As a tenant of a rental property, I have been very happy with Mojgan and Ryan's communication and…read moremanagement of the property. They have always communicated with tenants about important notices and have been very timely in their responses to issues that have come up. Not only are they timely, Mojgan is very respectful, effective, and helpful in her communication. She has been one of the best property managers to work with! Having two property management companies before this, I cannot say enough about the professionalism, effective communication, and care that AllView Real Estate staff have provided!

I wish we had met Ryan Case and the Bottrell Team a year earlier, when we first considered selling…read moreour San Diego home. Unfortunately, we allowed a friend to steer us toward the wrong agent, which ultimately cost us six months with nothing to show for it. This time, we did our homework and interviewed five different agents. Ryan stood out because of his persistence, thorough follow-up, and clear strategy for overcoming our home's previous overexposure on the market. He truly was available 24/7, just as promised, and delivered an offer we didn't think was possible. Even when a difficult inspection threatened to put us back at square one, Ryan remained calm and immediately brought in several affordable tradespeople to address the issues. He was the glue that held the entire transaction together and never stopped working on our behalf. We wish we could give Ryan more than five stars. He is truly incredible at what he does. A special shoutout to Donna and Julianna as well, they were equally fantastic throughout the entire process!

I wanted to give Shirlee Joy a 5 star review as she has constantly been on top of any maintenance…read morerequest, hoa documents, pictures, and makes it easier for us to do a good job as a vendor. Thank you Joy and we appreciate your attention to detail, how well you know each property, how you care about your job, the owners, the tenants, and just being on top of things. The behind the scenes work that Joy does makes everybody better at there jobs and is one of the reasons I recommend this company.

The only reason I'm giving this company a star is because I had two interactions with employees who…read morewere kind and professional. Otherwise, I would never rent through this company again and would strongly caution others to carefully review their policies and move-out procedures. I lived in the townhouse for one year as a single occupant. I work constantly, so the home was barely lived in and was kept very clean. Despite this, my move-out experience was extremely disappointing. Before moving out, I had an in-person inspection with a representative who was wonderful. She walked through the entire home, repeatedly commented on how clean it was, and identified only three things I needed to address: fill the nail holes, replace the smoke-detector battery, and tighten two cabinet handles. I completed all three. I chose to let the company handle the cleaning and carpet cleaning because I was concerned that if I cleaned it myself and it wasn't to their standards, I could still be charged to have their vendors redo it. I was then charged $385 for cleaning and an outrageous $480 for carpet cleaning in a 1,500-square-foot townhouse where carpet was only in the bedrooms and on the stairs. Even more concerning were charges for conditions that existed before I moved in. I was charged $295 for paint touch-ups even though the interior had never been painted; it was a new construction home with the original textured walls. I was also charged $75 for a barn-door handle that was already missing when I moved in and was specifically documented on my move-in inspection report. The same type of handle was approximately $15. When I disputed these charges and told them to review the move-in documentation, I was told they would review the report and adjust the deductions. They did not. Ultimately, $1,234 was deducted from my security deposit for cleaning and repairs, including items that were either pre-existing or, in my opinion, unreasonably charged. I understand legitimate deductions can be made from a security deposit. My concern is being charged for conditions that were documented before I ever moved in and then having that documentation disregarded. I do not believe taking the company to small claims court is worth the additional time and expense, so I am sharing my experience to warn future tenants. My next step will be reporting my experience to the Better Business Bureau. I would not rent from this company again.

We worked with this company in 2022 and everything was great but now I see they are on Public…read moreSquare which is an anti woke platform. I am very disappointed and will not use them in the future.

This management company charges excessive amounts for move out cleaning. We extensively cleaned our…read moreunit before moving out and received all green flags during their move out inspection. They thanked us for "taking care of the unit while we lived there" and said it was in "great" condition, yet they still felt the need to hire four separate vendors to "clean" the unit and charged nearly $700 to do so. Prior to moving out, I had a move out call with Katie Acampora, where the vendor cleaning process was discussed, but I believe I was deliberately misled to believe that the total charges would only be roughly ~$250. We were model tenants and this company squeezed us for what they could. I would not do any type of business with this company again. If they didn't directly profit from these excessive cleaning fees, then they were lazy and hired default, excessive cleaning services that went far beyond what was needed. I am guessing no tenant pays less than the ~$700 charged us to move out.

Horrible communication. They never pick up the phone nor respond back to email. I been calling for…read moremany days. Communication very poor.

DO NOT RENT FROM FRANK! most horrible experience renting…read morefrom Frank for 8 years. We stayed because we loved the location for our kids but franks managing was stress the entire time. Gave us a home in horrible condition and expected it to be brand new when turned in. Grass was all weeds. We worked our buts off to turn it. Gave us the home with holes in the walls and issues everywhere including outdated dirty kitchen. Had plumbing issues immediately. Charged us for every little repair including toilet replacement and screen door replacement. I repaired and updated kitchen on my own dime, replaced floor to wood for $5,000 on my own dime. He charged me another $5000 out of my deposite for upstairs carpet upgrade at move out without my consent. He wouldn't even replace the broken screen door till I moved out. PLEASE DO NOT RENT FROM FRANK! Save yourself the stress. Horrible businessman. Nothing he says verbally will he comply with. Do not sign!

Being a new customer and the first time renting our my home I researched different rental property…read morecompanies. After doing my research we decided to go with Good Life and I am so glad we did they made the process very easy. Malissa Martinez was my onboarding point of contact and I have to say she was very attentive, responsive and professional. She answered all my questions and kept me informed the next steps in the process. Emails came in daily with the updates that had been completed at my home in order to be put on the market. After that my property managment team consisted of Andrei Lechert- Kelly, Gerald Medalla and CJ Flores. Again, more professionalism with this team. Once the property was ready and we agreed on the rental price my home was listed on a Wednesday and by that weekend, Saturday, we have the home rented. It's been 5 months and I have no complaints. They have really taken care of everything and I haven't had to worry about a thing since. Highly recommend Good Life. 10 outta 10.

Our experience with Good Life Property Management was defined by delayed repairs, canceled…read moremaintenance requests, poor communication, and an exhausting amount of effort required simply to get serious problems addressed. We first reported rat activity outside the property in May 2026. Good Life canceled that request as "Not maintenance issue." A second rodent request was also canceled. By July, we had specifically reported holes around the rear deck and asked whether conditions at the property were contributing to the problem. On July 31, a rat ran through our kitchen, and the pest-control technician found evidence of rodent activity in multiple kitchen areas. Good Life acknowledged that the owner is typically responsible for structural conditions allowing pests to enter. It also told us that it had received a report from Thrasher Pest Control and that the owner was reviewing it. Nevertheless, the response continued to focus primarily on trapping and monitoring while permanent exclusion work remained unresolved. Good Life later admitted that Thrasher had advised it that entry points needed to be accessed and sealed beneath the rear deck. When our dishwasher was eventually removed for repair, we discovered extensive apparent rodent droppings and debris concealed underneath it. We photographed the condition. The air-conditioning experience was similarly unacceptable. We submitted the repair request on July 22 during significant summer heat and reported indoor temperatures exceeding 85 degrees. The system was not repaired until September 3--43 elapsed days later. We purchased a window air conditioner and fans because the provided system remained unusable. This was not a matter of submitting a request and allowing management a reasonable opportunity to respond. We repeatedly had to send emails, seek updates, contact vendors ourselves, preserve records, and challenge inconsistent explanations before meaningful progress occurred. A Regional Manager eventually apologized for the "frustrating timeline," but an apology after months of preventable disruption does not restore the sleep, comfort, time, and peaceful use of the home that we lost. Good Life markets itself as providing proactive maintenance, attentive tenant communication, and stress-free property management. Our documented experience was the opposite. Based on how it handled serious rodent-entry conditions, a prolonged A/C outage, appliance problems, and communication throughout the process, we cannot recommend Good Life to either tenants or property owners.

Amanda Martinez is our property manager from Elite Management in San Diego. She has been our…read moremanager for approximately two years (maybe a little more). She has unbelievable energy considering she handles seven other HOA's. Our property was suffering under our last management company and the prior Board. That Board didn't notice our property manager was embezzling hundreds of thousands of dollars and we were on the verge of bankruptcy. Now, with Amanda's help, financially we are doing so much better. We also have managed to address the deferred maintenance which had been ongoing for many, many years. So much has been accomplished in those two years with Amanda at the helm. Our HOA really appreciates her. P.S. Also, she has a sense of humor.

The Elite Management Team, especially Amanda Martinez, works well with the the Mirador HOA. Her…read moreleadership, guidance and knowledge is invaluable. We were immediately impressed with her proactiveness and respect. Elite is a refreshing change. Having experienced other HOAs and property management organizations, Elite far exceeds expectations.

Michael has been a very reliable property manager during our 3 years renting in Tierrasanta. His…read morestandout quality is his responsiveness to maintenance requests. Whenever something broke or needed a repair, they addressed it quickly and without any hassle-- including a full roof repair when we noticed a leak in a part of the garage. Overall, a solid and stress-free renting experience. I definitely recommend them and would certainly be happy to rent with him again if we ever move back to San Diego.

My wife and I rented an apartment from Michael for 7 years, and it was a great experience. We loved…read morethe apartment and Michael was very helpful whenever we needed something. He was always quick to respond and send help when we had a repair issue. The rental rate was very reasonable, and when we moved out Michael made the process easy for us. We were very happy with Michael as a property manager, and would recommend anyone to rent from him in the future.

Coming back to update this review after my initial one in 2011 since this management company…read morecontinues to haunt me 15 years later, and they 100% deserve the one-star rating they're getting from many people. I still live in the same unit since 2008, except my landlady passed away 2 years ago and her heirs came to me in early February 2026 and basically said, "We have to sell, so you have first right of refusal on buying, or you'll have to move." They are sweet people and offered me a fair price, and it so happens I'm in a position to buy it now, so we are in escrow. I was aware via neighbors who own their units that last year PMC was FINALLY fired as our management company. The rumor is that they were fired for EMBEZZLING all the money out of our HOA account. (I do not yet know the entire story, but how does that even happen?!) I attended my first HOA meeting last night since being banned in 2011 (for being "just a renter" and having opinions). Now I am an *owner* and a candidate to be on the board. (Good thing PMC was already fired because that would've been my first mission.) There was discussion about termite fumigation again (decided on spot treatments this time), and A LOT of other maintenance that hadn't been kept up (roofs, driveways, landscaping - all of it is in arrears), and now the Board is trying to recover from all the funds being stolen on top of this. They're considering a $10,000 special assessment (TEN THOUSAND!! PER UNIT!!) to cover what was lost so we can simply get the regular maintenance accomplished on our homes. As someone who is in escrow and could still back out, potentially adding $10,000 to the purchase price is obviously NOT appealing. (There was no motion made on it, and I hope we'll be able to find a way around it, but I have to consider it as it is not an insignificant amount of money, IMO.) That is sad for both me AND the sellers. These are the long-term effects of using PMC as a management company. It's not just a problem about lack of customer service. I'm not at all surprised to see other reviews talking about how PMC is lax in sending financial reports and responding to money inquiries from the Board. HOAs still using this company as property managers should absolutely BEWARE and take their business elsewhere immediately.

Our association has worked with PMC for 25+ years. Out of curiosity, we tried another management…read morecompany as a test for comparison and quickly learned that PMC was far above the alternative. When we changed back to PMC, the test company lost all of our historical documents. Susan Grant of PMC has been our manager and is amazingly responsive and helpful. She has had different assistants throughout that time frame but all have been helpful. PMC has been an invaluable resource for quality service companies. Cathy G

Very unresponsive. For a management company you would think they would be interested in…read morecommunicating.

They were very easy to deal with and very responsive. Yu and the entire team was great!read more