Evan was awesome....! He came in, made friends with our dishwasher and then diagnosed its problem…read morewithin the first minute. Evan then proceeded to put on a Cirque du Soleil performance as he contorted to get underneath the dishwasher to fix the issue. His Chiropractor must love him! Couldn't recommend him more highly and his cost was very reasonable...Don't tell him that or he might raise his prices!

I used Big Mike's Appliance Service in the past, and was so impressed with Evan's efficiency and…read moreexpertise. He was able to diagnose the issue (which was the switch that controls the water line) and repair it in a very short amount of time. Now for this trip, he came out on a Saturday and within minutes had diagnosed and repaired the, I think it was a conduit?,...at any rate it was the thingie that helps boost the compressor into doing what it's supposed to do. Again, I was blown away by how quickly he was able to make the repair, and the price was so fair. I highly recommend this service. Evan is clearly an expert at what he does, and honest as they come.

Great service, there was a bit of a disconnection between the shipping company and the store. All…read moresorted out. Great prices.

I got 4 appliances here. The price was very reasonable and they included a 1 year warranty. I…read moreprobably save $1500 to $2000 on the set.

My refrigerator died and other appliance places said they could deliver a new one in a week or two…read more Southeast Steel had what I needed in stock and delivered next day. Their installers Joe and Emil know what they are doing and were terrific. John M. answered all my questions over the phone before the purchase. I don't know how I could be any happier, this was a perfect experience.

Love supporting local businesses. My Fridge quit early in the morning, and I was desperate to find…read moreSoutheast Steel had the fridge I wanted in stock. Went down that morning, purchased it, and had it delivered that day, which was a plus. Delivery and hook-up were an additional $200. In delivering the fridge, they bumped the corner wall not once but twice. Bending the metal edge and cracking the plaster. The fridge was a 1/4 of an inch too tall, did measure store display showed a 1/16 inch shorter than the cabinet. Called and talked to someone in the office about it. They said it's adjustable and that a tech would contact me the next day. They never did; I contacted the manufacture they verified that it's not adjustable. Ended up taking the overhead cabinet down. Still pleased with the purchase and would go back.

This is THE place to buy appliances. The staff are very very knowledgeable on what they sell. My…read moresalesman walked me through multiple makes and models, the pros and cons of each, and what he recommended. And believe it or not, he recommended more towards the entry level than all the bells and whistles. Pricing is good too. They've got a lifelong customer in me now for sure!

This place is amazing! They always go above and beyond. I've been going to them for years and they…read morewill continue to be my number one choice!

We Need a garbage disposal installed. Fast and proficient in the task. Performed the requested…read moreservice and was a great value for the money. Would use them again. Still working and no issues.

Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed,…read morewe completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed.

This is a follow-up to my previous comment. I have texted, called, and tried to reach Victor to let…read morehim know the repair person who came out did a complete diagnostic service. He told me the washing machine you sold me is defective. The mother board is the problem as to why it won't fill up and the sensors are not working. I paid you for this washing machine and now it is useless. I've had to purchase a new one since you won't respond to my texts, calls and have taken advantage of a senior citizen who trusted you. Please be aware when using this service. They are not reliable, trustworthy, and won't sell you a working product.

Victor was freaking amazing!!!! Diagnosed the problem over the phone and it was exactly that. Came…read moreby knocked it out and didn't try to beat me over the head with the price. Will definitely do business again!!!

Eddie has a great business here I have been working with him for a year and have bought 3 stackable…read morewasher and dryers from him. His appliances always come in great condition and have always worked like a charm. Plus all his items come with a warranty. I've never needed to use the warranty but it's a great piece of mind for used appliances. The store is clean and organized and the staff is very honest, helpful and friendly. They also service appliances. :)

Appliances R US has been incredible! The owner donated a used stacked washer & dryer which runs…read moreAWESOME! It's basically brand new! We are Teen Challenge, a non-profit non-government funded organization which helps Teens & Adults recover from things like addiction and homelessness. Thank you Appliances R Us for supporting your local Teen Challenge - Sanford and our mission to Put Hope Within Reach for ALL who seek it!

Rafael arrived prompt and diagnosed problem and obtained part quickly. Communication great and…read morerepair completed quickly and neatly

Rafael saved my Thanksgiving dinner. I discovered on a Sunday, while browning breadcrumbs for my…read morestuffing, that my oven temperature was not correct. I looked on the Internet and found Appliance USA Pro. I was able to book an appointment for Monday morning to have my stove repaired. Rafael showed up on time Monday morning, diagnosed the problem, and came back today to make the repair. Rafael showed up on time Monday morning, diagnosed the problem, and came back today to make the repair. Working with Appliance USA Pro was a good experience from start to finish. I was happily surprised by the quality of the service we received.