Great place, great service! Had an emergency where my phone had gotten broken , I thought beyond…read morerepair it was in pieces. Was just thinking I needed to get my data switched from one phone to another if even possible.! Instead I left with my phone completely repaired! Phone Genie! Amazing ! I definitely recommend, fast service, friendly, and very fair pricing !

They want to charge way to much money. He told me $80 to download windows 11 on my gaming PC which…read moreonly takes like 15-20 min so I thought that was super steep, but whatever. I get there and he try's to charge me $160. I said you said $80? he goes I've never charged that for windows I don't know why I said that. I'm like idk either, but you sure did. Then he tells me that my cable management was terrible and they can redo it, but it'll probably take them at least 2 hours. I said go ahead I spent a lot of money on this pc I would like to take care of it. I show up to pick up my pc and he try's to charge me $250. I said holy crap, why? he said it took them almost 3 hours. I said, your guy told me it took him a little over an hour. I negotiated and paid $200 for windows and cable management, but they tried to lie twice about their pricing and what really happened. I get home and realize some of my components aren't working. Figured it out, he didn't even plug in the right cables to the motherboard. I was furious and wanted to call them for a refund, but just thought I'd leave a bad review. Don't go there, they are lazy people and don't give a crap how long it takes to get your product back to you. lazy and a bunch of liars. they also just open and close the store whenever they want so you never know if they are actually open. Honestly the whole thing was a joke. Go to PC Pros in Springfield, they are legit! They also actually know what they're talking about.

wish I looked at the reviews before taking my laptop here…read more.. I brought in my laptop and they called me a few days later saying they couldn't find the part needed. I was charged $65 for a diagnosis fee and asked for a refund since they couldn't even fix it. I was told no and it is nonrefundable. Then they bring my laptop out and the screen looks MUCH worse. I go to turn it on and a message pops up saying the cooling fan has been disconnected. They did reconnect it but said the additional damage to the laptop was just because they had to look at it. I paid $65 to have the screen more damaged. Terrible place.

Took in my laptop and charger. Laptop was not working. They sent it to another company to look at…read more Had my computer over a month. They never contacted me about the repair. I called every week and they never had a status update for me. Finally I decided I would just get a new computer and asked for my broken one back. When I went to pick it up they did not have my charger. They said the other company had it and they would not be able to get it. The company does not communicate with you nor was able to fix my computer, they had it exactly one month and a day. No communication, no customer service. I would not recommend using them. I paid the $60 diagnosis fee for nothing and they kept my charger.

Fast and efficient. The owner was so helpful, explained everything in detail and fixed my phone…read morequickly. Highly recommend 417 iPhone Repair.

Experienced techs with personal service. One day service…read more Student discounts. Easy online appointments.

I think I got ripped off. Hear me out first. I took my computer in to have two things checked out,…read morethe hinge and the battery because I'm having to leave my laptop plugged in for use. The employee that assisted me said he'll fix the hinge and give me a call back later that day about the battery situation. A whole week went by and no phone call, so I called them back. I explained my situation to the employee and he said he was completely oblivion about the situation/information of my laptop, so he said he'll look into it and call me back. He called be back and said the hinge is fixed but the battery will have to be ordered. A couple of days went by and I called. The employee first said its not the battery that's the problem, it's the motherboard.....SAY WHAT!!!! I told him I'll keep managing my laptop, when can I come to pick it up? He said I can come later today, we close at 6. So I went to pick it up and he told me that the battery was the problem and that he replaced it. So I asked him that I won't have to keep it plugged in to stay on? He said yes. I paid and left. As soon as I got home, I turned the computer on and it started to flicker, as if it's about to die but the battery is fully charged. It has been 16 days since my laptop got "fixed" and I still have to leave it plugged in to use it. I'm not sure what he "fixed" but I think I got ripped off!

So I went here for a new hard-drive because the old one had fried. They fixed it and I paid and…read moreleft. Well I noticed when I got home my laptop no longer would charge! The laptop eventually ran out of battery and the charging light wouldn't even come on. So I took it back and apparently when doing the hard-drive repair they hadn't reconnected some of the wiring inside the laptop, therefore making it unable to charge. They fixed it but I'm still pissed that that even happened! If you're going to repair laptops at least put them back together properly.