Andrea A.

My family had a serious craving for cheesesteak, so I brought them to Reno's! As a vegetarian, the only option for me was the Forest Hills Mushroom sandwich. It was huge (and thus, messy)! And pretty tasty, very rich though. The fries were classic, crispy and well-seasoned. Service was fast: as others have recommended, we ordered online for pick-up. Ambiance is casual with inside and some outside seating. Reno's is located in a large shopping complex, so there's lots of parking. 9/10 would recommend!

Mark D.

My wife and I were going to a Duke basketball game and decided we were going to get something to eat prior to game time. We've been on the hunt for a good cheesesteak and she had this place on her radar for a while, so it was the perfect time to check this place out. There were so many options and choices that it took me a little bit of time to finally make a decision. I went with the wall town cheesesteak. It comes with a load of stuff! The steak of course... then you got Cajun sausage, fried onions, bacon with provolone cheese, and chipotle mayo. Then, fries on top of it as well? Oh my! This thing was so fresh and so good! They don't skimp you on the toppings, you definitely get an everything that you are supposed to on it on every bite. We also got an order of the garlic Parmesan cheese fries. They also tasted very good. I think hand cut fries are my favorite type to eat. They go very well with cheesesteaks, so I appreciate them having these. Only took about 15 minutes for everything to come out, which I thought was pretty good based off of the amount of people that were there. My suggestion... order yourself a whole cheesesteak. I saved the other half after our initial visit for lunch the next day. I was so happy that I did that. You'll thank me later. Check this place out, it's worth your time to go check them out.

Crystal A.

I had a craving for cheesesteak and read good things about Reno's so I ordered a half cheesesteak and an order of seasoned fries. I like that there were a variety of different specialty cheesesteaks and fries on the menu and they even had a veggie option. I ordered a cheesesteak with garlic mayo, onions and mushrooms. I arrived at a clean and minimal set-up. I was greeted by a cheerful young lady who was working at the front. She did advise that they were waiting on fries and that worked out well because I would get hot fries instead of them sitting and steaming in the bag. After a few minutes my order was fully ready l, my name was called and I took my food home to enjoy privately. The portion of my half cheesesteak and fries were plentiful. The bread was super fresh, and the meat and cheese on the sandwich itself was delicious but I couldn't really detect any onions or mushrooms so I wasn't sure if they were missing or if they were chopped so finely that they just weren't distinguishable from the meat. The fries had the skin on and it looks like they were fresh cut but they were severely over seasoned even after trying to shake off the excess. I called back and spoke with the same young lady that gave me my order and when I told her about the fries, she didn't offer to replace the fries or apologize. Once I asked if the fries could be replaced, she said yes but at that point I decided it wasn't worth the drive back. My suggestion for anyone ordering seasoned fries is to ask for it on the side or request them naked. Overall I would definitely go back and next time I'll try a shake.

Rosa L.

One trip to Reno's, and it's now one of my favorite Durham sandwich shops! The food is positively standout. We got the seasoned fries, which came out hot and crispy and perfectly seasoned. We ended up not using the ketchup we asked for because they were so tasty on their own. There were boxes of potatoes around the restaurant (a la five guys), so I think they make them from scratch. Best fries in Durham, I think! I'm looking forward to trying their other seasoning variations as well. There's more options in the online ordering than the PDF menu on their website right now. We got both a chicken and steak cheesecake. Both came out gooey, cheesy, and delicious. But the standout was the duck chopped cheese, made with ground duck, cheese, and pickled peppers. It was positively overflowing with filling and weighed like, 5 pounds. I'm looking forward to many return visits to taste my way around the menu. My pro-tips: order ahead online. Ordering in the store is just at a toast tab screen, and they pack up everything the same way, so you might as well save yourself some time. Bring your own water if you don't want to buy drinks (the restaurant itself is pretty minimalist; there's plastic utensils and paper towel rolls to help yourself to, but I didn't see any water jugs or dispensers). And for families with kids, they have a high chair (along with some tables and booths for seating).

Chuck J.

I consider this place a hidden gem of the Woodcroft Shopping Cntr. After discovering it a few months ago; I wasn't quite sure if they were actually open at first because they are nestled in such an obscure location that doesn't have a marque. So you have to look intently for the large, green 'Open' sign near the entrance. Just one door down from West 94th St. Pub. Conventionally spartan, yet very clean space once you're inside. There are two kiosks for self-service ordering, although web ordering is available through Toast or their website (highly recomment using Toast). Nice sturdy seating indoors and outdoors. The owner/manager is a kind soul and makes you feel right at home with intelligent, yet laid-back conversation. From his presence alone, you can tell that he's a real entrepreneur who takes pride in his craft. So...let's get to the crux of this review: The Food! Upon my first initial visit, the owner recommended the OG Steak Cheesesteak. I got the whole with a ton of accoutrements along with the Lemon Pepper Cajun Fries. Let me tell ya...the phrase, "we eat first with our eyes and then our mouths" comes to mind when I got home with my order! The Cheesesteak was masterfully made with more meat in a steak roll than I have seen in my life. It was simply a thing of beauty. It made no sense how delicious that OG Steak was to my tastebuds. Ridiculous levels of flavor! Literally took me two days to eat that monster of a Cheesesteak. Upon my next visit, I gave the owner well deserve accolades and informed him that I will be telling my friends about how much I enjoyed the experience. So, keeping to my word, my friends...please check out this place for yourselves. The experience will surely bring a smile to your inner face.

Dan H.

I had been wanting to try this place for a while since my wife let me know there was a new cheesesteak place at Woodcroft. Sadly their hours are pretty limited. We made time on a Saturday evening and placed an online order. We ordered two of their signature sandwiches. The Surf and Turf (steak and shrimp) we ordered sweet peppers but they forgot those. We also ordered the Chicken, Bacon and cheddar. We also ordered the lemon pepper fries. The online ordering was very prompt and they have lots of options on their website to choose from, yet they still got the order wrong. Both sandwiches were ok. The flavor profiles while very bold were nothing that exciting. The fries were amazing. While it's always great to order from a local place, the cheesesteak we got seemed almost less impressive than something you can get from Jersey mikes. I'd be curious to try them again but just going for a more basic create your own cheesesteak for a more classic flavor. The place was very clean with easy parking and sit-down spots available in the restaurant but it's pretty much a kiosk only order system for pickup. Nothing terribly exciting to make you want to stick around.

Madalena G.

The establishment is kept very clean and there is seating available. When you walk in you use the kiosk to order your food to go or to dine in. You can also order ahead for a quick pick up they do get a steady stream of customers at a time from what I saw. The staff was friendly and recommended you create your own if it's your first time. I tried the chopped turkey which was good with the lemon pepper fries. My daughter tried the chicken cheesesteak which she devoured lol. I would definitely return to try a different sandwich. I did try the watermelon lemonade which was ok (was hoping for a less watermelon syrupy flavor).

Bethany K.

Stopped by for some takeout tonight. When you come in they have two tablets to place your order and pay on. You put in your phone number to get a text message when your order is ready. It didn't look super busy so we were surprised by the wait time which was about 40mins. Next time we would definitely order online for pickup instead. There is some seating inside but very little. They also have some tables outside right in front. For drinks they have some bottled options like soda and water and then house made tea and lemonade. The fries tasted very similar to five guys definitely homemade. The cheese garlic flavor we got was super delicious. We got two full cheesesteaks but we could have shared one or gotten a half instead. For size reference in the picture the sandwich was the size of my lower arm. Great price for the portion. I've only had a few cheesesteaks in the triangle but definitely the best I've had so far.

Glenn G.

This restaurants is in the Woodcroft area near where we live and we had been following them on social media before popping in on a Thursday evening. I'd have to say our dining experience was mixed. The food was fine (OG cheesesteak, mushroom cheesesteak, seasoned fries, lemonade and ice tea) but our interaction with the manager was odd. When we first walked in, I grabbed a menu and he chided me for not going directly to the touchscreen, saying I didn't need to bother with the menu (then why have them?). Then after our food was delivered, he chided my wife for ordering the mushroom cheesesteak and making fun of vegans, which she is not. He tried to couch it with a "I'm just kidding" but by that point I was kind of annoyed. There is also a sign on the wall saying there are condiments, but there was nothing there. They seem to do a lot of takeout business, as several people popped in to get their food while we were dining. Recap: food is fine but staff was not very customer-friendly.

Ashley F.

This restaurant just opened recently in our neighborhood not too far for my home. It's small and bright and simple on the inside. The service is always fast and friendly but the star of this place is the food. The cheesesteaks are so good! They are big and affordable at $14 for a large cheesesteak packed with meet and cheese. This place is my new guilty pleasure. It's usually not very busy which I hope it grows in popularity because it really is that good. 5 out of 5 no complaints just good food. This will not help my diet goals but it's such a good indulgence. Check it out y'all!