If there was an option for 10 STARS, highly worthy- extremely reliable, high quality and rapid accomodating all around. Nick and Carlton were both equally responsive, they did some troubleshooting, and they came when we had AC dilemma with a Broken central AC. They came to the rescue and within minutes they restored some Relief, they customized the fit as this was a casement window. Very flexible and the aftermath is we can genuinely count and rely on this highly reputable establishment as they service the greater metro west above and beyond I love that they have a variety of equipment all up to date, and very well maintained. They are really PROS and I can't thank them enough as they made our summer much smoother. They have an option to do a buy back option too! I only wish I found them sooner!! They are fully committed to their customers which speaks in volumes! read more

Phenomenal. I ordered my ACs and wanted to bump up the installation date because it started to get unseasonably warm in the city and they were able to accommodate. Jim and his guy arrived right within the delivery window Jim specified and he called (then texted when I missed his call which was much appreciated) to let me know their ETA. When they arrived and found that one of the units didn't fit in the window, they had another one in the van that they were able swap it out with instead. I appreciated that they were ready to handle issues like this without it resulting in a second trip. Because the unit that would fit in the window was smaller than the one I ordered, there was of course a price difference in what I paid for vs. what was being installed and Jim let me know he'd be refund the difference without my asking. That spoke volumes about his business' ethics to me. Worth mentioning: Also without my asking, I noticed Jim removed his shoes when he was installing an AC unit in my bedroom (probably because he saw I was barefoot). I thought that was incredibly considerate and as someone who never writes reviews, that is the reason I'm writing this review. Really professional service, the units are super clean, and all-in-all, the whole process from booking to installation was a seamless experience. Definitely don't hesitate to book with these guys, it's worth every penny. read more

Timely, professional, excellent quality service and ac. Will definitely use again and highly recommend.

I think RentAnAC is the best idea ever. We live in the city and our bedroom, which is on the 4th floor, faces south. We need supplemental AC. RentAnAC comes in May to install and returns in October to take it away. The beauty is that we don't have to store an air conditioner or carry it up or down 4 flights of stairs. Jim and his crew are very respectful of my home, are very professional, and reliable. I will use their services every year. I recommend them to everyone. read more

I wish I knew about this 2 large ACs ago. The machines are in great condition. The air is very clean. And the electricity cost is lower than with the smaller AC I last owned. In the past I've also had to put 2 small ACs in the bedroom and office but I skipped the office AC using a fan to draw in the cool air. The entire process is simple quick and friendly. Worth every penny not to have to install remove and store a big AC. I would choose this over buying even if I lived on the 1st floor with loads of storage read more

Another cool summer, thanks to Jim and the RentAnAC team! I've been renting an AC from RentAnAC for the past 3 or 4 summers. It's so convenient for those of us in small NYC apartments. No need to store the unit, and no heavy lifting to get it up in the window. This year, on the delivery day, he sent a message asking if he could come a bit later than the initial delivery window. Since I'm still working from home, it was no big deal. When he brought the unit, he ended up giving me an upgrade for being so flexible. (6,000 BTU for the price of 5,000 BTU... yay!) Quick, professional installation in the Spring... and quick removal in the Fall. Highly recommend!! See ya next year! read more

RentAnAc rates between 4 and 5 stars! I am so glad I called this summer (2022, one of the hottest on record in Boston, MA) and was able to get a quick installation. I sadly have a weird window, which is too small for a traditional window unit, and needed to rent a portable unit. The portable unit was brought and installed quickly and efficiently, the installer even took away the boxes! The only cautious I would give is to know your electrical wattage capacity before you get an AC. I have an older building in Boston, and it appears not to have updated the electrical wiring. Therefore, my AC which required more wattage, continues to blow fuses in my whole apartment. I would recommend knowing your electricity an asking how much is needed before you order. Otherwise, a great service! read more

The idea behind the company is wonderful, especially for someone like me who doesn't have the space to store an air conditioner during the fall and winter. Installation and removal has always been great in the few years I've used them. My problem, however, has been a consistent lack of the air conditioners malfunctioning after a week or two of use. Of the three years I've used RentAnAc, I've had the air conditioner no longer blow cool air shortly after it was installed. This makes it clear that RentAnAC isn't maintaining the air conditioners they use, and trying to get in touch with them to fix the problem is ridiculously hard. They're clearly just recycling old air conditioners. I've been debating whether or not to rent from them again this year since I don't want to go through the hassle of my air conditioner not working after a week or two of use. All in all, the idea is good, but the service needs to be much better. No on wants to spend hundreds on renting an air conditioner and not be guaranteed it'll be replaced if it breaks. read more

I love these guys. This is my second year using RentAnAC. I live in a fifth floor walkup and its worth every penny to have someone haul that unit up the stairs, install it, and then remove it at the end of the summer. I'm ready for July's heatwave. read more

1. Cheap 2. Super friendly and flexible staff. I remember calling and rescheduling and they were cool with it. 3. Saved my life over an intolerably hot summer in Boston Definitely doing this again next summer! read more

If this business seems too good to be true, it's because it is. As a customer, I feel forgotten in the entire servicing process. I understand the business is growing but the level of customer service should grow with it. After ordering online, I was contacted/confirmed the next day to schedule an appointment. Nothing was available until the end of the week, on a day I had to travel. The person said they would contact me with the next available appointment, as they did not schedule appointments two weeks in advance. I never was contacted. Instead I had to contact the company a week after the initial confirmation to ask when I could schedule my install only to find out they ran out of air conditioners. Why was I never told this? They had already charged my account, ran out of air conditioners and provided no service. I still haven't received a refund over a week later. Be careful when ordering from this business. read more

1) What a fantastic idea - I can have an AC but not have to store it during the off season? Sign me up! 2) Super friendly, prompt and flexible customer service. A+ 3) Did I mention flexible? I was the epitome of an annoying customer with schedule changes, short notice, and lots of questions, and they were flexible and patient with me! 4) Reasonable and affordable prices - I had an energy efficient AC unit delivered and installed for the same price of purchasing a new unit at a store (not including delivery, installation or warranty)! 5) If that's not awesome enough for you, there's more! They even sent me a reminder when it came time to schedule my pickup in the Fall! read more

Epic fail. RentAnAC contracted with Harvard Real Estate services to be the exclusive provider of air conditioners in certain apartment buildings on campus. During this God awful heat wave, I called and left a message around 9am. No response. I called the next day at 10am and left another message. No response. I called the following day at 9:30am. No response. In those three days, I also called at random points during the day (a rough estimate is about 5-7 times). No answer. I called again 10 minutes ago and spoke to a woman who said they were all out of AC units. I called Harvard Real Estate and they said that the company should have reserved some units for our building because of the contract. I realized I failed to mention that to RentAnAC (that I lived in HRES), so I called back. The same woman answered, asked for my address, and put me on hold briefly. She came back and said they were totally sold out. Did that magically happen because of my address? Good job letting a customer know you have no intention of abiding by a contract. Also, thanks for being completely unresponsive to customer requests. This company is a failure of the highest order. read more

Great service. No dropping the a/c out the window on the downstairs neighbor, and no storage issues!! Friendly staff. Only drawback, our a/c was loud, suggesting an older model. But overall a gem of a service. read more

This is great! We're minimalists and don't like having to store stuff during the winter - i.e. 2 huge ACs! So this solution has come in very handy for us! The service is great, the people on the phone/email are very nice and helpful, the guys who brought in the ACs and installed them were also very nice in explaining how it works. The ACs themselves are good too, even come with little remotes and have timers on them as well. Obviously they are a little noisy, but I don't find they're any loader than others. I can only recommend the service! read more

I could do without this service. AC quality wasn't great, although it did serve its function. Maybe I've been spoiled by living in NYC too long, but I'm not impressed with the service. The man that came to my apartment was late and rude. I'll be looking for another solution this summer. read more

Quick installation, good equipment and comparatively cheap service.. This was the solution that I was looking for the summer..totally recommend to others.. read more

I am super impressed with their customer service! I live in a very old home with really old windows, and Chris, the installer really worked hard to fit the AC perfectly. From the moment I pushed "Request and Installation" to actual installation, it was super smooth, and extremely helpful. Also, the person over email, Lila was very quick to respond to emails, and even was extremely flexible when I needed to weigh some options out. I would recommend in a heartbeat! It's a great service! read more

I tried calling the number on the website, but it was a weekend and no one answered. When that didn't work, I submitted a request for the smallest unit available through their website, with a note that I wasn't sure it would fit my tiny window (I entered the measurements in the note with my request). Monday morning I got an email from Sarah confirming that the unit should fit, and by the end of the day I had confirmed a window of time in which someone would be by. I scheduled installation for the next week (this was back in May, so it wasn't too hot yet), and within ten minutes of the two hour time window I was given, two installers showed up. Honestly I was already impressed just by their promptness, since I was wary about never actually having spoken to anyone on the phone. The path to my window was clear, so they were in and out of my apartment in under ten minutes, I was so ridiculously pleased. Couldn't have asked for better service. The unit works perfectly, and I just scheduled the removal for late August--again, via email. Shout out to Sarah for being patient and efficient with all of my email scheduling! Bottom line: Could I have just purchased my own unit for cheaper? Yes, absolutely. But I live in a 4th floor walk up and I wasn't about to lug a unit up those stairs by myself. So I Googled 'rent an ac in boston' and this place was the first link. The extra money is well worth the heavy lifting and speedy installation. Because the charge is for the summer season, I would suggest getting it as early as possible to get your money's worth. I got mine in May, and they're picking it up the last week of August. Well worth it, hiiiiighly recommend. read more

I called RentAnAC during the first week of August, 2010. It took a long time and a lot of phone calls and voicemails (left during normal business hours) to get through to the company, but once I did, I had a good experience with the installers and the work they did. I had them install an air conditioner that I already owned but couldn't install myself because my windowsill and window frame were warped and broken. The installers from RentAnAC added some foam and wood strips around my window to make it work. They were quick and arrived to my apartment on time. It cost $75, I think. read more

What a wonderful service RentAnAC provides! In our tiny Beacon Hill apartment, there isn't really room to store an A/C through the winter, so it's so much easier to have somebody else keep the thing for us when we don't need it--along with providing maintenance and installation. Very friendly people and excellent quality equipment. I am very pleased and plan to use them again next spring! read more

I don't have enough great things to say about Rent an AC. They're so easy to schedule, always professional and reliable. Also, I live in a small space so it's really convenient to have a place to store an AC in the off season! Love love love these guys! read more

Man, I have tried to use this service for 2 years now and each year it is always something. These guys offer 0 flexibility. If you are on the renting schedule of Boston and move out in Sept, don't count on a prorated rate if you return the AC early because they charge you the full summer regardless. In addition to that, if you move and want to take the AC they charge $99 for that. They charge you more than it would cost to buy the same exact air conditioner. Maybe with a little less BTU rating but nonetheless if you want to be financially smart, buy your AC and then sell it on Craigslist when you don't need it anymore. End result is the same as renting and you just did it for a lot cheaper. These guys have a good concept, but have idiots running the show. STAY AWAY. read more

This is the most amazing service for people who live in small city space! They were professional and right on time for my delivery. The 2 gentleman installed quickly and explained all the features thoroughly. Highly recommended! read more

Overall a great service, great AC. They came within 48 hours, exactly on time, put in a great unit, with very friendly staff. Highly recommend them. (If only the Cable/Phone company was as easy as this, moving in would have been a snap) read more

Took 3 days before the heavily used A/C unit they installed stopped cooling properly - and to be honest, it was pretty pathetic from day one. They replaced it pretty quickly and easily though with a much better one. Good service, really nice installation dude. read more

We have been using RentAnAc for two years now and we love them. The service is prompt and efficient and they stand behind their products. We had a faulty ac and they came and changed it for a brand new one in the same week!~ Way to go! I recommend them completely. If you are in doubt, do it and you will be so happy you did! read more

Despite my repeated attempts via phone and email, I have never been able to contact a person from this company. I am now concerned that they are out of business or on an very extended leave. I tried to rent an AC through their web site over a week ago and it automatically charged my credit card for the full amount but only sent me a boilerplate email. This email indicated that a representative would contact me (within 24 hours) to schedule the delivery, however, they have not done so for over a week now. I sent them an email and tried to call them twice. They do not reply to emails and all calls roll to voice mail. Finally, I contacted my credit card company to dispute the charge since RentAnAC does not seem to be doing business anymore. Buyer beware. The web site will take your money but it seems that is the extent of the transaction. At a minimum, talk to someone at the company before using this service, otherwise you will be in the same unfortunate predicament that I find myself. Update: They contacted me. I now have my AC. Things are improving. I still recommend speaking to a person before giving the impersonal web site your credit card number. read more

If nothing goes wrong with your unit, this can be a fine option. If something goes wrong: Good luck. I have now spent a week trying to get a repair or replacement for an a/c that simply stops working periodically--it will continue to roar but does not blow air. (The kid they sent to deal with this just asked me: "Is it the compressor?" I HAVE NO IDEA! THAT IS WHAT I WANT YOU TO FIGURE OUT AND EITHER FIX THIS OR REPLACE IT. He then offered to give me an upgrade for an additional fee. WHAT?!?! No! I simply want the a/c I paid several hundred dollars to cool the space I was told it would cool to FUNCTION AS BILLED. Ugh.) Update: after some time of trying--and being unable to--reach anyone at the central office he is offering to install a replacement from his truck. (If this happens next year, you will have to pay more, he says. BELIEVE ME! That will not be an issue.) Fingers crossed . . . read more

I am thrilled with Rent an AC. I rented a unit from them this summer and I was very impressed with the service and the people. The young men who delivered, installed and then came back to pick up the unit this fall were all terrific! They were prompt, competent and professional. A+ read more

Agree with all of the positive posts! This is my second summer using RentAnAC and I would highly recommend their services if you need an AC urgently, inexpensively and/or easily (great for students/subletters). Last June I was DESPERATE for an AC and the guys came the NEXT day and installed one. This summer I was better prepared and called early; it's the same price regardless of when you get the AC, so I would recommend being preemptive and not waiting until it gets super hot. The workers come with everything you need (extension cords, drills, brackets, etc.) and completely install a unit in less than 10 minutes. Anybody who I've ever interacted with from the company has been very thorough, friendly and accommodating. It is potentially more expensive to rent an AC every summer than to buy one, but without the hassle of installing/storing it, it is completely worth it to me. read more

I can't speak yet to the longevity of these window units. My review is for the installation process. Sean and Ivan were on time, courteous (took their shoes off at the door), and efficient. They didn't mess around, installed 3 units in less than 20 min and carried extra extension cords, which was pretty crucial since I didn't calculate how far the units were from the outlets. I live in an old building where everything is a bit lopsided, but they didn't make it an issue - fit the units securely, drilled a few nails to keep loose panes from falling, and sealed all the uneven edges. Great service. read more

Just as advertised. You call, they come exactly as scheduled. They install. Use all summer and then call when you need the ac removed. They remove everything and you are ready for another winter. Could you ask for anything more? On time, efficient and effective. read more

Used RentanAC this summer after a great experience last summer. As before, it was a seamless experience. They came to install and pick up the a/cs on schedule and were very efficient. No problems with the a/cs or installation all summer and didn't have to return them until October! They're great, I highly recommend this service. read more

I am very pleased with this outfit. I've rented AC from them for three or four years now. I don't have storage in my place to take care of an AC over the winter. So it's great that they store units for the winter and come to install in spring. I had a small problem with an injury one of their guys caused to my window. When I flagged this to them, they immediately offered to cover the cost of replacing the window. No problem. (As it turned out, my landlord will do this, but I appreciated the quickness and lack of attitude of RENTANAC and also their willingness to fix). Derek just picked up my unit to take it away for the fall. He was quick and capable. He was supposed to be here between 3 & 5 pm. He called me at 3 on the dot. The unit was gone by 310. I really recommend these people and will use them again next season. read more