Quality work and warranted craftsmanship. They've repaired a few tricky clocks for me and even…read morereplaced glass in a odd sized Vintage French clock. Excellent shop. Some nice vintage watches too!

Fast friendly service. Went in for a watch repair on my Movado wrist watch, these guys are quick…read moreand extremely knowledgeable.

Roma House, located in Whitby Mall, fixed the metal band of my Swiss watch in minutes after being…read moreturned away by several big-store jewelers who could not. From this point forward, Roma House will be my go-to jeweler for repairs and service, and quality gifts for my family.

The owner today basically called me a liar and accused me of trying to get a free battery…read more On Jun 30 I left my watch for him to replace the battery. Later when I mentioned I was there to pick up my watch he game me a strange vacant look. I described my watch and I gave him $20 cash. At home when I went to wear it I saw it was not working and time & date were not updated. I called and told him and said I would be in Whitby in a few days and he agreed to fix the problem. I returned today and he told me I was trying to get a free battery and was lying. He insisted he changed it but I know he did not. He said it was "impossible" that he didn't change it. I don't recommend this place! He is a scammer.

Came into the shop to replace the battery. The watchmaker opened the watch within a few minutes and…read moreupon completion, I asked if he had a replacement pin for the strap. He didn't have a pin that would fit but managed to fix the pin in question. He charged a reasonable amount for the battery and didn't charge to fix the strap pin. If I need any other watch repair work one, I will be back to have him do the work.

Was there to change a battery for one of my watches. Went to my usual person at Market Village…read morefirst. The watch was working still when I went there, but the battery was dying. The lady at Market Village changed the battery and the watch no longer worked. She did not bother to try to fix it and just said it's not working ... Anyhow, I went to Mr Lee's to see if he can fix it. This is my first visit. When I went into the store, I was greeted by the person working there right away. He tried for 30 mins to try to fix it but the watch still did not work. He proceeded to take the same watch he had on sale, took it apart to compare, found the same problem with his watch. He told me to leave it with him and he will call the manufacturer to figure out the problem. One day later, I got a call, the watch was fixed. All that work and he charged me $10. Extremely helpful, very patient and persistent to solve my watch problem. Would definitely go there again.

I shipped my non-functioning 1980's generation Gucci watch off to SWS to be repaired (with some…read moretrepidation). It was returned to me 44 days later. To say that I am pleased with its repair & condition would be an understatement. And the cost was very reasonable. It also arrived set to Pacific Daylight Time! Most of all I am beyond impressed by SWS's customer service especially in today's business environment. I had contacted a number of watch repair businesses including in L.A. & San Francisco & none bothered to respond. An internet search for Gucci watch repair in Canada led me to SWS. After receiving my watch & having his watchmaker evaluate it, Bill contacted me via email with a couple of options along with his recommendation for the best option (actually the least costly) to restore its functionality. A new Swiss movement, new circuit & coil were installed. The customer service I experienced from Bill should be a template for other businesses. I will be emphatic in recommending SWS watch repair services whenever the opportunity arises. It has been a great pleasure doing business with Bill & Swiss Watch Services. K.L.L. Vancouver Island

Bill and his team restored my old Omega Constellation to its its former glory…read more They are by far the best repair facility for high end watches in Canada, I have tried others but they don't come close. Even had my piece send to Omega Switzerland and back , they wanted me to purchase a new band , they did not even try to repair it. Could not be bothered. The company takes a personal interest in what it is you want to have done and they repair a broad range of pieces. You will get an honest review and costing for your piece upfront. Theif response time is quick and their pricing is very reasonable. SWS is the GOTO Company for all your watch repairs and concerns.

Sad to write this review but others need to know. My 14 year old daughter saved up her money to buy…read morea ring for herself. Within the first month she lost a stone. She took the ring back in and waited over a month for the repair only for her to get the ring back and within a few weeks lost another stone. Spoke to a woman that works there who said she eas going to order her a new one but they had to wait to have an order for over 1000.00 before they could order. After waiting and not hearing anything for 2 months I decided to call and check up on the status only to be told that the broken ring is still sitting there and they have not been able to order a new one yet. She offered to repair the ring for the 3rd time while we waited for a replacement ring to come in. Forward 2 months, no phone call I happened to be at the mall and thought I should go check the status. Ring was ready (the repaired one) I asked when the replacement one would be in and she said it is there waiting to be unpacked. My daughter got a call a few hours later and they said they are not re ordering her a ring. I gave them a call as she is 14 and not sure how to navigate this...spoke to the same rude woman who said don't wear the ring often because it's soft and will obviously break. I asked about a replacement and she said nope tlshe never said that (there was 3 family members with me when she did state it would be replaced). Disappointed in their process of this, it has left my daughter confused and upset about the messiness of this. Rude staff members, overpriced jewelry and crappy quality to say the least! Will never shop here or recommend to anyone. Management should be ashamed.

I have nothing but great things to say about Oshawa Jewellery. Sandra was excellent and helped…read morewherever she could. The rest of the staff was friendly and I never had any problems!

I have been wearing a solid gold rlng for a number of years and following weight gain I was having…read more significant pain wherein it became necessary to have the ring removed. Upon visiting with my niece in Peterborough she recommended that I source out Bob's Watch Repair. Upon doing so I was astonished to be quoted $0,00 for the removal and it was completed in 3-5 minutes. Bob's son who attended to the removal was very personable and professional. The next that I have the desire to purchase jewellery or require repair relating to a watch, Bob''s Watch Repair will be on my priority list. Jack Cox.

Always my go to place for watch and jewelry repairs , great staff and Covid compliant. True…read moreprofessionals !

Great Service! I found exactly what I wanted and the prices were reasonable. They had the best…read moreprice for a pair of white gold earrings that I purchased at the Oshawa Centre.

Obsessed is an understatement! My fiancé came shopping for an engagement ring and rather then push…read morehim towards something in store the salespeople at your store helped him create my dream ring! He was assisted with hand picking out my diamond , setting, and gold band to make the ring everything I had ever hoped for! We are so happy with how this turned out and cannot wait to come in and design a wedding band to match!

Walked in and was immediately met with help. Quick quality work for a reasonable price. Really…read moreappreciated RJ's care and questions. I'll be back for my other watches. Highly recommended. FYI, they're in the basement of the building.

The smallest store ever, with standing room for two moderately-sized clients at a time. Great…read moreservice, like the good old days!

David did a wonderful job on my mother's Longines watch repair and restoration. Before ordering…read morethe service I gave him a phone call to discuss the process and pricing. Such a gentleman on the phone. I ordered the repair service online and he sent me a UPS package with a very strong case to ship my watch in. In about 2 weeks he shipped the case back to me with my mom's watch inside and it looked like brand new! And it kept perfect time again! I am very grateful to have found this man. Absolutely no hesitation in recommending Vertolli Jewellers to anyone in need of watch repair.

From the owner: David Lorefice is a Master Watchmaker with over 50 years of experience. David was employed at…read moreOmega's head office in Toronto. David repairs most makes of watches Canada-wide and most grandfather clocks within a 50km radius of Barrie, ON. Authenticated vintage jewellery at a fraction of appraised value. Give David a telephone call or send a message to discuss your needs. Omega Watch Repair Specialist Watch Repairs to Most Makes Including Rolex Grandfather Clock Repairs Vintage Jewellery Diamond Engagement Rings Wedding Bands Antique Pocket Watches