Absolutely terrible experience. I was quoted one price at the beginning, but once the work was…read morecompleted, the final bill was significantly higher with little to no explanation. It felt like a classic bait-and-switch tactic. The communication was poor, the professionalism was lacking, and getting clear answers about the charges was nearly impossible. The staff seemed more interested in finding ways to add costs than providing honest service. I would not recommend this company to anyone. Make sure you get everything in writing and be extremely careful before agreeing to any work. There are far more trustworthy and professional businesses out there.

New Image Restoration was hired for a fee of $1,000 plus tax to remediate a mold issue measuring 2'…read morex 1' x 2' x 1' located within the wooden structure above the bathroom ceiling (sheetrock). The contractor(s) from New Image Restoration removed and disposed of approx. 2' x 4' x 2' x 4' of the ceiling (sheetrock) that exhibited signs of mold, treated the exposed wood with a mold and mildew killer, identified the source of a leak, and recommended that I hire a plumber. I found the quality of the work to be satisfactory however, the identification of the leak was inaccurate, as no pipes were found to be leaking. The contractors were courteous and presented identification upon request before entering my home. Nevertheless, I consider the cost of the work particularly expensive for seniors given that it represents only (1) component of a (3) part job. Additionally, I was asked to sign a blank contract that stipulated a 50% charge, the cost was not explicitly detailed in the agreement. I had to inquire further to clarify this matter. Despite the fact that New Image Restoration was aware of my insurance company's $500 deductible, I was required to pay (2) both payments of $500 plus. Moreover, I began to receive multiple invoices totaling over $1,500 for services such as drywall repair, patchwork, priming, and painting, which were not performed by New Image Restoration or Super Steamer Carpet. It was also concerning to discover that New Image Restoration billed me through a subcontractor, Super Steamer Carpet, without prior notification regarding the involvement of subcontractors. Ultimately, I found it necessary to hire multiple contractors to complete the work on the ceiling mold issue. This experience has underscored the importance of inquiring about the entire scope of a project, including a comprehensive written description and a complete estimation of costs, accounting for any deductions.

Ticket #25027244 I…read morewanted to give Roto-Rooter a try because they are a nationally recognized company, and I wanted the problem diagnosed and fixed correctly the first time. On May 8, I called Roto-Rooter to investigate an overflow issue coming from my garage drain. When the technician arrived, he looked at the drain for no more than 15 seconds and immediately told me that I needed a curb trap replacement. He estimated the cost at $10,000 to $15,000. I asked whether there were any other possible causes or diagnostic steps that could be taken given that he had barely looked at the issue. He told me there were not. I was uncomfortable with the diagnosis because it seemed to be based on almost no investigation, so I decided to get a second opinion from a local company, Greater Works Plumbing. The difference was night and day. Greater Works Plumbing took the time to properly diagnose the issue. They located a hidden cleanout pipe behind a wall, performed a camera inspection, and determined that the problem was a blockage that required hydro jet cleaning--not a curb trap replacement. After approximately 5 to 10 minutes of hydro jetting, the blockage was cleared and the drainage system was restored. They also showed me the condition of the pipes on camera and explained exactly what they were seeing. As a homeowner, it is frustrating to be told that a $10,000 to $15,000 repair is needed without a meaningful inspection. Based on my Ring camera footage, the Roto-Rooter technician was on my property for less than five minutes before reaching that conclusion. My advice to other homeowners is to get a second opinion before agreeing to any major plumbing work. While Roto-Rooter does not charge a fee to come out, my experience suggests that paying for a thorough diagnostic evaluation from a reputable local plumber can save you thousands of dollars. I would not recommend Roto-Rooter based on my experience.

I wish I would have read this reviews before calling Roto Rooter. I had leak in my dining area from…read morethe first floor shower and they cut walls and ceilings of my master bedroom, dinning area and garage to find the leak but they were not able to and now I got big bill to pay which they said Roto rooter is not going to charge you anything we will claim your insurance for damage and now insurance is denied so I am responsible. I am sure now the insurance companies in Philadelphia area are aware that this is a scam they charge unnecessary and there plumbers are not even able to fix or find the water leak. 0 star.

They accepted my booking on short notice for emergency cleaning of basement carpet and tile floor…read moreafter water main break affected finished basement. Reasonable price. Adding small tiled bathroom floor on another level was $60 extra but ended up costing me $350 beyond that when they knocked over tray of toiletries; they missed picking up my brand new night guard which was likely sucked up with their cleaning hose. I didn't notice til hours later -- too late to check their discharge bucket. Did nothing to cover their shoes, nor clean as they exited leaving wet footprints on waxed wood floors and just-cleaned tile floor. I had to damp-mop again after their cleaning. Did not clean carpeted stairs, which needed it even more after their soapy, wet shoes and hose left residue. I don't know if they are capable of being more careful and thorough if more advance scheduling is done. Still, they were very good to fit me in for emergency situation -- though rushed as they had other bookings. The carpet area dried well with my own blower on it for 24 hours. Cleaning that right away was my main concern.

They were fast and prompt with communication and very detailed regarding price. The quote was as…read morediscussed. They cleaned sofa + loveseat + chair + 2ottomans that were in storage. They cleaned back to previous luster. They were faster than I expected. 2 people came. No mess left. CASH ONLY!!

My property recently experienced smoke damages and with the help of Ryan Restoration LLC and his…read moreteam, the property is now odor free. I would recommend them 100% to get rid of any unwanted odors. Their staffs is very nice and they really take their time answerings all my questions/concerns.

Hired Ryan Restoration for smoke damage after a fire and they were wonderful to work with. Everyone…read morewas so professional, friendly and extremely responsive throughout the whole process. I highly recommend this company.

I subcontracted AMS to work in the house of one of my clients. Louis, the business owner, was…read moreextremely clean, very professional, knowledgeable in his field, and kept true to his pricing. I recommend AMS Restoration!

Louis and his team did an incredible job repairing my home's water damage and during their work,…read morethey uncovered dangerous mold that was also removed. They were professional, clean, neat and left the room looking brand new. Thank you, again, AMS Restoration!

CPR Restoration did a wonderful job especially Jose Dorta who was very friendly and professional in…read moregetting the job done. He explained everything thoroughly that he was about to do and we appreciated that very much. He cleaned up very neatly and removed all the demo debris after he was finished. We were very satisfied with the work that he did and would highly recommend him if you call CPR Restoration!!!!!!!

BUYER BEWARE cpr restoration phila pa or perth amboy nj -are…read morethe same. YOU NEVER FORGET STRESS & TRAUMA my experience with them was awful in 2011 and looks like they still haven't changed much - it's pretty much luck of the draw-or who you are. they left a disaster in my basement, did shoddy work, overcharged my insurance company for work never completed. cpr doesn't do background checks on employees or day labors otherwise they would have found out that at least one of their employees had a felony background of arson, destruction of building, drugs, violence. demand the names of all cpr employees & if possible their birthdate or anyone else's company who enter your house and check the nj judiciary website promis/gavel, nj municipal portal complaints. it's your property and you decide who enters or not.