I dealt with Cierra at SCR and my experience could not have been better. My car broke down outside…read moreof Savannah on my way from FL to DC for a business trip. The dealership didn't have a loaner available. Enterprise, National, and Alamo at the airport wouldn't rent me a vehicle to drive out-of-state without a return ticket. Long story short, SCR rented me a brand new vehicle the next day (on a few hours' notice) so I could continue my trip to DC. They also charged me about $400 less than what Enterprise et al. quoted for two weeks. Cannot recommend them enough. They're the only rental service I'll use next time I'm in Savannah. 10/10. - Don H.

Had a reservation at 9:00 a month advance and was given a dirty car with less than half a tank of…read moregas nearly 10:00. Ensure you have proof of how much gas the car has before leaving, Natascha Nowey will try to charge you a fueling fee. Will not be returning back to this location!

Very convenient location and the price is usually right but they regularly confirm a rental when…read morethey don't have cars. They also don't respond to emails regarding same sent to Customer Service. All the reviews from April to July about confirmed reservations with no cars available are what I experienced on multiple occasions. They have a broken reservation system.

Absolutely unacceptable…read more Our church has rented from this Enterprise location many times, including for multiple youth trips. For our most recent trip, we reserved a 15-passenger van months in advance. The manager even called beforehand to confirm the reservation. When we arrived, there was no van--and no plan to provide one. Our entire day had to be reorganized at the last minute, scrambling to find parents to transport our youth group to its service projects. Later that same week, Enterprise failed to honor a second reservation. Two vans were sitting on the lot, but the manager told us they were being given to another customer because they "rented more often." Once again, we were forced to scramble to keep the trip from falling apart. Unfortunately, this wasn't an isolated incident. Vehicle returns routinely aren't checked in unless you insist they do it while you wait. On one occasion, it took nearly two weeks--and intervention from Enterprise corporate--to get our deposit refunded. We filed two complaints with corporate and were promised a "rapid and satisfactory resolution." Nothing happened. This location used to be well managed. Today, it is unreliable, unprofessional, and impossible to trust. Reservations are meaningless, commitments are not honored, and customer service disappears when there is a problem. We will never rent from this location again, and we've encouraged our church community to do the same. After sharing our experience, several members told us they had experienced similar problems.

I have used this branch for years and I have always received great service. Unfortunately, I am not…read moresure if there are new people working but the customer service reps who answer the phones are extremely aggressive and demanding. I have recently experienced this twice on the phone for 2 different rental reservations and saw it first hand while picking up my rental. The people are very argumentative, loud and not friendly at all. The way the people talk to you, you would think I was stealing the vehicle and never returning; which wasn't the situation. Instantly from the moment they contact you it's very hostile and aggressive, when that tone just isn't necessary or a way to handle customers. I think this seriously needs to be addressed. The people working the front desk and outside were great, no issues there at all. I even saw a manager go above and beyond for a customer complaint issue. But the people handling the phones need some customer service training asap! This has definitely altered my opinion of this entire branch.

TL/DR: At this branch, beware of cars that have been smoked in…read more I'll preface this with saying I don't like leaving negative reviews, and I typically give people the benefit of the doubt. However, I don't want other customers to have the same experience I had. The smiling faces and positive customer service must have been a front for the substandard quality of rental cars I would receive from this branch. After waiting an hour to pickup my first rental, the detailer pulled it around with all the windows down. That should have been a sign. Within a day, the overwhelming cleansing scent had dissipated, and the clear smell of smoke became apparent. My eyes started itching and I got a headache while driving. I didn't think much of it, so I called the branch and scheduled a replacement. When picking up the replacement, I got in and immediately smelled smoke again. I asked the employee at the front desk to come smell the car to make sure I wasn't going crazy. She said she didn't smell anything, so I thought maybe it was a smoke smell on me carried over from the last vehicle. Within a day, the smell became so apparent that I was getting headaches again. I decided to call a different branch to swap for yet another car. Luckily the folks at the Little Neck Rd. branch were great to work with. They confirmed how bad my car smelled and put me in a clean, standard rental, which I am pleased with. Overall, I would suggest using caution if you plan to rent from the Enterprise on US-80. It seems that the branch leadership cares more about their metrics and turning cars over than they care about their customers.

We used them a few times and we have loved each experience! The cars are always in great condition…read moreand the staff are accommodating and friendly. We love this place for out of town trips. Ideal really so there is less wear and tear on your own vehicle. Treat their cars right and you won't have a bad experience!

I had a great experience at the Enterprise on Little Neck Rd! I was helped by Chris, Will, and…read moreSteve. They were all great in helping me to have a vehicle and facilitate going through insurance when my car was totaled. They made this experience less stressful for me. I am very appreciate to everyone at this location for their help!

Chatham Parkway Toyota is my trusted dealership and service partner when buying and maintaining a…read morevehicle over the past years. I highly recommend reaching out to "T.Will" Tavaris Williams when looking for a new or pre-owned vehicle. He takes the hassle out of buying a car and makes the process quick and easy! Their service department is easy to work with regarding regular maintenance, routine service or tire needs.

Purchased a 2026 RAV4 in May 2026. (Many delays) 2 months…read morelater going to get a 2026 Tacoma for my son. Gave $500 debit card funding, over the phone, to reserve incoming Tacoma with same salesman that I purchased my Rav4 from 2 months earlier. After this, my son accepted employment with company that provided company vehicle. Informed salesman of this and asked for reservation refund. Salesman was upset. He stated he would check on it and get back to me. Now it's 6 weeks later. 4 messages left at dealership with receptionist, I think her name is Melissa, left three messages with FINANCE on voicemail and no return call, have talked to the accounting department twice and told them I wasn't getting a return call from FINANCE They took my name and number and email FINANCE with still no return call. I will not do business here again nor will I have my car serviced here. All of my business will go to Savannah Toyota and I plan to send a demand letter to Pittman Enterprises, as well as Shonda O'Connor to request the very minimal $500 be returned to my debit card immediately. I have owned Toyotas for 20 years purchasing a new one every three years and I've never been more disgusted with the customer service that I've received at Chatham Parkway, Toyota. Not only did you lose a long-term customer, you gained many negative reviews on every portal because of my experience. Cancel my service appointment and I hope legal action isn't required over $500.00. Please give @William Pittman my contact information because nobody at your dealership needs it. Thank you

would not recommend .. most condescending desk person ever .. I found her very unhelpful when I…read morehad a reservation and they had no car.. would recommend any other location .. if there was a negative star I would have given a negative .. I get maybe someone extended their car .. but still she could have provided enough help to get me on the road ..

The worst customer service on the planet - I almost felt like I was being pranked…read more I had a confirmation but they had no car for me, as well as no reason, apology or excuse. The assistant manager Ally was condescending, rude and dismissive and even lied to me by saying that she'd tried to call me to let me know a car wasn't available. I had no missed calls on my phone. I heard her tell another gentleman the exact same lie shortly after she'd lied to me. When I explained that I had caught an Uber to their location and was willing to accept any vehicle and pay any price, she just told me there was nothing she could do and suggested that I could call other locations. Avoid this location no matter what !

Our car had a tire that was leaking air right after we left the airport pickup. Attempted to have…read moreroadside assistance change the tire but it took hours and the estimated time was repeatedly pushed back. Eventually had to request a replacement vehicle which also takes hours. Customer service lines are very siloed/disconnected and agents are rude. The hassle of dealing with this took an entire day of our vacation. Would never use national car rental again

I love these smaller airports with the smaller rental car pick-up. National was excellent…read more As an Emerald member I went right out the side past baggage to the rental garage. Mere steps outside the baggage claim area - and walked to the outside kiosk. A friendly gal helped me while another man gave us some complimentary water bottles for our trip. Within about 5 minutes I had two cars to choose from. Super friendly and easy as pie! The car was backed in and we loaded our bags and were off! 10 stars!

HORRIBLE!! Would NOT honor price from reservations then gave a hard time about returning it at a…read moredifferent location. Double charged us and tried to say it was over $1100 for a three day rental! The local office refused to assist at all and we had to call the corporate office and they finally admitted they double charged us and they would FAX our bank to say it was erroneous. The fax arrived but thankfully we called the bank because they only put the very basics on the fax and didn't explain anything! We will NEVER use these guys again they advertised the cheapest but the final price was more then twice the reservation price and it would of been cheaper with ANY other company!

Worst rental experience ever! Waited for 10 mins in the line. Decided to use the live agent…read moremachine. Waited another 10 mins. She insisted I had to show my license to one of the hertz people to verify. They refused. She called them and she refused again. I then had to go to the back of the line. Another 20 minute wait. Disgraceful customer experience. I am so annoyed. Will not be using hertz ever again and will be reporting it to my company

Absolutely terrible experience. We made a reservation for a truck weeks in advance to move my…read moredaughter out of her apartment, only to receive a call less than 24 hours in advance and be told there was no truck available. Apparently, a reservation does not actually mean anything. As a result, we were left scrambling at the last minute to find another option as my daughter had to move out as her lease was up. The situation cost us over $600 in additional expenses and more than four hours of our time. Penske was able to provide a truck, but the rate was over $600 more because it was a last-minute booking. I thought I was being proactive by booking with Budget weeks ago, but unfortunately, I chose the wrong company. Budget offered no solution, except suggesting that I call their competitors. The guy I talked to on the phone even said "this is no way to run a business". The entire purpose of making a reservation is to avoid exactly this kind of problem. If you need a truck and are counting on it being available, I would not rent from Budget. This experience turned what should have been a straightforward move into a frustrating and expensive ordeal.

Horrible Franchise....Prepaid a rental for an SUV when I picked it up I drove 50 Yards to the…read moreMercedes Dealership adjoining the Avis/Budget parking lot. Found a large screw in the tire after noticing a tire pressure light. Drove immediately back 50 Yards to the Avis/budget office. When I told the about the screw and leaking tire I was told "that could have happened anywhere " . They had no other equivalent vehicles so in said I just wanted to cancel the reservation. He reluctantly agreed. Now Avis refuses to credit the $696.00 pre payment. Rude and crooked management, seedy facility.

Had a wonderful easy experience. Alexis was very friendly and the car was clean and well cared for…read more I would highly recommend!

Made a reservation online got there they tell me they don't have any cars. why would it allow me to…read moremake a rental. a gentleman stated he would call me to let me know if he gets something available or if he don't. Wwll I'm still waiting on that call. Went to airport like he told me and no rental car available either. Wasted a whole day traveling n calling enterprise's So disappointed