We had a really good experience working with Jack Coate. Jack is definitely more of a hands-off…read morereal estate agent, which initially took me a little while to get used to. He never pressured us, wasn't constantly calling or bothering us, and didn't rush us into signing paperwork. At times he was so relaxed about everything that I wasn't even sure how badly he wanted us as clients! When we first met, though, Jack came very prepared and gave us a great presentation and booklet explaining the process. When it came time to list our house, the listing and photography were done very well. Our biggest challenge was that the market simply wasn't producing many showings. I'm pretty proactive, so I decided I wanted to get aggressive with the price rather than sit around waiting. Jack was completely supportive of that strategy and, more importantly, was willing to be flexible and work with us to make sure we retained as much of our equity as possible. That's ultimately where I really appreciated Jack's style. He didn't fight us for control of the process or try to convince us that he knew better just because he was the agent. He listened to what we wanted, gave us room to make decisions, and supported us when we wanted to move aggressively. Looking back, what initially felt a little hands-off actually had some significant advantages. Jack wasn't pushy, didn't make the process about himself, and was willing to adapt to how we wanted to sell our home. If you're someone who wants an agent who gives you space, listens to you, and is flexible when circumstances change, Jack is a great person to work with. Five stars from us.

We interviewed a several realtors as part of our due diligence, but the moment we met Jack Cote, we…read moreknew we had found the right fit. We signed with him that same day, and it was one of the best decisions we made. Jack sold our home in just two days--and for over asking. From start to finish, he went above and beyond. Without us asking, he surprised us by dropping off 40 boxes, tape, and bubble wrap on our front porch that very night. We have to give a lot of the credit to Jack's top flight photography and drone team. They were outstanding and very instrumental in getting the number of eyeballs on our listing. We truly could not have asked for a better experience especially during such a stressful time for us. Jack made the whole process feel seamless, and we are incredibly grateful for his dedication and professionalism. We highly recommend Jack

The qualifications for their rentals is absolutely ridiculous. You need a credit score so good…read morethat you could just buy a property. if you don't have perfect credit, save your $200.

Avoid renting from these greedy people. You can leave your rental spotless and they'll still take…read moreyour entire deposit. They charged me for cleaning they said they wouldn't. 2k that I won't see a penny of. 2k for light scratches on a rotting formica counter. They just make up issues and charges to keep your money regardless of anything. I was wondering why the rent was so cheap, seems they find other ways to take your money.

Chris and Renee was recommended by one of our good friends. We were very happy we gave hime a call…read morewhen we were ready to find a home in South Reno. Chris helped and guided us through our home buying process. His is very responsive and knowledgeable in the area. His knowledge and patience made the whole process very smooth and efficient. He would point out some of the things we had missed during home viewing and also gave good advice for things to consider for our best interest. His thoughtful gift on the closing day was a cheery on top and made us very welcomed at our new home. We 100% recommend to contact him if you are in the market to sell or buy! Thank you, Chris!!

One the best realtor "duo's" out there - deep knowledge of the market and sound advice throughout…read morethe process plus going above and beyond every step of the way. My wife and I found our dream home in a single weekend much thanks to the efforts of Chris and Renee and they skillfully negotiated an amazing deal and closed within a month all while we were mostly remote and out of state. Kudo's to this amazing couple and team - highly recommended!

Welcome Home has managed many of my rental properties for several years and its extraordinary team…read moreleader and real estate broker, Erika Lamb, has helped me buy and sell homes as well. I could not be more satisfied with the company's services. What makes Welcome Home an exceptional property management company--and Erika a superlative broker--cannot be stated in a few words, so please bear with me. For starters, I've never known anyone to spend as much time keeping herself apprised of trends and laws that pertain to property management and the real estate market as Erika. She is forever surprising me with her knowledge of the legal rights of tenants, landlords and homeowners associations, which has saved me many headaches and a great deal of money. Likewise, Erika's bottomless knowledge of Reno's best painters, locksmiths, handymen, landscapers, electricians, plumbers, roofers, and other specialists has ensured that work performed on my properties was done right the first time, which has kept my costs down. Erika's certifications, lofty positions, and awards, which can be found on the "About Us" page, impressive as they are don't do her justice. They don't tell you, for example, that Erika is brilliant when it comes to telling you which tiles, paints, LVP flooring, light fixtures, carpeting, backsplashes, sinks, etc., should go into a new or remodeled home to meet the tastes and expectations of tenants as well as buyers. Based on her advice in these areas I was able to obtain a record-setting sales price for a condo I sold in a huge complex near Midtown (more on her strengths as a broker later). Because of that experience and others, I'm eager to get her design advice on a 4-bedroom house that will be my first rental property in Verdi when construction of it is completed in several months. I could write a short book on all of the ways Erika has helped me with my rental properties--and how she'd likely help you if you chose Welcome Home to manage your rentals. But I'll move on because Welcome Home is more than Erika. The company consists of an excellent staff that calls upon excellent independent contractors as the need arises. For instance, the importance of an expertly crafted lease cannot be overstated, and I'm thrilled to report that Welcome Home works with one of Reno's top lawyers to keep its leases in line with current laws and to protect its clients from new laws that favor tenants. Put another way, Welcome Home has got your back on legal matters. A great lease, as some of you no doubt know, can protect a landlord in 1,001 ways, so to speak, and Welcome Home's lease is decisively the best I've ever seen. I have inspected the work of every member of the Welcome Home team, including its contractors, and have been impressed by all of them. Whether it's the team member who scrutinizes lease applicants and puts excellent tenants in my properties, or the team member who inspects and videotapes the condition of my properties before and after a tenancy to ensure that I'm not charged for tenant-caused damage, or the team member who smartly responds to a tenant request for a repair, or the photographer and the Photoshop masters who make my properties look gorgeous online (and generate above-market rents), there isn't a single person at Welcome Home or among its contractors that I don't hold in high regard. On a personal note, Welcome Home gives me peace of mind that when I pass on, my wife won't be burdened with all of the work and hard decisions that our rental properties require. Welcome Home will continue to manage them, even to the extent of providing my wife with annual tax statements she will only need to mail to our accountant. Preparing such statements is something Welcome Home does for us now. It's included in their host of property management services. How wonderful is that! Welcome Home is not the first property management company that I've hired in Reno, but it will certainly be the last. I cannot imagine how a property manager could improve upon the services offered by Welcome Home, and I'm a ridiculously finicky person. Back to Erika Lamb as a real estate broker. I've been very fortunate. I've owned real estate in Panama, Costa Rica, Pasadena, Altadena, South Pasadena, San Francisco and Reno. In Reno, I've owned no fewer than a dozen houses, townhomes and condos. Before listing a property in each of the above-mentioned markets I spent many hours identifying some of their best real estate agents and/or brokers and I'd give none of them a grade below B+ in hindsight. That said, Erika stands head and shoulders above the rest as representative for the buyer or the seller. I'd love to include the many examples of why I think so highly of Erika as a broker--and I had written the examples--but to my dismay I just now discovered that Yelp limits the length of reviews posted here and I exceeded the limit by about 900 words. You may find the rest of my testimonial at Welcome Home's website.

Avoid This Property Management Company - Dishonest and Aggressive…read moreI would strongly advise against renting from this property management company. Our experience was incredibly frustrating and ultimately felt like we were being taken advantage of. We were charged $250 for a pipe repair without ever being contacted, consulted, or quoted for the work. When we tried to schedule a meeting to discuss the charge, they refused to meet, ignored our calls, and eventually threatened us with eviction unless we paid. We were forced to pay for something we had no opportunity to approve or dispute. When we moved out, we gave more than 30 days' notice, professionally cleaned the carpets and the home, and even touched up the walls. Despite this, they withheld $2,100 of our security deposit. Their breakdown included: * $300 for drywall repair (not previously mentioned or shown to us) * $1,100 for painting the entire house (even though we left it in great condition) * A charge to replace a lightbulb they falsely claimed was out * $260 for cleaning (even though we had the home professionally cleaned) Throughout the process, this company was unresponsive, evasive, and became aggressive when we questioned the charges. It was clear they had no intention of communicating fairly or ethically. They do not treat tenants with respect and seem to rely on intimidation and avoidance to force compliance. This company took advantage of us and treated us dishonestly. Renters, beware--they will take your money and ignore your concerns.

Alicia took over managing our property a few months into our lease. She has been patient,…read moredetermined to help us out, and ensures our unit is up to standard, comfortable, and safe. She truly goes above and beyond for her tenants and will make sure things are handled in a timely manner (within her control that is). I appreciate her hard work and experience as a property manager.

I did business with Alicia for 9 years before she started Mountain Management and continue to do…read morebusiness with her. It is a blessing that I found her. She is very dependable and thorough, which when having a property manager is 100 % of the utmost importance! I honestly cannot speak more highly of her than wanting to give her 100+ gold stars.

We've rented for years, so we've worked with our share of property managers, and Joey is in a…read morecompletely different league. We rented a beautiful home in Somersett through SIGUA Property Management, and one of the best parts of the entire experience was working with Joey Vincent Pontillas. We also appreciated that our dogs were welcomed. They're part of our family, and it meant so much to be able to rent such a wonderful home without feeling like we had to apologize for having them. Any time something needed attention in the home, Joey was incredibly responsive. Whether it was a repair or a maintenance issue, he made sure someone was there as quickly as possible--often the same day or the very next day. We never felt ignored or like our concerns were put on the back burner. That level of responsiveness is rare, and it made us feel respected as renters. Toward the end of our lease, there was one disagreement that needed to be worked through. Joey handled it with professionalism, clear communication, and a level head. He kept everyone informed, treated both us and the homeowners with respect, and helped bring everything to a resolution that felt fair for everyone involved. What impressed us most is that he makes an incredibly demanding job look easy. We know that's not the case behind the scenes, but Joey's calm, responsive, and professional approach never wavered. He genuinely cares about doing the job well, and it shows. If you're looking for a rental or property management company in the Reno-Tahoe area--especially in Somersett--we highly recommend SIGUA Property Management. Joey is the kind of property manager who restores your faith in the profession. He's responsive, dependable, hardworking, and truly takes pride in his work. Thank you, Joey, for all of your hard work. We truly appreciate everything you did for us and wish you continued success.

I have worked with Mary Meeker with Sigua Property management for over 2 yrs. She is hands down the…read morebest realtor/property manager I have dealt with. She is kind, responsive, and treats her clients with respect and value. I cannot recommend her enough.

Unfortunately, this real estate transaction will go down as one of the worst if not the worst…read moreinteractions we have had with real estate agents. Mike Codman is untrustworthy and a liar. He tried going behind our backs to acquire a pool table he took upon himself to write into the deal without our knowledge with the intent to keep the item, poorly represented us throughout the deal and the kicker was not paying us monies he blatantly agreed to resulting in a small claims case which resulted in our favor as he is once again-A LIAR! Stay as far away as possible from this guy if you're looking for a smooth transparent transaction. His broker isn't any better as he backs his agents whether they are in the wrong or not.

We worked with Sally Small at Sierra Nevada Properties for both property management and our recent…read morehome purchase. Sally was always professional and organized, which helped make the home-buying process much less stressful. She connected us with helpful service providers, and we appreciated her recommendations. There was a lot of paperwork involved, and at times we felt a bit overwhelmed, but Sally was patient and explained everything thoroughly. Thanks to her guidance, we were able to close on our home a week early. Overall, we had a positive experience and would recommend Sally to others looking for a knowledgeable and supportive real estate agent.

My wife and I hired Piper Schulze to effectively market and sell my mother's house after she died…read more Piper won the account in a competitive situation, and came to us with a previous referral, and we could not have been more pleased with the decision. From the start, Piper handled every aspect of the sale, including advising us every step of the way. If you are considering buying or selling a house anywhere in Northern Nevada, and you want an agent who will protect your best interests and get you the best possible value -- whether you are a buyer or a seller -- Piper is the professional real-estate agent you want on your side. We are very careful in our recommendations, and Piper deservedly gets our highest recommendation.

Piper was a referral from another agent in Nevada who didn't work in Reno. We were looking for a…read morehome in Reno a couple years ago and Piper spent the day with us to take us to different areas and different properties. We ended up changing the focus of where we wanted to buy a home. We then took a break from house hunting for a couple years because the timing wasn't right. But through this time, Piper was always just a phone call or text away when we were interested in a home. Then it became something we want to focus on again at the end of 2024 and Piper jumped right back in and guided us through the whole process again and helped us find the home we eventually purchased. She was very patient with us through the whole process and was absolutely incredible to work with. She is very detailed and thorough. She always got us the answers to all the questions we asked, and did not cut any corners. We highly recommend her to anyone looking to buy a home!

Living in our apartment was once so nice and peaceful. The past two years have been complete hell…read morewith the change of management. We receive several violations, some that don't even pertain to us and should've been sent to other people. They make up random violations just to stir drama. They don't even use money effectively. They built a locked gate so homeless people couldn't pass through, and the gate was instantly broken. Last year our street's trees were infested with bugs for over a month and they did nothing. The large trees that line the streets are dangerous because they've never been maintained. They drop large branches every winter and I refuse to park my car on the street for that reason. If you're on the board's good side, then your place can look trashy. But if they don't like you, then they will make your life miserable until you move out. I don't even know where my money is going, just paying old ladies with an iPad? To do what? Nit pick where my bicycle can go?

I would like to commend and thank Glenn Schumacher for his outstanding support of the Karaoke Club…read more He has consistently helped us resolve electronics issues, ensuring our club meetings are both successful and fun. Throughout, Glenn has demonstrated professionalism, a strong dedication to service, and, above all, incredible patience. I am sure Glenn is a great asset to your organization. If I were hiring, I would hire him in an instant. Best regards, Paul Garrett

I can't say enough about Amy's professionalism, true caring nature, and extensive…read moreknowledge/connections. She brings all these qualities to the table for her clients, not just in the real estate transaction, but in the transition to their new home/community. We purchased a home from Amy in July 2016.  I picked Amy as our realtor because she answered her phone on a Sunday afternoon and arranged to show houses nearly immediately. That was a good indication of the level of commitment Amy has to service. Throughout the home buying process, Amy was extremely responsive and thoughtful in her recommendations to us. I've been exposed to a few realtors and Amy is the most service-oriented realtor I have worked with. She even went so far as to put something special in our house to welcome us when we moved in! Amy doesn't forget you once the deal is done. I have called Amy for recommendations of home service professionals. She has always come through with excellent, timely recommendations. All the people I have interacted with have such glowing things to say about her as well. To this day, she always makes me feel like helping me is her highest priority.  The rest of her team are also true gems--supporting Amy and providing excellent, personalized service as well. I highly recommend their team for your real estate transaction.

I was a first-time homebuyer and the thought of buying my own house came with a lot of…read moreapprehension. My apprehension was quickly put to rest when I first contacted Amy regarding buying a house. Amy was prompt in responding and set up an initial meeting to ask me about my requirements. In our first meeting, Amy explained that she runs her real estate business with her mom, Janet and her dad, Jerry - together known as The Wallin Team. After meeting with the Wallins, I left with the feeling that I have made a right choice to have them help me search for my dream home. The Wallins bring professionalism and knowledge to the table along with their friendly smile and expert advice on real estate. From the very beginning, the Wallins maintained an open and prompt line of communication. All of my questions were answered by one of the Wallins within 1-2 hours via text or email. The Wallins were ready to meet me for showings within hours of notice and made me their priority. Though I am sure they had several other clients they were working with, they always made me feel as if I am their priority. What impressed me most was how well they treated me and how passionately all three of them got involved in my search for a dream house. The Wallins did a great job explaining the whole process and the timeline associated with each step. They prepared a binder that was broken down in easy to understand section explaining the process and methodology of a house buying process. This was a very helpful resource. They took a lot of hassle and headache out for me as we moved along the process and Amy even came in on her birthday for the house inspection just to ensure all goes smoothly. My house closed on time and without any hiccups. They offer one-of-a-kind service and now, I have new-found appreciation for real estate agents. I can't thank Amy and the Wallins enough for making one of the biggest steps in my life such a seamless process. I highly recommend their Real Estate services and expertise. Thanks again for everything you guys did for me and my family. I would definitely be recommending my friends and family to your team.