It's never a good place to get together since it's the last place to sayyour goodbyes forever…read more The staff is helpful and respectful. Plenty of parking available. The address is to the main entrance to the cemetery but the services are located at the corner of Rinaldi and Sepulveda.

I want to start this review with a broken heart , when dealing with a difficult part of life, with…read morea love one's loss, the most hardest difficult situation. However, I personally will never be using San Fernando, Mission Cemetery, or what I'd be recommending them to anybody. There lack empathy. They threw our mother's flowers away. Hundreds and $100s, a beautiful arrangements that our family members sent with lots of love . Our mother was just buried on Saturday to have them removed on Monday morning. What a slap in the face so disrespectful ....we just visited her on Sunday and the flowers still look good, when reaching out to the office and speaking with Lourdes, she stated that the rules state they will be removed in 2 days. She said it's the 3rd initialed page. I told her it hasn't even been 48 hours with her in the ground. She said theres no time so 2 days was considered this morning. Which is ridiculous! I share this, so you all know if you'll be bearing a loss ,love one, beautiful flower arrangements . If you'd like to keep anything, remove them prior. This is just to make unknown to the community because they expect you to read every fine line even if your heart is broken and dealing with a family loss! Mission cemetery gets a "0 zero stars

Todo estuvo mu tranquilo y en paz los dirigentes fueron muy serviciales y…read more pacientes con la familia y amistades muchas gracias por todos sus servicios en general todo el servicio funerario es muy eficiente en todo lo que hacen Que Dios los bendiga

they were helpful even though we had to wait over a month to have my Aunt Emilia's funeral because…read morethey were remodeling the ki area and we wanted to be able to offer our friends and family coffee and bread dur the viewing and services because that was the woman my aunt was always taking care of her family and we were able to do that even though we were all very sad for our los we were happy that we were able to give her the best last goodbye so she could fly high to her final home in heaven and no more pain only the pain she left us with her passing but she also left alit if beautiful memories and teachings

Super professional and very helpful. They helped me coordinate during the holidays and during an…read moreunexpected tragic time. They were kind, hands on, and went above and beyond the call of duty. Highly recommended for anyone in Southern California

we recommend not taking the online reviews at face value, since there's only five and the company…read morehas supposedly been open for many years according to the website. Please check around please talk to other funeral homes in your area before you ever talk to this person. We never want someone to go through what we did.

Two years ago, when my Mom's health began to deteriorate, my family and I sat down to discuss what…read moreto do when that fateful day comes and she passes away. I mean, how many people really know what to do at that terribly emotional and shocking time? Utter McKinley in The Valley (Mission Hills, to be exact) had provided services for previous relatives, but that was quite a while ago. So, I called them. Besides getting a general price quote, I was told that, day or night, just give 'em a call and they'd pick up the body. Early last month, Mom passed away at a skilled nursing facility, just 2 days prior to her 90th birthday. When my Sister called me with the news, before I headed to the site, I found my UM notes. It was evening, but I called their number anyway, and a gentleman answered! He was on-call at a sister mortuary, but said he'd coordinate sending 2 Utter McKinley representatives to come for her. Sure enough, in a bit over an hour, the fellows arrived (they were in Pasadena at the time) and took Mom back to the mortuary. In a matter of days, we met with Erick--one of the amazing Arrangements Counselors at UM. From the moment my Sister and I sat down with him, he was compassionate, professional, and kind. He made great suggestions, and helped us make decisions (there were a lot of them); and, at no time pressured us into a particular purchase. Last week, we had her funeral. When I told him my buddy put together a Celebration of Life video tribute, he said to email it to him. He burned a DVD, and we played it after the eulogy and other speeches. Such a kind offer, and the family/guests loved it. Once everything concluded, Erick accompanied the hearse and family to the cemetery. Oh, an additional shoutout to Kayla--also one of the Utter McKinley Arrangements Counselors. She did Mom's makeup, and her artistry was amazing. Many guests commented on how natural and at peace Mom looked. A historical note: The mortuary has been serving families at the Mission Hills location (corner of San Fernando Mission Boulevard and Columbus Avenue, across from the San Fernando Mission Hills Cemetery) since 1962! Prior to that, UM was located on Sunset Boulevard in Hollywood from the mid-30s through the 50s. My point is, this mortuary has been around for nearly 100 years. They do things right. When you lose a loved one, put your trust in Utter McKinley.

Erick at Utter Mckinney made our lives so much easier. After my mom's sudden passing. I appreciate…read morethe clap request for celebration of her Life. The colors of the casket and paperwork was simplified by Erick thank You

I ordered a large granite memorial tablet for my Mom here, and the result was what people who saw…read moreit called one of the best in the cemetery. Alberto did outstanding work. There is not only craftsmanship and years of experience in that stone, but the soul. I also thank his master craftsman for engraving and formatting the marker exactly to my specifications. Be well, guys, and I'm coming back to order a granite memorial plaque for my yard too.

Angel Memorials has already made three headstones for our loved ones who passed away without a…read morechance to say goodbye, two of them very unexpectedly. They have always done an excellent job--their customer service is truly unmatched, and the care and dedication they put into their work is evident in every detail. They even delivered them all the way to Loma Vista Memorial Park in Fullerton which meant so much to us. It is incredibly painful to see those photos, but at the same time, it is amazing to see how clear, detailed, and beautiful their work is. All I can say is thank you so much to everyone--to Alberto for all your help! Pauline who took my order, and the owner. Thank you from the bottom of my heart for everything.

My mother wished to be cremated and so our family turned to Bastian and Perrott because of their…read moregood reviews. But, they let us down. Before a body can be cremated, the cause of death needs to be reported by the doctor and it needs to be registered with the county. My mother died on a Friday afternoon at a board and care facility where she had just entered hospice. I was at the facility along with the hospice nurse during my call to Bastian and Perrott. The hospice nurse and I provided all the information Bastian and Perrott required, including the name of the hospice doctor and his phone number. The hospice nurse assured me the hospice doctor was very responsive and would be available the following Monday (day #3). That Wednesday (day #5), I met with Bob to pick out an urn, get an update and pay. My mother had not been cremated and was told they were still working through the paperwork. I was reassured there was still time for my mother to be cremated--I could pick up her ashes on Saturday for her Sunday (day #9) offsite funeral. Bob said he would call me the next day. I was busy with the funeral arrangements Thursday morning and forgot about Bob until he called that afternoon (day #6). He still did not have the cause of death report, the key factor for cremation to proceed, and was waiting for my mother's regular doctor to respond. I asked why the hospice doctor wasn't involved and why did Bastian and Perrott wait so long to notify me of the delay. Bob explained that they didn't want to bother the family during this stressful time. I told him that I was much more upset now--because it was too late and now impossible to get my mother's ashes to her funeral--than I would have been if he let me know Tuesday or when we met the day before when there was still time. After I got off the phone with Bob, I immediately called the hospice agency. They took care of the cause of death report with the hospice doctor in 1 1/2 hours. They also told me that no one at Bastian and Perrott had ever faxed them the form that the hospice doctor needed to complete. When I called Bastian and Perrott the next day, Friday (day #7), they said they had the doctor's information and now needed to register with LA County. Basically, as soon as the hospice doctor, who they were originally directed to, got involved, the cremation process moved forward very quickly. To further emphasize this, my mother's ashes were ready for pick-up on Tuesday (day #10), three days after the hospice got involved. If Bastian and Perrott had contacted the hospice doctor as they had been directed, or even by day #4/5, my mother's ashes could have been ready for her funeral service. I was extremely disappointed with Bastian and Perrott. They dropped the ball, dithered for over 3 1/2 days, thereby making it impossible for my mother's ashes to be present at her funeral. Instead of responding with sensitivity and real help during an especially sad time, Bastian and Perrott contributed further to our family's distress and pain.

Bob, the director was an absolute pleasure to work with. He was courteous and respectful and…read moreexplained every detail with patience and kindness. The entire process was seamless. We had contracted another funeral home that had gone out of business and Bob made arrangements last minute for my mother without any hesitation or hassle. I highly recommend.

Years ago our parents pre-purchased services, coffin, etc. So this review is solely related to the…read morepost-buying engagement that related to actual burial and the service that we just experienced. We had a very good experience with the staff that manages the cemetery and the service. My family, which rarely agrees on anything, agreed that everyone we dealt with was super polite and informative. It was as positive experience as it could've been for burying a parent.

My family and I are grateful to Melina (Field Operations Service Assistant). She made a difficult…read moretime much easier. Her caring and empathic professionalism were a source of support. Thank you Melina!

I haven't been here for a very long time. This time, I came for a service and funeral of a friend…read more I must say that its starting to look like Forest Lawn by having their own Chapels onsite. I believe its very convenient to have everything in one location and provides additional value to keep everything local. The staff was friendly and helpful. The director/staff were present the entire time of the service.

Noelia we can discuss the problems here. The place looks battered and I know many other people have…read morethe same complaints. You know all the maintenance problems just tell me here how you are going to address them starting with the flooding. This is a liability from slip and falls like I told you last year. Second you have no reliable water source and irrigation systems need an upgrade. No excuses just get this place in shape or the next step is the media. I've been patient but this is ridiculous.

They provide excellent service during a very difficult time. They were quite a distance from where…read moreI lived but it was worth the drive. I highly recommend.

I recently lost my son Christopher and went to Rose Family Funeral Home to make arrangements for…read morehis service. William was incredible as was Dani, and the entire staff made me feel like I was their only priority. They made everything seamless and took so much of the stress off of me. I just would like to say thank you so much for giving my son such a beautiful service and for taking such good care of him until he was with me again.

I was going through a hard time my uncle passed away, and I needed a big poster to take to another…read morecountries since we were not gonna be able to do an open casket funeral service there, and thankfully, they were able to help me create the design added and add dates, names, etc., on the picture it came out so beautiful. I went back to purchase work copies. Highly recommend.

Amazing and friendly service! I am so glad I chose to use a local business! Sam was able to get me…read morewhat I needed (poster paper color flyers) and postcards same day! He accidentally printed more flyers than I needed but gave them to me anyway and only charged me what I had asked for. This was for a free CSUN event so the free extra flyers were much appreciated! Thank you Sam!