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    Reperch

    4.2 (182 reviews)
    Closed 9:00 am - 5:00 pm
    Updated over 3 months ago

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    Communication with Reperch regarding my review.
    Linda H.

    I went to Reperch to buy a sofa I saw online and was so confused and frustrated with the shopping experience that I left empty handed. Upon walking in, I noticed the place looked like a warehouse and saw a lady sitting at a desk, playing on her laptop. She didn't bother to look up or greet us in any way so I wasn't sure if she was customer service or if I was even in a store. My boyfriend and I both wondered, out loud, if we accidentally wandered into the warehouse rather than the store. We almost left but then saw a room to our left that was filled with sofas so went in to look for the sofa I saw online. The room had a center aisle to walk down with furniture crammed in sections along the aisle.. Some sofas were unwrapped and sitting normally while others were partially wrapped in cellophane and sitting on their sides or stacked in whatever way they could fit. It was hard to see each sofa since it appeared they were being stored rather than displayed. We had to squeeze between sofas to see what little we can of each one. All the sofas had tags with numbers on them but no price. So we asked a couple next to us (the only other customers in the store) how they were able to see prices to which they told me to download an app and that the QR scan code can be found near the customer service desk. I asked the lady sitting at the customer service desk about the QR code but she doesn't look up from her computer or respond. The couch I saw online was a beautiful West Elm couch for only $180 so I figured this store runs on low prices rather than service and, undeterred, started searching for the code around her desk. I remained in an area 1-3 feet away from the customer service lady, with my cell phone camera out, looking for a QR code and she ignored me the whole time. I felt like a ghost being that close yet invisible. Another customer entered the store, leaned into where the customer service lady sat and said she needed to pick an item up. To my surprise, the customer service lady answered and asked for the customer's name, which the customer gave. She then waved at an object behind the customer and said she can go ahead and take it. "Do you need to see my ID or anything?", the customer asked. "No." the lady simply answered as the customer turned around and saw the object she was buying was located right next to her feet. "Oh, that was easy!" the customer exclaimed as she bent down and grabbed the item. Hands full and vision blocked by the item she picked up, the customer happily walked to the front door and struggled at the exit as the customer service lady went back to typing on her laptop. I stand in shock. Can anyone care less about people than this "customer service lady" did? My boyfriend breaks me from my spell by walking up to me and announcing that he still can't find the couch we saw online. He then asks if I have the app yet to which I answer that I couldn't find the paper with the code. We are both standing 2-3 feet away from the customer service lady at this time - definitely within ear shot since it was where I was standing when she spoke with the other customer and I could clearly hear everything that was said. I finally get her attention, and my boyfriend finally finds the download code (which was right next to the lady) and I'm told that the customer service lady can't tell me exactly where the couch is but can say it's in section 15. I then asked how I could identify the couch once I find section 15 (since most items are hard to see and identify) and she tells me to look for the item number. I then ask first the item number which she gives me as well. The customer service lady wasn't rude and answered questions but she really gave the bare minimum and immediately returned to whatever she was doing on her computer. So, my boyfriend and I return to looking for the couch. Once we find it, we see it's one of the unwrapped couches and that it's dirty and stained. We both imagined it was from people rubbing up against it as they navigated between sofas. The sofa also did NOT look like the photis and the color was way dingier than the photos. Dismayed by how ugly the couch was in real life and the lack of service, I wanted to leave but m y boyfriend REALLY wanted to buy a couch the same day, so he insisted we look around the store more and get something else. But the app didn't work well. We were only able to get a few items to display (most items wouldn't finish loading up or weren't in the system yet). One item showed a pic of an end table rather than the couch the item number was posted on. The prices of the couches that we pulled up on the app ranged from $600 to $1,750. Honestly, I don't think prices were low enough to be worth the hassle but if you want to try shopping here anyway, I hope this review helps you understand how this store works and saves you the struggle of hassling with customer service. EDIT: See added pics of correspondence

    J Chandler B.

    The Local Flea is UNBELIEVABLE! We came across them after reading an article at SFGate and went and checked out their online catalog. Immediately found a large framed painting and ordered it for delivery. Just the frame was worth more than they were charging for it. They got back to us immediately and set up a delivery time. In the meantime, we looked around some more and came across a beautiful 55" round granite table. We wrote them immediately and asked if it would be possible to get it delivered at the same time as the painting. They agreed and, despite the table being huge and weighing a ton (almost literally), they didn't charge more for the delivery. When the delivery arrived, on-time, the granite pedestal for the table was damaged and taped together. It would take some work, but it was fixable, so we accepted delivery since the table was so beautiful and a steal at the price. It did appear to us that the damage was probably caused by the delivery company. We wrote to The Local Flea and explained the problem and sent photos of the damage. They got back to us immediately and offered an extremely generous adjustment. They are obviously willing to go well above and beyond to make the customer happy. We were able to get the table repaired and it is beyond beautiful. The Local Flea is an honest, reputable, and customer-oriented business that we look forward to purchasing from again. We cannot recommend them highly enough. Tons of high quality merchandise at rock bottom prices and the best customer service we have found anywhere. Do yourself a favor and check them out.

    4k Dell Monitor and Sony soundbar
    Jesse H.

    Bought a Sony soundbar and a Dell 4k monitor from Reperch. Spent less than $200 in total because the monitor was missing a power cable. I had a spare power cable, so this was a steal. I will NEVER buy anywhere else before checking Reperch first.

    Edgar C.

    Love this place. My 5th purchase was a nightstand for my bedroom. Found one at a great price online. I recommend this store to my family and friends all the time. Thank you Reperch!

    Couch from warehouse
    Paris A.

    What a great store! My roommate and I went here to get a couch for our new apartment. We unfortunately couldn't find anything in the store, but the employees were super helpful and told us they had a sofa warehouse 10 minutes away! We made an appointment on the website to go to the warehouse the weekend after! They have over 100 sofas at the warehouse that you can try out! They also have a website with all of them listed so you can see what's at the warehouse in advance. We picked this amazing sofa and it was such a great price! We set a delivery date and the delivery guys showed up on time and took it up our spiral staircase. Can't wait to get more furniture from them:)

    Night stand

    Great place to find quality used furniture. There's a LOT to choose from, and I'd suggest using the website first. Highly recommended!

    Agreement

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    Photo of Sakura V.
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    4 years ago

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    Photo of Luis P.

    Luis P.

    Thank you Sakura! We hope we get to see you again!

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    6 years ago

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    Luis P.

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    Luis P.

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    6 years ago

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    Luis P.

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    3 years ago

    The Local Flea is a very affordable friendly place with quality products I really enjoy going there because I always find a great deal.

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    3 years ago

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    6 years ago

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    Luis P.

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    3 years ago

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    Welbin R.

    Hi Bob! Thank you for your kind words, and we hope to see you again!

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    8 years ago

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    Luis P.

    Thank you Christina! Hope to see you again soon!

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    6 years ago

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    Luis P.

    Thank you for the review Jennifer! Have an amazing new year!

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    8 years ago

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    Luis P.

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    8 years ago

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    Luis P.

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    6 years ago

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    Luis P.

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    Photo of Erica P.
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    9 years ago

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    Luis P.

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    6 years ago

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    Luis P.

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    9 years ago

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    Luis P.

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    8 years ago

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    Luis P.

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    9 years ago

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    Luis P.

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    8 years ago

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    Luis P.

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    9 years ago

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    Luis P.

    Thanks Nevin, hope you enjoy your new items and to see you again soon!

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    5 years ago

    Lots of relatively good items, you risk getting what you bought online. I got a table for $95 then found the exact same for $245 elsewhere

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    Luis P.

    Thank you Patricia!

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    6 years ago

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    Luis P.

    Thank you Tom! We hope to see you again soon!

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    5 years ago

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    4 years ago

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    Luis P.

    Thanks Rachel! We look forward to seeing you again!

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    Luis P.

    Thank you Tony! We hope to see you again soon!

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    9 years ago

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    Luis P.

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    6 years ago

    Awesome place ..I am so pleased with the piece I bought... delivery was great I will but again. It's like the amazon of cool furniture

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    Luis P.

    Thank you Cindy! We look forward to seeing you again soon!

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    7 years ago

    John helped me. Excellent customer service and got a fantastic piece of furniture at a great price.

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    9 years ago

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    Luis P.

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    Luis P.

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    Page 3 of 5

    Reperch Reviews in Other Languages

    Ask the Community - Reperch

    Are all warehouse items on the website, or is there more to view in person at the warehouse? Thank you!

    Hi Christie, all the items will end up on the website. We do have some items that have been recently received and are in the process of being photographed and appraised that are not yet on the website until that process is completed.

    Can I bring in my items for consignment vs scheduling a pick up?

    Hi Mel, thanks for your question. At this time all the items that we resell on consignment are picked up by our parent company remoovit.com. Drop offs it is something we are considering for the future but unfortunately not yet.

    Would you take vintage China pieces? I have a Bernardaud Limoges cake plate in original box in perfect condition. I also have a few Aynsley and Staffordshire tea cups in excellent condition.

    Hi Laura, Yes, we do resell high-end china such as the brands you describe.… Read more

    Hi! Do you guys purchase furniture that's virtually brand new? I am re-locating to Europe and the cost of shipping is too high for my budget.

    Hi, we don't purchase furniture. We collect items that you want to sell, donate and dispose through our parent company Remoov (remoovit.com). Items accepted for resale are on consignment and you receive proceeds when they sell! Let me know if you… Read more

    Might I find jewelry made my local artists?

    Hi John, we do sometimes get jewelry from local artist, but it all depends. The pieces need to have enough resale value for us to accept them on consignment. You can view all our items at www.thelocalflea.com.

    View All 7 Questions

    Review Highlights - Reperch

    The Local Flea is an honest, reputable, and customer-oriented business that we look forward to purchasing from again.

    Mentioned in 50 reviews

    Read more highlights

    Paxton Gate

    Paxton Gate

    4.4
    (528 reviews)
    0.8 mi
    $$

    The most beautiful and gothic shop and plants selection very trendy tropical such begonias Rex,…read morecalathea, succulents, milk tree, the outdoor plants design wall planter, horn fern. I can't describe how transformed mystery after I exit this gate. They got me hooked. Be careful when you walking into this place all delicate things might break

    Sadly as cool as this store is they are NOT great when it comes time to pay. We were OVER charged…read morefor 2 taxidermy pufferfish when we only bought one. And charged for the more expensive shark tooth when we bought the cheaper one. They don't have barcodes or SKU numbers. So it seems the employees are just guessing what the products are. Super cool store love it here But, my boyfriend and I were on a trip last week. Came for the first time and bought a bunch of stuff. They do not have Barcodes on the items, which is fine but if you're going to do that, make sure your employees know what is what. A easy mistake to make I'm sure, but they should probably fix there system style so mistakes like this are not easy to make. Sadly we didn't notice till we were already on our way home the next day, so there's not much we can do about it. Again all these could be fixed if they had barcodes or sku numbers. Other than that a super cool store, employees were friendly. But wish we were not overcharged for a cheaper item, and charged for something we did NOT get. Wish we could have got our money back but we don't live in San Fran.

    Photos
    Such an interesting store
    Such an interesting store
    Air plant
    Air plant
    Air plants

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    Air plants
    When Modern Was

    When Modern Was

    4.2
    (41 reviews)
    1.6 mi
    $$

    I was introduced to this store when I signed up for a chalk painting class. The class was…read moreexcellent. Since then I've really enjoyed interactions with the instructor (Karen) and the owner (Donna). Karen was very helpful in providing hands-on training to learn about 4 different techniques for chalk painting. Since taking the class, she has been super responsive and has provided a lot of helpful and creative ideas on how to work with different combinations of colors and waxes, has sent me links to some really interesting furniture, and was kind enough to send me a paint brush I left in the store. Donna has also provided a lot of very helpful advice on painting techniques and how to take care of the brushes and paint to prolong their use. She was very thoughtful in recommending that I buy smaller quantities of some of their products which she felt would be sufficient and, in turn, save the pocketbook.

    I planned to write a glowing review of this store filled with both new and vintage treasures, but…read moremy experience was disappointing. The male shopkeeper was initially pleasant when I asked about a pillow. My husband joined me, and we decided the pillow's colors didn't match our decor. As we browsed, the atmosphere felt unwelcoming. Upon leaving, I thanked him, but he responded with a side-eye, glare, and silence. It's clear only potential buyers are welcome. This is unfortunate, as I'm renovating my home and this store could have been ideal. I'll take my business elsewhere, as snobbery doesn't boost sales. Why would anyone want negative energy associated with their purchase? No thanks.

    Photos
    Lovely boutique.
    Lovely boutique.
    Collection of beautiful finds .
    Collection of beautiful finds .
    Love my new daybed from When Modern Was.

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    Love my new daybed from When Modern Was.
    Heath Ceramics

    Heath Ceramics

    4.1
    (127 reviews)
    0.3 mi
    $$$

    Subtly beautiful and sturdy dinnerware and subway tiles presented in an equally understated upscale…read moresetting. Wow.. Just around the corner in the same building as Tartine Manufactory is Heath Ceramics, located in the chic former industrial district called Potrero Hill. Stroll inside and you will find rows and rows of simple sturdy dinnerware that is thicker than most, and finished in a range of earthy subtle colors that can serve at a beautiful understated backdrop to the food that will be served upon it. Mind you, the prices aren't inexpensive here, but the quality is worth it, even for just a couple of pieces to cherish and take home. It's about $60/each for a dinner plate, with prices hovering around that for most pieces. Heath also makes a range of wall tiles, and their manufacturing facility dominated by a pair of massive kilns is just behind the glass windows. Be sure to check out the simple display area at the entrance that details the history of Heath Ceramics, with a newsstand next door too, also run by Heath Ceramics! A bit of a non-sequitur there, but cool to see also!

    I first heard about this store from a friend who told me he purchased the most beautiful dishware…read morehere. And wow, he was absolutely right! This is probably the most beautiful store I've ever visited. Every single tile, vase, cup, glass, bowl, etc. I saw was beyond stunning. The variety of colors and textures in this store were incredible. What's more, every piece seemed sturdily made. This store does fall on the pricier end, so be prepared to spend a pretty penny on your dream set. I really appreciated the store creating mock ups of color combinations for a bathroom, kitchen, or dining table. I was definitely daydreaming about future kitchen sets after seeing these examples. I'll be coming back in the future to invest in some beautiful glassware and ceramics. What a gorgeous store full of remarkable pieces!

    Photos
    Interior
    Interior
    Factory, unfortunately we didn't pre book and it was sold out the day we went
    Factory, unfortunately we didn't pre book and it was sold out the day we went
    Current featured artist

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    Current featured artist
    Wink SF

    Wink SF

    4.2
    (116 reviews)
    1.6 mi
    $$

    I have shopped here many times, and will continue to do so because it is such a lovely shop with a…read moregreat selection of gifts, and I love supporting a local business. I totally understand the return policy and the fact that they don't want you taking photos so you can find it cheaper elsewhere. Are the things more expensive than Amazon? Of course! But they have put in the effort of having a charming store where I can find all kinds of great gifts, so I am happy to pay up. I don't always know what I want to buy for someone until I see it, and I really appreciate the ability to browse in person. Our son always buys gifts here for his host families when he travels, and we take all of our SF visitors here too and they always find something great. They have such an eclectic and fun inventory!

    Terrible service! We purchased a portable karaoke set for $76 and found the exact same one that…read moreday for $18 online found here: Retro Karaoke When we tried to return it less than 24 hours after purchase, we were told store credit only, no refunds! There is no signage in the store or on the receipt regarding this policy. We were told we would have to speak with the owner the next day. When we went back the following day, the woman who claimed to be the owner pointed to an outdated, handwritten "HOLIDAY POLICY 2024". I told her that shouldn't apply to this purchase and it's disgraceful to be charging 4X the price and not be willing to refund. I was told that's the price you pay for being able to "touch the items" vs online purchases and she refused to budge on the store credit. DO NOT SHOP HERE! Attached is a photo which discredit's the shop's response and shows both the $76 charge and "outdated holiday return policy".

    Photos
    T-shirt was my birthday present!
    T-shirt was my birthday present!
    It's the Year of the Horse. It's the year to start horsing around
    It's the Year of the Horse. It's the year to start horsing around
    I seen these characters horsing around in my social media feed in SF

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    I seen these characters horsing around in my social media feed in SF

    Reperch - vintage - Updated July 2026

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