As an out-of-state property owner, I self-managed my rental house for 30 years and decided this…read moreyear it was time to let the pros handle the ever-changing lease laws. I called several companies and was immediately impressed with the Comana Company's professionalism and positivity. They provided me with clear instructions for their tenant placement services, and the fee was extremely reasonable for the personal services provided. They were the winner hands down! Alex, the owner, made excellent suggestions for a few improvements and the property manager, Carla, was outstanding with communications and referrals for maintenance services I wanted to establish. I am happy with my whole interaction with the company and their personal service commitment. The fact they found a well-qualified tenant within a week was icing on the cake!

The home I rent at recently changed property management companies, which ended up being Comana…read more First impressions definitely matter and I can say that Comana is doing what they're supposed to do when it comes to managing. Big shout out to Melinda Saul's for being attentive with her work. She has made the transition from one property management to another feel seamless. She has a great work ethic and I'm happy to be able to communicate with her regarding the property. Thank you for everything!

Stephanie, my property manager has proven to be very patient and responsive to my emails. Remember…read moreshe is managing many other units as well. As a homeowner one needs to realize that any decision involving spending money on repairs will need to be approved by the HOA Board members first. As a homeowner one MUST partake in monthly HOA meetings and contribute to those meetings in a civil way. HOA Board members are VOLUNTEERS who give up their time to manage the affairs of the Building. These Board members are regular people who also have full time jobs so do your part and ask to help whenever and wherever you can. Things in an HOA will not move as fast as if you were living in your own single family home and making your own financial decisions so be patient and participate. When attending HOA meetings ask the following: Who is reviewing monthly utility bills for variances? Which expenses are leading to HOA fee increases? Are monthly budgets in place and are we going over them? How are vendors being selected? Do vendors have good reviews on Yelp/BBB? Is there a bidding process when choosing a vendor? (like asking for 3 proposals from 3 different vendors). Also keep in mind that a job done well the first time is better than a job that was done poorly at a lower price. Better to pay a bit more and get a job done well.

Helm management offers zero customer service. Any property that is using this management company I…read morecan only hope they do not have to deal with the same issues as Park Lane. There is absolutely no communication verbally, that is even considdered when regarding concerns or complaints, I was told to leave a message and after a month with no response I called for status update and was told my phonecall and message was useless and I needed to write an e-mail. This is not the first e-mail I wrote and I feel like e-mailed issues are acknowledged but then never addressed again. Finally I was also told that Only the one sender of the email is considered to have a problem per email, and even though I have walked around and received support and e-mail addresses from other owners that wish we were managed better their names or concerns will not be taken into account unless they write their own separate e-mail. ZERO STARS!

When we were appl for a house through CMS Propert mgmt we were having a problem with the owner…read moreabout move in date we had to be out of the house we were in a couple days before the move in date for the new place but the people at CMS worked out a desl for us to move our beloNguni over and stage them till we could move in worked great!! then through the 5 years that we were there they were just super supportive for everything we needed as far as maintaining the property they are very professional in everything they do. They come highly recommended by me. Kenneth Phelps

My husband and I have lived in a rental home managed by CMS for almost two years now and we are sad…read moreto leave! Rusty, Ben, and Alex have always responded quickly and brought solutions when we had trouble with appliances or needed repairs. Our rent was also more than reasonable for San Diego prices. Thanks for taking care of us for the last few years!

I recently signed on with Good Life to manage my property because they seem to be a fit for what I…read moreneed. When researching various property management companies, Good Life's approach was the most straightforward and transparent with no long term commitments. After speaking with them multiple times with various questions, I was left with a feeling of assurance that I was in good hands. Being a first time landlord, I have no experience in knowing how to screen tenants, knowing the rules, etc., especially when my background is not in the real estate and rental business. Having a busy work schedule also means that I won't likely be able to attend to the tenant's needs in a timely manner. This is where Good Life fills in the gaps for me. The team at Good Life during the onboarding process has been super helpful and efficient in getting the property ready, whereas it would've taken me ages in trying to do it myself. I was assigned Andrei as my property manager and it's been a great start. He has been open, transparent, professional, and great to work with since the start. I recently had an online shopping shipment mis-delivered to my rental property, to which Andrei was instrumental in helping to coordinate the handoff between the tenant and me. Even though Andrei is my primary contact, I can see that they have great teamwork. On one weekend, I had a question to which I received an out-of-office note from him. But rest assured, another team member stepped in that day during his time off to help with my question. Good Life also has a great online portal for me to see all the documents and tax information. Their services have impressed me since the beginning, and I look forward to a great relationship moving forward. Keep up the great work, Good Life! I highly recommend them!

Update from my original review. Been using Good Life for…read morealmost 2 years now, and it has been great. Communication is the best! If there are issues or updates, they email, text, and/or send info via owner web portal. Savannah has been our point of contact at Good Life. She is the best! Very friendly and always follows up with our questions/requests. We've had a few repairs that our tenants needed. Chi (Maintenance coordinator) handled them smoothly and kept me informed. Again, great communication. Love the financial summary (and receipt) at end of year for our tax accountant. Documents are nicely arranged on the owner web portal. Love it. And...always like Steve's informative emails and YT videos on regulations and tips.

EXCEPTIONALLY AMAZING SERVICE!!! A trusted agent, like family - Simon never disappoints, provides…read moreworrying free management service for over 10+ years. You can never go wrong with Simon on your side! 100% guarantee satisfaction!!! Kcs

The first time I met the agent, I told him that I wasn't working with any other agent and that he…read morewould be my agent. He followed up with me for several days, and I started working with his broker. Unfortunately, his broker was not very professional. I had already put down $300,000 and owned another home that was fully paid off and worth about $550,000. Yet the broker told me I needed to put down $600,000 to buy a home priced at $850,000 . After that, I went to another broker and got pre-approved almost immediately. I qualified for the home without any problems. All I can say is that they were not very professional. In my opinion, Simon seemed focused only on money. I felt that he was trying to earn commissions from both sides. When I decided not to use his broker, my offer was not accepted, and I was told that another offer had been accepted instead. That was my experience, and it left me feeling that my interests were not the priority.

I have rented a property managed by AMI for the past 9 years, and they have been amazing to work…read morewith. The staff is always kind, professional, and helpful. Throughout my time as a tenant, I have never had any significant issues. Whenever a maintenance problem arose, they addressed it promptly and efficiently. Their responsiveness and commitment to their tenants have made renting with them a great experience. I highly recommend AMI to anyone looking for a reliable property management company.

Tamra and Curtis have been so professional and attentive to all of our needs! I really appreciate…read morehow fast my maintenance requests get handled!

Been a landlord since 1977 and had many bad experiences over the years. Mary was referred to me…read morenearly three years now and I've been quite pleased ever since. I had just done an extensive rehab on a rental house and because I live outside the country, I needed to find someone I could trust to find the right tenant and maintain the expensive investment I'd just made. Mary has been great; she is the soul of honesty, takes great pride in her work, and has always been quickly accessible when I need to talk to her. She CARES a lot, and that's hard to find these days. . (I just returned after a two and a half year absence to find my house looking even better than I remember it - the place looked immaculate and I am very happy.)

I can't say enough great things about Mary and her team, I was a tenant at one of her properties…read morefor 3 years. So professional and attentive to our needs. I highly recommend them. Thank you Mary

Would not rent from heartland again. They do seem to get quiet when you have issues and don't…read morereally do anything when you do.

Not a huge fan as tenant...seem like they want to work with you until you need something. They come…read moreoff as kind and helpful. Then ghost you when trying to get help with something. At moveout they claim damage and fees for items that are not your responsibility or ignore previous agreements. You have to fight to get you refund. They are definitely biased toward the landlord. It's a bit unsettling to see the change of face when you need support as a tenant.

Aaron and his crew are amazing. They truly want to do right by both the owner and the renter. I…read moreimmediately felt at ease and they are extremely efficient. I feel lucky to have found them.

I love this property management company. We've had them managing our Golden Hill property for about…read more5 years now and at every turn they've been there to take care of things. Didn't matter if it was an emergency replacement of a W&D or a more complicated plumbing issue or resolving things with the HOA - they stand by their clients and don't let up. Love the easy, 24/7 access to the team, their friendliness and their diligence. Invoicing and taxes are also crystal clear. Wouldn't work with anybody else.

Jefferson at Carmel Mountain Ranch, a Greystar property, refuses to get dumpster emptied daily…read more Only willing to do it every other day. All dumpsters on the property overflow daily, and the property has rats. Staff claim people intentionally overflow dumpsters, and post signs instructing residents to use a different dumpster if one is full, but they're all full. I have photos I've taken daily to prove staff is complicit in maintaining status quo despite overflow and rats. Residents cannot open windows due to the smell.

I had a great experience with this property management company. They were always professional,…read morereliable, and easy to work with throughout my time renting. A special thank you to Marla--she is incredibly quick to respond, extremely helpful, and consistently professional. Any time I had a question or needed assistance, she made the process seamless. I would highly recommend them to anyone looking for a well-managed rental experience.