I had the best customer service from Colby at the Biddeford office. He went far above and beyond…read morewhat any other car rental office had offered me at a very stressful moment. I had been without a car for 10 days and needed a car to go look at cars to purchase. He got me in a car that fit my needs perfectly. It was the first ray of hope that week so it counted for more than just renting me a car that day. I would highly recommend calling him if you are not getting what you need elsewhere.

Due to a booking mixup, my husband and I arrived in Portland Maine without a rental car ten days…read moreago, on the eve of a holiday weekend. We were not able to find any availability from the usual companies, so asked our hotel staff for help. They put us in touch with Go Rentals. The GM, Kermit Brawner, personally delivered a gorgeous Mercedes to our hotel. We dropped it off when we flew out of PWM and were able to walk to the terminal in about two minutes (Kermit also offered us a ride). The experience couldn't have been more pleasant. Highly recommend!

Did not visit this AAA but spoke to them on the phone. Super pleasant and answered my questions…read morewithout any issues.

I needed battery service today and as usual AAA did an excellent job of sending out a…read moreknowledgeable, polite, and professional guy (Justin). I really appreciated that he did a great job of social distancing and wore a mask as well (as did I) and did a great job explaining the battery issue. He hooked the battery up to the analyzer thingy to test it. He thoroughly explained what the problem was and didn't try to hard sell me a battery which he easily could have. I have never felt pressured by AAA to buy a battery or left confused as to what the problem was with the car. If you do need a battery AAA will bring the battery to you, install it, and it comes with a 3-year warranty. I've always gotten my batteries through them. I decided to have the car towed to a garage instead of dealing with the battery because there was another major issue with the car that would have prevented me from driving it enough to keep a battery charged. He asked me if I needed anything in the car and also if I needed any of the keys on the key ring - which I did and if it wasn't for him asking me I would be without my house keys. He called the tow truck, left the keys on the visor for the truck, and let me know that they would put me keys in the drop box at the garage. Justin told me I didn't even need to be out when they towed the car away. The tow truck was here within 15 minutes. I would highly recommend AAA. I have had such good experiences with them. Everyone they have sent has always been polite and took their time explaining things to me. The customer reps are also very nice and thorough. Thanks Justin and AAA!

We rented bikes for my whole family and got great service. They were very friendly and flexible…read morewith my 8, 12 and 13 yr old boys. They had bikes that worked for all of us and gave us some great advice on where to go to see what we were interested in. We had a great ride and a great day. Would definitely rent from them again.

My wife and I completed the 2hr "Coastal" e-bike tour. Mike was a FANTASTIC tour guide and we…read moreloved gliding along Kennebunkport with him as our guide. Lots of stops along the way to see interesting spots. The bikes were great and the service was wonderful.

I have taken Concord Coach busses for years between Portland and Logan or Boston, and it is always…read morea good experience: comfortable, safe, punctual, a good value. Parking is usually easy at the Portland Transportation Center (except at peak times, like school vacations or holiday weekends) and is reasonably priced. This winter I have taken Concord Coach Plus twice from between Portland to NYC, and it is a fantastic service -- there's absolutely no better, more comfortable, more efficient way to get to the heart of Manhattan. Also, a shout out for Concord Coach's customer service, from the drivers to the staff in the main office -- they are polite and put the customer first.

Easy, clean, modern, affordable, prompt. I took Concord from Portland to Boston Logan. The online…read moreticketing ahead of time was easy. Tagging luggage according to Logan terminal was a good system. The driver and folks at the counter were friendly. The bus seating was clean and comfy. Concord is relatively high tech for a coach bus business with wifi on board, an automated safety video, and automated boarding calls in the bus terminal. Where to line up and when to arrive is clear. Water bottles are offered as you're boarding. On the bus, you have a small restroom, drink holders, outlets, and a couple trash cans. The location of the terminal in Portland is central and co-located with Amtrak. The restroom at this transportation center is nice.

This bus line used to be very reliable but the last 2 times I've used it they have been over an…read morehour late. I don't think they know what a reservation means. If you can find another way to and from Logan to portland, take it. Absolute garage service

We went on the historical tour and absolutely loved it! It was a good way to get familiar with…read morescooters (our first time!) and also see the town. The guide was very flexible and made sure we had a great time, and that we learned a lot! Thanks!

What a fantastic experience. My wife and I went for a 5 day trip and weren't able to secure a…read morerental car. So we rented a 2 passenger scooter. We were able to make it to all of our Kennebunktport area sites we wanted to visit. The manager of the store, Will, was a pleasure to work with. He gave me some instruction on how to use the scooter as well as some good tips on parking, places to go, etc. we had great weather, that really helped. Would do it all over again! Great time! Thanks Will!

I called 4 hours in advance for a ride and they told me to call 30 minute in advance of a ride…read more When I called they said it would be an hour and a half. After an hour wait, I called back and they said it would be another hour. When I complained they hung up on me.

I really appreciated the service, and Dan was a good chat the short distance I needed to go. That…read moresaid, make sure my dude HANDS you your keys afterwards, because I had to wait outside for AAA for almost an hour to get them back to me after he left them on the dash and didn't tell me. Five stars otherwise. But c'mon man, at least tell me where they are before you lock my car with the keys in it; what buzzed up person that is paying for your service is remembering things like that? That said, will gladly use again. Awesome customer service.