, honest, fairly priced auto repair? Look no further. This is hands down the best shop our there I've brought my 212k mile car here for a number of different repairs over the last few months, and they're keeping it running in tip top shape! read more

Ryan has worked on my car for roughly 4 years now, and let me just say there has been A LOT OF WORK. Recently brought my vehicle to Transmissions Unlimited for a few basic things and like always my vehicle was repaired flawlessly. The 3 most important things when having your vehicle repaired are quality of work, honesty/transparency of issues or repaired needed, and fair pricing. All of which you will receive from this shop and these people. You are treated with respect, understanding, and you are given honest answers. One thing that stands out most for me is their ability to prioritize your repairs for you so you have a clear understanding of urgency and pricing. I've never felt overwhelmed or helpless. I'd recommend this shop to my family and friends. Not only for the amount of time the repairs take but for the quality of work and my trust in the technicians. Beyond grateful for Ryan and his team and will continue to have my vehicles serviced here. read more

Theses guys are the best!!! No up sale, no BSing, and give it to you straight. I have brought all my cars and truck here and I've always been met with great service and friendly staff. read more

Best shop in town! Dylan handled an issue with my camaro and actually came out to me! Appreciate all the work!

The gentlemen working at Trans Unlimited are awesome! I walked in without an appointment explaining my situation and was given great customer service. They took the time to examine my vehicle and suggested repairs appropriately. I even got to meet the shop dog, Tank! A huge selling point as an animal lover. After my initial repair, my car broke down. It was an issue that didnt obviously appear in the initial inspection. Not only did Dillon personally respond to my issues, he corrected the problems at a reasonable price. I was very impressed by the customer service and quick response to my calls. In particular one associate (you have red hair and a new puppy, Blake) was very honest and forthcoming as well as personable in our dealings. When I wasn't able to speak with Dillon I felt I was left in good hands with this guy (I apologize for not getting your name!). Get your car repaired here! They know what they're doing and genuinely love what they do. Thanks guys for keeping me on the road! read more

I have an 05 Audi Allroad that I've owned for a few years. Just as I was rolling home after a 200 mile road trip my car started slipping really bad. I was worried I wouldn't make it to the shop. I was really concerned about the probability of having to replace my transmission so I called Transmissions Unlimited first thing the following morning. Dillon got me right in. Within a couple of hours he called me and gave me an update and my car was ready by the end of the day as promised. As a woman I'm always concerned that I'm going to be taken advantage of when it comes to car repairs. I was excited to hear that my transmission just needed a good service and it looked like it had never been done before. It could have easily gone the other way but Dillon was honest and only fixed what needed to be done. I will continue to take my business to Transmissions Unlimited. read more

My car was having difficulties and throwing a code. DIllan tried literally EVERYTHING before finally giving in and informing me compassionately...you need a new transmission. He has stood behind all the work he has done on my van and truck. His work is solid. read more

Had my check engine light come on over the weekend and couldn't get to my regular mechanic. These guys were open on the weekend, which is a rarity and very fortunate. They diagnosed my problem quickly and clearly described what my options were. Would recommend! Plus, they have an adorable golden retriever shop dog named Tank. read more

Our local community LOVES & TRUSTS Transmissions Unlimited for their thorough, timely and trusted service. Having experienced this first-hand, I can vouch for it myself now. I called them after I was stranded with a car that wouldn't start. Dillon, their owner, and team leader walked me through the steps to start my car, and how to keep it going till I reached their workshop in Hillsboro. Once I got there, I knew I was in great hands. The team is professional and exceptionally well-trained. Within a half hour, they knew what the problem was, and even explained it to me in layman's terms so I was at ease with next steps. I was given the option to wait or leave my car in their safe and clean lot while I went back home. Dillon even offered to drop me off! My car was ready that evening, and I know that I will ALWAYS refer Transmissions Unlimited and their friendly and well-trained team. Thanks, Transmissions Unlimited, Dillon and the awesome team! read more

Helped me with a flat-tire outside their business and didn't charge me a dime. Went back when my car needed some transmission maintenance and brake repair. They gave an honest assessment, charged a fair price, and quickly repaired my car. I'll be going to them for any future auto-work. read more

Not only were they able to start working on my car the same day I called them, but I got the car back the same day too. When I came to pick up the car, they had also done a thorough inspection and informed me of several issues with the car that were not immediate causes for concern but should be addressed in the future (and they gave me estimates for all the parts and labor to do those fixes, too). I was worried that the repairs for my car would cost me an arm and a leg, since the last time I took my car into a shop, I was charged $200 just for a check engine code diagnostic (something you can do yourself) and a hefty estimate that of course recommended all the most expensive OEM parts. I was pleasantly surprised that my bill was much more reasonable and that I got my car back so quickly. I will definitely take my car back here next time I need work done! read more

This place is fantastic. I've been there a few times. I had them put in a new transmission and some other work as well. Their customer service is awesome, easy to get an appt, they always keep you posted I'm what's going on, explain things to you clearly, and the pricing is good. Highly recommend! read more

I'll start this review by saying, I originally found this place from my wife, who was recommended it by a coworker. My wife had her brakes changed and had good things to say, though she noted they originally quoted her 2 different prices -- one on the phone, and another when she came in. When she pointed this out to them, they gave her the lowest of the 2 quotes. Her impression was that they were good guys, who just like to work on cars -- so when my camry needed attention, it seemed like a no brainer to take it here. Now we know better. I don't typically write reviews, or read or rely on them when making consumer choices, but I had such a bad experience at this place, I have to share. Hopefully this helps others avoid getting RIPPED OFF like I did. Here's the story: Brought in my vehicle for an oil change, and to fix an oil leak. Got it back the next day, great! I asked if they noticed if any other repairs were needed, and he said not at all. I felt great -- a working car, for cheaper than finally a mechanic I could trust!! However, I noticed later that night, the oil continued to leak, AND, driving it home, I noticed it drove super strange, like it never had before. I was not able to take it in the next day, but when I did, they give me a quote to fix the leak -- even though that is why I brought it in to them in the first place!!! When i point this out to them, they just say oil leaks can come from anywhere, and, basically, tough luck. Not to mention all the other things they said the car needed -- new spark plugs, new belts, yadda yadda yadda, How's that happen?! When I get the car back originally, they say everythings fine, nothing further needed. then when I take it back to point out to them the work they did DIDN't work, they shrug their shoulders -- and try to take you for a ride by billing you for more work. I hate to say it, but I suspect foul play. I really do. I'd avoid this place like the plague. You'll go in for an oil leak and come out needing a new transmission, engine, who knows what. If you are looking for an HONEST mechanic who has their stuff together, MOVE ON, this is not the droid you're looking for. UGH read more

Had some work done on my RV here about a year ago, told Joe at the time I picked it up that it had a leak and he told me to go to Napa for power steering "stop leak". So it sat in storage for a year and when I start using it, power steering isn't working. Take it back to this place and am told, "it has some leaks", "you should just get rid of it" because they didn't have time to work on it ("could be days, months, years" is the quote. Took it to someone that knows what they are doing and they tell me, "someone that put that bright shiny relief valve on it, didn't adjust it right" and it has been aerating and the pump was sucking up air. Paid to have it done right (my next review :)) and lo and behold we have power steering again. No new parts necessary, just had to pay the same labor all over again.... Bottom line - If this was the last place to work on my RV I would just park it! They do not back up their work. Unfortunately you don't get what you pay for here. read more

I have brought two cars here and have had a great experience with everything. I'm very pleased with all of my brake work and various things fixed on my cars. Anyone is a fool if they don't bring their car here for maintenance. Don't go to a dealership! "Chevrolet Cobalt SS & Chevrolet Cruze LT RS" read more

Do not take your car here. I went in to have my transmission repaired before a road trip because it was starting to slip, they replaced one part which cost me $400 and didn't help then told me I needed a new transmission which cost me $3500 and still slips. I've had it back in the shop four additional times since it was replaced and it continues to slip. The last time it was there they kept it for 3 weeks and charged me $400 in labor since only parts are covered by the warranty and they had to pull it to send it to the company that rebuilt it which was a surprise to me because I thought I bought a new transmission not a rebuilt one. My car was exceptionally maintained but now I have a slipping transmission that has never worked correctly and they continue to want to charge me money for something that never worked in the first place. Terrible experience. read more

Had just bought a used car, didn't know too much history so I wanted to change out the transmission oil. Called a whole bunch of places, and Transmission Unlimited had the best prices. $100 for (inspection, draining and replacing transmission fluid and filter).Went to get it done, and they only did a drain and fill. Asked the owner the next day, and he said my vehicle had the screen, and thus the filter didn't need replacing. The employee who helped me said if it's not changeable, then it can be cleaned. Cleaning didn't happen. Just a basic drain and fill. I paid full price for the service even though I feel full service wasn't done. I wish I went elsewhere for a few bucks more. Lesson learned. I also inquired about a transmission flush as stated on the website was a service they offer(which they don't), Joe did give good advice that flushes can sometimes hurt the transmission more than helping it, especially on higher mileage vehicles(165K) so I appreciated that. My trans seems to run fine but I've only driven it 10 miles or so.(not my daily driver). Employee used an all import use transmission oil. That was my bad, I should've asked exactly what it was to be sure as mitsubishi's are supposedly known to have sensitive trans. I will say, both the employee, and the owner Joe seemed very nice, and Joe was pretty quick to responding to most of my questions I had. Bottom line: Nice owner and employees, anyone going in may want to double check exactly what services will be done as Joe says the website needs to be updated. Could very well be a good shop based on some good reviews but for me,it was just ok. read more

They are very nice and did a nice job replacing my water pump at a good price and in a timely Manner. I gave it 2 stars because they do work for luxury sport auto and they supposedly fixed the front end this on the car. I had them recheck the front wheel hub that "had been checked" two weeks after buying this car because I still heard a grumbling noise and they said it was fine, even though you could hear it plain as day. I went months driving this car, hearing the noise and finally had enough. I took it to a friend's GM specific (Raleigh hills auto) mechanic and he immediately knew the front wheels hub was bad. It cost me around $600. I think Trans. Unlimited found it, told Luxury Sport Auto and they chose to keep it a secret because I already purchased the auto and they had no obligation. read more

I have been coming here for a few years now and these guys are awesome! Joe and Dillon are super nice and helpful. It is easy to get an appointment, they always explain things to me, and they are quick! Recently I brought in my car because it was making 'strange noises'. They took a look and fixed only what needed to be fixed, and then gave me estimates on things that should probably get fixed in the future (but we're not immediate). I always have a positive experience here and will keep coming back! Thank you! read more

Whenever I have trouble with my car, I know I can trust the staff at Transmissions Unlimited to take of the issue quickly and hassle-free. I would recommend this shop to anyone who appreciates quality service at a good price! 5 stars! read more

Great service, solid prices.Those are the only qualities I look for in an auto shop. In addition to Joe's crew bringing a professional way of business, their work on my drivetrain has held up far beyond what I expected with my 18-year old Nissan pickup truck.Thanks Joe! read more

I've known Dillon, their manager, for about three years now and out of all the places I've taken my car to, they're always there if I need them. Whether it be a phone call or if I stop by, they're able to take a look at my vehicle whether the problem is small or large. Don't let the name confuse you, these guys have helped me with my tires, and even though I purchased a new vehicle and had wiper issues, they did what they could to help me, and when they knew a module needed to be reset, they sent me to the dealer without charging me to take a quick look at it where most shops would. I appreciate the work that they've done and the help and knowledge they've provided and look forward to bringing my car in for maintenance in the future. read more

My whole family and I have been taking our cars to Joe at Transmissions Unlimited for years now. Always great service and have never been disappointed. What prompted me to finally give this great review? Recently, my car wouldn't start and I had to get it towed to their shop. They stopped what they were doing to get me back on the road. They found a quick fix, took care of it, and I had my car back that same day! Not to mention- I practically had to force them to accept a payment. read more

We found Transmissions unlimited after having a costly and disappointing experience at another transmission shop. Dillon and his crew to be professional , knowledgeable , and honest. We highly recommend Transmissions Unlimited. read more

I just had my transmission replaced by Joe and his crew - they were professional, timely, and reasonably priced. I read the negative reviews on this site prior to having them do the work but Joe was highly recommended to me so I decided to trust them - I was not disappointed. I highly recommended these guys - I have finally found a auto mechanic I can trust!! read more

The guys at this shop were great. They found the part I needed, shuttled me back and forth while they took care of everything, and when asked found a few things that made my car run far better.They even took it to get washed! Great guys, quick service and very reasonably priced. read more

Transmissions Unlimited displays unethical business practices and takes full advantage of paying customers who lack in general mechanical knowledge. All services were rendered without a having a signed contract in place and when asked to produce the original invoice from the week prior, failed to do so. This shop is very disorganized. During the service, a part was broken (not apart of the original scope) from using the wrong tools to remove it and too much force from an impact drill. The company admitted fault on their behalf but proceeded to make the customer pay for the additional parts (with a 40% mark up) and labor to complete the job (again not in the original scope.) Upon picking the vehicle up and requesting to look under the hood before proceeding with payment, the owner threatened to withhold keys (...without a signed contract) and stated that the work was guaranteed for one year so we don't need to inspect it at this time. Yet the invoice stated a guarantee for two years, very inconsistent. After a drawn out, heavy conversation of "why it is wrong to make the customer eat the costs of their mistakes", and that our next step is to pursue legal matters, they finally agreed to absorb the cost and let me pay for the original scope. Two of the employees are young and appear inexperienced, while the owner might have experience, ultimately displays bad work ethics. Save yourself the hassle. read more

Not sure where to even start with my POSITIVE review of this shop! I had an EGR valve replaced by them a few months back, and not only was the price very reasonable but the repair was done timely and the employees and owner are beyond nice. And no funny business of telling you that you have 10 other problems while you are there.... My thermostat is now out on my car and since I live on the east side of Portland I was not really wanting to drive out to the west side on my day off to get the repair done. After calling 8 different places this morning for an estimate, and being treated like complete crap and like a complete moron by every single person i talked to (aside from the guy at Meineke on SE 82nd, so kudos to him too), I decided that going over to the west side was well worth the drive! I'm not sure if most mechanics come across as abrubt and rude to everyone on the phone, but it is hard to not wonder if being a female is what causes them to talk to you like you are half retarded. I was raised in a garage working on Mopars with a car fanatic father, so I'm not completely brain dead in the car department. So being treated like you are completely STUPID, gets a little insulting after a couple phone conversations! This is NOT the case with these guys. AT ALL! Not the owner, or anyone else that answers the phone in the shop. I was pretty blown away after all the phone calls i made this morning as to how rude people on the phone can be. Maybe they are rude to everyone, but if you like being treated like a human being with an IQ of more than 50, call these guys! What a breath of fresh air! They take the time to ask what is going on and then talk to you about the problem PROFESSIONALLY! I will not take my car anywhere else from here on out. Even if taking it in on a day off is a little inconvenient from where i live, it is well worth it!!!!! read more