That was so simple! After our 15-year-old water heater gave up the ghost, they were quick to offer a same-day visit and some basic troubleshooting. I chose to have them come out the next day, and they showed up right on time. The job was done in a few hours, and the price felt right. I'm not a water heater expert, but the installation looks fantastic and is better than ever. I'm thrilled to have hot water back and would definitely recommend them to anyone. read more

Called several plumbing companies and found out they don't service Bradford White water heater. After checking the company website, it directed me to Reliable. I checked the Yelp reviews and showed good reviews. I called and spoke to Nadjib and he showed up in front of our doorsteps in a few hours. I thought there's something wrong with my pilot light but he said that it's the gas controller that's had my water heater not working. He got this part available in his truck and installed them within 30 mins. My only regret is that the warranty for this heater is only 6 years and it already expired. I've to pay the part full price plus labor. Since I don't have any comparison for this replacement and labor, I trusted him that he gave me a fair price for both labor and parts. If your water heater needs repair, check the manufacturer's website first as not all plumbing repair companies can service the brand you have. Check also if it has a warranty by submitting the serial number. If you want quick service for your Bradford White water heater, call Reliable water service read more

Reliable Water Heaters - Defective gas controller - Water Heater Installation/Repair Near Me - Antioch, California

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We had a water heater tank leak on the weekend evening and called the Home Warranty Rep to schedule a repair service. As soon as I had the Order Number assigned to me, I called the Reliable Water Heaters and spoke with Nadjib about what to do to stop the leak. He explained in detail how to stop that leak until he showed up for a 10-11 appointment the following day. He was excellent and fully experienced with what to do. I asked him what I wanted to learn about the repair and replacement. He did the work and replaced the new water heater tank for us! Great job, and nicely done. We got our warm water back in 2 hours! read more

Reliable Water Heaters - Our new replacement water heater tank! - Water Heater Installation/Repair Near Me - Antioch, California

More than a year ago, I asked a technician for estimates of replacing my leaking water heater. I wanted an electric tankless heater for the house. But he is trying to convince me a gas tankless heater. After I tell him what I really need is electrical, he started laughing it, Then he suggested I can do it myself. Apparently, he has no knowledge of how to install electric tankless for the household. Taking his suggestion, I tried to learn it DIY. After one year (my old water heater didn't fail, fortunately) and hundreds of dollars later, I realized that it really needs a professional to do it. Now I enjoy the tankless heater for shower, with a bad taste of so called advice from Reliable Water Heater. You should have just told me you don't know electric tankless, I would have found someone else who does! Mel Y. read more

Excellent job done by owner Nadjib! Our 31 years old water heater was on its last leg. We called Friday afternoon to put in a ticket with our home warranty company and got assigned to Reliable Water Heaters. Nadjib called us to schedule the appointment in less than 2 hours even though we are already going into the weekend (I definitely was not expecting quick service knowing weekend was approaching). Appointments were full for the weekend so he had us scheduled first thing on Monday. Nadjib did a quick assessment upon arrival, called our home warranty company immediately and did the full replacements all within a few hours. We did had to pay out of pocket for a modification which was no covered on our policy. We also asked for an upgrade to a bigger tank where we pay the difference. His pricing was very reasonable for the work and upgrade. Nadjib was professional, courteous the entire time. He also did a great job cleaning up afterwards (this is a plus as many companies do not clean up after themselves). Highly recommend if you need reliable quick service! Thank you Nadjib! read more

3-14-22 Our water heater was leaking so we called our home warranty company. They immediately assigned Reliable Water Heaters to check our water heater. Nadjib called me within 30 minutes of me reporting the issue and he came out the same day. The water heater needed replacement. It required a special sized water heater so he ordered the water heater and returned in two days to install it. Took about two hours to remove the old one and install the new one. Very efficient...he really knew what he was doing. Will use Reliable Water Heaters in the future for my rental water heater needs. Highly recommend. read more

Had water heater emergency on a Sunday night. Nadjib not only took the call but told me what to do to. He came the next morning to fix the problem. He is truly reliable and I really appreciate his work ethic and follow through. Would not hesitate to highly recommend him and his business. Thanks for all your explanations and help Nadjib. read more

Nadjib is awesome and was able to come out the same day to take a look at our water heater. He confirmed that our water heater itself was fine. He was also able to bring our water heater up to code during the same visit. He was very knowledgeable and did a great job. Thank you! read more

Our water heater burner stopped working, we had the part from the manufacturer, and need it installed asap. On a Saturday..We called several places before calling this company and speaking with Nadjib, gave me a great quote , and was able to come the same day within the window he gave me.once he arrived he was professional, honest and fixed the water heater. I wish i could give him 10 stars He is our go to guy from now on.. RELIABLE WATER HEATERS... read more

My 75 Gallon Bradford White Water Heater wasn't working. Nadjib, the owner, diagnosed the problem and purchased 2 different parts to replace. He showed up, installed, safety checked for gas leaks was in and out in literally 15-20 minutes. He was extremely polite, knowledgeable, and professional. They specialize in water heaters and it really shows. A+++ My homeowner's insurance company assigned me a different company, but they were not amiable to speak with. I got reassigned Reliable Water Heaters, and I am so grateful for this! Thanks again! read more

They set a same day appointment and he called to say he could come even earlier. He showed up with a mask (covid) and answered all my questions. He explained everything that he would be doing, and broke down the price without me even asking. The water heater works great and he sent the receipt via email. Very professional and pride in his work. I would highly recommend this business! read more

We had a Noritz water heater with an error 14; thermo fuse replacement was required. After further investigation with numerous plumbers, we decided to go with Nadjib. He is thorough, transparent, responsive, on-time, on-budget and professional. I highly recommend him. read more

Nadjib is very good . He explained to me in detail of which part of the water heater should be repaired Reasonable price ! Paul read more

recommended! my problem was a dying-nearly-dead water heater which was quickly and professionally solved in short order. such problems tend to give little warning and to need more and more immediate attention, so responsiveness matters; r.w.h. was repeatedly reviewed as being very responsive, so i called. here we (my hot water and i) are a few days later and i concur completely: r.w.h.=responsive, professional, competent, and respectful, plus a good price for the whole deal. you should call too. [disclaimer: i am a thoroughly satisfied customer and they don't pay me...i just paid them.] read more

GREAT EXPERIENCE... if I could give Nadjib more than 5 stars I would!! He was professional, timely, answered all my questions, down to reviewing the condition of my water heater/pilot etc. Most importantly I now have a 'reliable' water heater!! I would hire Nadjib and Reliable Water Heater's again in a heartbeat!!!!! read more

Highly recommended! Positive experience! Our water heater needed changing as our warm water had some issues around the house. Nadjib was available in the shortest time and fixed our issue completely. His crew and him were great and respectful. They understood our problem well and addressed it according to our needs. They were very diligent and were patient in the process. Super honest and and punctual, and also gave us a better rate than others. We really appreciated their service and would turn to them from now on!: read more

I had a bad experience with another plumber who was going to replace my water heater and needed to find an alternative. These guys were great. Diagnosed the problem, had the water heater I needed in their truck, and replaced it the same day. Much appreciated! read more

Our water heater went out on a weekend and called Reliable to come take a look. He was here on a weekend and at the time he said he would -true to their service Reliable! Came in looked at it and within minutes confirmed the issue and also confirmed that the water heater was under warranty and we would need to order a part from the manufacturer. He did so on our behalf and we were up and running within no time. Thank you Reliable!! read more

Nadjib is amazing! I called him at 3 with an emergency replacement and install and we are up and running at 6 ! He is so professional and I appreciate the time he takes to explain everything and make sure you understand completely what he's going to do and when he's all done the area is clean very happy with the service and the quick response as well as the competitive price. I would recommend him to anyone that needs repair or replacement, Nadjib is the read more

Reliable Water Heaters - Water Heater Installation/Repair Near Me - Antioch, California

Najib was very helpful after my landlord installed a new water heater and the heater made popping noises after he left and I wasn't sure what the noise meant. Najib reassured me and told me that is was a normal noise. Thanks for your help Susan in SF read more

Thanks for coming same day so we have hot water again ! Friendly and reliable read more

Great service! They were right on time on the appointment window. Also, they came prepared with the right equipment and were able to perform the job on the same day. read more

My home warranty sent Reliable Water after almost a week with no hot water. They were the second company to come out, not only did he take my information about my water heater and issue before coming out he actually came and attempted to fix the problem (the other company left me stranded without even trying to fix the issue). He followed up with me after the work was done to make sure my hot water was working. When we told him it was only getting room temp he came out the following morning to ensure it would get working and it did ! Such a great customer service and actually seem to care about the customers. Efficient and actually knows what they're doing ! Thanks again for all the help!!! read more

We had a booming sound coming from our water heaters and called Reliable. Nadjib answered the call and came out the same day. He quickly identified the problem, burner, and replaced it right away. I appreciate the quick response and the manner in which the problem was fixed. Thanks Nadjib for a job well done! read more

I called this morning with a link in my water heater pipe, and Realiable Water Heaters responded within a few minutes and then came right over to fix the problem. Great service and quick. I highly recommend them. read more

Reliable Water Heaters company is efficient, professional and affordable. They know their business and will get the job done right. Thanks for your great work. read more

Great Service, as they arrived in less than 4 hours on a Sunday and replaced our Bradford Water Heater. Performed a Great and very efficient service for me... read more

When we woke up to nothing but cold water, I looked for service companies on the water heater's web site (Bradford White). Reliable was top listed, so I gave them a call. Nadjib answered the phone, agreed to try to fit me into his day, and showed up exactly as promised. He brought all the right parts, and did the repair in a speedy and professional manner. Clearly he knows his way around water heaters! The price was fair, and I would certainly recommend him, and hire him again if we ever need another repair. read more

Super fast and accurate service. I called on a Wednesday and had a new water heater on Thursday. The owner was extremely knowledgeable, and happy to explain all the details to help me make the right choice.i it's been a couple weeks and the water heater has been working perfectly. read more

The service was horrible. I would not recommend him. His work is sloppy and his lack of communication is horrible. He does not stick to what he says he going to do. Their only one guy there and he is the owner. read more

Nadjib is experienced and knowledgeable. Fixed my water heater quickly and took care of the warranty issue with the heater company promptly and efficiently. High recommend this company. read more

The company definitely lives up to its name. Nadjib came in within 15 minutes and reassured us that he will get our water heater fixed. After installing and replacing the gas control valve, our water heater showed signs of function again; however, he also realized that there was a deeper underlying issue: we also had low gas pressure in our pipes. He went out of his way to verify this and advised us to contact PG&E. A true lifesaver and very Reliable indeed! read more

I can't say enough good things about Najib and his company. A pure pleasure and delight during an In opportune event. First class from start to finish. As Najib says, " piece of cake". read more

The pilot in the water heater kept going out. Najib came on time, diagnosed quickly and he was done within a half an hour. He had parts on him which was impressive and he replaced the pilot. He was efficient and easy to work wtih. We would definitely work with him again! read more

Very happy with the water heater replacement service provided by Nadjib. Had masks and gloves on all the time, showed up on time both for the quote as well as the service. Gave a detailed estimate with all things that needed doing. Overall a great job. read more

Less than a year after buying a house, the water heater broke and started leaking all over our garage. Reliable Water Heaters came to the house as soon as possible and efficiently helped solve the problem and replace our water heater. They were personable and professional, and they helped us in a pinch. Would definitely recommend. read more

Our experience with Nadjib and Reliable Water Heaters came after our water heater failed in the midst of a prolonged winter cold spell. Several other providers had left us hanging without hot water in a prolonged and stressful experience that got worse when they failed to come through as promised after assuring us they would show up to install a new tankless water heater. Some simply didn't follow up on the estimates they had offered, some didn't show up for scheduled appointments, several simply vanished and didn't show or answer phone calls or respond to messages. It was an extremely frustrating and upsetting experience that reversed my opinions of others that I hoped and expected would help solve our problem but ended up extending it. When I called Reliable Water Heaters, Nadjib responded very quickly. He showed up and provided a very reasonable estimate and was very fast in scheduling an installation. His fast response and good work in getting a new tankless water heater installed, and especially his completing the work quickly, was a refreshing contrast to our experience with others. Nadjib provided good work at a good price and delivered a new tankless water heater that he installed quickly and we have been very happy with since. The sharp contrast with our previous experiences with others underscored our appreciation of the service and responsiveness Nadjib provided. He really came through and offered us a better water heater solution at a better price than the other companies -- and he delivered it. As another reviewer mentioned, Reliable Water Heaters company really lived up to its name. read more

Nadjib the owner came out to fix my water heater the same day. He was on time, and very professional. He was very comprehensive in assessing the situation and was very patient in explaining the solution. Before confirming with him I had called around for pricing and he was the most reasonable and I'm glad I went with him. read more

He really knows the work, the complete system as well as little details. He explains clearly what the problem is, how to correct it and the associated cost. He comes in with mask. He cleans up after the work. He is courteous and with professionalism. The work is excellent and can be trusted. read more

Rarely in any geography, and in any industry, have we been able to find professionally competent, honest, ethical, friendly, and indeed "reliable" service providers. Nadjib is absolutely such a person and leads such a company. Beyond the fact that the actual invoice on completion was in the range of the verbal quote, Nadjib came a few minutes before our scheduled time (twice), was clean, efficient, yet explained every step in advance, and also while he was working. Fantastic human being and exceptional professional. We highly recommend Nadjib. read more