Aqua Dry did such a great job for us! Juan was great to work with, as were all the other team…read moremembers. We could immediately tell they did quality work based on the tarping and taping they did to block off the water damaged part of the house from the rest of the house. They dried everything out and thankfully got to it before any mold grew. They were great to work with every step of the way. I highly recommend!

I had toilet leak in an upstairs restroom that went all the way down to the middle level of my home…read morewhich was a total nightmare! I spoke with Mike Ruiz from aqua dry, they set up an appointment very quickly to come assess the job, they were able to do all of the work. Mike was very helpful and kept me informed every step of the job. Being a first time homeowner is very stressful especially when something goes wrong, Michael and Juan were both very helpful and transparent with all work being done and cost, they made the entire process go smoothly. They were also very respectful of my home and kept everything clean while doing work. Thank you to the whole aqua dry team, I would recommend them to anyone wanting quality work and great customer service!

The Alpha Restoration team was communicative, quick, and helpful. Special thanks to Jesse and Zeke…read morefor their fast response in identifying and mitigating a mold issue in our basement. They were great!

We had a wonderful experience with Alex and Zeke! They came over, demolished our master bathroom…read moredue to mold and we had the best experience with them! They were so communicative and easy to work with! I highly recommend them for your needs and will use them again if I need to!

We went through our insurance company on a damages and they sent out PuroClean for the estimate…read more The estimate overlooked multiple items that needed repair and they had to go back and forth to readjust which delayed the project. After I had sent the the flooring selection they had attempted (possibly an honest oversight) to install lesser quality flooring in a completely different shade that I had sent them. Had I not caught it, it would have been in stalled. I was given multiple assurances that the project would be finished in time so that our tenant would not be homeless. Needless to say that deadline was not met 4 months after the water damage on a project that was not huge. Communication started great until we started to just be told what we wanted to hear without any follow through. I would not recommend working with this company at all.

Used Puroclean for a job last July. The company came quickly and cleaned up from a sewage flood…read more Unfortunately, they did not move furniture out of the way during the cleaning and left a sewage soaked sofa in the apartment. I carried the sofa out of the apartment a week later and found dried sewage all over the floor beneath it. The company was supposed to come take the couch and it took many days and a not-so-nice conversation with the owner to get the couch removed. I'd never dealt with something like this before and looked to them to help me know what to do...and I learned from my mistakes. Chris blamed his crew and threatened to fire his people in an angry tone on the phone with me - as if it was going to be my fault people would lose their jobs. I went away unhappy that the job was not well done and I was not treated well.

Great experience during a tough situation at my home. Thank you. Would recommend to anyone in need…read moreof restoration services

What I love about this place is the communication. Trent was so good at returning my emails and…read morestaying on top of things. He even came by my house to pick up the key to my office so they can do the work. I called five places and even though this was the last place I called, Trent was so quick that by the time he was done with the work, some of the other places just barely returned my emails/calls. Trent explained everything clearly and it was smooth from beginning to end.

Outstanding service and professionalism. Crew Chief Jose Coronado was great and got us taken care…read moreof fast with a smile. Very knowledgeable and super hard working. Definitely recommend.

John, Alex 1 and Alex 2 did an incredible job getting over to assess water damage the same day and…read morethen remediating over the wknd and on Monday. They were efficient, effective and explained things all along the way. First rate job! And truly nice folks. In return, I taught Alex 1 and Alex 2 how to "crack the crema" in a pot of coffee made in a French Press. It was work, sure, but it was also fun! Kind people who care about getting you up and running again after pesky water damage. Thank you, John, Alex 1 and Alex 2!

We hired Lon L'Heureux, the owner of 911 Restoration, not for a restoration project specifically,…read morebut for a remodel of our main floor and to build a new laundry room on our 2nd story. Before hiring Lon, we hired a designer to develop detailed plans with CAD drawings of what needed to be done, along with a written detailed scope and all measurements. Lon and crew started the work with phase 1: constructing the new laundry room, building custom cubbies in the mudroom and installing cabinets, and a refresh to our main floor bath, which included the installation of tile. The sub-par framing on the new laundry room led to sub-par dry walling and a shotty pocket door installation. The worst part of this new laundry room is that Lon and crew installed the new dryer vent in the wrong location on the wall. Instead of putting it behind the dryer, it was located behind where a new cabinet needed to be installed. This wasn't caught until the drywall was up and textured. Lon's unsatisfactory recommendation was to cut a hole in the new cabinets to route the venting through. We told him that the cabinet was purchased to store things, not to store venting and that he would need to properly move the vent behind the dryer. We told him it needed to be fixed by the time we got back from vacation in five days to which he agreed. When we returned, the vent appeared to be moved, but where the drywall was patched it seemed odd that he could have correctly moved it. at this point, we were losing trust so my husband tore off the drywall to see what he did. Sure enough, instead of redirecting the rigid vent over, he installed the pliable venting (which is only intended to connect the vent to the dryer outside of the drywall) behind the drywall. Not only is this against code, but he had placed pieces of wood in front of it that constricted it, and screws through the wood, which could have punctured the pliable venting. Even though everything he touched was done very poorly, and I have many other examples, this was the final straw. We didn't feel we could trust him any longer. The bad news is that we had recently given him a payment for the next phase of work. He would not reimburse us. It turned out that with the work we paid him for that wasn't completed, and the work which needed to be redone because it was so poorly or dangerously, he owes us $18k. Lon went quiet on us and has not been willing to engage to reach a resolution.

From the owner: 911 Restoration of Boulder is a full-scale water damage cleanup restoration company offering you…read morepeace of mind after a disaster. We provide water damage restoration, sanitization, mold removal, fire & smoke damage, reconstruction and everything in between with 24/7 availability. Take precautionary actions during the coronavirus. Our techs are trained to sanitize and clean your property with disinfection solutions and follow CDC and EPA protocols. Disasters can happen anytime due to pipe bursts, flood damage, roof leaks, storm damage or other water damage-related emergencies. Fortunately, our IICRC-certified techs will rapidly respond within 45 minutes to handle any water related emergency and help minimize damage.

Two workers cleaned all our carpets, including air ducts, dryer duct, and fixed carpet wrinkles in…read morea bedroom. The carpets look great, and we were overdue for this service. There were some stain spots, which are now all gone. I'll be using A1 Red Carpet & Air Duct again for the next cleaning!

From the reviews my bad experience was not the norm. But here it goes…read more My dryer was flashing the restricted air flow error message on the display. On the phone the tech was 100% certain he knew how to resolve the issue. Tech shows up to my house at the scheduled time. He determined that he had to access the roof or my attic. HE DOES NOT HAVE A LADDER on his truck. He agreed to come back a few hours later. He was able to access the attic, but did not have the right tools for the job. He scheduled to come back out 8 am Monday morning. 8.15 Monday, he had not shown up so I text him and ask if he is coming. He claimed that his truck broke down and he will get back with me once it is resolved. As of this post, I still have not heard from him. I was able to call someone else to get the situation resolved. Overall, unprofessional and unprepared.