Please don't waste your time on contacting this company, I made an Apt at 10:00 am for between the…read moreHours of 1:00pm and 3:00 pm dispatch called me at 2:55 pm to tel me that they were not able to do the job. Could them at least have the decency of calling before ? I would never use this company or recommend it to anyone !

Update: Ben and Daniel came first thing to review the job (Daniel in training) Ben Miller is your…read moreGuy when you need a plumber. We are so impressed with this company. He spent about an hour with us this morning going over the job and he's helping us so much to be the liaison between us and our home warranty Co. The project didn't get worse , only better . They cleared away some roots they found near the pipes (getting rid of the offending hibiscus ASAP) Installed a shower head for me , installed a new toilet , fixed the clog and pipe and its all been super smooth. They did everything they said they would do on time and no BS, no attitude . Both Jose & Ricardo show up with a smile and good attitudes . Cleanup was amazing too. Barely lifted a finger . Ricardo & Jose are the crew your want . We will be clients for life (hoping we don't need them too much) When you find a good contractor keep them! We also treated them quite nicely . I made some cinnamon rolls for breakfast and Toppers pizza for lunch. They did such a great job cleaning up I posted the before and after . I continue to highly recommend them for all of your plumbing needs . Yesterday: Another plumbing emergency has indoctrinated us into the "new homeowners money pit club". While we love our home & we did our due diligence yet WOW! You don't know what your buying until it comes up in your drain. Saturday night about midnight while attempting a shower the shower pan was up to our ankles , promptly exiting then plunging brought up a baseball sized hair ball from the previous owner . FF Monday Ricardo & Jose we're prompt and professional. They got right to work on the clog. Ricardo knows how to diagnose and when to call in the camera. Ben arrived about 10:30 after Ricardo tried several times to unclog . Upon hydrojetting and further inspection by Ben with the camera down the main line we found an area that the original contractor placed so much pipe glue it leaked through seam dried hard as a rock inside the pipe and has been snagging anything moving by it since the 80's . The pipe is causing the obstruction. It covered about 1/3 interior of pipe and everything was getting snagged on it. The bad news is what we thought a rooter job is now a hole in our guest room closet and pipe replacement, toilet replacement and faucet replacement in same bathroom. Original clog was in our master bath . Since owning this home the guest toilet ran very slow , no pressure in the flush at all. The clog just so happened to be in the other side of this wall . We elected to use closet entry and Ricardo suggested so we didn't have to break the tile floor . The shower stop was broken when we moved in, so we had them replace while they were here . Our home warranty company has been a serious PITA through this ordeal but these guys just keep on pushing on. Ben has experience working with them so he's been an awesome help navigating those calls. I'm more frustrated with our warranty company than anything. The guys cleaned up before they left this evening and will be completing the job tomorrow . fingers crossed it doesn't get any worse . Even though it's been a exhausting day for all of us, I'd recommend this company for any emergency. Service with a smile .

If you're looking for a plumbing company with honesty, integrity, and professionalism, and…read morecompetence then West Coast Plumbing Group is your company. I believe I received a fair price for an extensive amount of work. Their work was very neat and they cleaned up daily. We were extremely satisfied.

I called West Coast Plumbing about a routine check of any water leaks, as our bill was high. The…read morewater bill had been high for a few years; there was clearly no rush and certainly no emergency. In fact, we didn't even know if there WAS a leak. West Coast Plumbing came out and said we should add a pressure regulator. Again, nothing urgent. When we got the bill I paid it. Only later did I look closely at the breakdown of the charges and saw West Coast Plumbing added $100 for "Emergency Service Call." That is outrageous, as there was nothing close to an emergency. I left two voice messages saying I wanted to talk to someone about this, as I strongly disagreed with the charge, but no one would return my call. So much for honesty and customer responsiveness.

I had a fairly urgent issue with a clogged A/C drain pipe, and my A/C company told me I needed to…read moreget a plumber out right away. We've been using A Careaga Plumbing at my office for a while and have always liked them, but this was my first time calling them for my home. Karen, who took my call, was lovely and managed to get someone out the SAME DAY, which I really appreciated. Eric came out and was super friendly, communicative, and quickly fixed the issue. He also gave me some longer-term solutions to consider without making me feel pressured to do anything immediately. Everything is working perfectly in the meantime. They were also very reasonably priced, which is always appreciated. Great experience all around, and I'll definitely use them again.

More or less useless. Didn't finish the repair. They came out and didn't finish the work - said i…read morewas supposed to call the office to schedule follow up. I phoned the office repeatedly but no one answered. Then when i did reach them (after weeks of no answer) they didn't seem to have any idea what the issue was, said they would look into it and call back and then never did. I called multiple times and had this happen - never able to schedule the followup work despite repeated requests. They sound very disorganized. I finally gave up and got someone else to complete the repair.

Wow these guys are awesome! Prompt, friendly and courteous. They are true professionals with the…read moreexpertise to quickly identify the problem, offer the best solution and get it done in a direct and neat fashion at a reasonable price! I will call them again and recommend them to all of my friends. I called them on a Sunday (the day before a holiday) and was called back within a half hour. They came out in a couple hours and had my clogged tub (washer and sink were backing up in the tub) fixed in a little over a half hour. I went inside to run the water and everything drained as it should. When I went back out, everything was neatly back in its place (even my messy hose). CALL THEM!

Ok, I really can't say anything bad about a company that came over right away on a Sunday morning…read morebecause I had a leak in my house. Water coming through my bedroom light fixtures and pouring in my closet! Thank goodness I knew where the main line was and shut it off right away. Andy came over within the hour! I couldn't find ANYONE to come at the last minute, not even my own plumber, who was in San Diego at the time. (I love him too :)) Andy quickly found the leak and turned off the toilet where it was coming from, giving me back access to my water!!! I thought we'd have to go stay at a hotel, but NOT! YAY!!! Ady and Michael came back two days later, ready to repair the leak and the toilet. Thank you guys so much. Did I mention that they're really nice. Thank goodness for my girlfriend who referred me to them.

Recently I was faced with a dilemma in taking care of family displaced by the Eaton Fire. One…read morefamily member was wheelchair bound, and could neither enter, nor exit, a conventional shower. Baysinger was recommended by two different people. I checked Yelp and Google reviews, and saw that he was experienced, with a long held Plumber's License. When I explained the situation, Scott personally responded, and ascertained what the situation was. I was impressed that he presented two options, and was very clear as to costs and how soon he could get the work done. As Baysinger needed a sub, in the form of a tile-setter, he introduced us to another very experienced tradesman. In a few short days, they'd demolished the extant bathroom, replaced the shower with a perfectly executed walk-in, with custom tile. Another issue was the height of the royal throne, which was solved with the installation of a high quality replacement. In the billing, there were no surprises, or efforts to up-sell my family. The price was fair, but good work is never inexpensive. To Scott and his crew, I am very grateful.

Had a water leaking from pipes outside the house, Scott charged an arm and a leg to replace the…read moreregulator that they said was broken. When I later realized that my washing machine was leaking profusely they refused to take responsibility or even come back to see what could have gone wrong with their work. Definitely would not recommend, high prices, low-quality work, poor professionalism and refuse to take responsibility for poor workmanship. If you want a new problem that you didn't have before they came, hire these gems!

I know VHL plumbing company for more than 23 years, they are professional in plumbing new…read moreconstruction or existing plumbing repair. In my automotive repair shop they run sewer system camera inspection & they found major clog in the main drain system. The crew work hard including cutting floor concrete and replacing clogged up cast iron pipe and complete the job in one day. Vince is the owner of this company he is knowledgeable, helpful and he goes out of his way to help others, the lead technician Manny & the crew are well experienced, very polite and respectful. I recommend them to anyone who needs plumber this is the best company you can find in the city of Burbank & Los angles. my name is Wende lemma i am very happy with their service.

Nice fellow showed up to clean a slow drain and a slow sink. They charged me for 4 hours stating…read morethat I was responsible for the supposed hour drive to get to me (Burbank) and the extra 40 minutes it took to write up the bill. I thought the fellow had left. This should have been a 2 hour job. I asked to speak to the supervisor and I explained the correct times and he wa very short with me saying that I was causing my bill to go up because I didn't pay it yet! Mind you, phone call was 5 minutes all in. Happy to have the drains running well, unhappy to have to call on a bill that should have been a no-brainer. No won't call them back as for the way I was spoken to.

Excellent service! I contact the for a leak that I had in my house and they reponse very quick and…read moresolve the leak in a few hours.

The best plumbing company!! They go out of their way to help out in an emergency!! They are my go…read moreto company when I need plumbing services at my business! George, Corina are so helpful and accommodating! Alex who is great! Always gets the job done in no time!! Hire them! They do the job!

Had a clogged sink 18 hours before our Halloween Party and needed this resolved ASAP. Called and…read morehad a pick-up right away which was a surprise! I'm so used to being routed to an automatic voicemail or nonsense that getting in contact with someone who can assess my problem over the phone and let me know if someone was available was great. With a stroke of luck I had Armen arrive at my home within 15 minutes (we apparently live close by) and he was able to resolve my clog within 2 hours at a reasonable price at short notice on a weekend. House was clean and I had pleasant interactions with him while he figured out the problem (typical clog that needed snaking but 50 ft down the line).

I searched over 1 month for a licensed, bonded, insured +worker compensation company to dig a…read moretrench 65ft, around a tree and under a walkway. So many companies were unskilled, scams, unlicensed, price gougers etc. I am an over protective homeowner and need things done right, I will hunt for the right person until I find them. I finally ran across New Flo plumbing! They answered my call the first time, committed to a time to come and confirm the work the next day, performed the job the same day and left everything perfectly as needed. There was one small hiccup I noticed the next morning. I phoned, they came immediately and made the correction. Done! This is a family business and the RMO was on site doing the work! So for those that say these types of people do not exist. I am here to tell you that they do! It was a pleasure doing business with this company.