Steve and his team are God-sent. Peggy is the property…read moremanager for my property. I'm able to sleep peacefully at night knowing I'm in good hand. Because of their expertise We're contemplating buying more properties in central Florida. I'm very grateful for their excellent service!

I will not be able to recommend this management company to anyone in the future…read more I engaged Peggy for tenant placement services based on a referral from my agent, who assisted me in purchasing my first investment property in Orlando, as I reside out of state. My unit remained vacant for three months without a tenant or any discernible progress. My calls went unanswered, and I had to repeatedly contact her via text messages, to which she would typically respond two days later. When I brought my concerns to upper management, she attempted to rectify the situation, but unfortunately, it was beyond repair. Ultimately, I had to terminate the agreement. I then engaged a management company that proved to be exceptionally proactive and communicative. They successfully identified a new tenant within a week, and the tenant moved in the following week. It is truly regrettable to operate and work in such circumstances when one cannot conduct business professionally. I have unfortunately expended my time and resources by placing my trust in a central Florida management company that proved to be untrustworthy.

Great company. They take care of their clients and are a pleasure to work with. I have a 30 unit…read moreapartment building in Apopka Fl. There was a lot of deliquency going on here & Maple Management has worked with 100% of the tenants here to get us back on track.

From the owner: Maple Management LLC offers reliable, long-term property management services designed to maximize…read moreyour investment's value. From tenant screening and lease signing to rent collection and maintenance coordination, we handle every aspect of your property with care and efficiency. Our experienced team ensures consistent communication, reduced vacancy rates, and tailored solutions to meet your unique rental needs. With a flat, low monthly flat fees. We provide seamless property management that delivers peace of mind and long-term success — without breaking the bank. Let us handle the day-to-day, so you can focus on growing your investment.

My tenant complained about AC and water damage and they did nothing about it. Now my home has moldy…read morewalls and damage that will require extensive repair. I decided to terminate my contract with them, and in retaliation, they refused to pay me my last month's rent, jeopardizing me. They have committed various violations of my contract and they will be sued. I will also reach out to the real estate commission to conduct an investigation. I am not the only client that they have negatively impacted.

I would like to share my experience as a tenant at the apartment located at 8887 Sperry Street…read more In June 2024, during a very hot and humid period, the air conditioning malfunctioned and the issue was not resolved for approximately 5 days. During that time, I had to remain in the apartment under those conditions. When I moved in, I was informed that the internet, gas, electricity, and water were all active. However, it took about 10 days for the internet connection to be fully activated. As a result, we were unable to use the television for a while, and my daughter had difficulty completing her school assignments. Most recently, when I went to the Student Enrollment Office to register my daughter for high school, I was asked to provide a copy of the ID of the authorized person named on the lease agreement. Although both the office staff and I contacted the company by phone to explain the situation, the requested document was not provided in time. Consequently, I had to leave without completing the process. Additionally, I was not feeling well that day and had to wait for an extended period. These experiences have been quite stressful for me. For this reason, I have informed the company that I do not plan to renew my lease when it expires. I hope service processes can be improved in the future so that other tenants do not face similar challenges.

Lisa Desmarais Lisa Desmarais…read more 6 days ago After living in our own home for 35 plus years, our home sold in the fall and we could not find a home quick enough to move into. Thank goodness we found landon house. First...The staff: Kim is an excellent Property Manager, friendly, helpful and gets the job done. She handles any and all concerns very quickly, is professional, and Makes sure the building is spotless, well-maintained, and makes those that live here proud to call Landon House our home. She is amazing. Geoffrey: Asst.Manager; he is Friendly, efficient, gets right on things when brought to his attention. He is always available if needed. Every time I walk by the main office he is there to say hello and make sure everything is running as it should. He is a Wonderful guy. Gabby: leasing consultant; she is so much fun, hard working, friendly and knows her stuff. Gabby is at the front desk most of the time and will always greet you and keep you informed of anything that needs to be known and taken care of in the building. She's great!! MaintenanceTeam/Housekeeping Chris/Christian abd others, they are on the ball, keep the building in great working order, and they make sure the building is spotless. If anything needs to be done it is taken care of typically within 24 hours. Great team. Last but not least.. our resident couple welcoming team (Ginger and her husband) are very kind, welcoming and put on wonderful events and food gatherings. They are a sweet blessing to the building. Can't say enough about Landon House!! Great place to live, great location, AMAZING TEAM led by KIM and Great tenants too! Check them out.. very happy to be part of this family!!

The good: The staff is very friendly. The bad: Complete…read morelack of concern or consideration for residents. Seriously, there is zero consideration for the residents and attention to detail is lacking as I have been here about 2 1/2 years. Moving at this point is not practical but considered. 1st - Roaches - Upon moving in there were lots of bugs still in my apartment. They were immediately cleaned up but I still get cockroaches if I do not leave my AC on. Given I travel a lot and never cook, I really do not appreciate the guests that I do not breed. 2nd - Moats - We would all like our homes to be our castles, but this is a bit much!! I have had a moat outside my apartment for almost the entire time. The water system sticks out and it is really unsightly. Not quite what I thought I was paying for ... because it is not cheap here! 3rd - Portals - So people get hacked all the time, thus I try to be very discerning with my bank information. However here you have no choice, you must pay through a 3rd party app for rent. It is concerning and a hassle. But wait, it gets better. Because there is little consideration or courtesy for the resident, they arbitrarily decided to change the app. But my time is apparently of zero concern, so the property decided to task me with downloading a new app and then go back and reenter my financial information. Zero respect for my time. Tedious, annoying, and very inconsiderate. Hey LH, how about paying me for my time and discounting the rent 1 month? Remember when a simple check would be allowable? Maybe that was too much work at corporate for someone? 4 - Garbage - Yes, this is a bit frivolous, but you are mandated to pay an additional fee for garbage service. And the fun part, if the garbage people are in a mood, they will leave you little notes on your door. I travel a lot, so I use small grocery bags ,2 or 3 instead of a large, heavy bags. This way I do not contribute to the roach problem. However, on 2 occasions, I was chastised by these people for leaving 3 small, light bags instead of 2? Funny thing, when there is only 2 the can looks empty and can get overlooked. Yep, we got garbage people with attitudes!!! And once I put the garbage can out before I left town ... you know, so I do not contribute to roaches, I received an e-mail threatening me with a $100 fine for the can being in the hallway ... the can I do not want for the service I do not want to pay for. I can carry my trash outside, but nope. I pay about $27 or more to get berated for not handling my trash correctly! 5 - Fobs - This is up there with the app, but they tried to make us use only an APP instead of the convenience of a fob because the residence concerns have little weight. People's phones die, cell reception is a problem and safety issues. So entering can be restricted. Imagine not getting into your own home because your phone died. It happened to people so they finally got tired of our complaints and were so generous as to let us keep our fobs! 6 - Exit doors - States have laws that nothing can restrict exiting a building for fire laws. But often, the motion sensors do not work and you slam into the door as you then need to hit a button to exit. Just an example of the attention to detail! 7 - Coffee - Really! The rest of the world drinks coffee in the morning, which was once nicely provided at 7am. Pleasant to have when leaving for work. I was told by mngmt that they were running low in the afternoons so instead of putting more coffee out, they moved it from 7am to 9am. Nothing epic but silly. 8 - Another APP issue. When I first arrived, given that I come from earth and believe people should speak to each other, I made the mistake of asking the front desk for maintenance help as my A/C often goes out ... maybe once a month. This is not tolerated as ALL requests must go through the APP. Heaven forbid people talk to each other and communicate issues in the moment. 9 - The gym - I like to use the gym. Nice treadmills when the TV's are working. But they often need to be reset. Guess who resets the treadmills? C'mon, guess!!! Yep ... and I do not get paid for that either. I taught a lady in the front office and some other residents, so I have some help. Also, there was a jump rope for a year, which was very nice to have. But it ripped so I brought it to the attention of the office and was told they could not replace. $6.99 on Amazon is too much. 10 - Plumbing - I get a clicking sound in the master bathroom due to plumbing issues they cannot fix. Most mornings it's like an unwanted cricket in my bedroom!! I gave up on that w/ the moat! I would continue but I need to go download an app and enter in my bank info because my time is free and taking 12 seconds to write a check is too much of a problem for Landon House.

Communication and the way the company continued to circle back to get me the info I was looking for.read more

Repeated A/C Failures and a Broken Maintenance Structure…read more Realty Medics arranged a new A/C installation in 2020. Since then, the system has failed at least six times. This was not an isolated incident--it became the norm. Realty Medics charged $1,050 for an evaporator coil cleaning, yet the A/C failed again within a few weeks. A new property manager later found a contractor quoting $795 for the same work. The deeper problem is structural: all maintenance is routed through Realty Medics' internal process, while the original contractor's information is not disclosed. In my experience, this resulted in repeated failures, higher charges, and no lasting solution. Property owners should have access to vendor information, warranty records, itemized invoices, and independent estimates.

I purchased a home and it turns Leland management is the master association. I finally requested a…read morekey for the tennis court as I never got any amenity keys when I purchased, and was advised it's $35 per key and if I want a key for the basketball court it's another $35. The keys aren't even the same and extremely pricey without a single waive allowed. We pay several hundred dollars in semi-annual fees but can't even get keys for the amenities. I also requested over a year ago to remove a name off the letters they send me and they continue to include names when I'm the only on the deed. The agents I speak with are always nice but can never do anything about complaints or issues with our community because "they only collect the money". Very disappointed and frustrated for several reasons with our management company.

They don't answer the phone or return voicemails. Bad look for new residents. Service is very very…read morepoor!

Easy to use no complaints with this company ....step by step everything from start to finish was…read moredone with ease

Coleman was very help and informative throughout the whole process. I truly enjoyed working with…read morehim.

I've been renting through this team for a long time now and have had absolutely no issues. I have…read morefelt supported in our land lord tenant relationship and the team has always been quick to meet our needs. In a world where some leases don't go as planned I have never once felt concerned for my livelihood or rights with their services.

These guys handled the property management for the condo I rent for over 5 years and they delivered…read moretop notch service. Never have I had a property management work as hard for the renter as they do the owner. You won't go wrong with this crew.

I'm here to update my previous (3 star) review. I am very disappointed with the service and…read moreresponse time this Apartment location has provided. I moved out of my apartment about a month ago and still haven't received a response regarding my security deposit. I tried calling multiple times on multiple different days and received no response. The previous team that was there before I moved out have all of a suddenly disappeared and no longer work there. I tried sending emails to Richman Property services as well as to the Morgan, but of course no response. This is a violation of the leasing agreement and will unfortunately have to be escalated if not resolved. If I could give them 0 starts, I would.

Its the 6 months mark and All I am saying is "I FREAKING LOVE OUR PLACE!! Ohh and so does our Fur…read moreBaby." Natecia, Elsa, Alison and Alex are all fabulous assets to this beautiful Luxury Apartment experience. There are several community events every month, which is awesome because it brings everyone together and we get great use of our amenities! The pool and jacuzzi sealed the deal until I saw the gym and I was SOLD! Palm Trees and cabanas are a plus to the already relaxing pool view. The Gym has so many great selections of machines and includes a stair master, free weights, and yoga/cycling/row machine room (separate). Staff is extremely friendly & personable always making us feel at home. We see more pets than kids (perk for us). They have two computers and a conference room available in a first come first serve basis. Parking is very easy seeing as it is a small community. There is a community officer on property. There are smaller storage units for rent if needed. Valet trash is part of the rent package. We have a 2/2 first floor unit, we LOVE the Space and openness of the unit with natural light pouring in from our large windows. The balcony is a great size and lighting is wonderful. The units have thinner walls, but its no different from how every apartment seems to be built these days. The Morgan is HOME. We feel happy, safe, and very comfortable here. Convenient to Lee Vista Promenade offering movies, shopping and food, dealerships and about 3 miles from Orlando International Airport. When you get your place you also get an RSP Perk card allowing discounts to you in many of the nearby hotel, food, and pet options in the area. Comes in handy! Visit the Morgan & Mention us "Couple of Naturals 101" upon your Arrival! We would Refer anyone and everyone to finally find a place you can call home! https://www.richmansignature.com/florida/orlando/the-morgan/