My husband and I are doing a major overhaul of a deck and getting the lumber from Berco in El…read moreDorado Hills. When there was some confusion on an order regarding availability of the size of the lumber, Nate got involved and immediately corrected the problem and also went the extra mile to make sure we were getting what we wanted plus a little for our trouble. Nate has always been extra helpful. The crew has been friendly and professional. They go out of their way to get the best quality products each time I make a trip to their lumber yard. Robert even brought a couple of large pieces of lumber from another store to El Dorado Hills so I could pick it up on a certain day. What service!! I highly recommend them and will definitely continue to be a customer.

Nate was extremely helpful with picking out my decking material. Took his time to explain things…read moreand was very thorough with his ordering. Love having this place in El Dorado Hills and will continue to give my business to this location. Highly recommend.

I went in to get a sink drain jam nut. They said they had two, but they couldn't find them. After…read morelooking quite a while, they opened a package with a complete drain kit, took off the jam nut and said "stick this in your pocket, keep it". What GREAT customer service! I was just in the area helping my elderly parents, and the other hardware store is much closer. If I ever need anything again, I will make sure I go out of my way to give them my business. Thank you so much!

Employees are helpful and friendly. I recommend this hardware store. The owner and his son are nice.read more

Honesty is very big in this community. My family's been doing business with this company for a…read morewhile. I can only write a honest review about what has happened to me. I took in my auger in November got quoted $150 to get it fixed when I went to pick it up I was charged $200 which was fine But they had broken the gas tank on the auger here we are almost in April and I still have not received my auger back they called me up and told me it was fixed and they wanted to charge me over another hundred dollars. I don't know how business is done where you're from but I know when I take in my equipment to be fixed I expect to pick it up fixed, not broken. This is a honest review. I hope that they don't take advantage of anybody else. I still have not received my auger they called me up told me to come pick it up. I explained the situation and was denied my auger. I will not pay for something that they broke

I brought my hedge trimmer in for repair, it took 4.5 months to get it back. I checked in…read moreperiodically but always the same response they are waiting for the part, for 4 1/2 months? Geez no I wont return. Im giving 3 stars cause they did eventually fix it.

I have been going to the Sprinkler Service & Supply for years. They are amazing- I am a female…read morehomeowner with a huge yard! I am still learning how to deal with all the intricate parts of the sprinkler systems! Landon and John have been incredibly helpful to me, explaining what I need and how to install it. They are professional, yet so friendly. And they have everything that you cannot find in a hardware store. I would totally recommend going there for all your sprinkler needs!

Excellent service and help. I purchase my supplies from here and they even help me understand how…read moreto fix my sprinklers. They are well stocked so I can always get what is needed. It is a friendly family run business and I highly recommend going here first. Plus you will be supporting a small business.

Quality service and installation..... would recommend any window work, plus they are in Cameron…read morePark Always important to work with local businesses....

Gold Hill Glass gives top quality customer service. I recently had some window screens made by…read morethem. Their friendliness and professionalism is outstanding and I highly recommend.

What a great experience! When we went to look at the different types of bark, soil, and rock, the…read morefolks there were very helpful in our decision making process. The best part was delivery...Tom dropped all 3 products with absolute PRECISION in our driveway! It made the job so much easier to have everything strategically placed. We are extremely happy with the service and products we got from Sierra Landscaping Material. 100% recommend!

My husband called your company and asked how much rock he could get delivered that day and the girl…read moresaid a few different load sizes but the biggest was 12 yards. She did Not say your company can deliver More at one time IF he waits a couple days or that IF he needs more there are better cost effective options. We ordered 12 yards and are Very confident we did NOT get 12 yards. But no resolution or partial refund. 1st call after Delivery: Nancy answered. I explained how my husband saw your limited time savings of 5% ad and that you meet or beat most competitors pricing and he thought you guys would have his best interest at heart & that he would be getting fair prices and good information. Nancy said the website does Not say you meet or beat prices - it may say you meet but Not beat and was Very rude & snotty about that behaving as though I was lying. Then Nancy said it is Not her fault we didn't look around Before choosing you guys! Placing blame solely on us for Not choosing another cheaper company or Making Sure they Price Matched or Making Sure they Informed us of Cost Effective Load Sizes I, also, explained that as customers we are Not experts in this trade and we do not know about certain yards being different prices and that as a courtesy we should have been informed on what size load would be More Cost Effective - Nancy said whoever takes the order Does inform the customers of what is more cost effective. * The man, Tom, who I spoke to when I called again to check if owner was in said the Opposite, I'll go over that below. I called a 2nd time to get the Owner Information Tom Answered and was rude immediately and brought up our order and the "situation" despite me ONLY calling back to get OWNER INFORMATION. At one point Tom said "why do I need to tell the customer what's more cost effective?? That's not my job!" Tom Acknowledged the girl who placed the order did not discuss with my husband about any other cost effective options like how a full 16 yards (he interrupted with you mean 18 yards?) is not much more and how during the weekend it is "landscaping" prices according to Tom and that's why it was so high. And he reiterated how it is not their job to help us get a good deal! No one informed us of Other cost effective options regarding load size or timing of the delivery. And when I called this morning this was my MAIN issue but; None of your employees demonstrated empathy or even Understanding at Any moment. None of them took responsibility for anything or their parts. NANCY AND TOM blatantly mistreated me, told me I was Wrong even though I have Screenshots of your website and google ad. I never said anything to your employees other than trying to discuss the situation that happened. Nancy and Tom were Defensive and rude right from the start. Every customer should be valued and be treated properly. Employees should be respectful, considerate and informative so their customer can get the Best Experience with your company. It encourages repeat customers and many customers do have multiple projects. I hope you can resolve this issue in a fair manner and make up for my mistreatment by your employees. I would like to be Able to leave a Positive review for your company on Facebook, Yelp, Google and Angie's List. TIM the OWNER did NOT resolve the issue & was Not much better than his employees. He told me he couldn't do anything for the order we already made and all he could do was tell his employees to be nice when I called. Then when I mentioned reviewing them on all the places Above he said he can offer a discount on our Next order with them and will base the discount amount on the load size. He did not even Acknowledge the Possibility of being shorted!

My husband and I went to this years home show on a mission to get information about a Hot tub for…read moreour back yard. As soon as we entered we saw CB with a big tent and a huge selection of Hot TUbs... We met Kenny and he was super super nice.... he caught on to my skepticism of hot tubs as I owned one of a different brand prior. He was so helpful and answered all of our questions.. we wanted to look since we had just arrived at the show so he said tottally fine --no hard sales and we went about our way... but we realized quickly after looking at all the other Hot tub sales at the show that Kenny knew his stuff!! So on our way out we stopped back in, shook hands and he had a deal! He even offered to come out to our house once it was delivered and hooked up to do an orientation for us!! This was awesome!! There were some hiccups with the portion where we needed to schedule for delivery as I sent in a ton of photos even with measuring tapes in the photo -- Samantha had concerns but I told her we would make it happen. The delivery guys Fizz and his team were the BESSTTT!! They were so so nice and did a great job with no issues on our path to the slab. We just had the Hot tub wired by our electrician and I texted Kenny who came out the same day for the VIP service!! Kenny is the BEST!!!! Highly recommend as the value and customer service has been top notch!! THank You Kenny & Fizz -- woot!!!

This review is specifically for Debbie Marko in the warehouse. I had a delivery/install go sideways…read moredue to miscommunication on the sales side. Debbie was patient, cool, and understanding of my frustration. Within a couple hours she had the problem sorted out and a same day solution. Very impressed given the busy time of year.

Great spot they are a professional landscape supply place dealing in large quantities at great…read morevalue. I'm not a pro but they have been very helpful when I ask for help. Do your homework may or may not be what you're looking for as a consumer as it seems they mainly deal with contractors.

They have such a great selection of drip irrigation, pvc fittings and pipes, and prices far better…read morethan Home Depot. However, over the years I've been there I've found EVERY time that the sales people, at most there are two, pay attention to the male customers. As a woman I'm used to getting no help (luckily I don't usually need help) and the sales person, usually one guy, pays attention to male customers and the male customers will continue chatting with with the sole staff guy even if I've been waiting for some minutes. Neither customers nor the staff guy wore masks even though there is a sign to wear masks. Take my advice and send your husband here - cut about 10 mins off the trip.