I am so glad I have Big Mike repaired my 22 year old Sub-zero fridge. I got other quotes way too…read moreexpensive also need to wait for a long time for the parts. I would highly recommend this business to anyone who needs appliance repair. Great speedy service and very reasonable price. A true five star repairman.

Excellent service! We love Evan, he shows up, he's in, he's out, things are fixed and when the odd…read morething happens and something isn't fixed all the way, he comes back!! Professional and did I mention, quick? The value is there especially with prices of appliances so high now, and a lot of them are junk.

Great service, there was a bit of a disconnection between the shipping company and the store. All…read moresorted out. Great prices.

I got 4 appliances here. The price was very reasonable and they included a 1 year warranty. I…read moreprobably save $1500 to $2000 on the set.

HORRIBLE ! LAYERS and more, and very dishonest, aseptically that guy by the name Greg Harris…read moreterrible layer and should not be selling anything to anyone Purchase set of Appliances was told that everything was available in May and in August still don't have 1/2 of the stuff, but the charge is still posted to their bottom line. Will never do anything there ever again.

Our experience with Southeast Steel started well. They had the professional range and microwave we…read morewanted and said it could be delivered and installed quickly by MD Appliance. MD Appliance removed our old microwave, and then dropped it on our composite wood floor, leaving the floor scratched. The "old' microwave came with the house, so it was only one year old. We planned on reusing it in another house, but MD Appliance broke it when they dropped it, making a $700, year-old microwave oven a total loss. MD Appliance cracked the subway tile backsplash when they installed the new microwave. To repair,we would need to remove the microwave and hire a tile expert, probably at substantial cost, to repair. We needed to hire an electrician to install the range properly. MD Appliance said our plug was "on the wrong side." The same plug seemed to work fine with our old range. MD Appliance did not so much as acknowledge any of the issues they caused, much less offer to resolve them. We called to advise Southeast Steel about the install nightmare with MD Appliance. Southeast Steel could not have cared less that the people they are sending to install are so careless and destructive. This reflects poorly on Southeast Steel. I guess the MD in MD Appliance stands for Mass Destruction. Stay far away from them!

This is THE place to buy appliances. The staff are very very knowledgeable on what they sell. My…read moresalesman walked me through multiple makes and models, the pros and cons of each, and what he recommended. And believe it or not, he recommended more towards the entry level than all the bells and whistles. Pricing is good too. They've got a lifelong customer in me now for sure!

This place is amazing! They always go above and beyond. I've been going to them for years and they…read morewill continue to be my number one choice!

We Need a garbage disposal installed. Fast and proficient in the task. Performed the requested…read moreservice and was a great value for the money. Would use them again. Still working and no issues.

Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed,…read morewe completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed.

This is a follow-up to my previous comment. I have texted, called, and tried to reach Victor to let…read morehim know the repair person who came out did a complete diagnostic service. He told me the washing machine you sold me is defective. The mother board is the problem as to why it won't fill up and the sensors are not working. I paid you for this washing machine and now it is useless. I've had to purchase a new one since you won't respond to my texts, calls and have taken advantage of a senior citizen who trusted you. Please be aware when using this service. They are not reliable, trustworthy, and won't sell you a working product.

Victor was freaking amazing!!!! Diagnosed the problem over the phone and it was exactly that. Came…read moreby knocked it out and didn't try to beat me over the head with the price. Will definitely do business again!!!

Appliances R US has been incredible! The owner donated a used stacked washer & dryer which runs…read moreAWESOME! It's basically brand new! We are Teen Challenge, a non-profit non-government funded organization which helps Teens & Adults recover from things like addiction and homelessness. Thank you Appliances R Us for supporting your local Teen Challenge - Sanford and our mission to Put Hope Within Reach for ALL who seek it!

The guy who delivered my washer stole my belongings while I was in my office working. Dont trust…read morethem in your home.

Tony came to my house because of a whirlpool refrigerator issue. He designated the problem right…read moreaway. Took the refrigerator apart in two minutes. I was highly impressed. He definitely knew what he was doing. Was very professional and responsive, got the part ordered and replaced it a week later And the price was pretty reasonable, I thought

Technician was excellent, but Price was a little high. Had some trouble with the parts, but in the…read moreend all worked ok.