For the love of all that is holy, PLEASE hire additional front desk staff. One guy handling multiple customers is not it. This is the last time I rent at this location. read more

Angelo from Enterprise is the best! He's very helpful and super friendly, the best at his job!! Made the whole rental process so smooth for me, someone give him a raise! :) read more

I can't say enough about Jamie! She was so friendly and professional! She turned a stressful situation for me into a pleasant one! She assured me we would work out something and find a solution. Which she did! She even went out of her way to vaccuum the car before handing me the keys! In her nice slacks and blouse! I told her it wasnt necessary, but she was so sweet and said she didn't feel right giving me a car with lots of crumbs. :) The day was super busy and she acknowledged everyone in a pleasant manner and thanked everyone for their patience. I witnessed her working so diligently and stayed focused with each customer. She remained professional the entire time! Enterprise, please take care of this young lady. She represents your brand excellently! THANK YOU SO MUCH JAMIE!! read more

I rented out a van and it was a very good service especially their Assistant branch manager - Amin Abukhader. He really helps me out everything i'll go to this branch from now on. read more

Best service from this enterprise! Quick, easy, and was in and out in no time. Very professional! Made renting a car actually enjoyable for the first time! Car was clean and drives like a beauty! Will come back often! Special thanks to Javier who made my experience this way! read more

I don't know why most insurance companies only cover 30$ a day and now almost all cars are more Then 30$ plus tax ?!? I've called several enterprise in Orange County and they don't have anything under 30$ the worst thing is that the customer service is very very poor. I heard their employees need to have a bachelors degree in order to be employed? What's the point of having the degree if they lack the number to be thing that can help a business thrive ?!? CUSTOMER SERVICE SKILLS, KINDNESS? You think after dealing with a car accident I want to deal with this nonsense? DISAPPOINTED. read more

Alex was so nice and helpful!! Hard worker and very reassuring and informative. He made the process smooth and comfortable. THANK YOU ALEX

This location is so convenient when you have your car serviced at Honda World Westminster. Greeted by your friendly rental agent, Chris, very welcoming. I have always had a pleasant experience at this particular location. Today however, when I was given a choice of what car I wanted that was nice to be asked and not just given to you. I only had two to choose from a sedan or mini-van. It took me a second or two to make a decision, I choose the mini-van. Glad I did, when the car came rolling out from the back, I saw the Hawaii plates, ALOHA to me. I felt like I was home, being raised & a local born from Hawaii, I just felt the Aloha vibes, haha. Again, thank you for the awesome customer service!!! read more

Enterprise Rent-A-Car - Car Rental Near Me - Westminster, California

The Enterprise crew was spot on with their customer service. Chloe and the crew made our two visits in one week painless. I cannot stress enough what a great experience they made of renting from Enterprise. Also upgrading to a specialty vehicle was an easy and hassle free adjustment. Thank you for a very helpful experience! read more

Yazan gave me excellent service. He was great!!! I would highly recommend them!!! The car I got was clean and worked out. Yazan, went out of his way to provide perfect service. Thanks read more

I dropped off my car for a repair at Honda World and this location was across from the body shop. Felicia and Mannie helped me with my rental and their service were the best. They tried to fit my needs best as they could! I would definitely use this location for rental. Thank you guys for your excellent service! read more

Kelly is super nice and helpful. However, they simply do not have enough staff. She was working by herself when the location is super busy. Have to wait about an hour for my rental car because 30 people were waiting. Need to hire more staff to serve so many people. read more

These people are dishonest at best. Reserved Mini van to take group of kids to Ronald Regan Library. Although I received confirmation of rental 5 days before when I arrived to pickup van they told me they did not have one but might be able to get one in TWO hours. Why did I make a reservation? What happen to Enterprise? We had a corporate account for years and they were very good? I called Enterprise region office but no return call. Called Avis at south end of Beach Blvd. Rented a 7 passenger Ford to save the day and not wait 2 hours for the car Enterprise confirmed. Had great time and recommend the library but not this rental location. read more

Enterprise Rent-A-Car - Car Rental Near Me - Westminster, California

Stephen and the crew at this location of Enterprise Rental Cars were very friendly and helpful. The car was really clean and ran well. The pickup and drop off was absolutely seamless. I highly recommend this location and its staff. read more

Horrible customer service. Terrible selection of cars. Rented a car on Thursday afternoon For a week. They called me on Friday morning 8am to return the car because they needed to sell it. I live 80 miles away from this location. Talk about inconvenient! Only reason I went there is because my car is in the shop. Going to Avis! read more

I took my vehicle to get serviced at the Honda dealer in Westminster. I was told that my Honda was going to take a days work. I waited outside the service-area when I observed a beautiful Red Jeep w/ tinted windows drive across the street to Enterprise-rent a cars. Once the paperwork was completed, I walked across and was helped immediately by Felicia.. I had mentioned to her , that I loved the jeep parked on the side of the street. Felicia had a beautiful smile and said that I was getting that as my rental.. I was beyond excited, since I had been wanting to drive a Jeep for the longest time. My Husband had rented me a Jeep this weekend to Palm Springs , so I was ecstatic. We been looking for prices on Jeep's for my next car . Felicia also helped me with information that might get me the Jeep that I really really want. Thank you for the awesome experience and great customer service. read more

*******Do not rent any cars from here!!!****** Made reservations to pick up a car 9am. When I got there they said they had no cars but I'm welcome to wait the but it might be until 1:30pm. I ask an employee out side he said they had several cars, I think they work off commission. Very inconvenient and disappointing!!! read more

First I called to reserve a car because my car was at Honda Wold Body Shop..with a 20 min delay at Body Shop when I arrived they did not have a car for me. One person was working and 1 1/2 hours later I received a car. This rental was based on ins reimbursement because my car was hit. They had insurance info of other party and told me it would be a $50 deposit. I explained in detail the circumstances and that my son would pay. They said when rental was up to bring in my son for payment. You can imagine my Surprise when I was charged $300.00. $300.00 I didn't expect, authorize or even get a courtesy-call Saying they would charge my card. Matt the manager didn't even have the decency to return my call and basically told me to bring the car in or pay. Very RUDE disrespectful and LIE!!!! Would NEVER recommend this to anyone. Honda World will be hearing as well read more

Made a reservation online. Once I arrived to pickup my vehicle I was asked to verify all of my information which I did. I declined the added insurance. The sales person at the counter Mr Yazan then proceeded to tell my I have to buy the extra insurance. I gave him my insurance information stating that that I have insurance. He then called my insurance to verify I have insurance which clearly states on the enterprise disclaimer inside the store that they are not to do this. He then would not rent me the vehicle which I had to make a new reservation and pay a higher rate for a vehicle I don't have want. I missed my appointment that was needed because of this. I do not recommend this location. As you can see it has very poor yelp ratings already. read more

READ BEFORE RENTING TO SAVE YOU TROUBLE AND HEADACHES To start with They never answer the phones and claimed that they can't get cars and that lax enterprise was out of 20,000 vehicles to rent. They wouldn't transfer my rental either and I'm a loyal platinum member. After that defeat I got to rent a car magically but They have over charged me the monthly rate for a daily rate which is 400 dollars more. I would go to the Huntington Beach location which tries to save you money instead of try to make money on their commission. If renting for a month straight Huntington Beach location will simply change the total Amount due from daily to monthly and will return the difference to me. As enterprise does nationwide! Also if your a day late they threaten to call the police for a stolen vehicle at least that's what they state....instead of coming and simply picking it up. They will hound you with phone calls until you agree with Anthony, Cole or Jose They also claim I'm getting a deal with the car cause it's $32 a day with an Altima and I currently have a Ford Edge premium for lower with makes no sense. In the first place I was supposed to get the car for 24$ a day and he switched it to 32$ a day on the altima WORST EXPERIENCE WITH ENTERPRISE NATIONWIDE CALL ENTERPRISE HOLDINGS AND COMPLAIN IN ST LOUIS OR CALL THE VP! read more

i found the cheapest rate online where the agent won't even believe it himself.Now i was thinking that in order for the company to get more money from me,the agent kept on pushing to add an insurance from them which i declined.now here's the annoying part because he kept on talking about accidents,mentioned it a lot times! who wants to think of it during rental? Is he wanting it to happen?we ended up canceling the reservation and won't rent in this place anymore. read more

I went to the Enterprise that is connected to the Honda dealership on Beach Blvd. Very fast and efficient check out process as most of it was done online. They upgraded my rental at no extra cost and they even gave me a ride to and from their location. I'll definitely rent from this location again. read more

I Had my Honda in the repair shop needed a car, husband called AAA first without me knowing and got a quote, When I called directly they gave me a "$60 cheaper than AAA with their discount! They picked me up at my house, Where quick ,super friendly! Returned my car, no problem, out the door in 5 minutes. read more

*DON'T RENT HERE!* Read the reviews first! I'm an Enterprise Plus Member and rent weekly for business. I made the colossal mistake of using this horrible location instead of the reliable location I normally use because of a busy holiday weekend. I wish I'd read the large number of awful reviews for THIS particular Enterprise location prior to booking a reservation on the website. A waste of my time and money. Management is horrid and it shows. There are few cars on the rental lot. Enterprise Corporate really should revoke their name from THIS location because it brings shame to their business. Do yourself a huge favor and rent anywhere BUT here! read more

You know, just because someone leaves a bad review on here does not mean they're right. They actually have great service and customer service is well on point. Helena there is the best btw. read more

Do you only thing good about enterprise Rent-A-Car is that they have a rental car location that is close to hybrid 911 in Westminster California otherwise they're way too expensive but convenience it's not for free read more

My car is being repaired for body damage this week. Needless to say, it's been an annoying process. However, Byron at this location was AWESOME. I believe he is new to this location. But his customer service and explanation of the rental process was flawless. 2 thumbs up! read more

Does not surprise me this locations ratings are so low; nothing but problems, one after another and another. State Farm was my savior only because nobody from this location was even returning their calls and they said enough is enough we'll reimburse you directly instead of waiting for them. Called ahead 3 days prior to have a certain size car available, was assured it would be there, and of course there was no car even close to the size I had requested/needed to have. Just bad overall. Not a good experience. read more

My car was in an accident. The other person's insurance company sent me to enterprise. I was not happy with the service or the cleanliness of the car. When I called to let them know of my displeasure they told me I could bring it back and exchange it. I had already taken time off of work and could not afford to do anymore. I thought they should have been more than happy to bring a car to me but did not offer that. I would not recommend enterprise Rent-A-Car to anybody because of the service I received. If I could have given zero stars I would. Unfortunately you have to pick one through five stars. read more

When I first came in, there was a very upset man huffing and puffing at a very annoyed employee. Decided to go ahead with my luck for a great experience. I was very positive at first, I made my reservations online so no must no fuss. Come to show several minutes in. There of course was fuss. I'm a local here that didn't see it in the fine print, it states you MUST BRING PROOF OF RESIDENCE if you aren't renting with a credit card. Frustrated that I took a Lyft there without being informed that I needed a POR, I sympathize with the customer who left angry. There was Yman (Forgive me if I spelled it wrong.) who wouldn't stop helping me, I mean he wouldn't stop going out of his way to change the experience! He apologized for corporate not having the importance for POR in the app and made sure a car from a different location came to me so I didn't have to order another Lyft. Shout out to him!! I wasn't another upset customer! I got my car and I was treated great because of him, especially when it could have definitely been different. Oh I'll will be back, it's a good place close to home. read more

Myles was awesome. I needed a rental last minute and not only was he able to accommodate me, he seemed happy to. He was very helpful and informative without being annoying and pushy. I'll definitely be back to see Myles when I need another rental car! read more

I had indicated to Enterprise branch office (Beach Blvd., CA) on October 16, 2018 that I was not responsible for the scratch to subject 2018 -ROGU-NISN vehicle (rental agreement xxxxxxx258) based on damages to alleged vehicle parked next to me after I returned to the hotel (without any scratches). I also indicated that when receiving the subject car that the agent did not walk around the vehicle before releasing. We did not notice any scratches to subject vehicle when parked at the hotel the first evening of October 15th. I communicated to Enterprise's Damage Recovery Unit (DRU) that I was not responsible for the damage to subject vehicle and requested that their branch personnel should have investigated the incident at that proper time while vehicle was at the hotel for over a week -- an Enterprise branch was located at the hotel. To no avail, DRU just billed me of $300 for the damages. This is was the last time I'll be using Enterprise/National and will also communicate this incident to friends and family. I personally liked utilizing Enterprise up to this incident and felt that they could have called to further discuss this matter to resolve as I was not responsible for subject damage. DO NOT USE ENTERPRISE/NATIONAL UNTIL THEY CORRECT THEIR DRU CUSTOMER SERVICE PROGRAM OF BEING GUILTY BEFORE INNOCENCE! read more

It was a pleasure doing business with Enterprise. Very pleased with this location. My sales representative, Yazan, was very helpful with my questions. for customer service read more

Worst service ever and I spent less than a minute in there; even though my rental is free I decided to deny their services. I don't recommend. Would love to give no stars. read more