I went to return a pair of shoes I received for Christmas that had never been worn. They were so…read morerude and told me they smelled like they had been washed and refused the return. The receipt was less than a week old. I took them to another location and returned them with no problem. It was a terrible experience being accused of something I didn't do.

My "go to" for Sketchers. I've bought 10 pairs there. The…read moreemployees were very helpful and knowledgeable of they're inventory.

Wasn't actually planning on coming in here yesterday, but as I was looking at a cute pair of Hello…read moreKitty sneakers outside, an employee said, "If you like these, you'll have to see these. They're even cuter." She led me to a different, even cuter pair of Hello Kitty shoes :') She seemed to genuinely just want to chat and show us things we'd like, and we ended up spending a lot of time in the store looking around at things. She would check in on us occasionally, letting us know about sales including items we were looking at and recommending similar items. She and the other guy working were super sweet and personable. She had the cutest afro puffs and Christmas sweater, and I wish I had caught her name especially. Generally, this store is pretty expensive, thus the lower review, but they had some pretty good sales yesterday and really great employees.

The two ladies (Mindy and Isabella) that helped us today, in my opinion, went above and beyond the…read moreregular customer service. We went to get some shoes for my wife and, due to recent surgery, she can barely walk unassisted. I told the employees she was in the truck and they volunteered to take shoes out to her to try on before buying. I found this extremely thoughtful and very much appreciate employees such as them.

From the owner: Find your perfect fit for work, workouts, and everyday life at your Barboursville Skechers store!…read moreLocated at 4 Tanyard Station Drive. Experience podiatrist-certified arch support with Arch Fit technology, exceptional cushioning with Max Cushioning, and effortless hands-free convenience with Hands Free Slip-ins. Browse stylish work shoes featuring slip resistance, waterproofing & more. Explore popular collections for golf, pickleball, basketball, soccer, memory foam, GO WALK, GO RUN. Plus, exciting collaborations with Martha Stewart & Snoop Dogg. From walking shoes, cozy slippers, sandals, athletic footwear, & more, we have all your footwear needs covered. Contact your Skechers store to confirm holiday hours.

It is so beautiful in this place! Everyone there is so nice! There make reasonable prices and…read moreeverything there is just so cute! There have just about everything a " hot mom " could want!!

From the owner: Spring is here! We have a huge selection of florals, Easter dresses, tops, shoes, accessories and…read moremore! With weekly sales you can't go wrong at The White Willow!

I used to really like Shoe Carnival and have bought shoes for my kids there several times. I…read morepurchased a pair of Nike tennis shoes for my 11 year old daughter at the end of February. I paid over $50 for them which I think is expensive for a pair of kids shoes. After 3 months, there were holes where the seams came unsewed and several holes where the netting pulled away from the stiching. I took them back with the receipt asking for an exchange. They were very unwilling to accept that this was not typical even when we spoke to the Manager. The most they offered was 20% off. I purchased several pairs of tennis shoes from Kmart for $19.99 and they are perfect. I will never purchase another pair of shoes from Shoe Carnival because they obviously do not stand behind their product. I have a pair of tennis shoes that are are four years old and still perfect.

Bought a pair of Nike tennis shoes for my husband paid $70. He has wore them for two months and…read morethey are coming apart at the seams. Took them in with a receipt for a exchange only to be told they could not do nothing but give me a 10% discount on a new pair. Thanks Shoe Carnival but no thanks that is just to much to pay for shoes that fall apart in two months. I will be shopping some other place.