My family & I were very pleased by the work we had done by Remodel Max. Shout out to Wayne, Dennis, Madison, Mitch, Brennen (sp?), & Nick.
I was seeing signs in our 75 year old house that indicated to me that the house might have been sinking, so we called out several contractors to inspect our foundation. My husband & I were out of our element. We suspected there was something very wrong with the house, but we didn't know to what extent there was (or wasn't) damage, we didn't know what it would take to get each issue fixed, & we had no idea how much it would cost.
I asked each contractor to bring a structural engineer along for the inspection, & Wayne was the only one who was willing to accommodate my request. The other contractors either felt that I needed to get my own structural engineer (to create a design that they could bid on), or that our situation didn't warrant a blueprint design of any kind - which gave us the impression they were just going to "wing it." We really felt our situation required a contractor to work in tandem with a structural engineer from the start. We did not feel comfortable hiring our own structural engineer to create a design that the contractor could potentially disregard halfway through repairs. It felt too risky for us to do a Design-Bid-Build contract. We wanted someone invested from start to finish. Afterall, this was not just a bathroom remodel, a hardscape, nor just an addition. It was an exceedingly complicated repair to the structural integrity of my existing home.
Wayne was the only contractor who could see the extent to which our first floor joists & main triple beam were deteriorating, was able to list the myriad of serious issues we had, & in each way it needed to be repaired correctly. He was very thorough in his inspection before even talking about an estimate with hard numbers. It required 2 visits to the house, & paying a "Good Faith" fee for the structural engineer's time before we were able to get an estimate - But that's how it works with structural engineers, & we were grateful to have someone taking our situation as seriously as it truly was.
The repairs to the house required us to move out of our house while Wayne's crew rebuilt our entire first floor, including jacking up & re-leveling the house. It was arguably one of the most difficult tasks they may have taken on. It required jacking up our second story, while demolishing the first floor floor, the joists, the triple beam & replacing it all. Think about it: How do you replace the first floor of a house without the second floor crashing down on top of you? How do you do it while leaving the second floor intact?
Mitch & his crew handled it well, to put it lightly. Each one of them went the extra mile & took their time to make sure everything was done correctly. It took a lot of coordination between many people for us to move out & have the house ready for Mitch & his crew to get started. They were all extremely communicative, professional, & down-to-earth. We felt confident in their abilities throughout the repairs, & we are confident our new first floor will last us another 100 years.
Ps. Sorry this review took so long, Dennis. But a promise is a promise. read more