staff are rude and condescending. Hold up the line arguing with customers trying to charge…read moreunnecessary fees

Under the circumstances, these people do a great job. It's the only store in Springfield left…read morereturn packages. They're always busy when I'm there and they're always pleasant and they do a great job.

We decided kind of on impulse that we needed a dumpster. Based on our location we couldn't schedule…read morethat online though the option to schedule online was appreciated. So I ended up calling and after speaking with a really polite guy he asked what I didn't expect to hear "do you want it this afternoon?" Actually yeah that would be fantastic. Plus it was a federal holiday on Monday and they still picked it up. The text communication of where they were, when they were coming, etc was excellent. Their price was average I think for that size dumpster. I expected about $400 and that's about what it was. I would use them again but hopefully I won't need to.

I wish I could give a 10 rating!! I have used Bin Boys…read moreTwice. I live 100 miles away and wasn't present for either job they were hired for. From the first call to the completion of the last job was effortless, prompt and above and beyond! My invoices were emailed before we hung up the phone, I received a text when they were on their way and again when they picked up. They even dealt with an issue that I hadn't anticipated without hesitation. They even pick up on Saturdays so that the dumpster wasn't unattended for several days. Hire them!!

I believe they are the ONLY facility in town that you can walk into and actually have a key fob…read moreprogrammed for a vehicle. But like the car dealers the rate is nearly $150 for less than 10 minutes of work. No thinking involved just plug in a machine type in model and make of car wait for machine to download and transfer data to the fob. You could download a mp3 in nearly the same amount of time. So, 1 star for actually having a walk in facility and the 1/2 star for having the ability to program key fobs. 1/2 star for only person in Springfield that will even attempt to program it besides one other mobile key lock out companies.

Always the best place to go for phone repairs. Mark is awesome and very helpful. Have been coming…read morehere for years anytime I need my screen or battery fixed.

I can't speak on behalf of their mowing expertise, but their budget truck rental expertise sucks! I…read moremade a reservation a week and a half in advance, on the day of my move to Chicago I go to pick up my truck.. the guy says, 'well I tried calling you two times and sent an email, each time I called it was busy.' I didn't receive any notice and I have a cellular phone there is no reason it would give a busy signal.. unless he was calling from his tin can phone. So I had to scramble and luckily I found a truck at U-Haul on Bruns lane.. I don't think I'll move with budget ever again. Get your tin can phone checked out, and don't lie to customers.

I'm reviewing from a Budget truck rental perspective but the customer service I got there should be…read moreacross the board. I rented a budget truck in the Chicagoland area and we started out our journey realizing that one of the headlights was out so I tried looking up Budget rentals along our route that could possibly help us. I came to this location unannounced and they dropped everything to help! While Ryan changed out my taillight, Greg inspected my truck and found out that the other location didn't check the registration and insurance which was out of date. He printed new ones for me and inspected the rest of the vehicle. I appreciated how kind they both were and went above and beyond to help me. Ryan/Greg- keep doing what you're doing, you made such a difference and I thank you so much!

Professional, affordable and dependable. My "goto" guy for…read moremoving etc . I highly recommend Trey Williams for any moving you need done. Great guy, even though he had to move a large item through a small staircase he didn't touch a wall or the pictures hanging on it!

I found Trey's company to be professional , responsive, and affordable. A nice group of guys and…read morethey did the job quickly and safely. I would absolutely hire them again!

I think they are an amazing service. Everything this shot wants. My PonyTail Lab trains girls…read moreover 16 and never takes advantage of you. Lots of consultation time.

did not like my experience when I went there on Friday a older lady that works there I got attitude…read morefrom the lady wearing a Tommy Hilfiger nightgown wearing no pants walking around like that sweeping the floors in a public establishment where children are present

Their facility is clean and secure. The units are new. The previous owners did a great job building…read morethis facility. However the new management, as of September 2017, is terrible and we will never deal with them again. When they took over they called us and got new billing info. At that time they asked if we wanted our second unit (which was empty at that time). I said yes. They took the billing info and seemed like everything would be fine. Then I found out they cancelled my second unit, renting it to someone else without notice. But they kept billing me the same amount, $140 per month, effectively doubling my rent with no notice. When I contacted them about this error they showed no remorse and gave no apology. They claimed a letter was sent (we never received a letter...he says it's possible we didn't get one as it was sent through an automated system) and he would not refund any previous money, nor would he honor my price going forward. So we moved to another place that offered much less expensive storage and management that is easy to deal with. STAY AWAY FROM WHITE OAKS MINI STORAGE. The only way I can describe their billing practices is "deceptive"

What can I say, they have everything you want in a storage facility. The facility is professionally…read moremanaged and maintained and offers superior security in a convenient location that doesn't make you feel like you are out in the wasteland. I've referred s numbed of clients needing temporary storage.

Haven't always had the best experience dealing with U-Haul corporate, but so far, I've always had…read moregood luck with renting trucks and trailers from the Bruns lane store. Personnel has been pleasant and easy to deal with.

They put the wrong mileage in the form and I didn't notice it until I got the bill for an EXTRA 80$…read morecharge for mileage supposedly putting 80 miles too much on the truck(not true btw). No interest at all in working with me or splitting the difference or anything, I got the 'you signed it and didn't notice it so your loss'. This was probably the 10th or 12th time if used them for trucks and will likely not use them again.