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    Renewal by Andersen of Central Virginia

    1.5 (28 reviews)
    Open 9:00 am - 4:30 pm

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    1 year ago

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    4 years ago

    Stay Away. They refuse to replace my leaking Anderson patio doors again. I spent $15,000 on this junk.

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    They are top of line service. They came with 2 groups of installers to clean and recaulk my…read morewindows. It took them all of 2 hours. They cleaned up and left no mess. Extremely professional and courteous.

    Excellent products and professional services from start to finish by Window Depot's Sr Project…read moreConsultant Phil and Installation Leads: Johnny, John Brown, Jared and their teams!!! Highly recommend Window Depot, Richmond, VA who replaced our front doors (solid/storm), side panels and windows. Our first encounter was with Phil who did not pressure us however, his story of Window Depot being owned and operated by Frank & Laura Amory let us know that they are not the typical window replacement company. All employees are invested in the company from sales to installation and their motto, "We Create Happy Customers" are exactly what they have done for us. Phil's professionalism, trustworthiness and knowledge of services and products helped with our decision to purchase the Previa products (well-made and priced). One of our greatest concerns was having to work with subcontractors for the installation however, Phil assured us that all work would be done by employees of Window Depot. We are extremely pleased with the proficiency, expertise, and workmanship of the Installation Teams. They showed up on time and each person was very polite, respectful of our property, laid drop cloths, worked together as a well-oiled machine and cleaned up after each day's work. THANK YOU FOR DOING AN EXCEPTIONAL JOB!!!

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    Quality work that was quickly completed in Richmond, VA. We love our new roof, it looks great. Mike…read morewas great from start to finish. He didn't stay in our home for hours pitching us, the quote was hassle-free. Thanks Professional Home Services!!!

    I was interested in siding for my home and selected PHS because of their good reviews.Met and…read moretalked to Mike @house...I was initially impressed by Mike,s attention to details on my home that could be improved.He talked about the lower part of siding(bottom edging)as we walked around house,and that it was at different levels.This he said his crew could streamline and make look better by making it one level -- wow I thought.Then we approached the front porch and he suggested an improvement there as well.The improvement was to the railing...on the original build the hand rail was attached the the siding - he would remove the attachment from siding and install a post to attach hand rail to so it would no longer be attached to the future brand new siding--Wow great idea I thought.This and a few other ideas that were brought up by Mike I agreed to purchase siding from PHS.After purchase things quickly took nose dive for worse.I will list : Came home from work to find my new architectural shingle roof being used as work surface for the irresponsible crew i.e. broken tabs on ground,torn tabs,bent tabs.Crew was not aware that you could use a stand off attachment on ladder to prevent damage to roof.Another visit my wall board underlayment was turned into swiss cheese from the crew removing siding and hammering the old 2 -1/2 nails bending over (missing nail every other strike) into my once undamaged wall board.The sales talk about about streamlining the lower edging of siding was forgotten(just sales talk),and on rear of home made worse than original build where I have a bump out addition for utility rm.The hand rail that he said would not be anchored to new siding!!...go figure the crew drove screws into the new siding and attached porch railing and pickets to siding and also split the 4x4 porch support post that holds the weight of porch structure.The crew cut out for a gable vent on end of bump out section of home(thats not even living space) for gable vent install when there was no gable vent to be installed there! Then rigged (bubble gummed)the gable vent in wall : there was no twin studs installed to provide anchoring point for vent.The electrical outlet boxes and security lamps on exterior of home they removed and through away all the original machine screws so used non zinc coated interior drywall screws and stripped out the machine screw threaded exterior outlet boxes.Even the front door bell switch was reinstalled with drywall screws!! Not the brass exterior screws.In closing in PHS attempt to make things right : only 1 wall board was repaired on my swiss cheese house. The roof which Mike said he would replace shingles that were broke - wait for it... - bubble gum : a worker cut pieces of some old shingles (from previous roof job)to size and shape of breaks and glued in place with latex white caulk. D Edwards

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    I called to have my skylights replaced and my roof inspected. They came out and provided me…read moreoptions from repairs to full roof replacement based on my issues. Nathan clearly broke out the numbers and provided an honest and fair assessment of what each option would offer. The work was completed in two days by a very seasoned and professional crew and its never looked better. We will absolutely call them again when we go to replace our front windows next (yes, they do windows too)

    Why wouldn't you trust a local company who grew a business on referrals? That was 20 years ago…read more My neighbor used NRR after the hail storm last August. I loved what I saw. The team was courteous, neat and appreciated the case of Corona. It was March - not even hot yet! They even spray painted the air vent pipes black! Anxious to see how the new Ridge Vent works this summer. My 1966-built rancher has always been hot. My skylights were installed 18 years ago, and they've held up so I did not take NRR up on their suggestion to replace them. I did however upgrade the Shingles to the Certainteed Landmark Pro - and glad I did. I can tell the difference. I spoke with the rep for Certainteed and she advised that NRR is ranked a top installer. // I did entertain Absolute Roofing; their "area manager" contacted me after I signed a form requesting a bid. My insurance company said they wanted $24K to replace roof. NRR did a great job for less than 50%. AR threatened me with lawsuit. Good thing I signed their contract: "Permission to contact USAA denied". Hope this helps!

    ADA Builders - Continuing the look--installing the same white moulding frames on the next, much taller wall.

    ADA Builders

    (2 reviews)

    Sam and Sean were super accommodating to fit me in when I needed quick help, and they showed up…read moreexactly on time! They were very efficient and identified the problems with my pocket door and my refrigerator immediately and were able to fix them very efficiently. They were friendly and were attentive to taking care of my house as they moved through it. I highly recommend and I'll be calling them again for more help soon!

    Avoid, avoid avoid. Scheduled work and they couldn't make their window. Tried to reschedule, no…read moreresponse. Sent 4 messages with no response. What a waste of time!!! Missed an emergency dental extraction because of them. This is an update because they are not telling the complete story which I think is typical for this company. I informed them in the very first message that this was urgent because the shutter banging on the wall disrupted my concentration for my job, and kept me up at night. Scheduled for Saturday, and 10 minutes before the end of the 4-6 pm period, they said it would take 50 minutes to get here. Since I had made a personal appt for 6:30 pm, I had to decline. I told them Sunday was fine, and got no response. I told them I worked at home so they could come any time Monday. No response. On Monday I wanted to go to an emergency dental appt to have a tooth extracted but getting the shutter done was more urgent. About 3 pm I asked if they were coming and they said no, they had already been to Herndon and left. It was too late for the Dentist. I was not happy and in pain. I posted my very first 1 star review. Then they had the audacity to call me on the phone I use for business which could get me fired, so I said "What do you want"? Well Sam wanted to complain about my 1 star post and frankly it made me angry. I had to speak loudly because Sam was trying to tell me how inappropriate I had been and I told him to never call back. I hung up and put a block on his calls. The best prediction for future events is the past events. So, if a company does not arrive at their promised time and does not respond to your messages, then that means it is a good chance it will occur in the future. Again, avoid, avoid, avoid!!! I would not hire this company to dig the poop out of my toilet. I'm certain they would mess it up and then complain that I did something wrong.

    Renewal by Andersen of Central Virginia - windowsinstallation - Updated June 2026

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