Metro rent a car is such a great place to rent a car. Jose the owner has amazing customer service…read moreand always made sure I got the best deals and every car was always clean and fully equipped. I was in a big car accident and had to rent a car for 3 months. Before finding metro rent a car I rented from other places and always had horrible service, long waits and many up charges. Jose and his business are quick, reliable, and always friendly

Needed a van last minute. They were helpful & available & not too expensive ! Also it's a local…read morecompany ! Gotta support !!

Recently rented a car from here. They did not have the one we reserved which was Toyota Camry, so…read morethey gave us a Subaru instead at time of pick up. Fast efficient and away we went. Car return was at night after hours but there is key drop box available for convenience. This place is a keen competitor to Enterprise down the street.

Terrible customer , service . License had very light scratch would not assist me what so ever or…read morelet me speak to a manager . Try Hertz ! The gentleman that helped me said " it's on your confirmation license cannot have any scratches or damage at all " . See my pickup details does not explicitly say that

I had a great experience with Jay at Karland Motors in Garden Grove, CA. Prior to checking the car…read moreout, he was very good with communication through texts. When I visited the dealership and checked out the 2018 Mazda 3 hatchback, I requested to take the car to my 3rd-party mechanic to get a second opinion and Jay had no issues whatsoever letting me test drive the car and drive it over to the mechanic by myself. I got the thumbs-up from my guy and he said everything looked great under the hood and I drove back to Karland Motors and we started talking numbers, Jay was very transparent during the process and called multiple credit unions trying to get me the best interest rate and lowest monthly payment...Since he knew this was my first car-buying experience he made sure I was explained everything thoroughly and gave me good advice along the way. Karland Motors doesn't tack on ANY unnecessary fees (besides the obvious sales tax, registration fee w/ DMV, $85 document fee, $29 title transfer, $60 emissions test). They don't push any hidden dealer warranty's, "mandatory" anti-theft device charges, market adjustment fees, prep fees, no B.S.....When I returned the next morning to pick up my car, it was washed, had a full tank of gas, oil changed and smogged!

They claim there is a dent in the white Camry caused while I had the car for the two days. I said…read moreI didn't cause it and I have a before picture. They claim the dent isn't visible in my photo and still charged me for it. My photo is from a distance and with shade, the dent is a bit hard to see but I can see there is a vertical line minor dent from this photo. They make you pay for pre existing damages. This car already had scratches all over on the left front corner. This is old car with 50k plus mileage with signs of accident where the dent was. The photo we took was too distant to show the dent clearly and I could see it but they claimed they could not. It is a scam.

We were lead astray by an online third party site but Franklin helped us set it straight. He was…read moreextremely friendly, accommodating, and patient in putting up with all our requests. Not only was every one with our concerns addressed, but he never compromised the quality. Thank you Franklin for all your help!! We will be sure to directly contact you in the future for any car rental issues.

DO NOT RENT FROM AVR…read more BBB rating: F READ RECENT REVIEWS We rented and fully paid for a van 5 months in advance. The week of the pickup, we were charged another $250 for security deposit. Even though their emails state we would receive pick-up instructions 2 days before, there was no communication. On the day of pick-up, we had to call them to get instructions and instead were told they canceled our reservation as there were no vans available. You would think they would quickly process the refund given how bad they felt having screwed their customers. Instead, we had to call repeatedly and were given bogus excuses and did not get our refund until 3 weeks later. Honestly we felt fortunate to get our money back. This is not the kind of business you want to do business with. Save yourself the aggravation and anxiety and rent your van somewhere else.

Exceptional Humanity & Professionalism - Noel at Midway Santa Ana…read more I rarely write reviews, but I felt compelled to share this experience because what Noel provided today went far beyond customer service. I came in after a horrible accident, shaken and emotionally exhausted. From the very beginning, Noel was calm, kind, and incredibly professional, and his demeanor alone brought me to tears -- in the best way. He offered reassurance, patience, and genuine human compassion at a moment when it truly mattered. Noel handled everything seamlessly, including my ADA accommodations, with respect, attentiveness, and care. He never rushed me, never minimized my situation, and never treated me like a problem to be solved. Instead, he treated me like a person. I've worked with Enterprise many times, and they've always been good -- but the level of empathy, expertise, and dedication Noel demonstrated was on another level entirely. This is the kind of service that builds real trust and lasting loyalty. Employees like Noel elevate a company's reputation. He is an asset to Midway Car Rental and absolutely deserves recognition from management for the professionalism, compassion, and leadership he shows every day. Thank you, Noel. You made an incredibly difficult day better, and I won't forget it

Had my car in for service at Crevier. Their rental agency could not meet the mileage requirements…read morethat I had. So they offered Midway as a solution. What a pleasant experience. Noel was patient and informative. He listened to my questions. While I wish my 2026 car wasn't in for service, dealing with Noel was calming and professional.

Needed a car last minute to flex for a wedding. Eugene delivered the Huracan all the way to me in…read moreWest La same day. A1 service and the cars are insane!! None of them stock. 10000% recommend them. Best exotic car rental in Southern California.

If you're looking to rent a supercar or an exotic, this is 100% the place to go…read more - Customer Service : 10/10 - Car Variety : 10/10 - Cleanliness : 10/10 (which is HUGE during these trying times) JYP Rentals is truly unparalleled, with their vast and unique supercar fleet, you can either choose between a car built and ready for the track, or if you're feeling a bit more stylish and exotic, you can always rent one of their ultra-luxury cars for a night out. They truly have it all, and this is coming from a guy that's driven at least 8 of their cars so far. I've probably rented from them at least a dozen times, and each time they have delivered superb 5-star service, and a driving experience that you pretty much can't get anywhere around here. Jae, the owner,truly knows how to take care of his clients. He will go above and beyond to make sure that all your needs and preferences are met to provide an unforgettable driving experience. I highly recommend this place to anyone looking for the best of the best.

They have the best customer service answer any and all questions and are helpful. They assembled…read morethe electric scooters for us we bought 2 for my son and daughter. My son rode his out of the store down the alley and back to the car. Thank you both for a wonderful experience we'll be back to do more business. from the dino to moval

My name is Sylvia I am so happy I found L7 auto group once again ..I had bought a car from them…read morecouple years back I was very satisfied with the deal I got ..plus the car was a champ ..plus there customer service is amazing they felt like family to me ..I Highly recommend this place if anyone is looking for a vehicle..I am on my way to purchase another car ..but NEVER WILL I GO ELSEWHERE BUT L7 NOW THAT I FOUND THEM ONCE AGAIN ...

Hertz runs Foul business practices. I rented a car. Someone rear ended the rental. She was 100%…read moreat fault. The case is being investigated and the case is OPEN. My insurance agency's Claim has not been concluded yet Hertz has sent me to COLLECTIONS in the sum of $4500. Hertz, you will lose this case. You never had the right to send me to collections on an OPEN INSURANCE CLAIM! You have been reported to the BBB as well. See my review on BBB site.

Theseus and Robert are great. customer service excellent. car rental was clean and zippy.read more