He is an incredibly talented and conscientious repair guy. He opens and closes phones so well, he…read morecould do it with his eyes closed. My first time in, I went for the cheaper screen, which overheated and used a ton of energy. I went back and paid for the more expensive screen (double the price, but 30% less than at the '@pple' store), and my phone has been perfect since, exactly like new. The repair guy is so reasonable, if there is something you don't like, he will 100% make it right. I found him on yelp, I'm not a personal friend, I'm your average customer.

Steve is absolutely amazing! Great customer service and very transparent when it comes to pricing…read moreand potential issues. He even took the time to explain worst-case scenarios--even if there's only a small chance--which really shows his honesty and professionalism. It's rare to find someone this trustworthy, and it's clear why he's been going strong for over 12 years. Highly recommend!

If you are iPhone or Samsung Galaxy users, you would not have a hard time finding a phone repair…read moreshop, they are everywhere. However, I am a OnePlus user and was declined by multiple shops because they don't do less popular brands. The issue: I had dropped my Oneplus phone from 40 feet and the back glass shattered to pieces. I am extremely glad I found the Fix (located on the 2nd floor of Westfield Culver City Mall) because not only did they fix my phone, their service was priced reasonably (the other 2 to 3 stores were going to charge me $30-50 more). Moreover, it also only took them a few hours to get it done and the result was great! My phone is as good as new now ! Thank you so much! TOTALLY RECOMMEND The Fix Westfield Culver City to anyone who needs to get your phone fixed.

these people are SCAMMERS. told me i had to get the "premium screen" because the other screen…read moredoesn't work. why would you sell a product that doesn't work?? the screen started to deteriorate in quality each day. finally a month later the screen is completely white and not functional. i come back to get it fixed and they say it's not covered under warranty. tried to scam me out of more money. DO NOT COME HERE!!!!

Granddaughter's iPhone screen was cracked and needed replacing. Called, dropped off, and it was…read morefixed within the promised hour. Reasonably price and great customer service provided. I highly recommend using this company for repairs.

I was a walk-in and they fixed my phone as they said in 30minutes! Def will recommend and be back…read morefor future issues.

Really terrific job , took 20min . Done while I waited . I would recommend this store to anyone…read more needing phone problems. I had a power switch that was missing and a Bixby switch on my galaxy note 9 , Masoodd did an excellent job. He also does Apple as well . Check it out

Excellent service and quality! They responded quickly and my repair was smooth and seamless…read more Place was very clean. Had my phone repaired March 14 so this review is overdue but well deserved.

Great costumer service and vert well spoken and professional, the guy that repaired my phone was 22…read morebut he looked like he's been doing this for 40 yrs, good job buddy.

This place is terrible it's crummy run down apartment not even a shop lol ...I knocked on the door…read moreno one answered some guy was out there yelling ...telling me to just take my iPhone 14 to the mall. What a waste ...false advertising at its finest! This is the WestSide of Los Angeles and their known for their scams ...Beware!!!

I've been going to Simon for over 10 years!!!! and he's the person I trust with all my hardware…read moreissues. He's incredibly dependable - every time I reach out, he gets the problem fixed quickly and knows exactly what to do, or has a plan right away. What really stands out is how honest and fair he is. One time, instead of just charging me to install extra USBs - he suggested I get a USB hub, saving me money. Most recently, when my motherboard had issues, he recommended checking my warranty first instead of jumping into a costly replacement. He even got the replacement motherboard installed the same day it arrived because I needed my computer urgently for studying. Simon is incredibly knowledgeable, fair with pricing, and runs a solid, trustworthy business. I can't recommend him highly enough! Also a shout out to Negah! I had a charging issue with my iPhone and even though Simon wasn't there, his wife Negah was, and she was just as honest and helpful. Instead of charging me a lot or doing unnecessary repairs like other places might, she found it was just dirt in the port, cleaned it up, and only charged me $20.... The honesty and fairness at RepairGig is just unbeatable. I can't recommend them enough!

You speed the professionalism of this establishment has exceeded my expectations! They were fast…read moreand courteous and the price was very competitive

Excellent serviceQuick, easy & great prices highly recommend it, if you need something fixed in a…read morehurry and done right the first time i'll definitely be returning if i ever have another issue with my phone

Came in last year to have my phone looked at as the screen stopped responding to touch. Wasn't sure…read moreif I needed a new phone or just a new screen. After the FREE diagnostic found out that the screen just needed to be replaced. About an hour later my phone was like brand new. :) BEST PRICES IN LOS ANGELES, trust me, I looked around. Thank you for your help!! PS: I'll be back this weekend since I dropped my phone and broke my screen (again).

I hate technology and I despise having to visit a cell phone outlet so when I needed to change my…read moreSIM card with SPRINT to T-Mobile I thought it would be a good time to look into repairing my current phone or simply purchasing a new one. The current phone I purchased in Las Vegas right at the start of COVID after I lost my phone at a tradeshow. I was also roped into buying a tablet which I never use and my bill skyrocketed between making payments on the new phone as well as multiple lines, etc. It was a typical cell phone rip-off. I visited the T-Mobile on Wilshire Blvd off Third and was greeted to an empty store of sales associates looking to sell someone something. The girl who was "helping me" was intent in convincing to just purchase a new phone for another $50 per month for two years and she said I had no insurance which was strange as well. I decided to leave and see what can be done to fix what I have since two years old is not ancient and it was in disrepair physically because I neglected the device. The actual cost of a new phone with interest was like $1200 and I just don't trust these people who work in phone stores. They act like used car sales people and need to be avoided at all costs. I visited one repair shop which wanted to charge me over $400 which sounded insane so I decided to visit the DROP SMASH FIX location at 1708 Ocean Park Boulevard and I'm glad I did! I had gotten an estimate for the same work here which was roughly $270 and once a part arrived it could take two hours to repair. While the part took a couple of days, I couldn't be happier and satisfied in avoiding that hell known as T-MOBILE and the people at DROP SMASH FIX were competent, friendly and willing to help me without trying to rip me off! It was a seamless process and I'm actually shocked how well things went! My phone appears brand new with the glass replaced on both sides as well as the side button was fixed and replaced. The phone is working great and they even replaced the SIM card for me. I could not be happier and my monthly cell bill will remain the same as there was no need to purchase yet another phone. I have a SAMSUNG Note and I prefer this product to any APPLE I-phone. The phone number is 310-526-7704 and either in-person or one the phone the service is trusting and competent. The e-mail is sm@dropsmashfix.com. If you don't want to spend a ridiculous amount of money on a new phone, stop here before making that purchase! They will treat you respect and not push you into a purchase you probably don't need unless you're one of these people who need the latest model on the market. I like the new flips, but that can wit for now! HIGHLY RECOMMEND!

The replacement screen on my phone was riddled with sensitivity issues where I didn't even have to…read moretouch the screen for it to detect an action. Had it not been for the fact that I had little time to turn the phone back into the carrier (with a working/flawless screen) I'd have asked them to fix it, but time didn't allow that. They could have at least tested the phone by turning it on. Also, I was awaiting a call to tell me the work was done, which I never got and had to call myself to ask.