After a long exhausting search to find a dock company, that shared our vision to a quality build…read moreto meet our specific needs. A company, that would deliver a quality product that was superior to others piers, and jet ski lifts that we had visited, but more importantly a company that would live up to their word, providing excellent customer service every step of the way. FINALLY we found Secured Dock Builders. In my opinion Tim and his crew exceed our every expectation. Our projects where finished with the delivered with the highest, quality of workmanship, on time and on budget. Without hesitation, I have and will continue to recommend Secured Dock Builders, Tim will be my first call when the need arises.

I hired this company to build a floating dock for my Kayaks. After taking my deposit they then…read moredelayed the agreed upon start date. They then did not show up on the revised date and stopped communicating with at all! DO NOT do business with this company!

I used Mr. Sandless to get my floors touched up before hosting for the holidays and am so glad I…read moredid! The owner was very responsive, informative and professional. My floors look brand new again and the process was so fast! I highly recommend them to anyone looking for a clean, fast solution to old floors needing some love.

Update: Unfortunately, RNALDI's claim for insurance coverage was denied by their insurance due to…read more"There is no coverage for property that needs to be repaired or replaced due workmanship; therefore, there is no coverage for your claim and no payments will be made. A denial letter is forthcoming. " - FrankCrum General Agency 07/23/2025. Not because they weren't responsible for the installation, but because they are not insured for negligent workmanship. To directly address their continued claim they were misled and a rogue employee performed the install, we have on camera Ricardo Naldi (the registered owner) coming to my home to bid the job, and then himself and three other employees on the following days coming in RNALDI branded T-shirts and in an RNALDI labeled vehicle to perform the install. No one was misled; RNALDI had every opportunity to inspect the site and perform an assessment of the materials to be installed. They sold us the glue and the vapor barrier as evidence by the checks they endorsed and cashed. The result of the work speaks for itself. We relied on their alleged expertise and professionalism, as well as their assurance that their work was insured. I am not sure why either Ulysses or Ricardo continue to state here misleading information or deny responsibility for the work they themselves performed. We will now pursue other options in order to remedy this situation.

Went to great lengths to get my job done the way I wanted…read more On Time - On Budget and a perfect finish Thanks

Loved these guys. They did a great job cleaning our 2 story home. Paul and Creighton couldn't have…read morebeen more polite and professional than they were. Thanks guys!!

stay as far away as this company as you can. i didn't use ins. so prob the good reviews, are ins so…read morewhat do they care. this is a scam company. I would run, don't walk. Don't fall for their put a deposit down for a new floor, than back track to we did't know. You knew, than verbally threaten me if i don't like what they say - remove the machines. Never pay up front ever. Get a written estimate in writing. Don't sign a phone. Don't let them talk to you like a dog be on their command. I was vulnerable, but i learned a lesson now. i will never ever give money up front. They may do great on setting up those machines. All water restoration has them. i lost my lvp floor that didn't need pulled up. These people are certified scammers. write your 5 star review. I am warning women, that man they use as as their salesman. stay clear!!! I should of kicked his nasty verbal intimidation ass out of my house. you all enjoy chris. stay the hell away!!!

Any experience that ends with attorneys is not good. And after 8 months, $168k paid by insurance…read moreand zero rebuild work passing inspection that's where we ended up

We entered into a Home Remodeling Construction Agreement with Details Construction Group on March…read more2, 2024. What was supposed to be the remodel of our dream home has turned into a nightmare. We experienced persistent delays and a lack of communication. Subcontractors were routinely left unsupervised, and no schedule or daily logs were maintained in BuilderTrend--the project management platform. Details Construction Group began demolition, rendering our home uninhabitable. After months of excuses and minimal progress, we discovered that portions of the work--including structural, plumbing, HVAC, and electrical--had been performed without the required permits, in direct violation of our contract and Florida law. In order to move forward, we retained a licensed third-party inspector to assess the condition of the home in preparation for after-the-fact permitting. The inspection revealed numerous code violations and safety hazards, including, but not limited to, incomplete electrical work, improperly installed plumbing, and structural modifications completed without engineering or inspection. Despite paying over $160,000, the project remains unfinished, unpermitted, and uninhabitable. The contractor has failed to provide an itemized accounting of draws, receipts, or subcontractor invoices despite multiple written requests. We have since formally terminated the contract and served a legal notice under Florida Statute 558. As of this posting, we have received no formal response. We're sharing this review to help other homeowners make informed decisions. This experience has been both financially and emotionally exhausting. We strongly recommend conducting extensive due diligence--including checking the BBB, DBPR, and your local County Clerk of Courts websites--before hiring a contractor. *Images posted reflect the current state of the home as left by Details Construction Group.

Our experience with Details has been a complete and utter nightmare. We hired them to knock out a…read morewindow and install a sliding patio door. They require a $10,000 deposit to even consider projects. That was the first red flag that a huge mistake on our part. I've also learned now that per Florida Statute 489.126: A contractor who receives, as initial payment, money totaling more than 10 percent of the contract price for repair, restoration, improvement, or construction to residential real property must: (a) Apply for permits necessary to do work within 30 days after the date payment is made, except where the work does not require a permit under the applicable codes and ordinances, and (b) Start the work within 90 days after the date all necessary permits for work, if any, are issued. None of the above occurred and the work, according to Details was $12,000 of which the $10,000 deposit is well over the 10%. Per the same Florida Statute: Any person who violates any provision of this section is guilty of theft and shall be prosecuted and punished under s. 812.014. Keep all of this in mind when hiring a new contractor. Now back to the "work" Details performed: They failed to install our door according to Florida Building Code (FBC) requirements, as confirmed by an independent engineer we had to hire at our own expense. The installation was poorly done, leaving exposed concrete and flashing, which was completely unacceptable. After abandoning the job halfway through, they sent us a ridiculous extortion email demanding an additional $3,000 in a change order to "ensure a smooth continuation of the project." Shockingly, this change order was supposedly to bring the work up to code, something that should have been done from the start without extra charges. It's clear they were trying to cover their tracks and take advantage of the situation. The contractor also repeatedly cancelled meetings, failed to show up when promised, and even resorted to cussing at us in our own home--in front of our toddler. To make matters worse, they left live electrical wiring dangling at eye level, posing a serious danger to our little girl. The lack of professionalism, integrity, and competence is staggering. I found a negative Glassdoor review from one of their former employees shortly after they abandoned our project, but it has since mysteriously disappeared. I screenshot it before the suspicious deletion and it is attached for all to see. I'm also attaching photos of the interior and exterior job that Details felt was "complete" enough to extort a change order against, as well as the live electric that they left in our living room. Like other clients of theirs, we have had to hire an attorney to help us with this disaster. If you conduct a court records search for Details you will find 5 cases in the past 4 years. Here's a link (https://myeclerk.myorangeclerk.com/Cases/search) and I've also attached a screenshot. But wait, there's more! I was curious as to what kind of people we were dealing with and looked up the Project Manager (who never showed up on site to assess the project) on Facebook and found a public post of his alluding to bumping up charges to cover for a new hire's potential mistakes... There's so much more to this debacle, but please just do yourself a favor and avoid this company at all costs. They will leave you with unfinished work, lies, and headaches in addition to attorney's fees and the task of finding and hiring a new trustworthy contractor.

It is hard to believe how one's life can change so drastically in only two hours. Last Christmas…read moreday my wife and I left our house to deliver some presents to friends. Our dogs went to their kennels as they always did. When we returned home, two hours later we opened the door to a house completely filled with smoke. We had an electrical fire which resulted in the loss of most of our personal belongings and our two beautiful dogs, leaving our beautiful "dream house" in shambles. I tell you all of this because I want it known that your company did so much more then providing property repair. My wife and I found ourselves lost and overwhelmed. I truly had no idea what to do. A couple of days after the fire I had found a flyer from your company on the door of the house. I subsequently met with Chris Barnett who not only outlined what your company could provide, he showed compassion, understanding and patience. This took such a weight off of us and gave us a direction when it had appeared that all was loss. Chris was outstanding guiding us along through every step. Then Chris did the greatest thing. He provided Ray Hernandez as the superintendent for our home's repair. Ray is truly amazing! He is knowledgeable, detail oriented and hands on. Ray's attitude is always positive, caring and friendly. I have not only seen him at the house many times, he often has a tool in his hand helping with the repairs. He truly leads by example with impeccable work ethic. It always makes me feel good after talking with Ray. He keeps me in the loop and always shows compassion and understanding. I am truly grateful for all of this. Now that the house has been completed, we are finally home and the house is more beautiful than before! You can be very proud of your company. Mostly you can be very proud of Chris and Ray. They both are amazing and you are very lucky that they are the face of your company. Thank You so very much! I will always highly recommend you to anyone I know. Joseph Temple

My builder called OCC to come in for a mold/water issue. Lance was my main guy and he was awesome!…read moreSuper knowledgeable, patient and thorough. Hopefully, I don't ever need to call again but if I do, I better get Lance! Solid guy!

Competitive quote made on the first visit, service was started 2 days later, and finished the next…read moreday. Very happy with the results!