Rating based on: consistency, cleanliness, quality, taste, and presentation This place SLAPS so hard you think you're Chris Rock at the Oscars. I came here expecting greatness because the reviews were already talking crazy, and honestly, they were right. This is not some fancy five-star, velvet-rope, tuxedo situation. It is clean, modern, contemporary, and the staff was attentive. Service was impeccable. But sugar, honey, iced tea ...this review is about the food. I got the half cheesesteak so I could leave room for the Parmesan French fries, and that was the move. Now about the star of the show: this cheesesteak is so good it might split your wig back. Tender. Juicy. Scrumptious. 100% beef chopped up with grilled onions and charred green peppers, plus I opted for the cheddar cheese. Every bite was filling, rich, and straight-up delicious. The bread held up, the cheese did its job, and the whole thing tasted like somebody inside that kitchen actually is a foodie.. Then come those Parmesan deep-fried French fries ....immaculate. Crispy, salty not too salty, cheesy, and gone way too fast. The menu choices were solid too, especially the roasted garlic duck fat mayo. That alone lets you know they are not f**ing around. If you are in Durham and looking for a cheesesteak spot, hit this place up ASAP like Rocky. read more

Reno’s Cheesesteak - Immaculate impeccable cheesesteaks - Cheesesteaks Near Me - Durham, North Carolina

I've been wanting to try this place for a while, but the hours are rather limited- 4pm to 8pm Tuesday through Saturday. We wanted to try for lunch, but that's not possible, and then we wanted to try on a Monday, but that didn't work out either. Anyway, we finally placed an online pickup order for a Saturday dinner. We tried a surf and turf (steak and shrimp) with cheese and onions- we paid extra for peppers but they left those off. We also tried a chicken, bacon and cheddar, which I liked better. We also got an order of lemon pepper fries. The restaurant was clean and fresh when we went in to pick up our food. I liked the retro vibes of the tables. The food was hot and tasty, but I wish they were open for lunch because I like to eat a little healthier at dinner. read more

Reno’s Cheesesteak - Cheesesteaks Near Me - Durham, North Carolina

My wife and I were going to a Duke basketball game and decided we were going to get something to eat prior to game time. We've been on the hunt for a good cheesesteak and she had this place on her radar for a while, so it was the perfect time to check this place out. There were so many options and choices that it took me a little bit of time to finally make a decision. I went with the wall town cheesesteak. It comes with a load of stuff! The steak of course... then you got Cajun sausage, fried onions, bacon with provolone cheese, and chipotle mayo. Then, fries on top of it as well? Oh my! This thing was so fresh and so good! They don't skimp you on the toppings, you definitely get an everything that you are supposed to on it on every bite. We also got an order of the garlic Parmesan cheese fries. They also tasted very good. I think hand cut fries are my favorite type to eat. They go very well with cheesesteaks, so I appreciate them having these. Only took about 15 minutes for everything to come out, which I thought was pretty good based off of the amount of people that were there. My suggestion... order yourself a whole cheesesteak. I saved the other half after our initial visit for lunch the next day. I was so happy that I did that. You'll thank me later. Check this place out, it's worth your time to go check them out. read more

Reno’s Cheesesteak - Wall Town Cheesesteak - Cheesesteaks Near Me - Durham, North Carolina

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I had a craving for cheesesteak and read good things about Reno's so I ordered a half cheesesteak and an order of seasoned fries. I like that there were a variety of different specialty cheesesteaks and fries on the menu and they even had a veggie option. I ordered a cheesesteak with garlic mayo, onions and mushrooms. I arrived at a clean and minimal set-up. I was greeted by a cheerful young lady who was working at the front. She did advise that they were waiting on fries and that worked out well because I would get hot fries instead of them sitting and steaming in the bag. After a few minutes my order was fully ready l, my name was called and I took my food home to enjoy privately. The portion of my half cheesesteak and fries were plentiful. The bread was super fresh, and tbe meat and cheese on the sandwich itself was delicious but I couldn't really detect any onions or mushrooms so I wasn't sure if they were missing or if they were chopped so finely that they just weren't distinguishable from the meat. The fries had the skin on and it looks like they were fresh cut but they were severely over seasoned even after trying to shake off the excess. I called back and spoke with the same young lady that gave me my order and when I told her about the fries, she didn't offer to replace the fries or apologize. Once I asked if the fries could be replaced, she said yes but at that point I decided it wasn't worth the drive back. My suggestion for anyone ordering seasoned fries is to ask for it on the side or request them naked. Overall I would definitely go back and next time I'll try a shake. read more

Reno’s Cheesesteak - Half cheesesteak - Cheesesteaks Near Me - Durham, North Carolina

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The food is always good, and the service is outstanding. To me, the wait isn't long. I have recommended them to my family and friends. The ambiance is nice. I like the layout of the place because it is bright and airy. They are very helpful if it is your first time coming to their restaurant. read more

One trip to Reno's, and it's now one of my favorite Durham sandwich shops! The food is positively standout. We got the seasoned fries, which came out hot and crispy and perfectly seasoned. We ended up not using the ketchup we asked for because they were so tasty on their own. There were boxes of potatoes around the restaurant (a la five guys), so I think they make them from scratch. Best fries in Durham, I think! I'm looking forward to trying their other seasoning variations as well. There's more options in the online ordering than the PDF menu on their website right now. We got both a chicken and steak cheesecake. Both came out gooey, cheesy, and delicious. But the standout was the duck chopped cheese, made with ground duck, cheese, and pickled peppers. It was positively overflowing with filling and weighed like, 5 pounds. I'm looking forward to many return visits to taste my way around the menu. My pro-tips: order ahead online. Ordering in the store is just at a toast tab screen, and they pack up everything the same way, so you might as well save yourself some time. Bring your own water if you don't want to buy drinks (the restaurant itself is pretty minimalist; there's plastic utensils and paper towel rolls to help yourself to, but I didn't see any water jugs or dispensers). And for families with kids, they have a high chair (along with some tables and booths for seating). read more

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Food quality was great online ordering was very easy. The only thing that I could critique was the bun was not toasted. Overall five stars. Got there about 30 minutes before closed. Everything was good.. read more

Overall, great experience and the closest "authentic" Philly cheesesteak I've had since leaving Philadelphia. Staff was kind, food was good, and the establishment was clean. read more

I'm from Philadelphia and I tried this place for a cheesesteak and the owner said once I tried it I would be back. Sorry my friend it was not good at all and I won't be back. It's sad when you have a cheesesteak shop but your wings are the best thing on your menu.A perso that is really from Philadelphia would tell you that your cheesesteaks are below average.Your cheesesteaks wouldn't make it if you was in Philadelphia. I guess a lot of your customers have never had a real cheesesteak or ever been to Philly to taste a real cheesesteak so they don't have a clue what a good cheesesteak taste like. Sorry but I wouldn't ever come back to get a cheesesteak. Too far of a travel and too expensive for it not to taste like a real cheesesteak read more

I consider this place a hidden gem of the Woodcroft Shopping Cntr. After discovering it a few months ago; I wasn't quite sure if they were actually open at first because they are nestled in such an obscure location that doesn't have a marque. So you have to look intently for the large, green 'Open' sign near the entrance. Just one door down from West 94th St. Pub. Conventionally spartan, yet very clean space once you're inside. There are two kiosks for self-service ordering, although web ordering is available through Toast or their website (highly recomment using Toast). Nice sturdy seating indoors and outdoors. The owner/manager is a kind soul and makes you feel right at home with intelligent, yet laid-back conversation. From his presence alone, you can tell that he's a real entrepreneur who takes pride in his craft. So...let's get to the crux of this review: The Food! Upon my first initial visit, the owner recommended the OG Steak Cheesesteak. I got the whole with a ton of accoutrements along with the Lemon Pepper Cajun Fries. Let me tell ya...the phrase, "we eat first with our eyes and then our mouths" comes to mind when I got home with my order! The Cheesesteak was masterfully made with more meat in a steak roll than I have seen in my life. It was simply a thing of beauty. It made no sense how delicious that OG Steak was to my tastebuds. Ridiculous levels of flavor! Literally took me two days to eat that monster of a Cheesesteak. Upon my next visit, I gave the owner well deserve accolades and informed him that I will be telling my friends about how much I enjoyed the experience. So, keeping to my word, my friends...please check out this place for yourselves. The experience will surely bring a smile to your inner face. read more

Reno’s Cheesesteak - A ton of steak! Real Cheesesteak! - Cheesesteaks Near Me - Durham, North Carolina

My brother and I were visiting from out of state and stopped here. We had a wonderful experience. The wings were delicious, unlike any wing I have personally had before- very unique and tasty. The owner was present and it was very apparent he had a huge heart for the business and wanted to ensure his guests were enjoying his product. He was friendly and attentive, as well as the cashier who assisted us briefly. read more

I had been wanting to try this place for a while since my wife let me know there was a new cheesesteak place at Woodcroft. Sadly their hours are pretty limited. We made time on a Saturday evening and placed an online order. We ordered two of their signature sandwiches. The Surf and Turf (steak and shrimp) we ordered sweet peppers but they forgot those. We also ordered the Chicken, Bacon and cheddar. We also ordered the lemon pepper fries. The online ordering was very prompt and they have lots of options on their website to choose from, yet they still got the order wrong. Both sandwiches were ok. The flavor profiles while very bold were nothing that exciting. The fries were amazing. While it's always great to order from a local place, the cheesesteak we got seemed almost less impressive than something you can get from Jersey mikes. I'd be curious to try them again but just going for a more basic create your own cheesesteak for a more classic flavor. The place was very clean with easy parking and sit-down spots available in the restaurant but it's pretty much a kiosk only order system for pickup. Nothing terribly exciting to make you want to stick around. read more

Reno’s Cheesesteak - Cheesesteaks Near Me - Durham, North Carolina

First time there. Had to order at a kiosk. I wanted the wings & fries but for some reason they were out. I opted for a jerk chicken cheesesteak instead. Because they didn't have what I went there for they gifted me some extras for free. Had a short wait, took my order to go. Delicious! The jerk chicken sauce was hot enough. The meat was tender and the bun was soft like I like it. The cheesesteak is huge!!!! The fries were seasoned perfectly! They even tasted good by the time they got down to room temperature. I will definitely return. While I understand the trend of ordering at kiosks, I don't like them. They allow the restaurant to miss out on the opportunity for greetings and conversation that are essential for small businesses. But overall this was great. read more

The establishment is kept very clean and there is seating available. When you walk in you use the kiosk to order your food to go or to dine in. You can also order ahead for a quick pick up they do get a steady stream of customers at a time from what I saw. The staff was friendly and recommended you create your own if it's your first time. I tried the chopped turkey which was good with the lemon pepper fries. My daughter tried the chicken cheesesteak which she devoured lol. I would definitely return to try a different sandwich. I did try the watermelon lemonade which was ok (was hoping for a less watermelon syrupy flavor). read more

Reno’s Cheesesteak - Chopped turkey - Cheesesteaks Near Me - Durham, North Carolina

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Stopped by for some takeout tonight. When you come in they have two tablets to place your order and pay on. You put in your phone number to get a text message when your order is ready. It didn't look super busy so we were surprised by the wait time which was about 40mins. Next time we would definitely order online for pickup instead. There is some seating inside but very little. They also have some tables outside right in front. For drinks they have some bottled options like soda and water and then house made tea and lemonade. The fries tasted very similar to five guys definitely homemade. The cheese garlic flavor we got was super delicious. We got two full cheesesteaks but we could have shared one or gotten a half instead. For size reference in the picture the sandwich was the size of my lower arm. Great price for the portion. I've only had a few cheesesteaks in the triangle but definitely the best I've had so far. read more

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This restaurants is in the Woodcroft area near where we live and we had been following them on social media before popping in on a Thursday evening. I'd have to say our dining experience was mixed. The food was fine (OG cheesesteak, mushroom cheesesteak, seasoned fries, lemonade and ice tea) but our interaction with the manager was odd. When we first walked in, I grabbed a menu and he chided me for not going directly to the touchscreen, saying I didn't need to bother with the menu (then why have them?). Then after our food was delivered, he chided my wife for ordering the mushroom cheesesteak and making fun of vegans, which she is not. He tried to couch it with a "I'm just kidding" but by that point I was kind of annoyed. There is also a sign on the wall saying there are condiments, but there was nothing there. They seem to do a lot of takeout business, as several people popped in to get their food while we were dining. Recap: food is fine but staff was not very customer-friendly. read more

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This restaurant just opened recently in our neighborhood not too far for my home. It's small and bright and simple on the inside. The service is always fast and friendly but the star of this place is the food. The cheesesteaks are so good! They are big and affordable at $14 for a large cheesesteak packed with meet and cheese. This place is my new guilty pleasure. It's usually not very busy which I hope it grows in popularity because it really is that good. 5 out of 5 no complaints just good food. This will not help my diet goals but it's such a good indulgence. Check it out y'all! read more

Reno’s Cheesesteak - OG Cheesesteak - Cheesesteaks Near Me - Durham, North Carolina

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This was so good and loaded with so much meat! Every bite was rich, flavorful, and worth it. The quality and portions were amazing definitely a standout sub and a great overall experience read more

Reno’s Cheesesteak - Cheesesteak half - Cheesesteaks Near Me - Durham, North Carolina

The food was really good and made to order. The service was quick and the ambiance for this type restaurant was fine. read more

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This is a terrific place to enjoy an awesome cheesesteak and fries! We walked and was warmly greeted. The gentleman walked up and provided updates to the menu. Apparently, the hot chicken wasn't selling for some reason. Well that might be because the cheesesteaks are so awesome that I don't even think I would gotten to it! The place is small but has outdoor seating. Very clean and overall a great new addition to the area. We will be back!!! read more

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Philly cheesesteak enthusiasts should definitely give this place a try. The sandwiches are wonderfully moist and exceptionally cheesy. My only wish is that the messiness didn't necessitate using a fork and knife. Additionally, I would suggest adding a little more meat to the sandwich. On the positive side, I enjoyed the shop's decor and atmosphere, and the staff were very friendly. I encourage you to visit and support this local business. read more

We ate at Reno's Cheesesteak for the first time at the recommendation of a friend and it did not disappoint. I got a half OG cheesesteak and Nik got the whole Walltown cheesesteak. We shared an order of Parmesan garlic fries. The half cheesesteak was big, and the whole cheesesteak was massive...there was so much filling in the sandwiches and the flavor was on point. We came hungry and left fully satisfied. If you are looking for a legit cheesesteak, check out Reno's Cheesesteak. You will not be disappointed. (No pictures of food because we ate it all before I thought to document) read more

Delicious! The cheesesteak is huge and so flavorful! Order online so you don't have to wait long! Will definitely be back!

Found about this place on TikTok. Then heard they were the same owners of TruFlavors. You know how great that place it. Traveled there with a friend. Ordered a whole bacon chicken cheddar's cheese sandwich (sub). Better come hungry. It was delicious, yummy and filling, could barely finish 1/2 sub. Their garlic fries were outstanding. Finished the other half for lunch. Wow! Made me a repeat customer read more

Stopped here on a whim before visiting a neighboring store and was pleasantly surprised. I had the OG with chicken, onion, and provolone. Staff was pleasant. Will definitely return. read more

I ordered honey buffalo lemon pepper wings, got home and realized it was sweet chilli wings instead. I could not return due to my schedule for the day. I tried to contact the business, they had no working phone number so I messaged them on TikTok and Instagram and left a comment. Following day, I went to the establishment and was told I got what I paid for even though the ingredients "honey buffalo lemon pepper" was not present at all, the wings was nothing like what was pictured on the website and instead clearly the wrong flavor. He claimed they would change the picture on the site to the picture of the garlic sweet chilli which would be incredibly misleading if you're expecting honey buffalo. Needless to say the customer service is horrible. read more

Reno’s Cheesesteak - Not honey buffalo lemon pepper - Cheesesteaks Near Me - Durham, North Carolina

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I had been hearing about this place for months and finally got a chance to try it out. Wow! It lived up to the hype. Definitely the best cheesesteak I've had in Durham, and probably the Triangle. Fries were incredible, too. A couple of cautions: - The half is plenty. I went with a whole and it was nice to have leftovers, but there was no way I could have eaten the whole in one sitting. So if you don't have a way to get the leftovers in a fridge afterwards, order the half. - They don't have tap water available (or a soda fountain machine). I don't remember ever going to a restaurant that didn't have free water available. - Our two orders took awhile to prepare, but we were their first customers of the day and in no hurry. Just don't go in expecting a sandwich to be ready in 5 minutes or less. I can't wait to go back and try some of their other variations on the menu! read more

Wait was almost an hour to receive order! (ordered two sandwiches) Food was mediocre at best. The cheesesteak tasted more like hamburger helper on a bread and the lemonade was horrible. Sorry, but i wouldn't recommend. read more

I ordered the OG chicken cheesesteak . It was very good! A little too much lettuce for my liking, but the flavor was good. I also ordered garlic Parmasean fries and those were delicious as well. The space was very clean and the guy helping at the front was really nice and even asked how we liked everything. Great customer service! I will try Reno's again! read more

This is a new spot that deserves a mention. It's next to Chubby's. We went on Saturday for lunch but noticed they were closed till 4p, so check the hours before you visit. The inside is neat and modern. You order from a kiosk however there was a guy helping with suggestions. We got a whole OG cheesesteak with house made cheezwiz and fries. It's definitely enough for 2 people and I'm a big eater. The sandwich was the bomb, gives Philly a run for their money. Plenty of hot well seasoned fries too. I hope this place survives as the food was really good and portions big for the price, good value. We spent $25 for the combo but again definitely enough for 2 hungry people. Check them out. read more

Reno’s Cheesesteak - OG cheesesteak and fries - Cheesesteaks Near Me - Durham, North Carolina

Hey there, Mike from South Jersey just outside of Philly. I love a good Cheesesteak. I've been dying to try this place. Went and ordered three large cheese with fried onions. one with provolone, one with Cooper, one with yellow American/their homemade cheese whiz. The were absolutely delicious, flavor, bread and generous. This is my new go to place for cheesesteaks. The fries on the other hand, not that great. Maybe it's just a bad day for french fries. But will definitely go back again am for the cheesesteaks. You guys nailed it! read more

My partner heard glowing reviews about this place from a colleague, so we knew we had to go! Our experience was incredible from the moment we walked in the door. A friendly team member invited us to order at the kiosk and gave helpful instructions on how to order a vegetarian version of the loaded fries (pictured below). My partner ordered the North Star sandwich combo. From our first bites, our minds were BLOWN! The portions were amazing--we came hungry and left full. We shared photos with friends and family, wrote this review, and posted to socials from our seats at a table inside the restaurant, which has a modern yet retro feel. We will be back many more times with guests! read more

Reno’s Cheesesteak - Cheesesteaks Near Me - Durham, North Carolina

The food is unique and really freaking good! The staff are friendly too. It's a small joint but pretty nice. My only complaints are that they seem to frequently run out of ingredients and that they have strange and difficult to remember hours of operation. Also, unfortunately they're rarely open during the hours when I think many would go crazy for this kind of chow if they knew about this place. read more

No question, the best cheesesteak in Durham, but sort of for take out only. Their classic cheesesteak is amazing, and they have some original creations that are worth trying. Great ingredients and attention to detail. Very good bread and hand cut fries. I've ordered from them 5-6 times now and never been disappointed with the food. Their physical location leaves something to be desired. You get there and while they do have a few tables for dine in, it's pretty sparse and sterile and you get the feeling that they don't actually want you to stay. If you live near their location it's awesome for takeout and go. But all the times I've ordered from them, it seems like they sometimes have delivery options through Toast or other apps, and sometimes it's dine in or carry out only. There's a Randy's pizza across the street that does a serviceable cheesesteak. Definitely not as good as Reno's, but Randy's delivers, so sometimes I order from them when I don't have time to go pick it up. read more

We ordered two 1/2 cheesesteaks and a regular fries. It was delicious and the portions generous. We will absolutely be back.

This Philly girl loves the cheesesteaks! Will definitely be baaaaack.....aaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

The food is amazing! Everything is delicious down to the homemade lemonade. The staff was friendly and helpful without being pushy. Everything is made fresh and piping hot. read more

Food Was Delicious, Definitely Worth The Price, Will Return To This Restaurant Soon!!

I don't know where all these five star reviews came from. There was almost nothing good about this place except the sandwich was OK. The interior looks like a cheap fast food restaurant at. When we went in, it was cold outside and just as cold inside. we had to keep our heavy coats on while we were eating. I don't know who said the service was good, but there was absolutely no service at all. There were menus on our table that didn't correspond to what they had on their website. And you had to go to a kiosk on the other wall to put in your order. It was not intuitive. You put in your name and they either call your name out or send you a text when your order is ready. They do not deliver it to your table. And the restaurant has absolutely no dishes, nothing that would need to be washed. If you ask for them, they will give you a plastic fork. The way our food was presented to us, was wrapped in sheets of paper, which did not necessarily keep the sandwich insides from oozing out the edges. The french fries were served in a paper bag which ended up greasy all over the outside of it. I had the garlic fries which I think we're either four dollars or $4.50. When I got them, they were barely warm and soggy, not crispy at all. Huge disappointment. And if you wanted to catsup, which it needed because they were not very well seasoned, that came in those tiny packets that take seven or eight off to get enough ketchup out to put on your fries. And you had to go back up to the counter and practically beg for that. I'm was not thirsty but I knew I needed something to drink with it but somehow I couldn't find that on the order form so I was just going to get a cup of tapwater. When I went up to the counter to ask for it they said they didn't have that, that everything was in bottles. I inquired about the tea they had advertised in different flavors, but that also came only in a plastic bottle. And they only had one flavor left. For four dollars a bottle. So I opted for the bottle water for $2.10. I should let you know that it wasn't cold. It was room temperature. I forgot the name of the sandwich I had but it had beef, bacon, french fries onion , and maybe some garlic mayonnaise, the one thing I could say good about it, was that it was huge. I think definitely enough for two meals for anybody. But to wrap up our leftovers, we had to use the paper that it originally came in, which was messy so we went back up to the counter and asked for more papers. They gave us one. We finally gave up and wrapped it up in the messy papers, then went back and they finally gave plastic bag to put it all in to to carry with us. It was our responsibility to clean up our own tables. Nobody worked there ever came to our table for anything. They also do not help us order so I don't know why they even gave us an option to put a tip in. If I had known, that would be absolutely no service I would've left a zero tip. I seldom give restaurants this bad of a review, but I felt it was my responsibility to give people the other side of it since it has so many stellar reviews and I don't know where the heck they came from. Maybe they came at different times during the day or the week. I don't know if they're open in the evening but they seem to be open only two days a week for lunch. I guess the owner is trying to make a good thing there, but I don't think he's doing a very good job of it and if he disappoints as many people as he did us, I don't think he's gonna be in business very long, which is a shame because I think it has potential, but it certainly hasn't been met there. I was glad to leave so I back to my car and get warm again. read more

Reno’s Cheesesteak - Cheesesteaks Near Me - Durham, North Carolina

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The chef from True Flavors! Lots of options. We tried brisket and chicken and were very happy. We ordered the regular fries that were seasoned with a tasty blend of spices. Lemonades and the most perfect peach milkshake. The place is clean and modern. Cool vibe. A few outdoor tables. Service is very friendly. It is best to go hungry because the sandwiches are generous. Great local place. read more