Royal Water was difficult to deal with. They were no shows on several occasions for scheduled…read moreappointments to get into my property. They were not honest with me about the work that needed done, they said the insurance company had agreed to pay for things that the insurance company had not agreed to. At one point they hooked up dehumidifiers with the water condensation dumping back into the damaged room. My biggest advice is don't sign over to them the ability to deal directly with the insurance company. I gave them two stars instead of one because the women answering phones were very helpful and the guys that came out to the house to do the actual work were very professional.

This company was recommended to me by a contractor that came out for another repair. my basement…read moreapartment (empty) was backed up with sewage. Everything was ruined- everything! David and his team came out the next day and basically ran the whole process for me. Please know that you will sign paperwork that allows them to work with your insurance directly. I know this is a risk and David and team proved to be absolutely reliable. They have worked with various agencies and know the lingo and coverage better than I do since a sewage backup ideally and hopefully is rare for the homeowner. I was literally able to handle this crisis and have my basement cleaned and gutted over the phone and video chat!Additionally, I have approx. 100 pages of specs and pictures that were sent to me and my insurance company. They are thorough and document it all. I can't tell u how stressful this was and I'm glad I found someone trustworthy to assist!! I will absolutely recommend this team for any flooding and sewage damage you may have. The only hiccup I had was finding an insurance adjuster that would work with this team but they actually recommended one who I am still working with and I don't have any complaints so far. Thank you for all of your help during such a stressful and Challenging time. I still have a way to go with this project but atleast I know there's no raw sewage hanging around.

We had water problems and mold growing in our ceilings. Dynamic remediation Solutions were very…read moreprofessional, honest and thorough with the job they did. We would use them again.

In July 2024, we were hit by a massive hailstorm. Immediately thereafter, we had multiple pushy and…read moreaggressive contractors knock on our door trying to be the very first one to get our business. While I was not certain how much damage our roof had, I was certain that I did not want to deal with anyone that is that aggressive about getting my business. Then Nathaniel with Guardian knocked on our door. He was professional, courteous, and very knowledgeable. He was very pleasant to talk to (unlike every single contractor that knocked on our door beforehand). At first I turned him away, but I mentioned to my wife how kind he was. It only took maybe 1 minute of a conversation with my wife before I went back outside to catch him before he left. Overall, Nathaniel was wonderful to work with. He explained every step of the process, including how to start the claim process with our insurance company. He was very patient and thoroughly answered all of my many, many questions! In the end, we ended up getting a new roof and gutters, entirely covered by insurance. We also opted to have Guardian install all new siding, which was only partially covered by insurance, but we were able to get a very good product for a very good deal. Throughout the process, I interacted with multiple people at Guardian and every single one of them was a true pleasure to work with. Overall, I highly recommend Guarding for all of your roofing, siding, and gutter needs!

We had our roof, gutters and downspouts replaced recently as a result of hail damage. I contacted…read moreGuardian Roofing and Siding to do a free inspection. There was damage and Tyler Roach of Guardian was instrumental in getting my insurance company to pay for the replacement. Tyler helped me submit the claim and continually kept me informed of progress with my claim. I believe Guardian used the highest quality materials and installation to deliver on schedule a superior project.

My basement recently flooded due to hurricane Ida. I called several companies and Merdani was…read morewilling and ready to come out the next day. I explained I had children and a baby in the home and was nervous about the mold in my home. Kelvis came out and got started immediately and worked over the weekend to ensure mold was removed quickly. I appreciate how transparent and efficient Kelvis and the crew worked. Kelvis also gave me a thorough report to share with my insurance company. The report made the insurance process easy. Thanks again Kelvis and crew.

They put a roof on my house which immediately leaked and had several areas of poor workmanship. It…read morewas brought to the owners attention numerous times. When they finally came out to look at the issues it was discovered my attic was filled with mold from the active leaks from their poor roof job. I had several engineers, roofing companies, insulation companies, as well as mold remediation companies state it was caused by the roof. The ridge vent was illegally done, stretched shingles etc and was not done up to code. They stated they would be back to remediate the mold months ago and have never showed back to take care of it. On the contract it stated if a subcontractor was used to install the roof they would be noted on the contract. They subcontracted this roof and did not have it noted on the contract. This is breach of contract... they also did a roof for a friend of mine and subcontracted it out and did not mention it in contract. Another breach of contract.... This roof also has several issues that need to be addressed from poor workmanship. It is a shame it has come to this but I have given you chance after chance to make things right. I have documentation for everything to prove their poor work as well as breach of contract. This should have been claimed in your insurance policy for repairs. Make "On Call" your last call is what their slogan should be. Spend your money with someone that stands behind their work. Not these guys; sorry John, you had your chance. This is not the end. This is the beginning.

On Call did a phenomenal job at my parents house with a back up of their sewer system. Their toilet…read morebacked up into the basement. On call came out, cleaned and dried out the basement, as well as cleared the drain pipe. They noticed there was a dip in the main sewer line and self performed the replacement from lead to PVC. After the plumbing and remediation was complete John came out and helped layout and design the finished basement. It's space we never imagined previously. With all that said, he worked with us and the insurance company to make the repairs, and was absolutely fair in pricing the additional work to upgrade our living space. I would absolutely recommend these guys for any projects as they can tackle the big and the small

Last July I had to file a homeowners insurance claim with my old insurance company Encompass…read moreinsurance for a pin hole leak in my hot water pipe . It destroyed my finished basement. I thought it was fine but last month I went downstairs and noticed a paint bubble in the paint under a section of drywall in my ceiling down there. After further inspection I noticed that they did not replace the section of encased wood they cut out because of needed mold removal. also they did not re wrap the air duct behind that drywall as required by PA building code. Before my Lawyer files a civil suit in court seeking damages I would like to give them one last chance to fix it at no cost to me . The damage is a result of improper repair by the company the address I have is Mark Steigerwald Claims Service Consultant PO Box 660187 Dallas, TX 75266-0187 518-480-2823 Toll Free 800-588-7400 extension 5184802823 mark.steigerwald@ngic.com I have lost access to use the space because of this improper repair as I am afraid mold will grow now and I am not in the best health condition and if mold does grow from as a direct result of the improper repair my health would drastically worsen. I am adding this bad review here also because Miller restoration is the company that acutally did the repair and they did it inproperly thus the new damage is a direct result of them not doing the work correctly.

The folks at Miller were extremely professional and easy to work with. Phil (the owner) and Steve…read moreF. were very helpful. Steve came out promptly and assessed the damage. Equipment was set up and monitored regularly to mitigate the damage from my hot water heater leak. I will gladly recommend them for your restoration needs.

We needed a new chimney service company and selected Mercer County Chimney after some research…read more Tyler and David came right on time. They were pleasant and professional, explaining everything in a level 2 inspection and cleaning. They took a lot of pictures inside and on the roof and explained in detail the things they found. They were done in about 45 minutes. Both of them were careful and cleaned the firebox thoroughly. They explained the condition of the box and the pipe and flashing on the roof. We're very satisfied with their service and will certainly use this company again.

Mercer Chimney to the rescue! We called in MCCS for a level 2 inspection of our chimneys that an…read moreunnamed contractor had just finished working on during the previous weeks, including the complete replacement of the chimney servicing our furnace. We already pretty much knew shoddy, half-@ssed work had occurred after we climbed on the roof and inspected it ourselves. The previous contractor had really made a mess of things. MCCS' inspection revealed in detail the shoddy half-@ssed work by the previous contractor. The flue tile mortaring was found to be substandard and a metal liner was fitted. All of the flashing had to be removed and re-installed properly. The gaps between the chimney and house siding were properly caulked and sealed. The first contractor had promised waterproofing but MCCS' inspection found no waterproofing sealant had been applied at all. All in all Mercer Chimney did an excellent job making all the necessary repairs. They are professionals who do quality work. They will answer any questions you may have and office manager Holly is awesome. We only wish we had known about them and hired them in the first place.

I had water leaking into my basement after heavy rains. Not a lot of water but enough to be…read moreannoying. Dry tech added a new sump pump for me. They were neat and arrived when they said they would, which I appreciate. We had heavy rain again yesterday and there's not a drop of moisture in the basement. Also, I thought that their price was reasonable.

water cover up foam what nightmare,..but I must say what a job...they were super clean ....cleaned…read moreup all mess...water still came in our house built on underground springs....14 grand .....really fast next day they were here ...one day job....but they did come back after seeing water and dig up again more drains...lovely job lovely people ...so thorough