Nada is outstanding! She helped us design our 3 bathrooms. Super responsive and helpful with her recommendations! Excellent pricing with fast delivery and a ton of options! read more

Hi all, If you want a GREAT experience over at the Republic Plumbing Supply Co. showroom, it's very simple: Always call and make an appointment with the salespeople AHEAD OF TIME and when you arrive at your appointment you will be treated exactly as you would expect...they'll focus on YOU and help you get your project up and running with ZERO nonsense. I STRONGLY recommend you work with Corrina Kern...she has helped me and my customer base on numerous projects and every single time, every single customer has had nothing but wonderful things to say. read more

Patrick did an awesome job. He was very informative and professional. I felt very confident I was in the right spot. Patrick will be a reason I would definately come back! 5/5 stars - excellent staff, helpful advice, friendly atmosphere. I visited Republic's Collection and was impressed by the courteous and knowledgeable staff. They guided me through the bathroom showroom, answered all my questions about bathroom fixtures, and made the whole experience pleasant and easy. I highly recommend them for their outstanding customer care. read more

Really great experience there. Super service and inventory. Steve was really great to work with! Our plumber said the same thing as they had a problem with a a damaged toilet and they swapped it out without a headache. Seems a good value. read more

Visited this showroom as I was interested in replacing a vanity that they had installed in the past. Salesperson was attentive and informative. Said would email me estimates of sinks, faucets, and countertops within an hour. Crickets!!! No response at all!! Was my job too small? Did they only want to deal with contractors? Not going to recommend this business to anyone! read more

We went into this place and what a ridiculous model. We were greeted told to roam and we would be helped over an hour plus later and nobody even approached us. There was a grand total of 3 couples in the store and at least 5 people working. I'll find my way somewhere else or even the big box stores. The customer read more

The folks at the part counter today went the miles to help me with my toilet parts replacement issue. Went through several options and conversations and the gentleman gave me a solution to try. It worked!! Thank you so very much! Sue read more

Non-contractor residential consumer here. We are not happy with the level of service we have received at Republic. If you go in there, do not work with Terry. Republic will do their best to make you feel warm and fuzzy when you first walk in and start picking out your bathroom and up until they charge your credit card. However, they completely fall short when it comes to delivering the thousands of dollars of product you paid for. We placed our order in July and were told the vanity could take as long as 4-6 weeks to arrive. We thought, that's fine since our contractor won't be ready for the install until the end of August. The end of August rolled around and we started calling and emailing Terry inquiring about our vanity. He was never proactive in communicating delays and received the run-around of excuses. Our vanity finally arrived a couple weeks later. At the time of delivery, parts of our order were not in the Republic warehouse, which is disappointing considering they had months to fulfill the order. We ended up cancelling that part of the order and found the same Grohe shower head on Wayfair for less money and next day delivery! Beware of Terry. He doesn't give you the full picture or tell you about install costs that will be waiting for you when your glass shower door arrives. Also add a month onto whatever delivery timing he gives you. His email communication is horrible, accusatory, and scathing - all caps and you can't email back whatever email address he uses. We emailed with other Republic employees just fine. Also, our toilet was delivered with the wrong lever and toilet seat/cover. We later learned from a manager that the original toilet seat/cover we requested was discontinued so they just gave us a different one instead of calling us and having us make a decision about which toilet seat and cover we'd receive. I have another bathroom that needs remodeling and will definitely not be giving my business to Republic. read more

Excellent experience at Republic Plumbing Supply in Norwood. High quality materials, and very knowledgeable and helpful staff. I was helped by Jen and Hannah with a bathroom remodel. I did some research beforehand and they really helped me put it all together. Jen is very knowledgeable overall, and knows a ton about toilets in particular. The American Standard toilet she helped me pick out is just an awesome toilet. It "self cleans" on most occasions and has been very durable. She even recommended the right cover to get so it is easy to clean and will last. It's been about 2 years now and everything still looks new. I had to ask her to explain the different types of toilets a couple times because I didn't understand at first, but she helped me through it. Hannah was super helpful and kind-mannered. She's very artistic and helped me pick out the perfect matching vanity for the countertop. She brought out all the samples to go through and was patient and helpful. She has a great eye and even recommended the right type of handle to go with the vanity. It came out perfect. I really appreciate the help from the whole team at Republic and highly recommend them. You don't realize how important a functioning bathroom and good plumbing is until it's not. I haven't had any issues with anything I purchased from Replublic. Their pricing was also fair and competitive. Thanks a bunch! read more

This is for the Pembroke Location. I wouldn't buy a plastic washer from these guys. Bought a Kohler faucet set a few months ahead of a bathroom remodel. Plumber opened the box and all of the chrome pieces were missing. Went to the salesman, he gave me a shrug of the shoulders, and sent me down to the parts counter. The extremely rude counter clerk laughed at me and told me I should have checked it when it was picked up-no refund. I called the president of the company and he was even more rude than the counter clerk-no refund, "you should have checked it when you picked it up. read more

Was referred by our plumber to go here and pick out some new plumbing fixtures for our new home. We signed up at the front desk (as required when coming in...god forbid you look around on your own) and we're then promptly ignored for the next 30 minutes as we wandered around the showroom. Several other customers who arrived after us were helped while we were ignored. read more

My shower head cracked, leaking half the water down the hose instead of out the jets. It was well over 10 years old. I looked up the brand, found Republic as one of their distributors, called in. They said this one was too old, but they had several units which will fit the bill, suggested I come in to look. Got there and Gary Cedrone helped me. Excellent customer service! He saw me with a broken shower head and hose in my hand, so he knew it was not a big sale. Yet he answered every question, demonstrated units for me, got several from the back for me to look at and hold, etc. The total was less than $150 before tax. He can't have made any real money, but he gave me all the time I needed. Definitely going back any time I need anything he sells. read more

I paid over twice the amount for a 1222 position temp replacement cartridge. I believe in supporting small businesses but the mark up is tremendous. Instead of 38.00 I paid $74.07.! We are leaving in a day and need to fix the shower so we took the hit. Crazy mark up!! Buyer beware read more

I went into Republic to get a new facet for our kitchen , I was the only one there I walked up to the counter and I approached a man named"Rich"..I showed him a picture of the facet I was thinking of and explained to him that we bought one last week here but it was not the one we wanted, he asked what kind and continued to look it up, he stated for the $131 we spent we bought the worst kitchen facet we could get! So I began to ask how much the one he thought would be a good fit.. he said it was 260.00 so I asked if he had something in the middle ..not the most expensive one ...he told me to "listen lady maybe Homedepot is someplace you should visit I don't have time to show you facets.."!! I was mortified and after that reaction in front of other customers I was extremely embarrassed by his outrageous behavior. This gentleman clearly does not belong in customer service. Needless to say I did not want to purchase anything after that and left. I left a message with the manager of that store in Quincy but have not heard back, never again will visit republic in Quincy unfortunately read more

I had a great experience at Republic and bought all of my new kitchen appliances from them. Would definitely recommend and will use them in the future. read more

We were hesitant to shop for our new bathroom at the Republic Plumbing Showroom since we heard that this place is "extremely expensive", but after doing a lot of research we actually found that the prices for what we wanted were very competitive and the service was excellent. If you are shopping for a new bathroom this should be the first place you start at... read more

Republic Plumbing Supply - Plumbing Near Me - Norwood, Massachusetts

I have some positive and negative feedback about Republic. Positives: Gary Cedrone. He is an unbelievably nice person, who is knowledgeable, patient, and helpful. I have been renovating a condo and he basically assisted my mother and I with everything plumbing related. He made my experience there excellent. Negatives: Everyone and thing else. We met with a few other sales people when Gary wasn't around and it was like pulling teeth. Plus, if you just want to make a return, you have to wait in line with customers who are looking for sales people! Even if you just need the cashier! Odd.. right? In any case, they have a good supply and I've had a good experience. They also have reasonable prices contrary to what you might have heard. I'd give it 3.5 stars if I could. read more

This is a place with multiple personalities! Do NOT go to the wholesale counter unless you are a tradesperson or they will treat you like crap! Corrina K. has been a pleasure to deal with (multiple times over multiple years) in the showroom. A very knowledgeable young lady who is exceptionally friendly and helpful. She is able to answer your technical questions and steer you straight to minimize problems. read more

Republic is very good with retail customer service with a smile always.

Ordered an original part for my Toto toilet online, but received a replacement part. The part number, and picture on their website showed the original part. read more

Horrible service and incredibly rude. I went there to buy flapper for my toilet and after waiting for 25 minutes, I was finally ready to be waited on. Then someone who came in after me said "is he a plumber". When I admitted that I was not a plumber they told me I would have to wait another 20 minutes or more. Very insulting, particularly because when I re-did my kitchen and bathrooms, I bought all my fixtures from Republic (and probably over-paid). Would strongly recommend that you never shop there. read more

Awful. Sold me the wrong part, would not accept a return because the part "had been installed.' It was not installed...it didn't fit my sink. I am very disappointed, and when I re-do my bathroom I won't be going there. Also, they p read more

Merchandise (4 Stars): I actually have bought several things for my bathrooms and kitchen here. Although Republic Plumbing is very pricey, I am a fan of the merchandise being sold here. Problems: -One problem is it seems a lot of items are out of stock and can take weeks to ship to their store or even when being expedited directly to your home. -Another problem is, despite the fact that you place your order with and pay Republic Plumbing, if anything goes wrong with your order they take no responsibility and inform you that they did everything correctly on their end and the problem is with the vendor. As a result, you have zero recourse in the situation as you are dealing directly with Republic Plumbing and not directly with the vendor. Customer Service (1-2 Stars): The Good. -I like their system that as you walk into the store you immediately sign-in and the very next available sales associate is assigned to you. This prevents you from having to chase down the sales associates. Very efficient. Th Bad. -The several different sale associates I have dealt during different visits/purchases came across as pretentious, condescending, and even downright arrogant. The Ugly. -During my most recent visit to Republic Plumbing, I was emphatically told the specs for a particular item I was looking for did not exist and was I made to feel stupid for even asking. I was shown something comparable but in a different size and was informed it could take up to two weeks to ship to their store. Upon my own research I was able to find exactly what I was looking for online (rather quickly), buy it on Amazon.com, and have it shipped to my home within days; so I have question just how knowledgeable some of these sales associates really are. read more

Ordered a tub and that guy said it might take 1 week to get here. Now it's been 3 weeks and he has yet to give us a delivery date. Will not buy anything from them again. I asked to buy a bath tub, the guy at the store was trying to sell me an entire bathroom and things I don't want....Also no returns so you are better off ordering from wayfair.. read more

Horrible customer service. Very limited merchandise at the Norwood showroom. There was nothing there that you couldn't find on Pinterest. A complete waste of time. read more

Another rave review for Gary in Norwood! I had the good fortune to meet with him yesterday and he was an incredible asset in helping me pick out the right faucet for my kitchen sink. I can't attest to the friendliness, knowledgeability and efficiency of the other sales people, but if you can wait to meet with Gary, it would be worth your while. He made my experience at Republic . (Oh, and I love my gorgeous Moen faucet too! Priced right and in stock.) read more

Ok I love to shop local .... And I am doing my bathroom over and they had a real tangible display! That was great. Kathy the sales person was spot on and really listened to me. Then I went online and that was a nightmare .... And republic had it all in stock. I then told her I don't want to go online and she saved me some money. I paid a lot but not as bad as full retail. Also I now have shopped local and got amazing service. I would recommend this place read more

In this economy you'd think people would be working for the customer. Apparently republic is doing very well, because they made it clear they do not need my business. After a busy week we stopped in right before it closed at four. We knew we were taking a chance and really just wanted to take a quick look around to generate some ideas. The first salesperson let us know they were closing in ten minutes, but told us to feel free and look around until then, offering us literature. As she was speaking to us, someone turned off all the lights and then a rude woman informed us that they are closing because they were waiting around for thirty minutes and no one came in. If we had been told they were closed initially I would understand. But this woman basically shooed us out of store, pretty much guaranteeing the loss of my business. If they cannot make enough time for the customer to stay open until their stated closing time, then they really don't need my business. I would love to leave early from work, but I need money. read more

This review is for Gary, one of the sales associates. My contractor recommended him and I am so glad he did! First, compared to many other showrooms, you can see a lot more at Republic. (I had also gone to Monique's and Salem Plumbing.) Gary was great about showing me the different price options and what they would look like (ish), even if they didn't have the exact item in the showroom. Also, he was really flexible about working on a quick timeline to get the whole order in during the sales free weekend, much appreciated! I never felt pressured into buying anything. The couple of places in which I went with the more expensive option, I felt like I did so on my own, being able to make an informed decision after seeing multiple options. Finally, I was really impressed with his customer service. At one point I misunderstood a part of our order and thought that the item that was delivered was wrong. I emailed him and he quickly looked into it, kindly explained to me my misunderstanding, and then took the time to look into other options with me. In regards to the wholesale counter, they have a sign that says that they service tradesmen first. As the daughter of an architect, I was taught early in life that the number one rule is... Keep contractors happy! This place seems to subscribe to the same philosophy. I appreciated a place that really treated the contractors and plumbers well; they are making them their priority. However, if that is going to rub you the wrong way, maybe not the place for you. read more

After days of driving to places and talking to people, we were so glad we spoke to Terry. We had ideas of what we wanted but we're not sure on the direction to go. He walked us through top to bottom our entire remodel and he isn't even our contractor! Very knowledgable and easy going. Priced out all of the items and his prices were fairly on par with what we've seen at online wholesalers. Great experience overall and highly recommend. read more

Had a huge problem with Ferguson and went here. OUTSTANDING service and so gracious for there help. Got my product in a day was waiting for weeks from other retailer. read more

Went in for an attachment for my claw foot tub. The lady salesperson was rude and dismissive. Before I could even explain she was shaking her head no. She directed me to Home Depot. WTH. This is a specialty plumbing company. I'm convinced she was clueless about what I was asking for but just wanted to not help. She was just as rude to theme t guy waiting. Never will go back. read more

A huge thank you to Hannah at RPS for her fantastic service and calm demeanor. As a very discerning buyer, like most shopping at RPS, I have a high expectation of service. Hannah was incredibly patient, professional, and walked me through the entire process to the point where I will no longer shop anywhere else when projects come up. Thank you, Hannah! read more

Horrible service. Unless you are looking at high-end fixtures, expect a ridiculously long wait and terrible service - several people sitting around chatting and laughing, unwilling to help. read more

Shockingly rude and condescending staff. I was lectured and told my preferences are wrong. I should have realized I was in for a whale size dose of arrogance when I noticed there are no prices on anything. Nice looking showroom though. read more

I highly recommend seeing Terry at Republic. He is wonderful and amazingly thorough. Details matter more than you can expect. Terry is there to guide you through every step. It takes a while each visit and you may have to wait a half hour or so for him to free up. However, it is worth it in the long run. Stick with him and don't see anyone else, it will be more effort getting someone else up to speed on your project. I wish I could give 6 stars! read more

DO NOT GO THERE UNLESS YOU WANT RUDE SERVICE AND WANT TO PAY $$$$ PRICE!!! First I was waiting when a very unhappy consultant at their showroom finished eating her tangerine. (I believe the woman's name was Freda or something like that... not that she ever introduced herself.) The when I asked her a question she pointed to the wall with faucets and said "GO LOOK". I just know that no matter how high your budget, or how low your expectations, this place will let you down. Very disappointing! Just please, don't' go there!!!! Please avoid this place at all cost! read more

I have nothing but nice things to say about my experience at Republic Plumbing Supply. I went in to remodel my bathroom with little to no knowledge- the sales people were extremely friendly and were able to show me great products in all different price ranges. I was able to put together a perfect bathroom and stay within my budget. I will most definitely be shopping there again soon. read more

Purchased a bathroom and got excellent service and knowledge from the sales people. Their expertise and experience saved me from making costly mistakes. They carry a wide range of products from very expensive to more price friendly. Good experience. read more

Kathi was my salesperson. She is extremely knowledge and was very patient as I worked through making every plumbing selection for an entire house being built. She even dealt with the added complication of serving two masters (me the homebuyer making selections and the builder writing the check). I didn't know Republic before, but now I'd go out of way to work with Kathi in Norwood again for future plumbing needs although my home is in Needham. read more