I hired Total Comfort to redo our basement boiler/furnace plumbing and to install mini-splits…read morethroughout our home in the Boston area. I cannot speak highly enough of the professionalism and quality of work done in a timeline manner. Honest, Dependable, Great value, and perfect installation considering many factors including a very old and difficult home to work with. A+, Recommended.

James came out to our home and did an amazing job. He was kind and professional and explained…read moreabsolutely everything to me. He did a thorough inspection of all parts of the system. He gave his honest opinions of what could be replaced and what the rough costs were for each component plus labor. He also explained what he thought was the best option to keep our current system running at it's best, which I chose to do. He re-gassed our unit and added a startup capacitor which seems to have done the trick! The outdoor unit kicks on easily, runs quiet and consistently now. And of course the AC blows ice cold now. He even gave recommendations for future maintenance for not only the AC unit but the boiler as well. I can't recommend Total Comfort Mechanical, and James, enough!

Recently I called upon LeBlanc Mechanical to investigate and correct a problem with my condo's HVAC…read moreunit. They were able to come out the following morning within the specified window which by itself is worthy of recognition. Professional, courteous and honest are three words I will use to describe the service provided by Leblanc. Between the in unit furnace/blower and the AC unit on the roof, I could have been looking at a very pricy fix or even a full unit replacement. However, the fix was actually pretty minor and inexpensive after giving a thorough testing evaluation. The tech's willingness to answer questions and make a recommendation for a fix that is working flawlessly the past couple of weeks makes me happy. Plus, the care he took in upgrading the thermostat as a last minute request of mine was outstanding. LeBlanc was initially recommended by my condo management company and I am now happy to say that I recommend their service for your routine or emergency HVAC needs. Thank you LeBlanc Mechanical for a job well done.

LeBlanc Mechanical are impossible to work with and I would not recommend them to anybody…read more I reached out to LeBlanc because my A/C isn't working. First they tried to push out my scheduled appointment by a week, claiming that they were dealing with a lot of "no A/C" calls and needed to reschedule routine maintenance calls. When I scheduled the appointment, I clearly told them that my A/C wasn't working - this wasn't a routine maintenance call! When they did come out, they determined that the condenser was broken and that I needed to update my system because it uses an old type of refrigerant. They were supposed to get back to me within a couple of days with a quote. It's been nearly a month now, during which I've called them several times to check on the status of the quote. Each time, they assure me that they'll get back to me within 1-2 days. Each time, they don't get back to me at all! To this day, I still haven't received a quote. If LeBlanc doesn't have the capacity to service my home, they should just tell me that. Giving me the run-around for nearly a month is incredibly unprofessional - especially when we're dealing with unprecedented temperatures and I'm trying to keep the house cool for my children. Whatever is going on over at LeBlanc, they clearly can't be relied upon and should be avoided in favor of other, more responsive companies.

We needed a new boiler, ours was past expiration date but was still running.We had Jamie come out…read moreto take a look and get us an estimate. He is a superstar. I mean some of the best customer experience/ service I've ever received. He patiently explained things, reviewed options, etc. I wish he could have done the install too. He answered all our questions in the back and forth on the estimate, and the chimney liner we needed and everything. I thought all was clear, we had one miss but overall got the new boiler and crazy fan thing that goes with it (don't love, but needed it). We needed a follow-up visit and got it in a very timely way. We even worked with the owner's son, Liam he great to work with too. He really listened, he was responsive and a delight to work with. I would recommend this company based on their customer service from the salespeople and responsiveness when issues arise. Like all home repair folks, the company struggles with accuracy on arriving when they are meant to come. One time they arrived too early and it was morning so I was running out of the shower. Another time they set an appointment for 230pm and came at 815am. I'm just glad the work was done.

We've had a very long challenging history with Atlantic. The only reason we keep using them is…read morebecause our contractor really pushes using them, and it's hard to find an alternative in any case - I've had one other service out but they didn't really instill confidence. We moved into our condo 19 years ago; central AC stopped working when the next summer rolled around. Same with the next, and the next - a new coolant refill every time. Eventually, when pressed for an answer, Atlantic reported suspicion of a leak in the system, but were unable to find it over the next 5-ish years when AC kept failing to cool right when it gets really hot here each summer. At some point we decided to purchase a new system that cools the air within the unit - bypassing the concern about a possible leak. Absurdly expensive b/c it's huge and on the roof, requiring a crane etc. Except, that one also fails about every one-two years and no one knows why. They're *very good* at making you feel like this fix is the one that will stick, but it never does. Wish we had pushed for a warranty-based fix before our warranty ran out. Also, lots of variance between technicians. This summer, when the system failed per usual and I had to have a technician out, the first technician exclaimed that the amount of rust in the system was very concerning because we were "breathing it all in." When I showed it to an Atlantic salesperson/technician a week or so later, he said that there was absolutely no health risk and that the rust was completely normal. Which one to believe....? In the meantime our mini-splits on the lower floors have been conking out over the past 2-3 years - all pretty old. Said salesperson/technician from the last visit came to provide an estimate two weeks ago. Despite attempts to reconnect with him, he has vanished. I was hoping to get the AC taken care of by now as we're nearing July and it's going to get extremely hot here, but I'm about done with this company.

Just had my furnace serviced by Shawn at Genove. He was great. he was very Knowledgeable and taught…read moreme a few needed things. The office called to let me was he was arriving shortly. I liked that. I will be calling Genove in May to service my AC unit. Use this company, you will be glad you did. Arthur Karelas, Framingham,MA

Great local business. Offers automatic oil delivery so you don't need to worry about running out of…read moreheat during the cold winters or going out to check the tank yourselves. They somehow always know exactly when to fill. They also generally have great new customer deals to help protect your heating system and tune it up for the season. Customer service especially has been stellar! Always happy to help whenever I contact them, I highly recommend giving them a try.

Installed a furnace very quickly. Mike and his team were very professional and efficient . Highly…read morerecommend.

I have been using Michael Keohane for my gas boiler repairs, hot water heaters and thermostat…read morereplacements for many years, Michael is always dependable, who provided excellent services and reasonable prices. He is somewhat busier than most other,but that's a good problem to have because it shows his skills and expertise are highly recommended.

My first experience with Alwife. Responded to multiple…read moreneeds, graciously. Helpful evaluations and advice. I'll call them again!

Charged an hour of labor $170 to assess that they couldn't fix the toilet, then they charged about…read more$500 to replace the toilet. Not sure if it's standard practice to charge for an attempt to fix and then the actual solution. But at least the pricing was available.

I've lived in my 1920 home for over 43 years, have been with Boston Standard for years and it is by…read morefar the best company to work with. Every job Boston Standard has done in my multi-family house (and there have been many) has been easy to schedule, the technicians show up on time, are knowledgeable, professional, friendly and you know they are going to take care of your home as if it was their own. I also really appreciate the heads up text messages confirming the appointment and when the technician will arrive including his/her photo in the message! They also use booties coming in and out of your home/apartment. Along with the service contract, they come in to do a yearly inspection and with a multi-family home it saves us a lot of money. Today, technician Chris Tighe checked everything in all the units - sinks, tubs, shower heads, toilets, disposal, the basement water heaters, pipes etc... and even the faucet outside! There were a couple of minor issues and he took care of them - a dripping faucet in the shower, a shower head drip and then a toilet was running, so he replaced a part and it wasn't crazy money. He asked lots of questions and explained everything he was doing and looking for. It's just such a relief to know that Chris (a super friendly, knowledgeable guy) was a person I could trust and know that all is operating well in the house. Kudos to the management at Boston Standard. Keep up the good work. My advice to anyone looking for a great plumbing/heating company, give them a call and sign up for a service contract, it's well worth the peace of mind! https://www.bostonstandardplumbing.com/

I was disappointed with my experience. It seemed like the company was more interested in selling me…read morea new HVAC system than repairing the existing one. Instead of focusing on a cost-effective fix, they quickly recommended a full replacement and used language that felt more like scare tactics than helpful advice. If they did make any repairs, the emphasis was still on replacing the entire system. I strongly recommend getting a second and even a third opinion before making a major decision.

I am always skeptical when trying to find someone new to do work on my house. I do not take the…read moretime to write reviews often but he deserves it. He came out to look at boiler, changed a part and got it fired up. Identified that it was cracked and had to be completely replaced. Out of sympathy he just charged me for the part he replaced. He gave me a quote of what it would cost to install a new heating system. I called a few friends that are contractors and they agreed it was a very reasonable price. Dave came out the following day and installed it with his technician. Very professional and efficient, he even took a few hundred dollars off the price that he initially quoted. He checked in the following day to make sure everything was running fine. Great guy that knows how to run a business!

Sent a request out, and the owner David was very quick to respond and responsive throughout the…read moreprocess and scheduling. He was able to get someone out the next day, even on a weekend! He sent out Michael, who did a great job fixing a difficult AC unit and was a pleasure to work with.