Enjoyed working with this company. Owner is a hard worker and family man .. came out 6/2 gave quote…read moreon 6/3 did the job 6/11 worked until it was done and it was over 90 degrees outside and 84 in my house Removed and replaced AC compressor and replaced gas furnace . Took everything away no mess and best of all fair price beating the big guys that were looking to rip me off And a guarantee on his labor for 1 year Will definitely do business with him again !! Thank you Bruce !

I needed to add two more (one ton) mini split heads to my existing mini split system (as I finished…read morethe attic). I got three quotes: one from Air Quality and two others. There was no comparison - the other companies tried ripping me off. Not so with Air Quality! Bruce answered the phone when I called (no prompts!!) and came out to give me a quote (on time) and was able to do the job sooner rather than later. I was so pleased. If you want to see the nice work he did on my house, feel free to reach out to me. You can't go wrong with Air Quality! Thanks so much Bruce & Team!

Worked with Mike, he is the owner. My heat wasn't working. Mike replaced a part, labor and parts…read morewas close to $1k. After a week, heat still wasn't working. Reach out and was told that I would be charged additionally if the issue wasn't related to the part he had already replaced (which I'm sure it wasn't). So I wasted $1k for nothing. Ending up reaching out to another HVAC company that confirmed I was grossly overcharged.

Very easy to do business with. Arrived on time and quickly handled my issue and took the time to…read moreexplain it to me so I could handle it moving forward. Much appreciated - would recommend to others. Called on Sat, arrived on Monday.

Our AC stopped blowing cold air overnight and after being told my numerous companies that they…read morewould not come out for at least 3 weeks, I finally called High tech engineering. From start to finish, my expectations were far surpassed. Everyone we spoke to was extremely pleasant and helpful. The technician that I spoke to was Mike. He first made sure we had some way of cooling the house (which we did have one window unit) as he couldn't come out until the next day. He promptly came out the next day and was very knowledgeable. Wet friendly! I cannot say enough good things about our experience. Everyone we spoke to actually had empathy and showed concern for our situation which is HUGE when it's a 90 degree day and you're trying to keep yourself and three dogs cool. We will use again in the future and recommend this company to all our friends!

Excellent experience from the initial phone call with John, to the service call with Mike. I knew…read morethis company was the real deal since 2017, when another company wanted to sell us a new unit for thousands of dollars, but John diagnosed the problem as simply an obvious cut wire and fixed the existing unit. I have used them ever since, and recently they came out and fixed our system after a lightning strike! Mike was a lifesaver. I highly recommend them.

M&D was recommended to us by our oil company - Guard Oil. They have serviced our 19 yo burner and…read morehot water for a few years now. Called on a Sunday late afternoon to say our baseboards were cold, not an emergency but could we get on his schedule? Mike called right back, made the appointment for first thing Monday morning. It is 9:25, Mike was right on time, work completed, reasonably priced. Highly recommend.

This guy needs to be taken out of business. My oil burner would not stay lit. We called him to…read moreprovide a service call. He came and diagnosed that we needed a new hydrostate control. Ok sounds good. He finished and gave us the bill. Once he left, I did some research on the actual unit he installed. Researched using the exact model # on the unit. Price new was 200. He charged us 750 for the unit. So I went a step further and called the manufacturer and also supply warehouse just to verify price. All prices between 190 and 210. So I called him. He tried telling me hewould refund me 100-200 dollars to which I said absolutely not. Keep in mind my wife was the only one at home at install time. So he knew what he was doing. After a few back and forth he knew he was caught. He refunded me 450 dollars. No business would do that if they are being legit. I understand charging a bit more for the unit but 550 dollars more is stealing. He knew what he was doing and he got caught. Stay away from this business.

I've used him twice now, once to replace my hot water heater and once because my baseboard was…read moremaking a weird sound. Both times, he picked the phone right up, which is something I can't say about the other 15 guys I called. Came when he said he would both times, fixed the problem both times, charged what he said he would charge on the phone both times. Not much more I can ask for.

This guy deserves no stars. My mother called Isaac's for service to her oil heater that stopped…read moreworking in the morning. She had oil, just needed to have the heater serviced. Ray Isaac agreed to come to the house and told her he'd call her when he was in the area. By 5:30, he had not shown to the house and ignored 4 phone calls from my mother. I called Ray and left a voicemail making a point to sound ditzy & clueless about the entire heating unit and asked for him to call back. The guy called me back within 5 minutes. He even seemed like he was going to come to the house until he asked my address. If he wasn't already unprofessional in that he called back some young girl and ignored his prior scheduled visit, I never expected him to start chastising me and MOCKING my mother's request for service! His response to my telling him my address was "Do you know how insulting it is that you need me to come work on the unit but have had other guys service it since I've been there last. But you need help now?" He then started mimicking the conversation he had with my mother. Professional. I told him that he was unavailable for our last two requests over the past two years and that he couldn't expect us to sit and shiver until his schedule freed up. His response: he works for a living. My advice: We all "work for a living" and given this guys ridiculous behavior, our money is better spent anywhere else. The man had no intention of coming to the house, but left my mother hanging all day expecting him to show to the house. His actions left us without heat for the night.

Reliable and honest service. Had an issue with my AC and they came out and fixed it right away.read more

My problem was solved but I should have asked about pricing policies before scheduling service. I…read moredid not, and no info was offered. My problem was lack of heat (in winter) due to furnace tripping the breaker. A heating tech was sent. He replaced a heat sequencer. About 30 minutes after the tech left, the breaker tripped again. A few hours later Jestings sent an electrician who determined the breaker was "burned" and needed replacement. The electrician did not have a breaker with him and said he would put in a temporary one and return with the correct breaker. He came the next day and replaced the breaker. I was charged $90 in labor for each of the three calls, totalling $270 just for the labor. Materials and taxes brought the bill to $358. I questioned why I was being charged twice for the breaker replacement as these might routinely be carried on the truck, especially when the call concerns a potentially bad breaker. (I was told their electricians don't carry anything on the truck.) If they had asked, I could easily have opened the electrical box and communicated the number over the phone. Or texted a picture. It seems to me this third visit was a manufactured and unnecessary one. I was very disappointed in their policy but my fault for not asking, I guess. Service was provided within 6 hours. Office staff member was responsive and courteous over the phone. This was somewhat of an emergency so I am grateful that Jestings came to my aid and managed to fix the problem.

Prompt, courteous, thorough and reasonable, you can't ask for more! I'd hire him for anything.read more

Had a home warranty service that Derrion choose to answer the repair request. Very happy he did…read more Young man but very respectful in appearance, language & business presentation. He is taking trying to build his own business very seriously. The original appointment was made about 5 days out so he could order parts necessary. (He came prepared on 1st visit)! Morning of visit, I texted Derrion to try to get a closer time based on his schedule for the day. He did give me a 2 hr window so I could go & do other errands. He called me about an hour prior to his earliest estimated arrival & said he was running early, if I wanted he could be here in 20 minutes. He arrived, took care of anything that needed to be moved, fixed each unit quickly..put thing back where they were & on his way..easy peasy..no troubles here.

I'm a landlord in Boston so I have experience working with a number of different contractors and…read moresubcontractors in the city. I use Ken at all of my buildings because he's reliable and I know I can trust him. He's done all sorts of work for me...connecting gas stoves, replacing sinks/disposals, fixing leaks, swapping out dishwashers, even much larger projects like removing two old boilers and installing high efficiency gas water heaters for a 20 unit building. He has always gone out of his way to make sure things are done the right way. Never had a problem with any of the work he's done.

First time he installed the hot water heater but left a huge mess of brown water covering the…read moreentire ceiling of my bathroom and ruined a kitchen towel when he could have just asked me for rags. Second time he gave me a time frame of 8am-9am but hours went by and he never showed. I text'd him and he told me he'd be here at 12:30. Shows up at 11:30, has to wait a few minutes because I went to my basement storage and began complaining like a baby about 5 minutes when I spent half my day waiting on his services. Super unprofessional and I don't know how someone like this stays in business.