I am appalled at the service in this place. I am a designer, and stopped by to see an item in…read moreperson, but did not have an appointment with a sales person. I was barred from entering the show room until I told the (very rude) receptionist why I was there! When I explained what I was looking for I was told "we don't have that" and then she proceeded to turn around and deal with someone else who apparently deserved attention more. I asked another employee where the sinks were located and I was shooed away and told "over there" as she gestured to an entire side of the showroom. Every time I ran into an employee here I was not asked if I needed help, I wasn't even greeted or smiled at - instead I was given a smug "smile" if you could call it that and was asked to move out of the way. I have been to many high end design showrooms with price points much higher than Ferguson and have never been treated like this. I understand that making an appointment is the ideal way of doing business, however there needs to be a way to accommodate customers without treating them like trash. Whoever is in charge of the sales floor - I hope you read this and I hope some changes are made.

lack of response to my emails and concerns is not customer service. bought everything from them for…read morebath remodel. one item never made it and after repeated tries to reach sales rep, i gave up. unbelievable

This Bed Bath & Beyond is located on Highway 70 in the heart of Bellevue and sits in the same…read moreshopping plaza as Planet, Fitness and Petco. For the most part this is your standard BB&B location, nothing more nothing less. The store is always in good condition, clean and well stocked. I do like that you never see boxes on the floor waiting to be stocked, if there is a box on the floor, there is an Associate actively working it. All the products are great, some overpriced, but some well priced. They do run good sale prices that match up with Amazon most of the time, so I have scooped up a few items here instead of hitting up Prime. The only negative to this location is the service, or lack thereof. It's not due to short staffing, it is due to the staff not being helpful, available or interested in assisting. Several times I have had to walk back up to the register to get assistance, and the times where I found an Associate on the floor, she seemed agitated that I needed assistance. 75% of the time, I am greeted when I walk in, but beyond that initial greeting, service is abysmal. Overall, good location, clean and well kept store with lackluster service.

Walking into this location, it possessed none of the inviting settings of other locations. This…read morelocation, in fact, more resembled a bargain blow out type place. The staff was friendly enough and looking around I seen a few interesting things. Though honestly, after a walkthrough, I was just as happy to walk out the door and keep heading to my car.

Was greeted upon entry but immediately told no sales rep could help. I explained I had called, that…read moreI would just look around as I had driven 2 hours to get there. No offer to assist, but she did say she must have been at lunch, not sure why that mattered. After that, she disappeared. We came back to the desk 3 times to get help, no one. I did see her hanging out with a designer and other team member, I'm glad the designer received assistance. I will not be back. I will not recommend to anyone. My assumption is they don't need the business. I can see how they have a good review from a designer as they were giving that individual quite a bit of attention. Had just the opposite experience at PDI, and I hadn't even called them. I only spend 16K on a bathtub there but I do plan on returning for the rest of our bathroom remodel. Victoria spend some time helping us and redeemed our afternoon in Nashville. Need help remodeling go to PDI and ask for Victoria.

I purchased a sink from Kenny & Company recently. From the time I walked into the showroom until I…read morewalked out (less than 30 minutes!!) I was greeted and assisted by Anne Jackovich. She was so friendly and helpful. She found exactly what I was looking for and walked me through the process. The showroom is great!! This was my first trip to this company and I was immediately impressed with the layout, and variety of sinks, toilets, bathtubs - just everything you need to remodel a bathroom or kitchen. I'll definitely be back! Thanks also to the fabulous folks in the warehouse who waiting on me quickly and carried the sink to my car. Very polite. This could not have been a better experience!

This is the coolest salvage store I have ever been to! The selection of fireplace mantels, doors,…read moreand church windows is impressive. They have a large selection of very special pieces, from columns and railings to light fixtures and decor. Very friendly staff.

Preservation Station sits on 8th Avenue just south of downtown and is bursting at the seams with…read moreantique architectural furnishings and fittings, so much so that even the parking lot has doors, tubs, sinks, windows, etc...in it! This place is filled from floor to ceiling, no embellishment, with doors, windows, mantels, hardware, door knobs, lights, handles, cabinets and other items. While majority of the items were aged quite a bit, it did appear that they had some new build doors and such if that is what you are after. Honestly, I think 50% of the inventory is doors of some variety, and I wasn't mad it! It is such a cool space to wander around for a bit. We stopped by looking for antique furniture and while they have a few pieces, that is not what this place is about. Even though we didn't find what we were after, it was cool to wander up and down the hallways and through the maze of rooms scoping out the goods...we really loved some of the windows and lights they have hanging around. Some absolutely beautiful, and pricey, finds that I could see absolutely making a space! The staff was pleasant and friendly, she greeted us when we were walking around and again as we were leaving. Overall, I could see the need and popularity of a place like this, especially when it comes to remodeling, replacing or upgrading a space.

Good price points, quality, limited but great choices got the home, fun to shop throughout the…read morestore and just an overall great experience!

SS is a pretty neat spot. Definitely lots of selection for just about any home project you have…read more Good prices. I think if you were a home flipper or something of that nature, this would be your playground to do it well, but on the cheap. Unfortunately the quality of the items just weren't up to the standard of something I would want in my house I was living in, so I didn't end up buying anything. But if you need something quick and cheap to get a home project done, I'm confident you could find something to fit the bill at this place. Everyone has different tastes, so check it out for yourself!

Everything! You are not semi custom, you build one sku of cabinets and flip the doors and drawers…read morearound. The only thing custom is paint, you can have what ever color you want. Your service is horrible and when I had enough and asked for Mike the owner to contact me, crickets! Never a response! I could have bought my own RTAs and done the same or better job. I told them this because we built a bar area smaller in our media room! The quality of the cabinets were not to my standards for the price. My wall had to be repainted which they should have offered to pay for since the installer made marks all over because they sold me long floating shelves that was never installed at that length so had to install different brackets and notch the shelves to fit the brackets. 3times out here to install two shelves and 3 1/2 cabinets. I was set for me and my daughter to follow with full kitchens but we are going elsewhere now. Over $60k worth of lost business, not sure who wants that! The plans were ready to be executed. If you are looking for a good look and good quality this is not the place!!!

We used Builder Supply Source for our cabinets in a kitchen renovation project we just finished,…read moreand the cabinets turned out great. More than that? The cabinets we ended up with are extra custom. We wanted a more modern kitchen than I expect is very common in Nashville (several cabinetry companies our contractor typically works with could only give us Shaker cabinets, which isn't what we wanted), but Builder Supply Source had flat panel cabinets, which is the modern look we wanted. When they didn't have the exact stain color we wanted, they worked with us to create some samples based on some Pinterest/Houzz pictures I sent over. A few days after I sent the photos over, we had four samples at our house. We really liked three of them, narrowed it down to two, and finally picked one. I really appreciated that they were willing to work with us to get the color just right! We had a few little issues (one small panel of wood came slightly scratched up), but Builder Supply Source took care of everything. We worked with Will, who was great from our first meeting with him (we were in his office for about an hour talking about options and coming up with the best cabinet layout). And - at the end of the project - we're just in love with our cabinets (as well as with the hardware we ordered through Builder Supply Source). They were great to work with and the final product is exactly what we wanted. I don't think we would have ended up with the kitchen we had in our minds if it weren't for Builder Supply Source!

Our designer really helped us pick out fixtures, lighting etc went above and beyond to help us out…read more Thank you Jan for all your help !

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Mount Juliet, TN. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.

A big shout out to Franklin Kitchen Center! We had their cabinets installed several years ago and…read moreover time and the house settling, two of our cabinets started to pull away from the wall. A quick call to them and Lee in their service dept set up a service call. Mike and Phil came out and, not only repaired the two that had pulled away, but worked on all of the other cabinets, so they would not do the same. They are truly the best! Thanks again Lee, Mike, and Phil

Let me just start with...exceptional. My husband and I moved into a historic home with a non…read morefunctioning kitchen. We contacted Jennifer who came to our home next day. She asked us how our ideal kitchen would look like. WE chatted, she sketched, measured and she was off to the drawing board. In a few days she emailed a plan and made some suggestions which we agreed to and the project was underway. We went to the showroom to choose style and accessories. We weren't sold on the colors available but Jennifer quickly came up with a resolution. She was able to match a sherwin williams color we loved and have applied to cabinets. The cabinets arrived, were installed in a day. We were truly happy for the extreme facelift they gave to this faceless kitchen. They were able to add functionality and space without compromising the age and style of an older home. The sales staff was gracious, knowledgeable and extremely helpful. The installers were efficient, friendly and thorough. Competitive pricing and consistently efficient customer service. I highly recommend.