Moving from Philadelphia to Chicago is stressful enough, but moving in just one day after tenants…read moreof six years moved out added an extra layer. From the moment I expressed concerns to the property manager, Shawn, he immediately stepped in to help -- and that made all the difference. Shortly after, the landlord, Morrie, came to meet me in person. He took the time to walk through the unit with me, listen to what I needed, and ensure everything was handled quickly and thoroughly. His responsiveness and willingness to jump in personally really stood out. A huge compliment to the maintenance and cleaning team -- Hector, Marc, and Robert. They worked efficiently, were incredibly professional, and made sure everything was cleaned and prepared so I could settle in comfortably. And a special shout-out to DeAngelo, the Director of Maintenance and Facilities. He not only addressed every concern I had, but he also made me feel comfortable and supported throughout the entire process. His communication, follow-through, and kindness turned what could have been a stressful situation into a positive experience. The building itself is beautiful -- clean, secure, and in a great location. You can tell the team takes pride in maintaining the property. I'm grateful to have landed somewhere where the management truly cares. If you're looking for a place where the staff goes above and beyond, this is it.

I, Allonzo Murríel Perez, without reservation recommend Morrie Liebling and Central City…read moreManagement. As a tenant from September 2021 to December 2022 at the Lake Shore Drive property, I have experienced a well-run management company: they responded to phone calls and e-mails when I had questions and issues. In addition, they maintained a clean lobby and laundry room. If I end up back in Chicago , I would gladly rent a room from them again.

I lived in one of their units for 6 years and had nothing but good experiences. Highly recommend.read more

I scheduled two tours with Jim. First tour, he came 25 minutes late without any communication…read morebeforehand -- wasn't answering his phone or email. Upon touring the property, he apologized profusely and explained there was an emergency situation. I get it, life happens. The second tour, also with Jim, he agreed to meet me at the property directly after the first tour. Somehow, despite coming from the same exact location, he was 20 minutes late. I wouldn't trust this company to walk my dog, forget maintaining the essential services of my home. Other reviews online also reflect their complete lack of care and ineptitude -- the last thing you want, for instance, when your heater is broken in a Chicago winter. I would advise anyone to think twice when viewing a property listed by A. Saccone & Sons.

My wife and I searched the city for a place from October 2011-April 2012. We looked everywhere…read more We closed on a loft here in April. This was the best deal in the city by far. Sure there are nicer places out there but you will pay a lot more for them. I love the 12 foot ceilings and open floor plan. The finishes here are great as well. Granted it is by the expressway but personally I like that because we have a nice view. If you can find someone selling a place here definately check it out. FYI we are In the new construction part (7th and 8th floors). Keep in mind that there is a drastic difference between these floors and the others if you are looking. The upper two floors have a wall of floor to ceiling windows, no exposed brick and no pillars in the units. The units on the 8th floor all have skylights. The lower units have some support pillars, exposed brick and the only floor to ceiling window is your balcony door. The windows on the side of the door start about waist level. They are still nice though. The finishes are different depending on whether the unit was built by the old or new developer. We love our place, building managent, neighbors and location. Plenty of street parking available too which is great for guests.

This building does not have the right maintenance team. It stays dirty and smelly. They do not have…read moreenough door staff some of the door staff let you walk right past them. The hallways and elevators always smell, dirty and like dogs the management office have changed personnel staff 4 to 5 times in a summertime. The hallways are extremely hot. The systems in the building do not work properly. I highly recommend if you considering this Building just because of the looks, I wouldn't recommend it for a lot of reasons and if you're looking for safety and a clean luxury building, this building is not one. The hallways are dirty, smelly, including elevators. They don't have a regular maintenance team. They don't clean the building regularly. The door staff is not secured enough. You can walk in the building and walk right past them. They won't ask you one thing and the office management is unprofessional and worried about the wrong things instead of upgrading the building the maintenance, the cleanest, the door staff making sure everything is done properly inside the building. You have cracks on the walls, dirty carpet, the biggest mistake of my life beware.

I have moved every three to four years since college (2010). Moving from apartment to apartment…read morewith friends, significant others, new cities and new adventure. I moved into 3734 N. Pinegrove Ave about a year and half ago, and it has been my favorite apartment I have ever lived in. I even tried to buy it (of course they would not let me). It is a family owned business, and they really do treat the tenants with respect, kindness and flexibility. The building manager lives on-site (Rada) and very reachable via text. I love seeing Rada and her amazing husband around the building, she seems to know everyone and is always up for a chat. Her number is also posted around the building in the event you did not save it in your phone. The overall building manager (Ethan) is also extremely reachable by text/phone in the event of issues. I never needed to reach out to him, as Rada took care of everything in my building. I have only had one issues with my apartment and it was fixed within 24 hours from this extremely responsive team. Rada took the time when I moved in to show me how the buzz system worked (it is attached to your cell phone). Took me on a tour of the laundry room, bike area and outside patio. My apartment was extremely clean when I moved in, the walls were freshly painted white, my original hardwood floors were polished and my oven was clean (very rare in my experience). My unit is an oversized studio on the 4th floor of an elevator building. It has four very large East facing windows, an eat-in kitchen and walk-in closet. That is not the only reason I loved this place, it was the management. The only reason I am moving is because I purchased a place on Marine Drive, again because they would not sell me this unit. I would have happily stayed here for many more years. I cannot recommend this apartment building/building management company enough. * I was not paid for this review, I was given no perks with this review. I just wanted to share my experience with this company because I believe people should know the type of management they will be dealing with if they decide to sign a 12 month lease.

I lived at a Gerber property for about 10 months and during the 10 months my water was shut off for…read moreabout 6 of those months from May-October. Overall, the building is nice and they take care of the common areas and everything is cleaned once a week, including vacumming, dusting etc. But the inconvenience of having my water shut off almost three times a week for the entire day when I work from home was too much. i'd have to spend money to work from a cafe or beg friends to let me work from their apartments because not having the ability to shower, flush the toilet, wash my HANDS, refill the brita or have any sort of drinking water was insane. I honestly am glad I'm moving out, despite liking the area and the building itself. Would just caution potential tenants to ask about future maintenance issues and to ask for rent reductions in the event that this happens to you.

I wouldn't normally review a parking garage but Gold Coast Galleria deserves it. I pull in for the…read moregym, the ticketing system is broken. Door was still open but you need a ticket when leaving. I call the assistance number and a guy answers. He tells me to pull in and call back when I leave so they can let me out. Upon exit, I call back and the same guy tells me I'll have to pay $12 for parking (it's free under 2 hours at FFC). I tell him it's not my fault the ticketing system is broken and ask if it's possible to come lift the gate manually OR just reduce the price. He tells me "have a nice day" and hangs up the phone. Completely unprofessional service and robbery in my opinion. I hope management sees this and considers treating their customers better.

I have never experienced such exemplary and proficient building management as I have seen in Laura…read moreof first service residential. To say that Laura has been helpful is an understatement. From the moment I entered the building Laura has been nothing short of amazing. She leaves no question or email unanswered. I am so grateful to have someone like Laura in the office. Laura has made my introduction to Gold Coast Gallery a seamless!

While my leasing venture did not work out with my potential roommate in Lakeview, and I ended up…read morejust resigning my lease where I live, I cannot say enough good things about Tim Tuckley at this agency. Dude is a saint. Put a lot of effort to let me tour on a weekend. He definitely wanted to get the commission. Nice chill mild mannered guy who overall understands most details of the properties he shows. May also have the halo effect working in his favor in a sales job like this (handsome chap). Definitely will work with Pioneer Realty again if I need to. They seem like they got their shit together compared to other agencies like "The Apartment Source", which mostly doesn't. Not to mention, while being a real estate or leasing agent is usually the job of an over eager shark trying to get you to sign stuff quick, Tim is a lot more subtle about that and genuinely informative. He did not come off too pushy in any way.

I had a fantastic experience in my apartment with Pioneer Realty Group. In the very few times I…read moreneeded maintenance, they responded immediately and effectively. The management was beyond nice and helped me whenever I was in need. I hope to rent with PRG when I move back to the city of Chicago.

Rented an office for my business from this company in Chicago. Had a great experience, treated…read moretenants well, very responsive and always helpful. Highly recommend these guys

Now that I've moved out of one of their properties, I feel I can finally say how awful these guys…read moreare. They are the epitome of the bare minimum landlords. They won't shovel the snow until it's been sitting for several days. They won't respond to maintenance requests until you've emailed at least 3 different people 2 different times. They barely maintain their properties: the washer and dryers are not cleaned or maintained, the sidewalk and bricks around the building are crumbling, bugs infest everywhere, the windows barely open and close (and I'm pretty sure they are just plexiglass), the appliances barely work, the buzzers only work sometimes, you get the point. Oh and the radiators. You will be freezing in one room and overheated in the next. The maintenance guy is nice, but I'm pretty sure he's told to put as little time and effort into everything he does as humanly possible. I wouldn't recommend living in one of these buildings if you can afford not to; it's just not worth the effort. And don't be fooled by Brendon. He might be responsive at first when he's trying to lease a unit, but he is basically impossible to get a hold of and you will have to stalk him to get anything from him.