This real estate company is great. Small town attention to detail, big town professionalism. I have dealt with Reliance Real Estate agents and staff since it was Bradfield Properties. I have been on both ends - the rental portion (as a tenant) and now as a home owner. When I rented from them, my property manager was awesome. I know they work for the owners of the rental homes but in my case my property manager was always thoughtful and compassionate. As a single mom with 3 kids in 2012, I needed a little extra mercy a couple of times allotted to me and it always was thanks to the particular owner of the home we lived in and through the help of my pm. I don't know how they do things in other PM companies but at least my PM tried to help me when I needed it. I will always be grateful. Now the best part...As a home-owner, I have had the best experience with my real estate agent Laurie Hawkins. She found us a home that met our needs that we have been able to call our very own. Talk about compassion! I/we just love Laurie! read more

We have rented through Reliance Residential Realty (RRR) for over 6 years now. We take excellent care of our properties and tend to do any minor fixes on our own when needed. RRR has always been responsive and attentive in communications with us in regards to leasing, repairs and concerns. We have really enjoyed living where we are. We actually choose to rent as we lead a life of ministry. They always give us a stellar year review when our lease is renewed. We have never had any issues with the management office or policies. They are always polite and responsive in ensuring our family is well taken care of. They do good business and ensure their tenants and homeowners needs are met, which is extremely important to a renter! I say this to note that we certainly are grateful that our homeowner has always ensured that work was done timely when ever repairs were needed. Thank you... and many compliments to the RRR Maintenance Team and Management! read more

I can't recommend RRR highly enough. When my wife and I were looking for a rental home in the New Braunfels area, we were very concerned about the property managers who would operate it. We chose Reliance based on our in-person interviews with the company personnel. During a recent 40+ day heat wave, the A/C went out. Reliance had a technician come out that very day. Unfortunately, the system was frozen and couldn't be assessed. The next day, another technician came out and charged the system. That worked for a short while, but the entire system needed replacing and ALL the A/C companies were swamped. Reliance delivered two window units to keep the house cool until the system could be replaced a couple of days later. Thanks to Reliance, we now have a totally new system and life is good. Love the house, love the neighborhood, LOVE this company! read more

I used Reliance Residential Realty in both the sell of my house and the purchase of our new home. Our agent helped with both and negotiated a cash closing on the sell of our house and a greatly reduced price on the purchase of our new home. Our closing was extraordinarily smooth, she was always willing to meet us at our house, and put up with our many requests to have access to the home we were buying so we could measure for furniture, look at light fixtures, etc. The entire office was extraordinarily professional and their location in downtown New Braunfels makes it easy to get to from just about anywhere. Plus, I love that they are not only able to help with homes in New Braunfels, but in the surrounding areas as well, including San Antonio, Bulverde, Seguin, San Marcos, etc. Honestly, they are the ONLY real estate firm I recommend! read more

Well we would give them a 10 if we could!!! Even before we moved to San Antonio we were referred to Don Murray for his GREAT REPUTATION! Since we were new to Texas we had no idea what to look for in San Antonio!! Then there was Don who was simply AMAZING in his caring concern for our needs and desires!!! He did so much work before we even moved here and HE KNEW EXACTLY WHAT WE WERE LOOKING FOR!!! He CARES ABOUT PEOPLE!! The amount of time he gave to research since our time was limited WAS SIMPLY FANTASTIC!!!! and YES WE FOUND THE PERFECT HOME!!! Even the escrow company he used was GREAT! So even if Don isn't in your area USE RELIANCE RESIDENTIAL REALTY apparently they have great people! THANK YOU DON!!!! read more

I own rental properties in five states, and I deal with many property management firms in managing my portfolio. A bad PM firm can be devastating to an owner's business. Conversely, a well run and responsive PM firm makes it easy for the owner and can contribute to superior returns. RRR PM is one of the very best. They are thorough, responsive, friendly, and I know that my tenants are receiving excellent care. I know for a fact that my tenants are very happy with the level of service that they are receiving as tenants. RRR is very quick to respond to any tenant need and their follow-through and documentation is outstanding. read more

Initially I used Reliance a year ago to sell my home in San Antonio and was under contract at asking price within a week. Every detail from marketing to negotiations to closing were handled professionally and efficiently. Our family recently transferred back and without hesitation, I employed a Reliance agent to assist us with our purchase. Once again, I was completely impressed with the level of service we received. Two separate experiences, same excellent results! We love our new home but if we ever move again, this is without a doubt, the company we will choose! read more

We bought our home through Reliance Residential Realty in New Braunfels. So much patience and care was given to my family by our realtor Karen that to this day, I still think she's a saint! She took the time to help us find just want we wanted and never pushed us into buying out of our finantial comfort zone. Reliance Residential Realty made the home buying experience - painless! read more

I wouldn't use any other property manager. Reliance has managed my rentals for ten plus years, and I couldn't be more satisfied with their fast and efficient service. RRR personnel is polite and always professional. Our tenants are usually long-term because repairs are made promptly and to their satisfaction. RRR is the best! Tom B. read more

These guys are very good at what they do. They care about their employees which carries over to their customers and their prospects. I've known the managers for a while and they have a lot of knowledge and are great at communicating what they know. In the competitive industry of real estate I would recommend them with confidence! read more

A new posting at 585 Witt Road, Center Point today the agent is Tori Vendola. BUYER BE WARE!!! THE WELL IS DRY!!!!!!!!! DO NOT consider this property until you have commissioned your own Well Expert to test the well. DO NOT depend on the seller or the realtor to reveal this information to you!!! read more

Reliance Residential Realty goes above and beyond traditional real estate services. The staff and realtors are kind, professional, and deeply involved in the local community. It's clear this company values relationships, not just transactions. I highly recommend them. read more

The agents and staff at RRR are always ready and willing to assist me with any questions I have regarding my real estate transaction. The sale of our house was such a smooth process. We are looking forward to continue working with them on our new home purchase! read more

The realtors at this New Braunfels office are so helpful and give back so much of their time to our awesome community. From homeownership to rentals Reliance Residential Realty offers it all and with small-town charm! Highly recommend. read more

I own a small rental property and had tons of questions and needed help - as renting out by myself has been difficult. The property management company was very professional and helped find qualified tenants! read more

Reliance has been my property management company for years and have been easy to work with. They are quick to respond to emails and calls, my tenants needs have been communicated to me quickly. Recommended. read more

This company sucks they will make up stuff just to keep your security deposit they are something else and the office staff are nasty as you can be. DON'T rent from these lies and thieves. read more

We have been so pleased with RRR! They are very attentive to the needs of the renters. They are not overloaded with properties that they can't work with us individually. Very pleased! read more

2.5 years with property management, 1327 Summerwood, great people, no complaints at all. -blair pennington read more