Very nice staff and clean. Fast check in. Beds and pillows great. Fully stocked kitchen I had to make a big banana pudding to take to game day and had everything I needed to prepare it. Breakfast was very good and great coffee. read more

Always a pleasure to stay at this property. Great location near many restaurants and the mall. Friendly staff,clean facilities and nice amenities. Love the hot tub and the outdoor fireplace seating area. They offer complimentary breakfast and provide toiletries. read more

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The location is great but this is a a very old Marriott property. Musty smells throughout. Elevators are disgusting. Had to purchase an air freshener for the room to negate the funky smell. Received one notice about a week ago saying hot water would be out for about an hour. But has been over a week without hot water. Also its been multiple days now with trucks with people working to fix the water situation taking up much of the parking and no more communication from the management about lack of hot water. Had to leave my stay early just to be able to take a warm shower. Stay at your our risk! This property desperately needs renovating and the hot water problem needs to be properly resolved. To be clear, my issue is with the property management not the day to day staff. They have been great. read more

Been using this hotel on and off for all Tucson stays over the past 10 years. Held classes here when they had the conference room up front, now turned into the gym. Staff are friendly and accommodating. Rooms are refreshed recently and very clean with all amenities. Full kitchens, fridge freezers, stove, ovens, ice maker, coffee maker, dishwasher, all kitchen amenities. Rooms and bathrooms are big. Double room suits are really big, i think there are 2 per floor. Breakfast is decent still, nice buffet style with very good hours. Well stocked. Handy for being far enough from the I10 to be in a niecer area and close by many restaurants and bars in walking distance. Close to the airbase, short drive to Casino Del Sol and downtown area. read more

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Great hotel. The bed was comfortable and clean, and the kitchenette came with every utensil one could expect. I loved the breakfasts and coffee every morning. The front desk staff were courteous and professional. I will stay here again. read more

Clean room and courteous staff. Ordered extra pillows and towels on the app but didn't get the two extra pillows and towels. Minor but not sure that request vehicle works as I have had the same issue in the past. Room was clean and bed comfortable. read more

The staff is great. When we walked in the room it stunk. Like sewage. We opened the windows. Sprayed with fabreeze. Ran the dishwasher, sinks and flushed toilets. Took some time to air out. The mattress sagged on one side. Had a sore back. The mattress needs replacing. We had to go get toilet paper and dish soap from the front desk. Paid extra for better internet and it was terrible. A total waste. A disappointing stay. I am grateful for the front desk staff. Not sure about the rest. Three stars instead of two because of the front staff and the room was clean. read more

Residence Inn by Marriott Tucson Williams Centre - Part of desk and lamp - Hotels Near Me - Tucson, Arizona

Wonderful hotel in a safe location...and it's a plus we never had any problem finding a parking spot close by the hotel entrance the whole time we were there. My partner and I were vacationing in Tucson and we were able to redeem Marriott Rewards points to stay there for free for 5 nights (spend points to stay 4 consecutive nights, they will give you an additional night for free!)..so it was a really good deal and huge saving for us given we would probably have to pay around $800 if we were to pay out of pocket. The staff was nice and polite and the grounds/property were kept clean especially during COVID time. The cleaning ladies were so pleasant. They helped open the doors and wait for me everytine they see me approach the door. The breakfast was ok (given it's COVID time). It was pretty much continental and not much selection/hot breakfast..but we could pick what we want (yoghurt, instant waffle toast, bananas/oranges, muffins, coffee/,bottled waters, milk/cereals, cereal bars, and scary looking egg/cheese on some carb). They were still better than some hotels I stayed during COVID that would give you crappy pre-bag of truly crappy breakfast goods). Overall, I wouldn't mind staying there again. It's nice and clean..and I didn't have any issues at all. Next time though I may ask for rooms that do not face basketball court (it was a bit annoying when I woke up to the sound of a few people playing and a basketball bouncing on their outdoor court as early as 8 am!). read more

Ok. I'm going to start with the positives. The room is, generally, the exact quality you would expect from a mid-tier hotel run by Marriot. The bed is good, the room okay, everything is clean at check in. It's a Marriot. They are one of my go-tos. The location in Tucson is excellent. There are many food options near by and it's fairly centrally located in Southern Tucson, so it will suffice for most needs. The room has a decent little kitchen with a stove and dishwasher. The hotel provides pans. My interactions with the staff have been minimal but the ones I have had were uniformly positive, meaning the staff has been nothing but professional and friendly. All in all, this should be a 4 or 5 star hotel for a long term stay. But: I was sent to Tucson for work for a month. At a month, I need certain things. One of them, especially since there is work at home I must keep up on, is a reliable internet connection and that does not exist here. There are four or five Marriot hotels within half a mile of this location and I have to say the provided connection behaves like all of these hotels are connected to the same Wi-Fi network. It seems incredibly overlogged and as a result the connection is intermittent unless you are on it at 2AM when everyone else is sleeping and you should be too. This network barely works for any streaming services and is not close to reliable enough to connect to for work. This fact alone docks their rating a star and a half. The pans provided? They could be better. If you heat them then apply oil, steam immediately rises from them which makes no sense. The gym is weak even by hotel gym standards. The acoustics for lack of a better term are terrible in the building. A moderate level conversation in the hallway will be heard from the furthest point in your room. Would I stay here again? Sure. It beats a Motel Six or a Holiday Inn. But not for this long of a time. I'll buy an airfryer, a hotplate, and a pan and rough it out at a Hampton Inn next time. read more

The hotel is located in a good area, with good restaurant choices and the room is decent. However, the front desk for check in was horrible. He barely spoke and gave us no hotel information. The internet service was horrible. We tried multiple devices and had issues on all. Called to the front desk and asked if there was an issue and he answered no and hung up. This guy should not be in customer service. We went back later in the night and the lady working was great! Breakfast is not good, but it's the same crappy breakfast at all hotels at this level. Pool and hot tub are nice. read more

Arrived at this hotel on our scheduled check in date only to be told that we checked in the day prior using a mobile check in. We were not even in the Tucson area or the state of Arizona the day prior, so who checked in under our reservation? Talk about creepy! After questioning more about who checked in under our reservation, we were told to call the customer service line. Called the customer service line, only to be told to talk to the manager. The manager was the one who told us that we supposedly checked in using a mobile check in the day prior when we were not even in the state yet! Aren't they required to check ID upon check in? Who checked in under our reservation will remain a mystery since we did not get any answers. The only answer we got was that our 3 day reservation was now a 2 day reservation because someone used the first night when we were not even there! The hotel itself was repulsive! It smelled terrible inside. The room was visibly dirty. Hairs all over the toilet and on the shower walls. The floor was broken - every time you took a step, you could feel the floor buckling under your feet. The pull out sofa couch was in terrible condition - the cushioning was hard as sleeping on the floor! The AC unit was loud and it even turned on after we turned it off! The refrigerator buzzed all night. It sounded like Sasquatch was using the room above us - every time the person took a step it sounded like they were about to fall through! The shampoo, conditioner, and body wash in she shower are refillable large bottles that all guests are using! Ew! The shampoo was scented and very perfumey - it completely burned my eyes! They only gave one bar of soap! The hallways were disgusting with carpet stains and terrible odors. The elevators stunk! The parking lot was so sketchy, we parked only where we could keep an eye on our car through the hotel room windows! There were weird people setting up lawn chairs and just sitting in the parking lot all day as if they were casing the place. The hotel breakfast was a total joke! Looked like they went to a Circle K and bought pre-packaged snack foods to serve guests. Because of COVID, they claimed they could not provide the traditional continental breakfast, so everything was a grab & go pre-packaged item. Well, you better take a ton of the snack foods because each item barely had any calories to hold you for the morning. We were starving! Seriously starving because there was so little for breakfast! The TV remote was supposedly sanitized and sealed, however it was not sealed when we entered our room. They are advertising that there are sanitizing wipes available in the room, yet there were not sanitizing wipes anywhere to be found! Other guests were walking up and down the hallways all night playing music loudly and someone repeatedly tried to enter our room after midnight! As soon as we arrived at this hotel, we could not wait to leave! Horrible, horrible, horrible experience! Will NEVER return and/or recommend! read more

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Quite hotel, very great staff. I love the free breakfast, it is different everyday but has something for everyone and the little breakfast books are perfect and relaxing. Pool is nice and quite and the basketball hoop is a good addition the plays have been playing since we got here. read more

Residence Inn by Marriott Tucson Williams Centre - Hotels Near Me - Tucson, Arizona

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Nice property. Very clean. Located in a quiet and safe area. Staff friendly and courteous. Check in was easy. Although I'm a platinum member I was told that I couldn't be offered a room upgrade as the hotel was fully booked. I was offered a bottle of water OR a bag of candy (being near Halloween and all). It was almost laughable. I took the water and shrugged off the interesting offer. So much for my rewards perks. The morning breakfast at 7-9am was standard. Coffee, juice, eggs, & sausage. Toast & bagels. Enough to get your day started without having to find and pay for a morning meal. Nothing special to wake the family up for. Rooms are a good size. Fridge, stovetop, dishwasher, coffee maker, & toaster. Odd that there were no paper towels or dish soap & sponge. Would I stay at the Residence Inn again? Yes. Nice quiet hotel and the location near the mall and many dining establishments make it very convenient. Notable places near by: Texas Road House - 5 min drive. Great Steaks V's Barbershop - 2 min walk. $25 full service cut read more

4 stars! Nice hotel- clean, updated, and all you need for an overnight stay. The rooms are spacious, the morning breakfast is delicious, and staff is super friendly! Plus there's a pool and a basketball court on site. Great! read more

I don't understand how this place has such good reviews!! Upon arrival my husband checked in easily...we got our things together and once entering the building it was noticable right away not only how dirty the halls were,but messy as well. There was trash all over the floors. The elevator smelled awful!! The elevator itself clearly needed to be cleaned. We got into the room which looked NOTHING like the room we had seen on Hotels.com when we booked. When we booked it had also showed an oven in room to bake, but that was not true either. The room also had a slight odor... Like old sweat and stale garbage. There were also very few pillows in the room...I called down to the front desk; about 15 times as it rang and rang then would say to "please enter your access code" I gave up and resigned for the night. We just settled in with out 4 children as they were tired and hungry. The next morning we went down for breakfast. The lobby was cleaner than the rest of the hotel. We grabbed a bit of food to go back to the room. It was nice they had fresh fruit and healthier options. The cooked food was meh. We had left for the afternoon and returned to a straightened room... We had forgotten the do not disturb since with COVID none of the hotels will enter the rooms until after check out, but it was nice to see... That night we cooked food on the stovetop, and the smoke alarm went off. We got it to stop right away and opened the windows. There was nothing burning or overly smoky. About 10min later a snooty older woman came knocking on the door being so rude about us not answering the phone because they have the fire alarms set up that if they go off at all in one room then the whole floor will go off... I was so mad I told her to go away and shut it door!! It was absurd that she would speak down to paying guests in that way and that they could be so demanding when they don't even do their job!!! We were away most of the day the following day, but returned in the evening. After nap time the baby got back up adding 530pm. He was playing with a ball keeping busy, and at 6pm the lobby called up stating there was a noise complaint!!! WTF??? It was 6pm NOT 10pm!! So we had to prevent our one year old from playing for the rest of the night!! After the fire alarm issue from the night before we decided not to cook in the suite. Even though it was Xmas an delivery took hours!! Well as we sat waiting on our food the fire alarm went off and the lobby called my husband!!! We were not even cooking!!! I posted this review before the end of our stay as it has been so awful!! I can't imagine much more going wrong before check out tomorrow. read more

Absolute worst hotel and service I have ever experienced. The staff was exceedingly rude. I stayed for two days and spent quite a bit of money there. My cell phone was no longer working and I was having car trouble and needed to call AAA. As a guest who was checking out , one would think they would have helped me with allowing me to use their phone. They did not! They actually said 'no you cannot use our phone for outgoing calls' I literally was stranded in the heat outside of their parking lot for hours until some kind soul allowed me to use their cell phone. Additionally, some of my belongings were stolen by their staff... please be advised stay far, far, away from this place. I used to be a manager for the Marriott, and honestly after this experience I will not stay at another Residence Inn again. read more

POSITIVES: * Good location, low noise from roads * Really appreciated the kitchen (freezer-fridge, microwave, stove, no oven) NEGATIVES: * Ice maker removed from freezer * Tap water was warm * Kitchen knife was broken. I asked to replace it but it was not done. * Massive noise over weekend from Harley group at adjacent hotel * Bathroom sink faucet leaks * TV cannot do AirPlay * Very thin floors, could hear person upstairs walking * Not really a negative, but please note that the cooking equipment provided is of poor quality. If you plan to do any cooking you will need a decent knife and other equipment. read more

There are only two times a year when Tucson sells out: the gem convention and the University of Arizona graduation. If you want to book a room during these times, book early. I was expecting worn our carpet. I was expecting scuff marks on the walls. I was expecting...well...Residence Inn. What I got instead was a room that rivaled my own house. Two bedroom suite. Yes, two bedrooms, two bathrooms. Living room, kitchen, dining, fireplace, and THREE televisions. Buffet breakfast was nothing to brag about, but it's free and hot. Just don't eat it three days in a row. I've been blind all these years by settling for a place near the University, now I know better. read more

I stayed here for little over 3 weeks on business. It's an older Residence Inn, but still well appointed. PRO: Very friendly staff, and very accommodating. The breakfast and dinner crew were very friendly, and always willing to accommodate requests. Housekeeping crew were also friendly and helpful. I had a few packages delivered to me here, and the front desk staff called me immediately when they arrived. The pool and spa were kept clean, as was the gym. The hotel grounds at large were kept clean and trimmed. Our room was also well cleaned and maintained. Withing walking distance to many restaurants, coffee shops, and other amenities. CON: Lots of families with kids staying here. Can be crowded with kids during breakfast, but parents seem to keep them in line. Footsteps can be heard from rooms above. Bathroom fan was noisy. Our dishwasher wasn't mounted in; it kept rocking back and forth. It's cumbersome to drive into downtown from here due to the many traffic lights you have to get through. Overall, my wife and I loved it here, mostly for the friendly staff, cleanliness, and walking distance to restaurants and coffee shops. Steve J Road Pickle Motorcycle Touring Magazine http://www.roadpickle.com read more

Residence Inn by Marriott Tucson Williams Centre - Free burgers, hot dogs, beer, and wine on Wednesday nights. - Hotels Near Me - Tucson, Arizona

It's surprisingly dirty out back near the rear door. Litter, cigarette butts, dog poop everywhere. I guess it's all part of the scenery to staff after awhile. Trash and soiled linens sit in the hallways overnight. Broken window pane in our room. Won't be back to this inn. read more

I stayed here recently for a week-long business trip to Tucson, and my one-bedroom suite was comfortable, clean and stocked with amenities such as a flat-screen TV in the bedroom and living room, a fully-furnished kitchen, and free wired Internet access. All the furniture looked new, as did all the bathroom and kitchen fixtures. Parking is free, which is a nice plus. Hotels near the university and downtown charge daily parking rates of $11-$20. My 4th-floor suite at the Residence Inn-Williams Centre overlooked a new corporate park. It was pretty quiet, even though the guests across the hall from me had a dog (many Marriotts allows dogs for a nonrefundable fee). And we had quite a spread for breakfast: eggs, potatoes, bacon/sausage, french toast, hot/cold cereals, yogurt, fruit, muffins, coffee and three different kinds of juice. One can also make waffles. One thought: While we had ceramic dishes and real flatware in our suites, at breakfast, we ate off of black styrofoam plates, with plastic cutlery. That's a lot to dump in a landfill at the end of the day. I wish Marriott would replace the plastic with real plates and cutlery to cut down on environmental damage. The gym was narrow, but had room for several treadmills, an elliptical machine, and a decent variety of free weights. Gym hours are stated as 5 a.m. to 11 p.m., but if you're there at midnight to get in a 5-mile run at the end of a long work day, as I was one night, you won't get kicked out. Staff is friendly and professional overall. The check-out clerk, without my asking, upgraded me from a studio to a one-bedroom suite at no charge. Always a nice way to get introduced to a hotel. Also, when I walked into my suite, housekeeping had already turned down my bed and turned on the clock radio to play jazz from the local NPR station. Overall, I had an excellent stay here. The only caveat is that you're about 8 miles - or a 10-15 minute drive - to the university and downtown. But if you build in a little extra travel time for that, this hotel is hard to beat. read more

Residence Inn by Marriott Tucson Williams Centre - Residence Inn - Williams Centre, Tucson, AZ - Hotels Near Me - Tucson, Arizona

Rated 5 star for what it is. It's not a Ritz, but it's not trying to be. What it is, is very clean (comfortable being barefoot) comfortable (slept great) and located near plenty of good spots to eat. Free wifi is a given at residence inn hotels. The comp breakfast was much better then I expected. read more

Residence Inn by Marriott Tucson Williams Centre - Really good actually - Hotels Near Me - Tucson, Arizona

Have you ever been in a room the smell was so bad it woke you up? I'm in that room right now. This hotel is older. It's fine, nothing great. I can't get over the smell though. read more

Pros: Hot cookies and coffee at night Great breakfast in the morning--waffles, yogurt, yogurt parfait, cereal, fruit, milk, juice, potatoes, eggs, etc. Free social hour food and drink in the evenings Monday through Thursday Very friendly and helpful staff Recently renovated rooms with granite and updated furnishings--large rooms with sofas, desks and work stations Free newspaper every morning Cons: Layout is a bit odd having to go outside to get to the main office and breakfast area...not a big issue. read more

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Great stay even with active renovations! Our team continuously selects this location due to the cleanliness and effective customer service. We each had the King suite style rooms with the living and kitchenette areas. The renovation to my room were modern and brightened the room. Everything was super clean and maintained throughout my stay. The only pitfall was lack of available conference room. To remedy this issue, the neighboring Marriott hotel provides us with a formal space to conduct our week-long meeting. Additionally on Mon-Wed evenings there is a social hour in the lobby area of the hotel. Very good choices to include: burgers, nacho night, and snack/desert night. There were beer, soda, and wine options available to all guests. This hotel has continental style breakfast options each morning. read more

BEWARE!!! They now charge $8 per day for parking and then tax you an additional $4 parking tax!!! And you aren't made aware of the "parking fee" until check in and by then it's too late to cancel and go somewhere else. If it were located somewhere that parking is at a premium I could understand. Otherwise an ok property. Not what I expect from a Residence Inn and this is unacceptable! read more

The worst experience ever! The first night we could not shower. Could not be fixed until half way through the next day. The front desk manager Ed showed absolutely no interest in customer service. Attempts at resolution completely fruitless. No longer have any confidence in the Marriott chain as a whole due to their lack of value in their customers satisfaction and their lack of accountability. So disappointing if a Gold Elite member is treated this way imagine how the non members are treated read more

Pros: Great shower Good queen bed Well stocked with basic amenities Clean and new looking Friendly staff Cons: Pull-out is mostly springs. Room could use a humidifier, I guess Few frills read more

When you stay somewhere for a week or more it is nice to be treated like family. That is exactly the experience I and my team had during our week in the Residence Inn. The rooms are spacious and super clean. I should have asked when they were last refurbished because the property is not new, but it looks like it. I had housekeeping stop by every day to drop off Paul Mitchell awapuhi shampoo and Tea Tree hand lotion. I love those products! The bed was extremely comfortable. The kitchen had dishes, dish soap, and towels. The bathroom towels were clean and soft. The free Wi-Fi was fast enough to stream videos. The fridge had a functioning ice maker and it kept my breakfast left overs cold for snacking later in the day. They have a laundry room and a BBQ grill for guests to use. The pool is small, but relaxing. The hot tub seemed to always be in use. The small sports court also had tennis and basketball players on it every afternoon. You can walk across the street and be in a nice strip center with plenty of shopping and a dozen dining choices. The Super Target (groceries and other stuff) was very useful! We had no need for a rental car, but taxis to and from the TUS airport are $35 each trip. A shuttle from the hotel would have been useful. My favorite part of my stay was the food. Everyday I looked forward to breakfast. So many delicious choices! After a week I had only tried 25% of the options. Then they serve food and adult beverages on Mon, Tues, and Wed evenings. That also allowed for great socializing. If you are coming to Tucson, and especially if you need to be in or near Williams Center, you will not find a better property! read more

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A pretty standard Residence Inn: - Pleasant staff - Each room has its own full kitchen complete with dishes and utensils. - Plenty of workspace in the rooms - Living room area with flatscreen - Pool, basketball court - Close to a lot of chain restaurants (and some non chain places) and close to a mall - Free Wi-Fi - Free parking - Full breakfast every morning - Evening snacks Monday through Thursday Nice touch: Fresh cookies in the lobby, around the clock... read more

(+) - cookies in the lobby - friendly employees - breakfast and a "happy hour" provided - computer in lobby (-) - AC blowing straight at you in the bedroom - slow wifi Stayed here for a few weeks for business. Rooms - Not the most modern and up to date looking but enough that it does the job. Clean, everything you would need in the kitchen, free popcorn. AC is wonderful in the Tucson heat but when it turns on it blows almost straight onto the bed and can be pretty loud, and if you have it on all night be prepared wake up super thirsty with your mouth feeling like a desert. My number one annoyance was probably the slow wifi, pages loaded ok but if you want to watch youtube or any type of online video be prepared to wait. Two things I'd change, all the rooms should have recycling bins (only had one once in the handicapped room) and all the bedside lamps should be the type with built in outlets. In most of my rooms I'd only have one outlet next to me that was open, annoying having to switch from my laptop charger to my cell phone charger. Service - super friendly staff, always greeting you and seeing how you're doing Food - breakfast faves are the waffle (make your own), the yogurt parfait, and oatmeal. Coffee isnt too bad either. The "happy hour" dinner type thing doesn't have the best food but its free so great for those who want to save a little money. Theres also free beer. Handy computer in the lobby where you can print your plane ticket. And usually free cookies, yum. Seems like there are more families here with kids than business folks so don't be surprised if you hear the sound of footsteps from the room above you (happened sometimes but never bothered me). Overall would recommend and stay here again. read more

This hotel felt like a resort, smack dab in a corporate park. Staff is professional, friendly, knowledgeable and helpful. The room was amazingly clean, darn near the cleanest hotel room I've ever seen. And that wasn't a fluke, it was impeccable every single day. Location was great, centralized and convenient. No problem whatsoever connecting to the high speed internet in the room, wireless in the lobby and library was a nice bonus as well. Breakfast was unexpectedly good. Great selection of fresh hot food and your standard pastry/muffin/cereal selection. The kitchen in the room supplied all the necessary cookware and dishes/eating utensils. I'd stay here again in a heartbeat, in fact, I'm looking forward to it. read more

Stayed here a week + twice in 4 days I found a toe nail in my hand towels. So nasty. I let my husband talk to the front desk lady the first time it happened (I'm more blunt + show my emotions very easily). She was very apologetic + very nice about it. But the second time, I handled it. Whoever was behind the desk this time contacted the cleaning manager + he came to talk to us. He was very apologetic. He did know about the first incident though. Bc of these two mishaps, he put 2,000 points on my husband's reward points thing. I think the manager should've done more than that. Other than that, the place was ok. Rooms could've been kept better - dirty walls, peeling wallpaper, dirty carpet, etc. Also, breakfast is not that great. I don't want to stay here next time I'm in Tucson. read more

Comfortable. Clean. Great service. Typical mid range place to stay. Nice kitchenette & decent size bathrooms. Great location. Best option for Tucson. read more

Severely disappointed in my stay. 1) I'm a Gold Elite member. My status was not recognized and I was not offered any perks - not even high speed internet. I've never had this happen. 2) we arrived at 2:00. One room was ready, the other wasn't, so we went on our way and came back late. Though we asked for and were told rooms were next to each other (they were in sequential order), they were actually down the hall from each other. 3) 2nd day was Christmas. My kids slept late, so we asked room service to return. They were off duty at 12. We left the room before 11, but it was never cleaned. In a five day visit the room was only fully cleaned once. 4) the first night we noticed the refrigerator was ticking like a kitchen timer. We let it pass. Happened again the second night, keeping me up most of the night. Exhausted, I forgot to report it. The third night the refrigerator did it's ticking and a timer actually went off multiple times in the night. In addition, my neighbors across the hall, who did have adjacent rooms, decided to prop their doors open at 11pm (1am my time - I try to keep my personal clock when I travel) and have a little party. After asking them to close the doors @ 12:40, I just did it for them. The next morning I was so tired I was in tears. Three nights of severely interrupted sleep. I reported the refrigerator and the neighbors. Within 15 minutes I had a very nice maintenance man gone up to deal with the fridge. He was dead set on figuring out the problem. I just asked him to unplug it - replace if he could. That night we returned late. Once I was in bed (I was sleeping on the couch), the ticking started again. Either a new fridge has the same problem or someone plugged in the original one. I called downstairs and asked for help. Nothing was immediately available, so I offered to pull the refrigerator out myself and unplug it, which I did - this irritated my tennis elbow and frozen shoulder. Ugh. 5) the mattress on the pull out sofa is like springs wrapped in cloth. Breakfast buffet under stocked for holiday guest full. 6) I reported my issues again when I checked out the last day. The manager on duty was not responsive. I told him I would right a review and he said "okay". I am a Marriott groupie. This place had all the standards that I love, but for some reason the service was simply lacking Marriott quality. My second worst Marriott stay in 30 years of travel. Next time we are in Tucson, we will hike out to the Star Pass Resort. I find their service impeccable. read more

I come to Tucson to visit family but I like to have my own space at night. I usually stay at a hotel very close to family but the last few years I didn't feel comfortable there. The place was getting run down. But it was really close to where I wanted to be. This hotel is a lot further out than I would like. If you know Tucson traffic you know how irritating driving across town can be. But the benefits of being in this very nice hotel was worth the drive. The staff is wonderful. They always smile and greet you like they are happy you are there. The rooms are super quiet. This is the quietest hotel I have ever been in and I was there during peak season. The beds were so comfy and the sheets were nice and soft. Didn't have that "industrial" feel. As much as I dislike the drive, I will stay here from now on. read more

Stayed the night after a long day of driving and working. Got to the room very clean and the bed was comfortable. Free newspapers which is different than my past experiences, they have a basketball court on the grounds, breakfast was awesome. The biscuits and gravy was good. The layout and the ambiance is great. If I came back this way and needed to stay I'd definitely choose this place. read more

Residence Inn by Marriott Tucson Williams Centre - A basketball court at a hotel. - Hotels Near Me - Tucson, Arizona

I can only echo the many positive things that have been said about this Residence Inn. The property is well maintained. The suite was clean, comfortable and roomy AND the price was reasonable. I was pleasantly surprised by the quality of the free breakfast that was offered. It was on par with most of the full-service Marriotts I've stayed at (concierge level). There was also ample parking and the property is within walking distance of several restaurants. This will be my go-to when I travel to Tucson for business. read more

Stayed here for about a month in the one bedroom suites. The place is pretty nice (same as most basic extended stay hotels). Nothing too fancy, but everything is well organized and somewhat clean (towels had mystery spots). The best part of staying here is the friendly staff and the chef. The key to a happy stay is to have the breakfast and dinner. Yes, they provide free dinner Monday thru Thursday nights. They call it "social hour," but it is pretty much all you can eat dinner. I found the food to be surprisingly good. The soup/strew may be a big salty but everything else is great IMO. Of course, don't expect 5 star restaurant standards (however, I must say it is a lot better than the fast food restaurants around the hotel). It is free stuff from a 3 star hotel; I had dinner almost every night there and it saved me a bundle on cost and remained happy while doing so. The chef is super nice and friendly, and I encourage you to converse with the guy. The pool is heated and pretty clean as well. The exercise room is a joke. Free slow Wi-Fi (0.63 Mbps download and 0.71 Mbps upload) and no working Cat-5 connections in the rooms. I will stay here again. Just FYI, the apartment cost for an average studio is about $500-600 a month in Tucson. That is about 6 days in the hotel. lol read more

I stay here at least twice each year when I come to Tucson to visit on business. Each time I feel comfortable and right at home. The staff is friendly. The rooms are clean. And the breakfast and coffee bar in the morning is the perfect start to my work day. The hotel is close to my corporate office and just a quick Uber or Lyft ride to restaurants and shopping if you forget to pack anything. And it's only about a 20 minute ride from the airport. read more