Kayla is the absolute best! At my last appointment, I mentioned I had a trip to Mexico coming up and wanted a cute design. I showed her an inspiration picture, and she executed it flawlessly! She even told me she had practiced the technique in between our appointments to make sure it was perfect--that kind of dedication is rare and so appreciated. I also love that when I book with Kayla, I never have to wait more than 5 minutes before she's getting started. She's extremely knowledgeable, honest about designs she may not be as familiar with, and always does her best to match colors and get it as close to the picture as possible. I'll be coming to her from now on--highly recommend! read more

Resort Nail Salon - Dip manicure with nail design - Nail Salons Near Me - Grand Prairie, Texas

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Knew it would be bad service after calling three times with no answer. I walked in and lady at front ignored me and walked away. I stood at the front for five minutes when they decided to try and come to assist me. read more

Resort Nail Salon - Nail Salons Near Me - Grand Prairie, Texas

Terrible experience. I was the first of our party of 7 to arrive to a 5pm appointment. No one even started on my nails until 10 minutes before 6pm. So what's the point of having an appointment? I asked for an 'Elegant' pedicure which includes a hot towel wrap. I did not receive a hot towel wrap. Then the lady cuts my already short toe nails even shorter as opposed to just filing them. I also got no lotion or my feet or legs. My feet are currently so dry and not smooth at all. What a waste of $28. Then I'm asked to choose a color. The first color I chose was out of stock. I chose a different color and the lady said the color wouldn't look good on me and encouraged me to choose a different color. The third color I chose was also out of stock. I finally was able to get a color in stock that I liked. Then while doing my nails, I get asked if I like the color. I told her it's too light. She reassured my that it is pretty and continued to do my nails in the light color that matched my skin tone. I got charged for an "ombré" when all she did was dip my fingers and sprinkle glitter on them. When I told the receptionist which nails I wanted "pink & white" she told me to select a specific dip powder manicure option. Then the lady charged me an extra $10 for "ombré" and then another $5 for coffin. So come here if you want to waste a lot of money for terrible & slow service!!! read more

Resort Nail Salon - This is what I asked for - Nail Salons Near Me - Grand Prairie, Texas

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I do not recommend Thomas. Went in with an inspo pic and not even an hour later, 2 nails fell off. When I went in again Amy the owner did them again and they still look silly. Terrible service and quality even after I went back in. Wouldn't give me my money back so I had to stay an additional 2 hours for them to do it again. read more

Resort Nail Salon - Nail Salons Near Me - Grand Prairie, Texas

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I strongly recommend you make an appointment. This place fills up quickly, especially if like so many you're planning on going in Saturday late morning/afternoon. They are all very professional and good at what they do. The facility is huge, clean and for some odd reason reminds me of a castle. Their service form which the client needs to fill out is a little confusing and resulted in me not getting what I had wanted on my first visit - but it all worked out. Sophia is really good and she gets booked up pretty quickly. But she'll get you right! read more

Resort Nail Salon - Clearly I need a Mani - Nail Salons Near Me - Grand Prairie, Texas

My first time here was nice. Second time, not so great. I had asked for mani and pedi , Vivian did an excellent job with my pedi and the gel on my toes! On the other hand, Nini , allegedly did my mani . She did a horrible job. She was talking on her phone the entire time, I told her 3 times that I ordered a manicure and my cuticles needed to be cleaned up she said " oh okay I know " . Tell me why she grabs the clipper tool and starts tugging at my DRY CUTICLES ??? Apparently pulling my cuticles was the mani for her because once she finished, she smacked some oil on my fingers and said " thank you bye " and started on a new client. I Asked for help from someone else and eventually Vivian cleaned me up . She had to file , cut and clean my nails. That's how crappy of a job Nini did. Moral of the review, find a nail lady and stick with her. read more

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Linda at Resort Nail Salon did an amazing job on my nails!! I love how they turned out read more

Resort Nail Salon - Linda at resort nail salon did an amazing job!! Love how my nails turned out! - Nail Salons Near Me - Grand Prairie, Texas

Everyone was very nice and the service was amazing. Especially because this is holiday season they were not in a rush they took their time and made sure me and my family had perfect nails this holiday season! read more

Resort Nail Salon - Nails by Ken - Nail Salons Near Me - Grand Prairie, Texas

the lady painting my toes kept messing up. she blamed me the first time for "moving my foot in the lamp" then she tried again and then blamed someone for apparently kicking her lamp and messing it up. finally after switching the lamp she did them for a third time and they looked decent in the salon but when I got home I noticed there was hairs cured into the polish as you can see in the video. I would not go back here honestly. If i'm paying close to $70 for a pedicure I expect it to be better quality work. read more

I was excited to try out this new nail salon in a prime location off of 161 in Grand Prairie. I was a walk in and at 11am on a Tuesday there was not a wait. I immediately was taken to a seat and offered a beverage. At that moment was when the service from that moment slowly plummeted. I ordered a lavendar pedicure which included a quick rock massage, wax, and a warm towel. Simultaneously I ordered a full set. I was constantly told to relax my hand and was blamed for filing off my skin. Instead of apologizing the nail technician told me it was due to not relaxing. Apparently she couldn't file nails while I looked and told me to watch the tv instead. I wasn't even asked to wash my hands before she moved on to painting. After she painted my nails she walked away and disappeared in the back. There was lots of glue and nail dust on my fingers and after I washed my hands I asked if they could remove the glue. Instead she just filed my nails again and gave me another cut. I paid for my services including an undeserving tip and left. Right when I look down my finger is bleeding so I ask for a bandaid. They didn't have one so I washed my hands and she tried to put glue my cut which I immediately said no to and walked away. I will never step foot in this salon and I definitely recommend everyone to avoid this nail salon. read more

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To start the inconsistent prices. I have been a client for 2 yrs and the last 3 appointments have been ridiculous, to say the least. 1) the inconsistent prices 2) the high turnover of employees and management 3) the rudeness when I don't have extra money to spend I have been charged for long nails: I have long fingers not nails. My nails are always less than 1 in long. Not listed on the price sheet. I was charged for removal of gel polish when it is part of the acrylic fill. I asked why; because I changed the type of polish. From gel to regular... since when? Not listed on the price sheet. I have to always tell the techs to NOT dig so deep for cuticles: EVERYTIME i sit down. I AM OVER IT!!! The rudeness of when I explained I dont want gel polish because I did not budget for that service. Do NOT waste your time or money here. read more

Resort Nail Salon - Do you see long nail fee? Do you see a charge for change of polish type? - Nail Salons Near Me - Grand Prairie, Texas

Honestly remember why I stopped going to this place. I decided to give it a try after months of quitting this place and it was definitely a horrible decision. I had an appointment scheduled for mani/pedi and waited 45 minutes for someone to actually "start" my service. Add additional time for them to get the stuff for my pedi. Then someone was about to start my mani at the same time and walked off due to "appointment" and said someone else would be with me to do my mani. As if I didn't have an appointment only to never have someone do my mani. Best of all my pedicure was rushed, my nails were file crooked, and I have polish all on my skin. Service and attentiveness is so poor I regret trying to give them another chance. Only choosing 1 start because I can't leave 0. read more

Came after my workout to get my nails done and was dissatisfied with the outcome. I just wanted a natural dip nail almond shaped, i showed the tech what i wanted. She replied "oh that picture doesn't really show the color well, you never know with the light". Regardless i told her i wanted natural. She proceeded to rush through the entire process (soaking my old nails off and prepping for the new set). She tried to cut my cuticles while they were dry and it was painful so i asked her to stop. Long story short my nails are too long, unnatural looking and thick. Although they are friendly here I won't be returning. read more

Resort Nail Salon - Nail Salons Near Me - Grand Prairie, Texas

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I have been coming here since they opened pre-Covid and although i have never had an issue with my nails, i've never felt wowed or impressed. To me my nails always ended up just fine. But not anymore! They finally have someone who knows what she's doing and is amazing at it! This was my 2nd time getting my nails done by Lilly and she did a fabulous job again! She took her time and made my nails look so this good! read more

Resort Nail Salon - Nail Salons Near Me - Grand Prairie, Texas

I've been here twice. Everyone is very friendly, facility is clean but the work is not good. The first time I came was in my birthday the second was after a long day at work. I was disappointed both times. Neither time did a tech ask how I wanted it done, shaped or my goals. Both times my natural nail was over filled with the drill. Both times the dip was applied so thick and sloppily. I wanted it to work out but it just won't. Too bad I lost my money. read more

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I used to be a loyal customer since this location opened. However they have just gotten worse, and will never return again. I came to get my nails done less than a week and half ago with Ken, who I could tell that he was in rush, didn't want to work, and didn't prime my nails properly. All my nails have popped off, not broken off but popped off whole. I came into the salon to ask what could be done, the manager or owner (whom was not even there) I spoke on the phone with claimed I would have to pay $5 per nail that was off. I refused to pay because I had already paid them $120 dollars for my nails and pedicure less than two weeks ago. I then showed the receptionist that I could pop them off and then proceeded to pop ALL the remaining nails off. The receptionist was speechless and rightfully so. (Anyone that has gotten nails know that getting your nails done should be stuck to your nails, not come off as if they were press ons) This place wants you to pay quality prices for service that is under par. then when you want something done about it, everyone just gets mad that you don't want to pay. After almost an hour of waiting for a manager to get to the salon, I talked to a woman at the front who had came in. She tried to tell me that my complaints about Ken were useless and that it would not affect his job. Which I wasn't trying to get him fired, but wanted someone to fix his mistake. Ken was present at the time I came in and was doing a clients nails, the client overheard me and then out loud confirmed that he was being rude to her during the service. Ken than proceeded to talk shit to me, and when I asked if he was talking to me, he never looked at me and kept doing the clients nails. This is the worst place I have been to, and I really used to love it. I was able to get a refund ( after the owner said I couldn't ) so basically this place did not want to refund me for their mistake, they wanted me to pay $30 more for a mistake on their end. I will never go there again, and I'm putting this out there to save someone from a headache of dealing with people who are unprofessional. read more

Resort Nail Salon - nails that have fallen off after 1 week - Nail Salons Near Me - Grand Prairie, Texas

i always say i'm going somwhere else but always go back. It's usually a hit or miss with the techs here. Sometimes im pleased and sometimes im not it's just right around the corner. I just don't get how i get charged $15 extra on top of gel because these nails are considered LONG?! I wonder what they charge for stelleto nails. read more

Resort Nail Salon - Nail Salons Near Me - Grand Prairie, Texas

Lil bit of a wait but services from Lily were top notch! Pedicure felt/looks great & my manicure was shaped how I requested & she even helped with color coordinating. Thanks Lily!! read more

Resort Nail Salon - Nail Salons Near Me - Grand Prairie, Texas

before the tech started my nails I made it very clear that I didn't want long nails and that I prefer my set to be short. She ignored what I said and continued to do medium long set, after I asked her if she heard me several times and repeated myself several times and she laughed in my face . I told the front desk lady to please get another tech for me and she didn't after I explained . She let the same rude tech finish my nails and she refused to cut my nails short so the lady at the front desk had to. She slapped the gel polish on and now the gel is chipping. Nail shops are played out especially when the nail tech is rude asf and is trying to ensure they get a certain $ percentage or whatever . Focus on servicing the customer with what they actually want & you just might get a tip ! read more

Resort Nail Salon - Nail Salons Near Me - Grand Prairie, Texas

First I'd like to say that Sophia provides excellent service and $34 for a kids mani and pedi is great. Unfortunately, kelly, one of rheir nail technicians at resort nails, lacks basic customer service and should not be allowed around children or after her sorry excuse of an apology where she immediately turned and started laughing. Let me begin by saying my husband asked if he could sit with her as I was going in another area for a different service, and he was told no. Kelly's lack of complete and total decorum when it came to giving my daughter a mani pedi led me to leave this review. My daughter is 9 years old and has been getting manicures and pedicures since she was seven. This service was a reward for an accomplishment. Regardless of where we have taken her, the nail technicians have been kind and professional and understand they are working with the nine year old. Kelly, on the other hand, hurt my daughter several times with her tools and ignored her when she asked her to please stop. My daughter also asked her to please cool down the water because it was too hot for her, and she was also ignored. Because nsil salons want to get you in and out instead of having your sit at a nail salon table, Kelly had her hands balance her hands on a pillow to do her mani while sitting for her pedicure. My daughter, being 9 years old, told her it was uncomfortable and ignored. My daughter was so upset afterwards she asked to leave right away because of how rude kelly was and how she hurt her during the service. Kelly did not once get my husband if she needed help. I don't know any other industry where you work with kids, and the person working with them does not go and get a parent if there is an issue. But when I complained instead of apologizing, Kelly communicated to another employee that her behavior was bc she needed my daughter to sit still. That was her response, not an apology but making an excuse.. I shared as much with the front desk employee who was communicating for us at this us point. I share that instead of excuses that Kelly being an adult should simply apologize and learn from this experience.. Kelly was then told to apologize. I can not even tell you how insincere it was, and the minute Kelly turned around, another coworker came up to her, and they started laughing. I'm going to assume positive intent that it was not laughing about this situation, but even then she's an adult and if she works in an industry where you provide customer service and if you cannot work with children then say no I. Don't provide that service. It is an unfortunate situation because this is the first time I ever had anything like this happen with my daughter. It is also unfortunate because there are nail technicians like Sophia who know how to treat fellow adults let alone customers and children.. If resort nails really claims to be Five star, they should act like it. If you like people talking about you in front of you and ignoring you when you say you're in pain or laughing when you give feedback, this is the place for you read more

Seriously best service you could ask for!! We had 4 generations pedicure and manicures!! We called same day for a Friday appt and they were able to accommodate with no issues!! This nail salon setup to accommodate large groups and no waits!! read more

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Ive been going here for a good majority of the year... and every time they do so well!! I haven't had the same artist each time but they are all so talented and have never failed the vision/design i ask for!! Absolutely love this place and my friends are about to start going too read more

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I'm not from this area so I looked for the place with decent reviews. Believe the bad reviews when you read them!!! I overlooked them and left unhappy. Ivy was very nice. So nice that two other nail techs came and sat right next to her while she was doing my nails to just talk. I got there when they opened so they weren't busy yet. She talked to someone else the whole time. The receptionist came over a few times to inform ivy that she had a pedicure waiting. It was very busy at this point. I asked for a small black line to go under my black French tip. Ivy drew one line onto one nail and I told her I liked it. She then called the receptionist over to finish the job and told me to have a good day. I was very confused. The receptionist did horrible. Kept erasing the line over and over and finally just asked me if I liked her very un even lines. I said no and she got offended because her attitude changed immediately and she very quickly finished the top coat and checked me out and I was done. I will attach the images of the underneath of my nails as well as the top. The shape isn't what I asked for either. But once you file them away while talking, there's no going back haha. She also did not use freshly cleaned utensils. The disposable files were used. Overall everyone was polite. I just did not leave very satisfied at all. read more

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YAAALLLLLL! Lily did her thang! I 100% recommend this place. Thank you Lily for making my nails look so beautiful. Previously i got my nails dipped at a different salon and i did not like it because they lifted after a while and the shape was awful. I mentioned it to Lily and she made sure i liked my shape before continuing. I am so happy! Lily you are amazing! I also got a pedicure. I didn't get her name but she also did an amazing job! read more

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Great services Jennifer & Annie they did the dipping service super good and it was super clean and they were taking all the precautions for COVID -19 . read more

Resort Nail Salon - Nail Salons Near Me - Grand Prairie, Texas

Been here twice so far and have been pleased both times. They really go the extra mile to take precautions and create a safe/clean environment. The manager and staff are efficient and friendly. All 4 techs I've had have all done a great job on my nails and toes. Will be coming back for sure! read more

Resort Nail Salon - Pedi by Jennifer - Nail Salons Near Me - Grand Prairie, Texas

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Love how I get pampered here!! Jessica is the best in nails and Julie in pedicure!!! If you check in through Yelp, you'll get the 20% off read more

I came here on my way home from work to get dip nails redone. The interior is super nice and very luxurious looking. They offer you drinks, I just opted for water. She gave me a cup of water which I was like "mm... ok" bc there's a lot of filing, shaving and etc going on... and my cup was right next to it lol. So I ended up not drinking it. The girl who did my nails was in such a rush that I felt like I needed to rush out the door too. My nails were a little crooked and uneven. The color was beautiful though. Not sure if I'd go back. Maybe I'll give them another shot. Their prices are on the higher side (I went when they were having their opening 30% sale). read more

If I could give this nail salon zero stars, I would. The inside is very nice and inviting. I like that I could get my nails and toes done at the same time but that's where my praises end. I asked for a full set and instead of a traditional French manicure I asked for a French ombré. I was told that it was no problem and was asked to pick my color. That was where I should have known that they did not understand what I was asking for. After 3 nails and the nail tech getting up to ask someone about the ombré I was asking for, I just told them to paint my nails the same color as my toes. Some of my nails are really thick and none of them are thin close to the nail bed like they normally are. I have been getting my nails done for over 20 years and have never left with so much nail polish on my hands. The underside of my nails was not cleaned up at all. When I walked up to pay, the lady just reached for my card. Did not tell me the price or ask if I was happy at all. I asked how much it was because I wanted to make sure I was not being charged the extra for the Ombré I didn't receive. My pedicure was okay but my heels are still rough. read more

Resort Nail Salon - Nail polish left on my skin and the underside of the nails was never cleaned up. - Nail Salons Near Me - Grand Prairie, Texas

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The staff have become less caring and belligerent. The manager argued that the color I chose was red, when in fact it was a rose gold. She would not go back and get the red I requested. She even went in to say that it was too early for a Christmas color. Afterwards she said she would take $20 of my next manicure but then refused to acknowledge it when I came back to redeem it. My last visit was not pleasant or relaxing and then to be refused a discount that she gave me was an insult. I'm never coming back. On top of that, she missed the sides of my nail bed when dipping. read more

My first time visiting this salon and certainly not my last! I received such great service from Diami, Chloe & Tracy! Tracy did my nails and she was so gentle with my nails. She made my nails exactly how I imagined them :) absolutely love them! read more

I went here because it's super close to my house. I did go at 5:30 on a Sunday so maybe that's why my nails looked rushed, I'd rather them have told me they didn't have the time to do a good job but here we are. Feet came out just ok.. hands not so much. May try them again not sure, it's so convenient and the employees there were really nice. read more

Resort Nail Salon - Ehh not very pretty for my bday in a few days. - Nail Salons Near Me - Grand Prairie, Texas

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Just when I tried to think I found a decent nail salon while in Tx. I've been several times little hiccups but not a big deal. TODAY whole perception changed. Was meeting some girlfriends who had were also in town (5 btw) I stopped them and had them go somewhere else. Ladies at the Front desk are very rude and even in their communication with the other staff. First impression is everything. The front desk is a reflection of the establishments customer service. Theirs sucked!!!! The prices warrant top notch service from beginning to end Today was our last encounter. Explore options otherwise good luck if you patronize this establishment read more

absolutely did not do a good job for the amount of money i paid. I received the $43 pedicure and she was finished before my husbands nail tech even though he left and came back and started after i did. the paint job was horrible. i received a full set that was rushed, he didn't even get my cuticles for a $45 set. read more

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Fairly new salon has great location and so many new stores opening up in the area. Brought my 2 girls here on a Tuesday to get there nails done they had so many dipping powder my girls couldn't decide on what to get. But at the end my girls said they liked it and there nails looked amazing. So if my girls liked it they get 5 stars from me. My suggestion if your in the area must try them out. I also will be making another appointment soon. My girls are asking when can they get there nails done. read more

Resort Nail Salon - The store front. - Nail Salons Near Me - Grand Prairie, Texas

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My husband and I have been to this salon several times for manicures and pedicures. First of all, the facility is very nice. The atmosphere is not always very relaxing as the staff frequently talk loud among themselves. Regarding my gel manicures - The polish quality is very good and the polish has stayed on well without chipping. The sanitation packets for their nail tools appear to be autoclaved (some salons use these packets, but don't actually sterilize them). I do not like the fact that the technicians grind off the old polish with a grinding tool rather than soaking it off. This is not good for my natural nails and is the reason I will look for another salon. At my husband's last pedicure, the girl took a large chunk of skin out of his foot using the cheese grater tool for calluses. It took 2 weeks for his foot to heal. The pedicures are more expensive than several other places we have been and not really worth the extra money. read more

I have found that place Steven the nail tech and Johnny the manager were very helpful I showed Steven a picture and he executed it to the fullest I was so pleased that I finally got the service that I was looking for. So Resort Nail you have a customer for life I so glad that the weather made me come here and not the other place you guys made me feel like I was the only one in the salon and for that reason I will be back. read more

Resort Nail Salon - Finally found the perfect nail tech. - Nail Salons Near Me - Grand Prairie, Texas

Don't know why I keep going back here, expecting different results. Never again. Got a dip manicure just 12 days ago and 4 nails have popped off since then. I didn't pay all that money for the mani to not even last 2 weeks! The nail tech was in such a hurry that day, didn't do the dip properly, and he didn't even shape my nails the way that I had requested. After asking him to file them down, he did a little, leaving them uneven and misshapen. I pointed that out, and he filed a little more and then said "no more, we're done", even though it clearly needed more filing. And the dip edges was uneven to begin with, I'm surprised but yet not surprised that they came off this quickly. Such a waste of time and money. read more

I got my nails done by Sophia, very bad and u professional. She overcharge me, designs awful. I asked her i inky have $60 and told me is okay is okay, when i check out it was over $100 i would not recomment anyone come to see her, very becareful when you come to this salon and if she do ya nails, read more

Resort Nail has a very nice ambiance and is very spacious! I started going to resort because my nail girl Jessica started working there and she does a really good job on my nails, I don't trust anyone else w my nails! If you guys ever go, ask for Jessica she's amazing! Overall, customer service is 10/10 I've never had problems! read more