This company is the best! I have had 2 Service calls and a Service to winterize, the staff is…read morefriendly, educates you on any issues (even shows you how to change your filters properly) and very professional. Shout out to Jake, Nolan and Max!

10/17/25: If you value honesty, integrity, and…read moreprofessionalism; DO NOT (I repeat DO NOT) use this company! Both of the technicians who came out to assist with the issue we had with our heating system were GREAT, but because of a silly mistake made by the first tech (he didn't flip the emergency shut off switch back up before he left) the company is attempting to charge us $150 for the second tech to come out and flip the switch. When I emailed the GM, Karl, to politely request that this fee be waived he responded that he wasn't sure what actually happened between the time the tech left on Saturday night (close to 7pm) to when I called again on Wednesday (around 2:30pm) but that everything was working fine. He also claimed that the time between tech visits was 6 days...that math isn't mathing...it was about 3.5 days! I am a new customer to the company and THIS is the first impression that I am receiving. Karl thinks that I should be grateful that a tech came out on Saturday. Don't get me wrong, I'm happy that someone was able to come out and I explained that I was happy to pay the service charge for that visit, but I do not believe that I should be charged for the initial tech's negligence in flipping a switch. I'm a pretty laid back person, but when I'm insulted for not using their techs for an installation and disrespected for voicing a concern and opinion, I will no longer be giving your company any additional business. They have officially lost another customer...within less than a year.

Ken serviced a heating system at a property I am selling. He was asked to diagnose/repair some…read morerust/corrosion noted by the home inspector, and service the system. I have never dealt with such an argumentative, arrogant plumber in my 25 years of selling real estate! The Lender needs a detailed, paid receipt. it took 2 weeks of begging, and he finally provided a paid receipt, but he refused to detail the work. We are a day before the closing, and now we need another plumber to diagnose the corrosion, and provide another paid receipt with details. We need a plumber to warrant their work. If a professional will not provide a detailed receipt for the service, it begs the "why"?

Ken is professional, courteous, and extremely knowledgeable. His reply time was excellent.He did…read morean amazing job. Would highly recommend.

Extremely professional- very informative-kept me apprised of everything I needed to know-punctual…read moreReally nice guy Ray showed up and was just great explaining everything to me and helping me make my heat pump work better for me. Finally, a great experience with a service technician-it's rare these days!!

We had Morris Plumbing install a split AC unit. They were fantastic. From their response on the…read moreinitial phone call to the rep's visit and recommendations, they were extremely responsive. Chris arrived on time (a big plus for me). He gave us excellent advice, a true expert. They coordinated installation at my convenience. Manny and Dan installed the units -again - arrived on-time. They said 7AM - and they were unpacking their equipment by 6:55. Both of them were so nice and friendly. Their work was clean and even suggested wrapping the units since the hardwood floors were going to be refinished the next day. Excellent idea! saved us a lot of headache if all that dust got in the units. Would DEFINITELY CALL THEM AGAIN!!!!

Great company! It has the brightest and hardest working people. They are great problem solvers and…read morecan troubleshoot any problems you might have.

Steve went above and beyond helping me with my issue. He took the time explaining the issue as well…read moreas what caused it and what to look out for in the future. As a first time homeowner this extra time, answering all questions showed me what truly top notch service AMT HVAC provides! I will be using him again for all my HVAC maintenance needs. Thank you!

Although parts for our hot water heater were still under warranty, David's Heating and Cooling…read morequoted us over $900 in labor to get it fixed--a sum that exceeded the cost of replacing the unit altogether. The problem turned out to be a simple pilot light issue, yet their approach made it clear that running up labor charges took priority over taking care of the customer. Communication was poor throughout the process, and when we attempted to call for resolution, the woman who answered the phone hung up on us. As the President of a company that employs a large blue-collar workforce, I understand labor costs--but I also understand honesty, fairness, and professionalism. This company failed on all three fronts. We ultimately called Locher Plumbing, who were professional, communicative, and ethical. They quickly ordered the necessary part, returned for installation, and charged a fraction of what David's Heating and Cooling demanded. Locher proved that doing right by the customer is possible, and they earned our trust and future business. I cannot recommend strongly enough that others avoid David's Heating and Cooling.

David's is the BEST! I used Carters in July of 2024 to clean my oil furnace. I have previously used…read moreDavid's Heating & Cooling located in Merrimac, MA. but Carters pricing is much less expensive. Two nights ago I had the fire department at my home for Carbon Monoxide. Not only did the Carters Technician put the incorrect valve on my furnace but he never vacuumed it out. The incorrect valve and the poor quality of work almost killed my family. We were saved by our carbon monoxide detectors and the fire department. Please take this review seriously. Call David's at 978-346-4216 and spend the $300+ to have your furnace cleaned properly. Your lives are worth it! Pierre hands down is the best technician at David's. He's honest, trustworthy and competent. He fixed all our problems for $500. It was well worth it to have peace of mind entering the heating season.

following up on my previous review where I paid $800+ for a kitchen faucet and sink P trap install…read more I'm convinced they were hoping for another chunk of my money by intentionally ignoring a very bad shutoff hoping I would have them back to replace it. I would never let them past my threshold.

I cannot say enough good things about this company. They have done work in our bathroom, kitchen,…read moreserviced the hot water heater, and maintained our sump pumps. They also just replaced our water and sewer lines. Tina is so friendly and accomodating, and will pull miracles off in emergencies to make sure she can get one of their extremely talented service techs out to you. Both Robbie and James are experts in their field, and so very friendly and helpful. Their work is first class, their prices very fair, and their reliability is beyond belief. I won't do business with anyone but PHD!

Very unprofessional company. Rude sales person. In 40+ years this is only the 2nd bad review I've…read moreever written. I highly recommend not using this company.

Great company and service!…read more Jose R came out today to perform yearly maintenance on our furnace and was extremely professional and knowledgeable. He explained and showed me how important yearly cleaning was for the system. Jose is a wealth of knowledge and went out of his way to explain what he was doing - he is a asset to the company. From the start Taylor was great explaining prices and getting me on the schedule. Its nice to have a great services at a reasonable price - keep up the good work! Thanks!